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General => General Discussion => Topic started by: noel_w on August 07, 2017, 11:35:28 AM

Title: NBN. What is your experience so far.
Post by: noel_w on August 07, 2017, 11:35:28 AM
So I moved houses recently and my only option for internet was 4G mobile ($$$$) or apply for NBN fixed wireless. ADSL was not an option as it was too far from the exchange and also there were no ports available anyway.
So I applied for fixed wireless NBN. I can see the tower from my back yard so have line of site to it. Come installation day the tech (NBN contractor) turned up to put the dish on the roof and did an outstanding job on the install. The Termination Unit was showing full strength from the tower so all should be good.
That night I rang my provider to get it set up and 15 minutes later I was up and working. I opted for a 25mb service and after doing a speedcheck was getting between 20 and 24mb down and 3 to 5mb up. So far these speeds have been consistent.
I am aware that fixed wireless may be a different experience than FTTN or FTTP.
So... How has your experience been? Am I one of the lucky ones so far?
Title: Re: NBN. What is your experience so far.
Post by: JusyApples on August 07, 2017, 11:46:20 AM
My first experience with NBNco was trying to get a service pit moved as our local council wouldn't allow us to have a driveway with any service pits in it. They wouldn't allow us to organise it ourselves so after months of back at forth we finally stumped up the $3k to move it a metre. After another month of not hearing back having paid the money we finally convinced them not to delay us any longer. They are hopeless to deal with.

In terms of speed of internet I honestly have not noticed any speed difference between nbn and adsl.
Title: Re: NBN. What is your experience so far.
Post by: cowwee on August 07, 2017, 11:56:36 AM
We were lucky to be living in Armidale, NSW, and had FTTP 100Mbps line. Was Great!!!
Now we've just moved to Tassie, and our ADSL is terrible. FTTN expected this month and I've ordered 100Mbps....we will see what that's like....I'm not holding my breath!
The sooner someone comes into power and fixes it to FTTP the better!!

Sent from my SM-G955F using Tapatalk

Title: Re: NBN. What is your experience so far.
Post by: Bird on August 07, 2017, 12:04:42 PM
our NBN is slower than our Optus cable ever was at its worst
Title: Re: NBN. What is your experience so far.
Post by: paceman on August 07, 2017, 12:17:24 PM
my father has iinet fixed wireless and gets between 20 and 23Mbps most days, all day, regardless of time.

initial setup was lengthy, as the property sat just outside the wireless boundary, specified by NBN, but they (NBN) did a site survey and found we could still get a good signal.

installation and config was a breeze.  has been rock solid since.

i have iinet FTTN at my home and get between 66 and 68Mbps most days, all day, regardless of time.

changeover was a breeze.

if i was to change my service, i would probably go to aussie broadband, but at this point, i am happy with the service...

Title: Re: NBN. What is your experience so far.
Post by: D4D on August 07, 2017, 12:35:14 PM
our NBN is slower than our Optus cable ever was at its worst

That's interesting to know. Our area is HFC planned for Dec 2018, however we don't have any HFC in the estate only copper. I wonder if Optus will build the HFC and hand it over to NBN?
Title: Re: NBN. What is your experience so far.
Post by: corndog on August 07, 2017, 12:49:53 PM
Was the first in the street to hook up to FTTP at 100/40mbps. Ran with both ADSL2 and NBN for a month in case there was any problems. Was glad to get rid of the ADSL2. I did set it up for the guys doing the installation just to make it easier for them as it was quite a run to where I wanted it. Did hear they didn't like crawling through roofs and doubt they would have done it right anyway. Did take them 4 goes at the fiber terminations. Has run around 95mbps at best. I have noticed now that depending on time it has slowed to 65mbps. Maybe now the whole area is on it might be slowing it down. Still it's the best we have at present and I haven't had any real problems with it, except my battery is dying.
Title: Re: NBN. What is your experience so far.
Post by: Bird on August 07, 2017, 02:31:40 PM
Quote from: corndog
Maybe now the whole area is on it might be slowing it down.
have read some horror stories on congestion in certain areas too :(
3 steps forward... 2 steps back
Title: Re: NBN. What is your experience so far.
Post by: Darcy7 on August 07, 2017, 03:36:57 PM
We have Optus NBN and it is complete Shite...!  Getting it organised was nothing short of a nightmare, endless issues, billing never right, excuse after excuse, drove me and my wife to the point of maddness.

In the end I finally got a phone call from an Australian representative and she basically admitted that Optus had totally underestimated the demand for NBN and had not purchased sufficient bandwidth from NBN-Co and there was no resolution to the issues for the forseeable future.  In other words....back luck, we stuffed up but you can keep paying us full price for our mistake.

I have absolutely no respect for the telco's in this country.  They couldn't organise a root in a brothel.

To put this into perspective, we were in Egypt 11 years ago and we were able to access full 3G internet everywhere we went including in the middle of the Western Desert.   
Title: Re: NBN. What is your experience so far.
Post by: Mudguts on August 07, 2017, 07:52:24 PM
We had fixed wireless nbn installed near Allora, Qld and it worked great!just had satellite nbn installed near Roma, Qld and all good so far - except for the poxy allowances compared to other types and the fact that uploads count as well.

