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Amazon Prime rip off.

Started by glenm64, December 15, 2017, 09:20:16 PM

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glenm64

I just checked my CC statement.
Amazon have billed me and signed me up to to their Amazon Prime subscription. Sneaky pr*cks, I have never signed up for their premium service. Its a monthly fee of $15.04 AUD they charge for a "premium" service, free shipping on certain products by certain sellers, I bet it will only be USA too.
If you use Amazon check your credit card statements. Good luck trying to contact them. Looks like I will be cancelling my account. Good riddens to the maggots.

Cheers Glen

There's a big difference between kneeling down
......... and bending over.

edz

Didnt that insurance mob YouI  get done for something similar recently ?   When enquiring about insurance quote they needed  your credit card details as part of it or something, they then signed you up for some sort of policy / fees . .
EDIT : Found it http://www.couriermail.com.au/business/queenslandbased-insurer-youi-in-industry-watchdog-asics-sights/news-story/1872f5b3e40cfcac0a1dc017e85b6079
" IMPROVISE  ADAPT   OVERCOME   and  PERSEVERE  "

glenm64

I have an Amazon account but its free. This is their Prime service.

Cheers Glen

There's a big difference between kneeling down
......... and bending over.

tryagain

Contact them, I have had to deal with them once for warranty and their service was 2nd to none, I bought a mobile phone through them and had a issue (known issue for the phone) They had a replacement here in two days and I had a month to return the old one which they then reimbursed the return shipping costs. They tend to be known for good customer service.
<a href="http://www.myswag.org/index.php?topic=49024.msg840065#msg840065">My Softfloor Camper</a>

Bird

Quote from: tryagainContact them, I have had to deal with them once for warranty and their service was 2nd to none\
warranty and 'stop taking money off me' are 2 different things LOL
-


Gone to a new home

glenm64

Went onto their web page and it was impossible to find anything but generic contact us.
On the mobile app I found an unsubscribe link, so hopefully thats taken care of that.

Cheers Glen

There's a big difference between kneeling down
......... and bending over.

Bird

Click the Call Me button to reach our support team. Alternatively call toll free 1800 064 122 within Australia, or 0800 453 249 from New Zealand with your query. Mobile charges may apply - please contact your service provider for details on charges.
https://www.amazon.com.au/gp/help/customer/contact-us?skip=true
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Gone to a new home

tryagain

Or you could try this https://www.amazon.com/gp/aw/contact-us/phone/ref=aw_cu_landing#contact
You didn't sign up to Amazon Prime TV to watch top gear did you? Just saw the add for it on TV.
<a href="http://www.myswag.org/index.php?topic=49024.msg840065#msg840065">My Softfloor Camper</a>

glenm64

I got an email back confirming cancellation, including refund due to non use of premium service.
Just wanted others that use Amazon to be aware.

Cheers Glen

There's a big difference between kneeling down
......... and bending over.

tryagain

Quote from: glenm64 on December 17, 2017, 09:58:05 AM
I got an email back confirming cancellation, including refund due to non use of premium service.

Good to hear, still a bit of a mystery why you got it in the first place but good to see they made good.

Quote from: glenm64 on December 17, 2017, 09:58:05 AM
Just wanted others that use Amazon to be aware.

👍
<a href="http://www.myswag.org/index.php?topic=49024.msg840065#msg840065">My Softfloor Camper</a>

scblack

Early this year I signed to the UK Amazon Prime service, in order to watch The Grand Tour. Due to travels I never ended up using it beyond the free first month. It got charged a month or two, and due to non-use they quickly refunded all charges after I queried.

Was very good service.
VW Amarok Highline 2016
Jayco Swan Outback 2015

A man must believe in something.
I believe I'll have another beer.