Computer guru needed

[maverick01]

I'm currently having issues with our main computer and a laptop. Please don't ask me too much as I'm not computer savy.

So my question is, is there a computer guru on here or someone you use and would recommend to come around to fix our computers.

We are located on the southside of Brisbane.

[noel_w]

Hi maverick01
What is happening? Might be able to help depending on what is the problem.

[maverick01]

We are running windows 7 and it won't allow us to log onto the internet. The wife has done a complete back date and cleaned out what she can but unfortunately it still doing the same thing.

Also both computers are running really slow, both computers are less than 2year old

[noel_w]

PM sent

[Ratbag]

Gidday Maverick and Noel

I know just a bit about computers (about 40 years experience ... ), but am in Melbourne ATM. I will be in Brissy in a couple of weeks, staying at Bellbowrie.

In the mean time, if I can be of any help, please feel free to ask. My longest distance "support" was to talk someone through a complete, major re-build of a PC after her son ran out of knowledge (fairly quickly ... ). She lives in the Mid-West in the USA ... It took some doing! A successful outcome though.

[maverick01]

Thanks mate, 

I'm sure between yourself and noel. The pair of you should be able to fix it whether that being properly or with a 4 pound hammer

[noel_w]

Gidday Maverick and Noel

I know just a bit about computers (about 40 years experience ... )

About the same amount as me. Do it for a living unfortunately. Should have the case under control soonish. New ticket opened......
All imperial hammers have been upgraded to metric. Now 1.84Kg. Really too small to fix terminal issues.

[baldheadedgit]

If i have a problem with my comp i just call it "FRED"..... then i feel better....

[oldmate]

Thanks mate, 

I'm sure between yourself and noel. The pair of you should be able to fix it whether that being properly or with a 4 pound hammer

i know nothing about computers, and am a chippy, so can help with bigger hammer if you need it

[Ratbag]

Gidday Noel

About the same amount as me. Do it for a living unfortunately. Should have the case under control soonish. New ticket opened......
All imperial hammers have been upgraded to metric. Now 1.84Kg. Really too small to fix terminal issues.

I have now gracefully retired. Which means that I now spend much of my time attending to the computer problems of family, friends, ...

I am sure that you will sort Mav's problem out for him. I hate the boot system that MS now use. I prefer to be able to dig when necessary; not have both hands tied behind one's back, and a blindfold on - too much like working on Apples for my liking! I have only ever worked on Apples for friends, and when Apple couldn't fix the problem/s ...

[gronk]

I know it's not my thread, but where is the cheapest place to buy word for a win7 device ( laptop )..

Many thanks !

[JD-120]

Pirate bay

[maverick01]

Doesn't matter if it's not your thread mate. It's still related

[MrCruza]

If you're a student or work in education...  ItsNotCheating gets you office for about $75.

[gronk]

If you're a student or work in education...  ItsNotCheating gets you office for about $75.

Ha ha, can I be a student at 55 yrs old ??   

[laf]

iam 65 and still learning 

[dmax13]

I know it's not my thread, but where is the cheapest place to buy word for a win7 device ( laptop )..

Many thanks !

Hi Gronk,

Depends on how complex and what you are using it for:

Other options include:
Google docs (can read and edit, different file type when saved)
Libre office
If just viewing you can use the reader.

Otherwise the student version is the cheapest legal version, or if a limited time use you have the trials.

Cheers

[Ratbag]

Open Office.

Its free.

Need to change the default file type to ".doc", etc.

[Jasman]

I'm currently having issues with our main computer and a laptop. Please don't ask me too much as I'm not computer savy.

So my question is, is there a computer guru on here or someone you use and would recommend to come around to fix our computers.

We are located on the southside of Brisbane.

Probably stating the obvious but have you tried duct tape and/or wd40?

[SteveandViv]

So taking all the commentary out of you issue.

Try disabling your virus scanning software for a moment and then try. Some of them will do that, McAfee is one.

[nbd73]

If I can jump in on the topic, I recently had to upgrade the OS on my 5.5yr old PC from good old XP and Windows 7 was installed by the local PC store. Now the internet is REALLY slow, but before I race back to them is there anything I can look at beforehand, bearing in mind that I too am a complete computer novice ie I use them but that's it. In theory the PC should be running well as the hard drive has had a complete wipe (& specs of hardware exceed those required to run Win7) and I have only restored about a quarter of the photos and music from my external drive that was previously on it. It worked perfectly well before, and as always the new tech is causing issues.
Any advice appreciated,
Nigel

[fishfinder]

try turning it off for 30 seconds then back on  -- thats what i always get told to do when i have issues - never fixed the problem but thought i would offer advise that was offered to me

[nbd73]

try turning it off for 30 seconds then back on  -- thats what i always get told to do when i have issues - never fixed the problem but thought i would offer advise that was offered to me

PMSL   
...oh, hang on no the problem isnt fixed. Bugger, another old wives tale solution confined to the myth bin.
If I try this a dozen times in succession will it improve my chances of success?

[Ratbag]

If I can jump in on the topic, I recently had to upgrade the OS on my 5.5yr old PC from good old XP and Windows 7 was installed by the local PC store. Now the internet is REALLY slow, but before I race back to them is there anything I can look at beforehand, bearing in mind that I too am a complete computer novice ie I use them but that's it. In theory the PC should be running well as the hard drive has had a complete wipe (& specs of hardware exceed those required to run Win7) and I have only restored about a quarter of the photos and music from my external drive that was previously on it. It worked perfectly well before, and as always the new tech is causing issues.
Any advice appreciated,
Nigel

Download and run the (free) UltraDefrag utility for the OS/CPU and byte length you are running. It works on XP, Vista, 7 and 8, and is infinitely superior to the bare native defragger.

After the defrag, run FULL OPTIMISE. This will take hours to run. Should speed your PC up a great deall. All that new OS install and copying back of files means that your HDD is fragmented to buggery. That slows it down to a crawl ...

Other things need to be set up properly, but I'm under the pump ATM. Will try to remember to get back to you later this morning.

[nbd73]

Download and run the (free) UltraDefrag utility for the OS/CPU and byte length you are running. It works on XP, Vista, 7 and 8, and is infinitely superior to the bare native defragger.

After the defrag, run FULL OPTIMISE. This will take hours to run. Should speed your PC up a great deall. All that new OS install and copying back of files means that your HDD is fragmented to buggery. That slows it down to a crawl ...

Other things need to be set up properly, but I'm under the pump ATM. Will try to remember to get back to you later this morning.

Cheers Ratbag, I will look at this tonight when I get home and let you know over the next day or two of any progress.
Nigel