G'day! Bart here from Joolca - Portable LPG Water heaters.

[Ozsnowman]

Ozsnowman keep us posted on how the unit goes with igniting - if it keeps doing that we will sort it out

Hi Bart,

I think I've got it figured out with the igniting dramas. I've had the unit out a couple of times lately to wash the dog, and have had trouble with ignition both times. Each time I've undone the end of the gas pipe from the unit and run some gas through it and that seems to have done the trick. I figure I'm getting some sort of air lock in the line. I might grab one of those quick-connect fittings and see how it goes.

[Jenko1982]

Hi Bart....Just installed our system that we bought a couple of months ago.. having an issue with the ignition system ( i think ) have followed the instructions for installation and pre-use.  Gas is connected and turned on, batteries are new and water is hooked up and flowing by way of a Shurflo pump (5.7lt pm) yet when we turn everything on with the waterflow set to low the LED display flickers on and off, you can hear the clicking like the unit is trying to light up and sometimes it does but then the display turs off an dit repeats trying to light.

We have a constant flow of water coming thro the shower head and have taken the gas hos off the unit and flushed some gas thro with no luck on sorting the issue, we leave friday morning for our big lap. hoping to get this sorted before then if possible

[Bart@Joolca]

Sorry guys - have been massively MIA on this forum with late replies to PMs and responses to emails

Hi Bart,

I think I've got it figured out with the igniting dramas. I've had the unit out a couple of times lately to wash the dog, and have had trouble with ignition both times. Each time I've undone the end of the gas pipe from the unit and run some gas through it and that seems to have done the trick. I figure I'm getting some sort of air lock in the line. I might grab one of those quick-connect fittings and see how it goes.

I think that the gas hose might be faulty, which would be causing the air lock. I have heard of this occur in the past (so we upgraded our lines) but it's definitely possible that you just had the pick of the bunch! Bit of a pesky issue which would be pretty annoying - sorry about this.

If you can shoot me an email I'll get another one sent out to you on Monday

Hi Bart....Just installed our system that we bought a couple of months ago.. having an issue with the ignition system ( i think ) have followed the instructions for installation and pre-use.  Gas is connected and turned on, batteries are new and water is hooked up and flowing by way of a Shurflo pump (5.7lt pm) yet when we turn everything on with the waterflow set to low the LED display flickers on and off, you can hear the clicking like the unit is trying to light up and sometimes it does but then the display turs off an dit repeats trying to light.

We have a constant flow of water coming thro the shower head and have taken the gas hos off the unit and flushed some gas thro with no luck on sorting the issue, we leave friday morning for our big lap. hoping to get this sorted before then if possible

Damn - got to this wild late. I can't actually find contact info for you - can you please PM me with your mobile number.

Send me an email (bart@joolca.com.au) with your info please. Also include where you are going for your trip and how long you are going for. I feel absolutely terrible for not getting here earlier as we may have been able to get a fix. Has it worked before? Have you checked for any blockages in the line (pump filter, water inlet filter - small mesh screen within the water inlet pipe) air leaks within the pump system? Is the pump power supply full? From what I can read it kind of sounds like a water supply issue (maybe just under supplying possibly due to low voltage or small blockage) but I can't be sure. If you have mains nearby, try it on mains to 100% confirm.

Also, did you try our support line?

Hopefully we can figure something out while you are on your trip. Sorry for not seeing this sooner - guess I can't win them all...

[Ozsnowman]

I think that the gas hose might be faulty, which would be causing the air lock. I have heard of this occur in the past (so we upgraded our lines) but it's definitely possible that you just had the pick of the bunch! Bit of a pesky issue which would be pretty annoying - sorry about this.

If you can shoot me an email I'll get another one sent out to you on Monday

Done, thanks mate

[Bart@Joolca]

 

[Ozsnowman]

Got the hose thanks Bart, but have been crook and not been able to use it yet - will give you an update for sure when able 

[Bart@Joolca]

Being sick is so annoying - I'm actually trying to shake this cold too! Rest up and no rush, whenever you are able to give it a go and let us know how it goes Get better soon!

[SimpleSi]

I can only assume people are asking for a price and getting perhaps a Myswag discount as opposed to going straight to the website.
Sooooo,
Bart, can I get a price for a Hottap Outing, delivered to Brisbane.  Need to have received it by the 24th Nov....

cheers,
(BTW, you're website doesn't seem to be working too well, pages hanging for me.)

[Bart@Joolca]

DONE !!

Guys, I'm away till next Wednesday. So, if anyone messages or posts here I won't be able to respond because I'll be enjoying a brew (or two ). Hope you all stay happy and safe and will respond when I return

WOOOOOOHOOOOOOOOOOOOO!!!! 

[db]

Hi Bart,

do you sell the just flow connector that is used in the ensuite plumbing set? I've got the hottap outing setup, but the switch on the shower head is nearly impossible to use under pressure with wet hands.

cheers,

Richard

[mesuite77]

Been looking at the Hottap for a while and it looks like the time may have finally come. BART, can I please get a price for a Hottap Outing shipped to Brisbane please.

Cheers
Anthony

[Bart@Joolca]

Will PM you both now !! check inboxes shortly 

[landbarge]

Hey Lloydus! How's your HOTTAP now?

What would you recommend me asking for straight off the bat?

Ensuit and better shower head. Anything else?

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[landbarge]

I signed up for the full monty. Shower. Hottap. Ensuit. Other bits. There will be a shakedown over Christmas.

Thanks Bart and team

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[db]

Will PM you both now !! check inboxes shortly 

Thanks Bart, new shower head arrived pretty quick, looks like a great improvement on the original. 

[Bart@Joolca]

@ landbarge

Our absolute pleasure and thank you very much too!!

@ db

Woo! Hope you enjoy it 

[landbarge]

Well I clicked, clacked and turned on the tap. Voila hot running water. A quick twist of the shower head to finish the process. Nice one. The dog doesn't know what she's in for. Ha ha
The kids get an outdoor shower after swimming tomorrow in the ensuite tent for the next trial.

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[Bart@Joolca]

Oh boy she is beautiful! +1 for ninja water attack haha!

Yes - outdoor shower is a great idea. I need to set mine up again as there's just something comforting about showering outside on a fresh morning 

Not sure if our FB guy would do it, but can I send him this pic so he can potentially put it up?

[landbarge]

Oh boy she is beautiful! +1 for ninja water attack haha!

Yes - outdoor shower is a great idea. I need to set mine up again as there's just something comforting about showering outside on a fresh morning 

Not sure if our FB guy would do it, but can I send him this pic so he can potentially put it up?

Sure. No worries.

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[Bart@Joolca]

Thank you !!

[Marcus73]

Hey Bart,

I've sent you a pm

Cheers
Marcus


Sent from your iPad using Mental telepathy

[Bart@Joolca]

Thank you and just replied

Got back to Joolca HQ on Monday so my warm apologies to everyone else that had to wait 

Gunna be hot down in Melb in the next couple days - for anyone that will experience hot temps, please be smart. Grab a mate and 

[Larry242]

Bart
Can you send me a price for the Hottap Outing and the ensuite tent please?
Freight to Toowoomba QLD
Thanks Larry

[Bart@Joolca]

Just done now Thanks Larry

For anyone who gets notifications on this thread or happens to drop in - hello Hope everyone is doing fine, enjoying themselves and planning their next getaway!

[britts]

Hi Bart
PM sent

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