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Excellent service from Xray Vision lights

Started by Mudguts, March 06, 2017, 09:10:08 PM

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Mudguts

G'day all, just wanted to give a plug to Xray Vision lights.

Long story short, needed a new light housing as the other one was buggered - galling of the stainless steel lock nut meant the internal bolt scrubbed out the housing.

I rang the office in Brisbane, fulla there not only found me a replacement housing (they are not offered as a 'part' and I was extremely lucky to score it) but he literally drove it across the suburb he works to hand deliver it to a mate of mine who was in the area.

I am blown away - $500 light salvaged because of this man. 👍👍

Regards,
Dicko.

Regards,
Dicko.

'Slow & right beats fast & wrong'

GeoffA

Good customer service will trump product issues every time..... :cup: :cup:
Geoff and Kay

1999 GU TD42T wagon
2005 Coota Camper - gone, but never forgotten
2020 North Coast 15' Titanium - tandem, of course

Land Cruiser.....the Patrol that Toyota try to build.....

Mudguts

Ah yes but in hindsight should have put some quality anti-sieze on the nut.

Either way, I'm happy. 👍

Regards,
Dicko.

Regards,
Dicko.

'Slow & right beats fast & wrong'

DrewXT

Wish Korr provided that type of service, I had to helicoil my light housings as a result of galling... That being said, they'll never fail again

Sent from my Nexus 6P using Tapatalk

2013 Amarok Highline
2015 Customline Adventure Walkup

edz

Best advertising any company can do ever .. Word of mouth and personal recommendation .
See one act of looking after a customer has now potentialy given this company exposure to literaly thousands of new ones ....
" IMPROVISE  ADAPT   OVERCOME   and  PERSEVERE  "