Author Topic: Capped price servicing eligibility  (Read 1513 times)

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Offline rockrat

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Capped price servicing eligibility
« on: October 23, 2018, 01:03:58 PM »
Perhaps someone from Mitsubishi could explain how eligibility for capped price servicing works as I got a couple of different stories today!
Just rang Toowong Mitsubish to get a price on a 12month service for the Triton (1st registered November 2017) but was told it doesn’t qualify, that it is something that needs to be part of the original sales contract, wasn’t applicable to used vehicles and because the Ute wasn’t bought from them in the first place they quoted  $150 over the capped price.
So I rang the dealer who did originally sell it and who I bought it off (a bit further from home and work) and they said no worries, pretty sure it qualifies for capped price servicing but in any case, we serviced it before you bought it and so doesn’t need servicing before April 2019 or 30,000km.
Suffice to say I won’t be going to Toowong Mitsubishi next April.

Offline DrewXT

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Re: Capped price servicing eligibility
« Reply #1 on: October 24, 2018, 06:45:52 AM »
Surely there's an oil change before 30,000??

Their website says this https://www.mitsubishi-motors.com.au/customer-assistance/capped-priced-servicing

Quote
New vehicles sold from 1 January 2017 are eligible under the program. Government and rental vehicle customers are not eligible and additional exclusions may apply. Mitsubishi Motors Australia Limited (MMAL) may add or remove vehicles from the program, or vary terms of the program, from time to time without notice. Ask your dealer for full details.



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« Last Edit: October 24, 2018, 06:48:34 AM by DrewXT »
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Offline rockrat

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Re: Capped price servicing eligibility
« Reply #2 on: October 24, 2018, 07:18:15 PM »
It had the full 15k service done at 6 months.