Author Topic: One for the business IT boffins  (Read 3771 times)

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Offline Bird

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One for the business IT boffins
« on: October 18, 2017, 10:03:41 AM »
So apparently we need a new system for Visitors at work - why - I don't know...

What A manager wants is a tablet using a touch screen that visitors can enter their names and business name, hit a print button and out of the printer magically comes a label with their name etc on it.

Anyone worked with any thing like this?
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Offline chester ver2.0

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Re: One for the business IT boffins
« Reply #1 on: October 18, 2017, 10:18:47 AM »
try Sine Systems

We use it here at work and it goes pretty well

Not sure of the cost
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Offline Cruiser 105Tvan

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Re: One for the business IT boffins
« Reply #2 on: October 18, 2017, 10:23:15 AM »
He 'Manager A' is probably after an audit of who's in the place.
So he can get it without anyone else knowing, he's come up with the tablet and sticky label.
You won't loose so many 'Visitor' lanyards that way.
Cost is disproportionate. 
It will allow visitors to wander around with the label on their coat and not on their shirt. (If they stick it on.)
As well as not having a record of them leaving. (Handing the lanyard back.)
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Offline weeds

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Re: One for the business IT boffins
« Reply #3 on: October 18, 2017, 10:41:17 AM »
They seem to be the trend now.....some systems I have come across send either an email or text to the person you're visiting so they know to collect you at reception.....yet receptionist is sitting there smiling. Maybe it the end of receptionist.


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Offline Bird

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Re: One for the business IT boffins
« Reply #4 on: October 18, 2017, 11:23:06 AM »
Quote from: weeds
Maybe it the end of receptionist.
we haven't had one in 8 years...


been lookin through some of these
https://www.capterra.com/visitor-management-software/

Swipeon looks ok so far.
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Offline edz

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Re: One for the business IT boffins
« Reply #5 on: October 18, 2017, 11:36:14 AM »
All our regulars [ contractors  etc ] have been issued  mag strip access cards,  others still have to sign the register in / out and get a coloured sticky + access card lanyard .
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Offline Cruiser 105Tvan

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Re: One for the business IT boffins
« Reply #6 on: October 18, 2017, 11:43:22 AM »
If you hand out swipe cards, your in need of an alarm system for when they leave the place with the card on them.
So they don't take it with them.  Especially if you don't want them back when none else is there.
Maybe If you put a collector by the exit door with a reader in the drop slot that could control the exit function.
It gets complicated and the cost snowballs without a human involved.
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Offline Bird

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Re: One for the business IT boffins
« Reply #7 on: October 18, 2017, 11:48:09 AM »
Quote from: edz
All our regulars [ contractors  etc ] have been issued  mag strip access cards,  others still have to sign the register in / out and get a coloured sticky + access card lanyard
just been given a list of requirements...



we currently use the clip on tag with VISITOR 1 etc on them.. I mean we get what 5-10 visitors a week...
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Offline Mace

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Re: One for the business IT boffins
« Reply #8 on: October 18, 2017, 12:48:45 PM »
we looked at this:

https://www.swipedon.com/?gclid=EAIaIQobChMI3OXf65P51gIVB5FpCh0oXgDvEAAYAyAAEgKynvD_BwE

but frankly for that many users a week why would you bother......

Offline Bird

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Re: One for the business IT boffins
« Reply #9 on: October 18, 2017, 12:56:37 PM »
Quote from: Mace
we looked at this:

https://www.swipedon.com/?gclid=EAIaIQobChMI3OXf65P51gIVB5FpCh0oXgDvEAAYAyAAEgKynvD_BwE

but frankly for that many users a week why would you bother......

That was 1000% my thinking... apparently our competitors do it.
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Offline Ben.Archer

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Re: One for the business IT boffins
« Reply #10 on: October 18, 2017, 03:09:38 PM »
And there it is.....

apparently our competitors do it.

Every stupid idea from management has to have an equally stupid reason.
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Offline Bird

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Re: One for the business IT boffins
« Reply #11 on: October 18, 2017, 03:21:44 PM »
And there it is.....

Every stupid idea from management has to have an equally stupid reason.
:cup: :cup: :cup: :cup: :cup:
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Offline Swannie

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Re: One for the business IT boffins
« Reply #12 on: October 18, 2017, 04:02:53 PM »
Just get a post it not and a Fluor write there name on it when they get there done
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Offline SJindustries

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Re: One for the business IT boffins
« Reply #13 on: October 18, 2017, 04:41:55 PM »
Just get a post it not and a Fluor write there name on it when they get there done
That brings up another issue RSI.  ;D
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Offline DrewXT

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Re: One for the business IT boffins
« Reply #14 on: October 18, 2017, 09:07:04 PM »
We implemented a Service Now feature to do it, only need a web browser in a tablet, and it sends an email to the person who the guest is meeting as they check in.

Most help desk software has a similar feature, but you gotta ask the vendor

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Re: One for the business IT boffins
« Reply #15 on: October 18, 2017, 09:34:24 PM »
We implemented a Service Now feature to do it, only need a web browser in a tablet, and it sends an email to the person who the guest is meeting as they check in.

