Something just ain't right....

ozstickman · September 21, 2013, 01:37:21 PM

G'day everyone. I arrived home yesterday morning from out at work all excited to get the camper out to season it and start on the power system as it arrived last Saturday while I was out at work. Well..... I looked at it and thought "hell something ain't right" well it wasn't. Have a look for yourselves.
See the attachment.

D4D · September 21, 2013, 01:49:10 PM

You're going to have trouble setting up the tent with the boat rack in the way...

ozstickman · September 21, 2013, 02:10:28 PM

Quote from: D4D on September 21, 2013, 01:49:10 PM
You're going to have trouble setting up the tent with the boat rack in the way...

Exactly! I near pulled old mate through the phone yesterday. Wasn't happy. It goes back down on Monday to be fixed and should be back home by the end of the week. All at their cost.

Everything else seems good, even though I can't check the tent out yet!

JCOJ · September 21, 2013, 02:17:24 PM

Lucky you found out now and not on the first night of your trip!!

ozstickman · September 21, 2013, 02:24:06 PM

Quote from: JKohn on September 21, 2013, 02:17:24 PM
Lucky you found out now and not on the first night of your trip!!

Hearing ya mate. Was hoping to get all the wiring done and seasoned yesterday and this morning so when I get home from my next swing out at work we are right to take off for a few days, well not now. It won't be back before I go back out to work on Thursday arvo.

westvic · September 21, 2013, 02:53:16 PM

hey ozstickman
that is hilarious

especially seeing as it isnt my camper

sorry to hear it mate and hope it is a painless fix

muzza01 · September 21, 2013, 03:08:04 PM

Sorry to hear ozstickman but you will see the funny side of it in the future some time.

PMSL

jetcrew · September 21, 2013, 03:27:56 PM

Wow ... That inspires confidence in the rest if the trailer if they missed that LITTLE thing

Good campfire story and as said one day you will laugh about it.

Jet

Mandrake · September 21, 2013, 04:37:00 PM

S'Funny I thought the tents folded to the inside ? Passenger side ? Left in the pic ? Away from the boat thingy ??

You can see I don't have a soft floor eh !!

Mandrake

Symon · September 21, 2013, 07:22:43 PM

Since the tailgate opens to the left it means the tent folds out to the right.

It's always the little details....

Barrabart · September 21, 2013, 08:38:34 PM

How the hell did they miss that, sending that off to a customer is just embarrasing for the CT maker/dealer

At least they put the drawbar at the opposite end to the tailgate!!!!!

Just wondering if anyone has seen a bigger stuff up then this one??

Thinking Ozstickman, through no fault of his own, might be the current holder of the CT Fail

of the year award........

Anyway mate, hope they sort it for you......

Marcus73 · September 21, 2013, 09:24:04 PM

That's funny........ Maybe not for you, but for the rest it's just bloody brilliant

Sent from my iPad using Tapatalk HD

Bird · September 21, 2013, 09:39:15 PM

I wanna know how they are goin to fix it without it lookin like Shit with old welds and bodge marks on it.

ozstickman · September 21, 2013, 09:47:11 PM

We will see how it is sorted when it returns. If it isn't fixed to my satisfactory it will be taken further.

I am a decent bloke so I am giving them a go to sort the problem.

berlitza · September 21, 2013, 09:54:28 PM

wow now thats a screw up, Wonder why they didn't check every thing over before it left the factory

WilSurf · September 21, 2013, 10:20:42 PM

You would think they would check everything first before sending it to the customer?
Including setting the tent up and see if everything works.

oldmate · September 21, 2013, 10:47:28 PM

Yep that is more the point. Obviously they don't double check anything. To the op, I hope it works out for you ok.

Still funny though, and one day you will have a giggle about it.

ozstickman · September 22, 2013, 08:48:11 AM

This is the ultimate test in customer service. I hope we do look back and laugh about it.

Axl · September 22, 2013, 08:55:41 AM

Quote from: WilSurf on September 21, 2013, 10:20:42 PM
You would think they would check everything first before sending it to the customer?
Including setting the tent up and see if everything works.

Exactly mine was set up in the workshop prior to me picking it up.

ozstickman · September 22, 2013, 09:04:48 AM

Quote from: Axl on September 22, 2013, 08:55:41 AM
Exactly mine was set up in the workshop prior to me picking it up.

I was planning to drive down from Rockhampton to pick it up last block off work but had things pop up that prevented me to do so. I would of set it up down there etc but I got it shipped up on a car carrier.

Wouldn't have any issues if I didn't get the boat rack. I was going to make my own boat rack for one because all the ones I had seen were not what I wanted. This one was exactly what I was going to do.

Not too worry, the wife and I were only talking that we are not ment to buy new stuff, the xtrail when we got it copped a hunk of steel straight through the front of the car only 4 hours after picking it up, our house in Warwick when we bought it well the hot water system died the day after we moved in, and well the camper this problem. They say things happen in threes, let's hope we are all good now!

Wrex · September 22, 2013, 02:31:59 PM

I love your camper manufacturers motto on their website.

"It's the quality that sets us apart"

V8100 · September 22, 2013, 05:13:08 PM

Thats f*****g ridiculous great for a laugh for us but not so great for you I would ask them to check everything over.

Cheers eddy

Robbo · September 22, 2013, 06:47:03 PM

Quote from: ozstickman on September 22, 2013, 09:04:48 AM
I was planning to drive down from Rockhampton to pick it up last block off work but had things pop up that prevented me to do so. I would of set it up down there etc but I got it shipped up on a car carrier.

Wouldn't have any issues if I didn't get the boat rack. I was going to make my own boat rack for one because all the ones I had seen were not what I wanted. This one was exactly what I was going to do.

Not too worry, the wife and I were only talking that we are not ment to buy new stuff, the xtrail when we got it copped a hunk of steel straight through the front of the car only 4 hours after picking it up, our house in Warwick when we bought it well the hot water system died the day after we moved in, and well the camper this problem. They say things happen in threes, let's hope we are all good now!

Ozstickman, you were there when your Xtrail got damaged.
Ozstickman, you were there when your hot water system failed.
Ozstickman, you now have a camper trailer with a problem.

Ozstickman, You are a feckin Jinx.......

Barrabart · September 22, 2013, 08:17:04 PM

Quote from: Wrex on September 22, 2013, 02:31:59 PM
I love your camper manufacturers motto on their website.

"It's the quality that sets us apart"

hehehe.............

ozstickman · September 22, 2013, 08:19:45 PM

Quote from: Robbo on September 22, 2013, 06:47:03 PM

Ozstickman, you were there when your Xtrail got damaged.
Ozstickman, you were there when your hot water system failed.
Ozstickman, you now have a camper trailer with a problem.

Ozstickman, You are a feckin Jinx.......

But hey, they say stuff happens in threes....
Or is it the wife? She has been there for all three too

News:

Something just ain't right....