Telstra are incredible !!

[markeaust]

When you need something sorted and need to ring Telstra, when faced with the automated prompts, say "DISCONNECT".

This will automatically get you through to their "savers" calltakers who will bend over backwards to keep your business.

This is my go to methodology these days.....   

Cheers,

Mark

[Bird]

https://www.youtube.com/watch?v=kF1SdNJzBtk

[marvellous_matt]

Also check Aldi mobile. They use the telstra network and for around $30 you get all calls and sms free as well as 2gb data. Need to bring your own phone.
Iain

you don't get 100% of coverage, it is stripped down a bit. There are a number of places through remote Aus where telstra has coverage, but on Aldi you miss out, or get 2g (which is being turned off) From Alice to Uluru for example you mis out on the coverage at Erldunda, and at Uluru get 2g, so almost impossible to send an email or photo.

[prodigyrf]

Yeah if you want full Telstra coverage then it's hard to go past Boost BYO monthly - http://boost.com.au/plans/
Register your credit card with them via your phone and you can choose any 3 options to recharge on your anniversary date (or sooner if you blow your data)
2 year contracts are for the kids that can't really afford to buy expensive phones but the monthly drip seems more painless until they drown, break or lose their latest iPhone or Galaxy. Paying upfront makes one more circumspect about needs vs wants.

[Paddler Ed]

We've just had a run of breaking phones (2 weeks ago my Nokia Lumia 530 dies a death after I rolled on it working on the car, last week did the screen on my Nexus 7 tablet and on Thursday the wife broke her 3 year old HTC windows phone)

My phone cost me $150 2 years ago, and the replacement cost 180ish. Wife's phone was on clearance, and was about the $300 mark as well. As she looks after phones better than I do, she got a $300Lumia again. So if we averaged that out we pay about an extra $6-7 per month on top of the $40 Boost top up for the life of the phone. Looked at the price of a phone on a Telstra plan and just laughed... No where near as much data (11GB over 4 weeks for Boost, some of the Telstra plans were $80 for a phone and only 2GB of data per month)

I got burnt by a mobile phone contract in the UK, so I've decided after that to stick to pay as you go and bring your own device options. More flexibility for when you move and find no coverage....

[gronk]

Another Boost customer.....full Telstra coverage for less than full Telstra price.

Will never go on another plan for phone or internet..

[Banjo16]

X3 for Boost,Telstra 4g. $40 p/m for unlimited calls & 5gb on byo phone.