Just wondering if anybody's dealt with "Kogan" to buy cameras or lenses. Any problems etc
No problems.
I bought a Canon EF 24-105mm L a few years ago.
New lens with a Kogan warrantee for a second-hand price.
Buyer beware, Kogan have great prices but terrible warranty, however I don't believe cannon insists on warranty claims coming through the seller, only proof of purchase
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They are fine. It's all grey import stuff, but genuine and good quality. They don't have a great reputation when it comes to warranty, but a lot of online businesses struggle in that way
Aaron
Quick check on Teds Cameras finds Canon gear at the exact same price.
Quote from: Aaron SchubertThey don't have a great reputation when it comes to warranty, but a lot of online businesses struggle in that way
yea thats the killer with online sadly.. you can save coin, but somethings its worth payin an extra $10-20 for peace of mind.
Yeah, I've been looking for Olympus M.Zuiko 17mm f1.8 prime lens and the prices go from $434.00 to $590.00 ::) ::)
Kogan's warrantee will be better than a second hand lens's warrantee.
Bought my Nikon and all 4 lenses off them 4 years ago and still no problems...
Bill
Quote from: lloydus67 on April 18, 2018, 01:26:16 AM
Buyer beware, Kogan have great prices but terrible warranty, however I don't believe cannon insists on warranty claims coming through the seller, only proof of purchase
Quote from: Aaron Schubert on April 18, 2018, 07:45:07 AM
They are fine. It's all grey import stuff, but genuine and good quality. They don't have a great reputation when it comes to warranty, but a lot of online businesses struggle in that way
Aaron
...I see a potential issue here. 🤔 I did some reading into Canon's warranty when I was looking at helping some international students buy cameras. Certainly is a grey area with grey imports, so to speak.
From the ACCC:
QuoteIf the product comes with a manufacturer's warranty - that warranty may not apply in Australia, or depending on the terms and conditions may not apply to products sold as parallel imports.
From the Canon Australia website:
QuoteCanon-branded products purchased from other sources (including 'grey', 'parallel' or 'direct' imports) are not covered by this warranty. These products may come with a different warranty offered by the retailer or relevant sales company based in another country.
Buyer beware indeed...
As for Kogan, we had some issues buying a Kogan branded TV off them years ago. Things may have improved since then (and with name-brand products its a different kettle of fish), as this was roughly 4-5 years ago now. Happy to discuss our experience via PM but not a public forum for obvious reasons.