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One for the business IT boffins

Started by Bird, October 18, 2017, 10:03:41 AM

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Bird

So apparently we need a new system for Visitors at work - why - I don't know...

What A manager wants is a tablet using a touch screen that visitors can enter their names and business name, hit a print button and out of the printer magically comes a label with their name etc on it.

Anyone worked with any thing like this?
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chester ver2.0

try Sine Systems

We use it here at work and it goes pretty well

Not sure of the cost
I Drink & I Know Things

Cruiser 105Tvan

He 'Manager A' is probably after an audit of who's in the place.
So he can get it without anyone else knowing, he's come up with the tablet and sticky label.
You won't loose so many 'Visitor' lanyards that way.
Cost is disproportionate. 
It will allow visitors to wander around with the label on their coat and not on their shirt. (If they stick it on.)
As well as not having a record of them leaving. (Handing the lanyard back.)
Robert. 
VK3PPC, VZU641.
2000 FZJ105r bars,
HDJ105r Bars F&R, VRS Winch, ATZ. P3's, a cupla 2 ways as well.
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weeds

They seem to be the trend now.....some systems I have come across send either an email or text to the person you're visiting so they know to collect you at reception.....yet receptionist is sitting there smiling. Maybe it the end of receptionist.


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Bird

Quote from: weedsMaybe it the end of receptionist.
we haven't had one in 8 years...


been lookin through some of these
https://www.capterra.com/visitor-management-software/

Swipeon looks ok so far.
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edz

All our regulars [ contractors  etc ] have been issued  mag strip access cards,  others still have to sign the register in / out and get a coloured sticky + access card lanyard .
" IMPROVISE  ADAPT   OVERCOME   and  PERSEVERE  "

Cruiser 105Tvan

If you hand out swipe cards, your in need of an alarm system for when they leave the place with the card on them.
So they don't take it with them.  Especially if you don't want them back when none else is there.
Maybe If you put a collector by the exit door with a reader in the drop slot that could control the exit function.
It gets complicated and the cost snowballs without a human involved.
Robert. 
VK3PPC, VZU641.
2000 FZJ105r bars,
HDJ105r Bars F&R, VRS Winch, ATZ. P3's, a cupla 2 ways as well.
and 2009 Canning Tvan pushing.

Bird

Quote from: edzAll our regulars [ contractors  etc ] have been issued  mag strip access cards,  others still have to sign the register in / out and get a coloured sticky + access card lanyard
just been given a list of requirements...



we currently use the clip on tag with VISITOR 1 etc on them.. I mean we get what 5-10 visitors a week...
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Mace

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Bird

Quote from: Macewe looked at this:

https://www.swipedon.com/?gclid=EAIaIQobChMI3OXf65P51gIVB5FpCh0oXgDvEAAYAyAAEgKynvD_BwE

but frankly for that many users a week why would you bother......

That was 1000% my thinking... apparently our competitors do it.
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Ben.Archer

And there it is.....

Quote from: Bird on October 18, 2017, 12:56:37 PM
apparently our competitors do it.

Every stupid idea from management has to have an equally stupid reason.
2015 Land Rover Discovery 4
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Bird

Quote from: Ben.Archer on October 18, 2017, 03:09:38 PM
And there it is.....

Every stupid idea from management has to have an equally stupid reason.
:cup: :cup: :cup: :cup: :cup:
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Swannie

Just get a post it not and a Fluor write there name on it when they get there done
2024 Hilux Gr Sport

Bad Scott

Quote from: Swannie on October 18, 2017, 04:02:53 PM
Just get a post it not and a Fluor write there name on it when they get there done
That brings up another issue RSI.  ;D
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DrewXT

We implemented a Service Now feature to do it, only need a web browser in a tablet, and it sends an email to the person who the guest is meeting as they check in.

Most help desk software has a similar feature, but you gotta ask the vendor

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Bird

Quote from: DrewXT on October 18, 2017, 09:07:04 PM
We implemented a Service Now feature to do it, only need a web browser in a tablet, and it sends an email to the person who the guest is meeting as they check in.

Most help desk software has a similar feature, but you gotta ask the vendor
Its more the pretty name tag than contacting the person they are there to meet as everyone at our work does 500 things at once and are never at their desks.
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DrewXT

Quote from: Bird on October 18, 2017, 09:34:24 PM
Its more the pretty name tag than contacting the person they are there to meet as everyone at our work does 500 things at once and are never at their desks.
Most do the sticky label as well... My client decided it was better to use their existing SaaS offering as it provides a central database, and full audit trail.

