Who is your NBN Provider?

[WilSurf]

I have checked SpinTel as suggested on here and I am surprised that for a faster internet and more data they are the same price as what I have now with Telstra.
Telstra: 100 Gb including telephone line, still have to pay for each call: $73
SpinTel: 500 Gb excluding telephone, 100/40: $74.95

[Bird]

I have checked SpinTel as suggested on here and I am surprised that for a faster internet and more data they are the same price as what I have now with Telstra.
Telstra: 100 Gb including telephone line, still have to pay for each call: $73
SpinTel: 500 Gb excluding telephone, 100/40: $74.95

its rarely surprising to find others better value than Telstra.. but Telstra are sometimes more reliable.. all have Shitty overseas support now

[DrewXT]

One of the key differences between the various NBN RSP's is the uplink they have from NBN co.

e.g. Aussie have a 52gbps link, whereas Telstra has a shedload more.  That being said, Telstra also have a hell of a lot more customers

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[Bookleaf]

Haven't got one yet but the Glenelg area is due to go live with the overhead Telstra HFC cable in a fortnight which is 12 months ahead of our long term schedule so using the existing infrastructure has it's plusses.

Ever thought of going wireless??
If you can see Marion shopping center tower you could go with Uniti.  They may have towers near you as well.
Nuskope also provide wireless. 
These are the only 2 realistic players in Adelaide.
And they do not use NBN for backhaul.  They source their own and keep close watch on their capacity and upgrade very regularly.

I am going to go with Uniti later this year as NBN is still at least 12 months away. My copper speeds are around 2Mb and varies with the seasons.  Copper problems are in  the last 800 mtres, so no hope of good speeds once NBN does come.

For me, both Wireless providers can provide a faster and cheaper service than I am currently paying via my copper ISP and can do it now.  And I suspect are cheaper than most NBN RSPs.

[Fizzie]

all have Shitty overseas support now

As far as I'm aware, Aussie Broadband is entirely based in Oz - customer service, support, the whole box & dice

[paceman]

As far as I'm aware, Aussie Broadband is entirely based in Oz - customer service, support, the whole box & dice

sure do...

https://www.aussiebroadband.com.au/about/


they are my choice if i decide to move...

[Fizzie]

they are my choice if when i decide to move...

at the end of the contract that I didn't know Telstra had extended on me

[InnerCityBoy]

It’s like the broadband race in the mid-2000’s all over again ... all these little ISPs shoot up out of nowhere, luring customers with promises of service and performance to better the telco giants. One by one they grow to a point of scale where they have to sell / merge to survive, making the owners squillionaires in the process and the customers stuffed as their customer service gets offshored and reliability slowly deteriorates. Think Westnet, Internode, iiNet.

My point is ... wish I was smart enough to do it myself


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[WilSurf]

For those who have NBN already, how does it work?
Will everything be installed by the NBN Co and your provider will give you a new router?

[paceman]

For those who have NBN already, how does it work?
Will everything be installed by the NBN Co and your provider will give you a new router?

it depends on which NBN you get...

quick summary:

fibre to the premise (FTTP) is where your copper is completely replaced by fibre, all the way to your house.  an NBN technician will install a box in your house, which you then can plug a router (no modem required (as the box on the wall does that part), but a standalone router is still required.  not many new FTTP connections being made now.  if you don't have a FTTP connection by now, you probably aren't getting one.

fibre to the node (FTTN) is the now common NBN connection, where fibre gets run to a node near your house (up to about 1km away), and then the existing copper takes over.  no box installed in your house.  you need a FTTN-compatible (VDSL2) modem or modem/router combo to connect to the internet.

fixed wireless is for more rural areas and, like FTTP, requires a box to be installed in your house.


once your connection type (FTTP, FTTN or fixed wireless) has been sorted, your ISP can then provide a suitable modem, router or combo (depending on your connection type) for your connection.  based on my experience, it's best to just go with whatever modem (if you are FTTN or fixed wireless) the ISP provides.  just easier that way and they can provide support if necessary.

when it comes to phones, with FTTN, you can plug an existing phone handset into the modem provided by your ISP (normally).  with FTTP, you need to setup a VOIP system with new handsets.

as a practical example, i am on a FTTN connection with iiNet.  they have provided me with a modem/router and i also run a VOIP setup for my home phones (my choice as i prefer the VOIP flexibility).


the NBN website has some fairly good information about getting connected:

https://www.nbnco.com.au/connect-home.html

they also have an FAQ, which is not bad:

https://www.nbnco.com.au/support/

[jwb]

Thanks paceman
Very informative info
Cheers


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[WilSurf]

Thanks.
According to the NBN website I will have HFC: Hybrid Fibre Coaxial.
What is the difference?