Most help desk software has a similar feature, but you gotta ask the vendor
Its more the pretty name tag than contacting the person they are there to meet as everyone at our work does 500 things at once and are never at their desks.
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Offline DrewXT

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Re: One for the business IT boffins
« Reply #16 on: October 19, 2017, 07:17:00 AM »
Its more the pretty name tag than contacting the person they are there to meet as everyone at our work does 500 things at once and are never at their desks.
Most do the sticky label as well... My client decided it was better to use their existing SaaS offering as it provides a central database, and full audit trail.

Given what you guys do, I imagine the audit trail is even more important

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Offline Fizzie

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Re: One for the business IT boffins
« Reply #17 on: October 19, 2017, 07:55:07 AM »
It gets complicated and the cost snowballs without a human involved.

No, no - sorry, but you've got it all wrong, Cruiser! :'(

Everybody knows that any form of automation is much cheaper than having a real person do the same job! >:D
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Offline DrewXT

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Re: One for the business IT boffins
« Reply #18 on: October 19, 2017, 10:49:08 AM »
No, no - sorry, but you've got it all wrong, Cruiser! :'(

Everybody knows that any form of automation is much cheaper than having a real person do the same job! >:D
Apparently the personal touch isn't important anymore though

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Offline Bird

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Re: One for the business IT boffins
« Reply #19 on: March 13, 2018, 02:36:01 PM »
Mate overseas has upgraded his BIOS on his Dell Laptop.. constant Blue screen's...  Asked me to look into it.

First hit on google doesnt fill me with confidence he doesnt have a brick...

".. On 22 Jan, Intel asked OEMs to pull any updates as they were receiving multiple reports of blue screen errors in Windows.  It would appear Dell pulled the 1.1.9 update, but only too late.
It was still showing on the download page as of 23 Jan, but mere hours into the day, it was pulled. 

I have a client machine that is on 1.1.9 and cannot boot because of the Windows 10 "Inaccessible Boot Device" error and cannot be rolled back to 1.1.7 due to the unsupported downgrade..."
https://www.dell.com/community/Inspiron/BIOS-update-blocked-due-to-unsupported-downgrade-Inspiron-15/td-p/5728346

Then I see this
https://www.computerworld.com/article/3250297/microsoft-windows/let-the-biosuefi-firmware-recall-begin.html
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Offline Bunyip

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Re: One for the business IT boffins
« Reply #20 on: March 14, 2018, 11:13:40 AM »
Mate overseas has upgraded his BIOS on his Dell Laptop.. constant Blue screen's...  Asked me to look into it.


I did a BIOS update on my work Dell when I first started here (mid-Jan 2018) and now I have a new motherboard.
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Offline Bird

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Re: One for the business IT boffins
« Reply #21 on: March 14, 2018, 11:22:26 AM »
I did a BIOS update on my work Dell when I first started here (mid-Jan 2018) and now I have a new motherboard.
From what I've read many people are having to send in laptops to HP/Dell etc for that.
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Offline DrewXT

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Re: One for the business IT boffins
« Reply #22 on: March 16, 2018, 10:28:35 PM »
From what I've read many people are having to send in laptops to HP/Dell etc for that.
Not seen any issues with HP gear in the enterprise yet... ;)

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Re: One for the business IT boffins
« Reply #23 on: July 05, 2018, 12:13:20 PM »
Interesting move.

Quote
A looming deadline – now less than three weeks away – means that Google Chrome users who visit unencrypted websites will be confronted with warnings.

The changes will come for surfers once Chrome 68 stable updates go live on 23 July. After then, any web page not running HTTPS with a valid TLS certificate will show a "Not Secure" warning in the Chrome address bar. The warning will apply both to internet-facing websites and corporate/private intranet sites accessed through Chrome, which has about a 60 per cent share of the browser market.

SSL certificate firm DigiCert released research on Tuesday that found 43 per cent of the Alexa top million sites used HTTPS by default, while a W3Techs June survey reported that HTTPS is the default protocol for 35.6 per cent of the top 10 million websites. Many smaller and less-visited sites may still rely on HTTP.

Security researcher Scott Helme makes use of web crawlers to collect daily data on the top million sites. He's an advocate of HTTPS-everywhere and has spoken at several conferences on the topic.

"The July update to Google Chrome is a significant milestone in the progress to ensuring the web is safer for all to use," Helme told El Reg. "We've been rapidly advancing towards an encrypted web for years but staggering progress has been made in the last two years. I've been tracking an accelerated rate of adoption for HTTPS across the web and other independent research also confirms that this is indeed the case."

Helme said he welcomed the changes to be brought by mainstream Chrome releases at the end of the month because the security status of a site will be far more visible. Instead of being obliged to check for a padlock to check a site is secure, surfers will be confronted with a warning if it isn't.

"The move to mark HTTP as 'Not Secure' is also being followed by plans to simplify the HTTPS indicators too, the two approaches go hand in hand," Helme said. "As HTTPS becomes more and more the default, it makes no sense to keep the 'Secure' indicator present, the browser should only tell us when something notable happens. Going forwards the notable thing is set to become that the connection was [insecure], and not that it was secure, proving that encrypted communications have become the expectation and not the exception."



https://www.theregister.co.uk/2018/07/03/google_chrome_http/

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Offline Bunyip

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Re: One for the business IT boffins
« Reply #24 on: July 05, 2018, 12:56:41 PM »
There goes the helpdesk stats!!! How many calls are going to be logged for that?
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