Given what you guys do, I imagine the audit trail is even more important

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2015 Customline Adventure Walkup

Fizzie

Quote from: Cruiser 105Tvan on October 18, 2017, 11:43:22 AM
It gets complicated and the cost snowballs without a human involved.

No, no - sorry, but you've got it all wrong, Cruiser! :'(

Everybody knows that any form of automation is much cheaper than having a real person do the same job! >:D
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DrewXT

Quote from: Fizzie on October 19, 2017, 07:55:07 AM
No, no - sorry, but you've got it all wrong, Cruiser! :'(

Everybody knows that any form of automation is much cheaper than having a real person do the same job! >:D
Apparently the personal touch isn't important anymore though

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Bird

Mate overseas has upgraded his BIOS on his Dell Laptop.. constant Blue screen's...  Asked me to look into it.

First hit on google doesnt fill me with confidence he doesnt have a brick...

".. On 22 Jan, Intel asked OEMs to pull any updates as they were receiving multiple reports of blue screen errors in Windows.  It would appear Dell pulled the 1.1.9 update, but only too late.
It was still showing on the download page as of 23 Jan, but mere hours into the day, it was pulled. 

I have a client machine that is on 1.1.9 and cannot boot because of the Windows 10 "Inaccessible Boot Device" error and cannot be rolled back to 1.1.7 due to the unsupported downgrade..."
https://www.dell.com/community/Inspiron/BIOS-update-blocked-due-to-unsupported-downgrade-Inspiron-15/td-p/5728346

Then I see this
https://www.computerworld.com/article/3250297/microsoft-windows/let-the-biosuefi-firmware-recall-begin.html
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Bunyip

Quote from: Bird on March 13, 2018, 02:36:01 PM
Mate overseas has upgraded his BIOS on his Dell Laptop.. constant Blue screen's...  Asked me to look into it.


I did a BIOS update on my work Dell when I first started here (mid-Jan 2018) and now I have a new motherboard.
2002 Landcruiser GXV




Bird

Quote from: Bunyip on March 14, 2018, 11:13:40 AM
I did a BIOS update on my work Dell when I first started here (mid-Jan 2018) and now I have a new motherboard.
From what I've read many people are having to send in laptops to HP/Dell etc for that.
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DrewXT

Quote from: Bird on March 14, 2018, 11:22:26 AM
From what I've read many people are having to send in laptops to HP/Dell etc for that.
Not seen any issues with HP gear in the enterprise yet... ;)

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2015 Customline Adventure Walkup

Bird

Interesting move.

QuoteA looming deadline – now less than three weeks away – means that Google Chrome users who visit unencrypted websites will be confronted with warnings.

The changes will come for surfers once Chrome 68 stable updates go live on 23 July. After then, any web page not running HTTPS with a valid TLS certificate will show a "Not Secure" warning in the Chrome address bar. The warning will apply both to internet-facing websites and corporate/private intranet sites accessed through Chrome, which has about a 60 per cent share of the browser market.

SSL certificate firm DigiCert released research on Tuesday that found 43 per cent of the Alexa top million sites used HTTPS by default, while a W3Techs June survey reported that HTTPS is the default protocol for 35.6 per cent of the top 10 million websites. Many smaller and less-visited sites may still rely on HTTP.

Security researcher Scott Helme makes use of web crawlers to collect daily data on the top million sites. He's an advocate of HTTPS-everywhere and has spoken at several conferences on the topic.

"The July update to Google Chrome is a significant milestone in the progress to ensuring the web is safer for all to use," Helme told El Reg. "We've been rapidly advancing towards an encrypted web for years but staggering progress has been made in the last two years. I've been tracking an accelerated rate of adoption for HTTPS across the web and other independent research also confirms that this is indeed the case."

Helme said he welcomed the changes to be brought by mainstream Chrome releases at the end of the month because the security status of a site will be far more visible. Instead of being obliged to check for a padlock to check a site is secure, surfers will be confronted with a warning if it isn't.

"The move to mark HTTP as 'Not Secure' is also being followed by plans to simplify the HTTPS indicators too, the two approaches go hand in hand," Helme said. "As HTTPS becomes more and more the default, it makes no sense to keep the 'Secure' indicator present, the browser should only tell us when something notable happens. Going forwards the notable thing is set to become that the connection was [insecure], and not that it was secure, proving that encrypted communications have become the expectation and not the exception."



https://www.theregister.co.uk/2018/07/03/google_chrome_http/

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Bunyip

There goes the helpdesk stats!!! How many calls are going to be logged for that?
2002 Landcruiser GXV