[paceman]

Thanks.
According to the NBN website I will have HFC: Hybrid Fibre Coaxial.
What is the difference?

that's piggy-backing off paytv companies cables...  only more common in bigger cities (mostly capital)

concepts are still largely the same, though...

info here:

https://www.nbnco.com.au/blog/the-nbn-project/hfc-everything-you-need-to-know.html

[DrewXT]

Thanks.
According to the NBN website I will have HFC: Hybrid Fibre Coaxial.
What is the difference?

HFC is FTTN, with the domestic demarcation point running on the cable service.

Same as the VDSL, but different media for the data transmission.  In theory it can transmit and receive data at a higher rate.  The infrastructure was put in by Telstra and Optus, with the Telstra cable being largely the preferred cable over Optus, as it's been better maintained

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[Fizzie]

HFC is similar'ish to the FTTP set-up that Paceman described, in that NBN will install a new "modem" (that has to stay in the house when/if you sell/move). That's then connected to a router that your ISP will provide. PC is plugged into the router or they will also run on WiFi. House phone is also plugged into the router.

I think the standard HFC plan is 25/5 - 25 Mbps download speed & 5 up. Mine was installed Tuesday this week , & since then it's been sitting on low-20's down & high 4's up, so pretty happy there.

NBN aren't using the Optus pay-TV network though, as it's been found to be in an utterly woeful state, apparently due to not being maintained

[DrewXT]

HFC is similar'ish to the FTTP set-up that Paceman described, in that NBN will install a new "modem" (that has to stay in the house when/if you sell/move). That's then connected to a router that your ISP will provide. PC is plugged into the router or they will also run on WiFi. House phone is also plugged into the router.

The rollout consistency is awesome then... My parents have a new hfc connected modem that goes with them, but no "NBN box" like you'd have in an FTTP installation. I was there when the house was migrated to NBN.

 What a debacle it is... I pity any poor bastard who has to try remotely diagnose and troubleshoot any of this rollout

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[prodigyrf]

NBN aren't using the Optus pay-TV network though, as it's been found to be in an utterly woeful state, apparently due to not being maintained

Telstra and to a lesser extent Optus competitively rolled out HFC cable to around 2.5mill premises in the most lucrative/populous SE corner of the country and couldn't get an earn on their investment, so what chance the NBN back of the beer coaster plan? That's why NBNCo are dodging the hard installs and racing ahead with the regular ones in order to minimise the red ink. Just keep your fingers crossed you're with the vast majority of regular installs.

[Craig Tomkinson]

Hi All, We only have wireless NBN available, We are with Optus $80 unlimited a month with phone, With three 16 to 18 year old sons and 9 year old daughter on it and a our main computer like nearly 12 to 16 hours a day, the speed is just a bit better than old prepaid set up we had,  but we are around $125 better off each month, So we love it, Craig

[WilSurf]

An old topic, but now are "ready" for NBN.
WA is way behind as usual. :-)

Anyway, is there any one using Tangerine?

[rossm]

An old topic, but now are "ready" for NBN.
WA is way behind as usual. :-)

Anyway, is there any one using Tangerine?

I live in Perth, been with iinet for 15 years. Been very  few issues and when there has been  their customer  service has been pretty good.

Advice I give is move on it early, don't wait till last few weeks to sort out a provider.

But having said that, good luck. 

[lloydus67]

Not in WA
However I am with TPG, I have hfc nbn and at peak times get 94mb/s dl and 30mb/s up
I can hit 98-99 off peak. I’m pretty happy as I was getting 1.5-2mb/s with my Adsl2
I’m paying $80 per month I believe



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[Fizzie]

Aussie Broadband via HFC.

We're only on 25/5 (which is enough for us as we don't stream movies ), but of that we usually see ~23/high 4's

[WilSurf]

We have HFC as well.
At the moment we are with Telstra but can't say it is fast.
We pay $73 a month and I will like to stay below that figure.
First I thought Superloop, but there are some very horrible reviews.
As we just moved the Amazon Prime, NBN 50 is what we need with at least 200Gb.

[Bird]

First I thought Superloop, but there are some very horrible reviews.

we use them at work... run.. run far far away... support is fairly average too

[WilSurf]

That was my impression after reading the reviews as well.