Dealer delivery

[Goose]

Hi Guys

First time poster long time camper.

I am looking at a soft floor camper that has been quoted at about $17k inc gst. Well known brand. We are doing the final numbers and they have included a $330 dealer delivery fee. They always said there would be one.

Wondering if charging dealer delivery is common in the CT industry? If so, does $330 sound typical? Best way to wriggle out of it?

Goose

[weso]

Depends where to and from if you know what I mean
Why don you do some ringing around to other camper places in the location and test the the price they give you

[McGirr]

Welcome Goose

Mate say to them if they want your business take the $330 off. If you are picking the camper up from the manufacturer there should be no del fee but if you are buying from a dealer they might be charging you what they are charged for del.

Mark

[CampAround]

Hi goose welcomes to the forum.

From my experience it is common for the dealer to pass on the delivery fee if the unit is travelling from their factory to your door or pick up point. How much depends on the distance.

If you are picking up from their factory then I would question it but new car dealers charge a dealer delivery.

[Bird]

Are you buying from the manufacturer or a dealer who has overheads, chase up the trailer, the transport of it, give it the once over and fix several things in his time, , and deal with the warranty issues that will pop up afterwards?

Having said that $300 is robbery. Offer him $20

[Pebble]

Edit: I misunderstood the original post.

[Bird]

Hah try closer to $2k to get one from Melb to Perth! In all fairness we'd be no better off cost wise if we were to drive over an pick it up.
The whole dealer delivery charge doesn't seem fair, but dealer delivery implies you're paying the dealer a fee just to hand it over to you! The term "freight" sounds more reasonable (to me anyway).

If worried perhaps check out the freight costs yourself if you know where it's coming from, if it's not that far away is it possible to pick it up yourself?

He isn't talking freight, I believe he is straight talking same as a car, pre-delivery inspection

[nbd73]

That being the case it hardly seems like its optional - who would buy something like a CT or car without? And that being the case why is this fee ever quoted? The seller makes a profit on the sale price, it should just be included in that. It's like car sales of $x +ORC > what's the point of advertising that price if you can't pay that figure and that's it. How far should it go? "Oh sir, the CT is only this much, but then we have to add the price of the wheels & tyres....." etc etc.

[Malcolm Tugless]

The dealer delivery fee may in fact be the on road cost ... registration etc ... quite a common occurrence when one purchases a vehicle of sorts.

[Marschy]

Have you've ever seen the state of a car coming off a boat with plastic wrapped all over it, then wondered were it all goes when you receive your new vehicle, well someone cleans it, that is part of the delivery fee. Someone organises registering the vehicle on your behalf. Someone fills the tank (the cost of the fuel may or may not be passed on), someone puts the number plates on for you.

And after all those people are paid, someone pockets the remainder, and that is the dealer. But not much left by this time.

[D4D]

Have you've ever seen the state of a car coming off a boat with plastic wrapped all over it, then wondered were it all goes when you receive your new vehicle, well someone cleans it, that is part of the delivery fee. Someone organises registering the vehicle on your behalf. Someone fills the tank (the cost of the fuel may or may not be passed on), someone puts the number plates on for you.

And after all those people are paid, someone pockets the remainder, and that is the dealer. But not much left by this time.

That is the cost of doing business and should be included in the price of the car rather than a separate gouge.

Re the OP, sounds like a another way to make some margin, if you're taking delivery from the factory I would only pay rego.

[Marschy]

I'm sure you would love to have someone clean your car for you, put your number plates on, fix any minor scratches,  and not pay the person doing the job, but I don't think dealerships work like that.

[D4D]

I think you missed my point. If I buy a loaf of bread from a bakery I don't pay an extra cost for them to make it, I pay a total price. I am not saying the dealer shouldn't pay the person who does the job, I am saying it should be included in the total cost as a cost of doing business.

[BigJules]

I am new to being a representative of a brand, but here is my take on this.

Different locations will have different costs. For example, here in Sydney our freight depot is on the other side of the city, along a toll way that costs ~$15 each way. Simply to collect a camper is the best part of two hours labour, $30 of tolls and $20 in fuel. Then a wash, inspection and handover.

The reality is that there is not a great margin in camper trailers, and many brands can't afford to share those margins with agents or distributors. Campers aren't cars, with a national network and stock funding. Most are bespoke items, made by hand, often by a family owned company that has everything riding on the reputation of their brand.

I don't think that fee is excessive.

[Bird]

Mate of mine has a cushy gig delivering trailers for one of the more expensive brands of hard campers. He gets 1 a month.

He gets $1000 per trailer he delivers to the customer.. Gets delivered to his business, he hooks it up, and goes to clients house. Then spends couple of hours with the person showing them over it and how it works..
That price is factored into the initial price.


I think the issue is that this " extra cost" op is asking about, nobody would know differently if it wasn't listed separately. If it was in the main price, then nobody would be the wiser.

[D4D]

If it was in the main price, then nobody would be the wiser.

It probably is which is why they take it out so easily...

[muzza01]

Hi Goose, is it an MDC? May I ask.

[Goose]

Thanks for all the replies. So its a fee for the dealer/franchisee to cover his costs with delivery from manufacturing, presentation, handover, instructions blah-de-blah. It seems a lot but i intend to make sure he works for it.

Blue slip and weight bridge fee are on top. They are called on road costs. Approx $100.

Then the actual 12 month rego and plate are my cost. Approx $220.

Personally OK with fees being separate. One way or another the customer pays them all in the end anyway i suppose.

Its a johnno's.

[Kydar]

There was a fee for dealer delivery with our camper, $500  by memory. I chose to put the delivery $$$ towards some fuel and drove up to Brisbane and picked it up. Good excuse for a road trip !!!!!! Good luck.