Are Patriot still in business?

[jetcrew]

If you have a contact us email option then answer it ...pretty simple IMHO..the OP used the template they had requested and got no response he was then forced to ask online if the company was still trading....

If i owned that business I would pretty quickly

1- remove the contact us as I cant service it
2- remove the contact us as it is now causing online conversation about weather my business is still trading in a sphere that has companies folding all the time...


either way its not good and another example of the double edged sword that is social media and online platforms .. good when its good but a massive liability when you dont service it.

to the OP i dont think your out of line expecting a reply on the platform you used ..if they do not want to answer emails then dont offer the platform and only have a phone number. then you may have called them.

just my 2cents

I,m off to answer today's email inquires 

Jet

[discoteddy]

Well done Jet, sums it up perfectly


Cheers,

Disco teddy.

[oldmate]

http://www.patriotcampers.com.au/patriot-x1-off-road-camper-trailer/#spec-sheet

[Shaun99]

http://www.patriotcampers.com.au/patriot-x1-off-road-camper-trailer/#spec-sheet

Perfect!

[WCN_Bren]

http://www.patriotcampers.com.au/patriot-x1-off-road-camper-trailer/#spec-sheet

Yeah, i just wanted them to confirm it's for 2016.
Thanks heaps though.

[#jonesy]

I can't see a problem using email etc considering the OP highlighted it was afterhours. Obviously wasn't expecting an immediate answer but next day I would expect it.

Ring small business on the phone. He is in the middle of something and has to stop to take the call. 16 seconds later he hangs up the phone and now has to restart all over what he was interrupted on.

I'd rather answer the email at a time that suits me during the day than be interrupted midway through something.

[Rumpig]

I can't see a problem using email etc considering the OP highlighted it was afterhours.

not in the original post he didn't say that, no mention of after hours...but yes I do agree that if they provide the option, they should monitor it properly, even though I'm not interested in communicating that way myself.

[oldmate]

I guess I just read the thread wrong?
The way I read it, was the op was asking a question? "Are patriot still in Business?" But he didn't really want an answer for that. He was just having a rant about people not responding to emails or social media? Maybe he should of just posted it in the rant thread or the thread title of, " why don't business respond to emails or social media?"
That's where I got confused.

Anyway, he got his answers, and to clarify, I use all types of communication to conduct my business.

[scrapsD40]

I guess I just read the thread wrong?
The way I read it, was the op was asking a question? "Are patriot still in Business?" But he didn't really want an answer for that. He was just having a rant about people not responding to emails or social media? Maybe he should of just posted it in the rant thread or the thread title of, " why don't business respond to emails or social media?"
That's where I got confused.

Anyway, he got his answers, and to clarify, I use all types of communication to conduct my business.

you haven't responded to my pm?

[oldmate]

you haven't responded to my pm?

By choice

[scrapsD40]

By choice