G'day All
I sent an email to National Parks back in 2012 when this silly system came out. Here is the reply.
Thank you for your electronic mail enquiry of 5 April 2012 in regard to new camping arrangements for protected areas throughout Cape York Peninsula.
Thanks for your time today, 24 April 2012 to discuss some of the initiatives QPWS is implementing to support visitors and rangers as the new booking system takes effect.
In recent times, the demand for camping in Cape York Peninsula’s parks and reserves has exceeded availability and all visitors will now need to book a camp site and purchase an e-permit before arriving at camping areas.
A range of options are available to obtain an e-permit including booking online, visiting a QPWS business centre or authorised booking agent, or by phoning 13 QGOV (13 74 68). Booking agents are located throughout Queensland.
Campers may find making a booking difficult once they have left home, or after arriving on the peninsula. Recognising this, Queensland Parks and Wildlife Service (QPWS) will be providing additional assistance to campers by providing touch screens to make bookings (subject to availability) at ranger bases and QPWS offices including Rinyirru (Lakefield) National Park (CYPAL), Kutini-Payamu (Iron Range) National Park (CYPAL), Heathlands Resources Reserve, Coen, Cooktown and Weipa.
QPWS is also installing road-side signs at key locations to remind visitors to book and purchase an e-permit. Signs will also be installed at locations where mobile phone services may be available (subject to phone carrier and signal strength).
QPWS is also seeking expressions of interest from service providers and other commercial operations in the region. The booking agents will be able to provide assistance to visitors to make and amend bookings while travelling throughout the region.
QPWS manages claims for refunds of fees paid by private individuals or groups for camping permits by applying the Operational Policy for Camping and vehicle access permit fee and pre-paid booking refunds (available when booking on-line).
QPWS recognises the often unique Cape York Peninsula travelling conditions and exercises flexibility where possible. Under particular circumstances, QPWS will allow changes to the dates or location of camping permits (if available) and the client can alter many bookings online. QPWS is developing a compliance strategy and allocating resources to provide additional assistance to visitors and compliance to camping regulations.
If the preferred amended location is unavailable QPWS will hold the balance of the permit fee for 12 months from the date the original booking was made as a credit that the client can use towards other camping bookings.
If access is prevented by weather extremes or emergency situations or facilities closed by QPWS alternative camping within the next 12 months at no additional cost or a refund payment in full will be offered.
Where significant personal circumstances including serious illness or severe injury occurs before or during the permit period and written details such as a certificate or a notice are received QPWS will consider the circumstances and may refund the payment balance or in full.
In addition to the signage, touch screens, policy provisions and booking agents across the region, QPWS rangers will be implementing a specific compliance program in relation to use of the camping permit bookings.
I trust this information is of assistance in regard to your concerns.
Maybe things have changed since then, not sure.
Cheers
JGM