Sent from my SM-G950F using Tapatalk

Title: Re: NBN. What is your experience so far.
Post by: garryc on August 07, 2017, 08:03:45 PM
Don't get me started.
Had FTTN hooked up in April, all very seamless and easy.
Node directly across the road.
10th July for some bizarre reason my account was deleted despite having 15 months left on my Telstra contract.( and still getting monthly accounts)
No one can explain why and cannot get any answers on when we might be reconnected.
I have been keeping a log of time spent on the phone to Telstra currently at just over 20 hours as well as 4 visits to Telstra shops.
Still no idea if and when we might get a phone and internet back
Probably need to move this to daily rant thread
Title: Re: NBN. What is your experience so far.
Post by: Bird on August 07, 2017, 08:06:14 PM
Don't get me started.
Had FTTN hooked up in April, all very seamless and easy.
Node directly across the road.
10th July for some bizarre reason my account was deleted despite having 15 months left on my Telstra contract.( and still getting monthly accounts)
No one can explain why and cannot get any answers on when we might be reconnected.
I have been keeping a log of time spent on the phone to Telstra currently at just over 20 hours as well as 4 visits to Telstra shops.
Still no idea if and when we might get a phone and internet back
Probably need to move this to daily rant thread
https://www.tio.com.au/ (https://www.tio.com.au/)
Title: Re: NBN. What is your experience so far.
Post by: Paddler Ed on August 07, 2017, 08:33:47 PM
3.5 years on FTTP with Harbour ISP: Great, no drop outs that I can remember (that were their fault... turning the boxes off for 4 weeks did cause problems though), no billing mistakes, but had to watch as the plans changed - from when I signed up, to about 18months in, the plans changed; my initial one was deleted, and for the same money I was able to get a faster plan (25/5) for the same money. Took 3 weeks to kick in because I realised part way through the month, so I now check in the last week of the month for any changes. Peak/offpeak were usable times (11am - 11pm = peak, 11pm - 11am = off-peak)

6 months on Fixed Wireless, still with Harbour ISP: Good service from Harbour; reliable, but the speed does suffer between 4pm and 8pm weekdays as everyone comes home and jumps on. I have line of sight to the tower, so that's easy for connection and a nice strong signal to the NBN box. The download speed shows badly on Speedtest for some reason, but runs at a speed much faster than Speedtest reports. I reckon it's probably nearer 80% of what I should be getting, going by the upload value. Paying the same as I paid before.
Title: Re: NBN. What is your experience so far.
Post by: Bird on August 07, 2017, 11:12:35 PM
So my Optus modem died.. everything I've read on the net says it was going to die.

So bought a ASUS RT-AC88U...
Highly recommended on Whirlpool for great Wireless range and strength.

Brilliant GUI to setup with lots of options, haven't played with yet, just wanted to make things run for tonight then RTFM.

10 mins from unboxing, to Xboxing, laptop running, mobiles connected, and PC upstairs here on cable all running Ssssssssssssssmmmmmmmmmmmooooooooooooooooootttttttttttttttttthhhhhhhhhhhhhhhhhhhhh!!!!!!!  :D
Title: Re: NBN. What is your experience so far.
Post by: elkay on August 08, 2017, 07:19:22 AM
We have been trying to get connected for over 6 months, 5 visits from a variety of contractors and still no trench.... it needs to be at least 250m long just up our driveway to the house then about 300m long up the road to the connection point.  All too hard for them. So we changed from Telstra to iinet. Have had one appointment no show so far with them.
Most recent booking is for 16th so we wait and see what happens then.  Telstra disconnecting us from phone on 8/9... not like we live miles away from anywhere, just in green wedge in Langwarrin.

Title: Re: NBN. What is your experience so far.
Post by: richo9923 on August 08, 2017, 07:39:20 AM
Apart from the installers not having the correct tools to do the job and using mine, so far so good, I'm with Optus as was with them for 7 years on their cable internet before switching over to NBN, switching has saved me about $80 a month off the bill (no more foxtel as now have fetch TV)and the speed test tells me I've now got a faster connection, but the cable was fast enough to do what I was doing so don't notice the difference to be honest, few teething problems with billing and not sending the fetch tv box out or setting it up with the channel package, however used the online chat facility and ever issue was fixed in one chat, so yeah over all I'm happy with it, just wish it was the same price as what my family pay for theirs over in Europe, but that goes for the mobile phone as well.
Title: Re: NBN. What is your experience so far.
Post by: MarkVS on August 08, 2017, 07:57:15 AM
I heard a lot of horror stories....several months ago, my provider advised me they were converting me to NBN...same price etc etc....
End July date was advised, new modem sent and arrived 3 weeks prior. Come end July, recvd SMS advising conversion occurring. Recvd call from provider who talked me through switching the modem across, all done in 5 mins. Internet access and phone service came up immediately.
Tested with a file transfer (that I had done same file day prior) and found that transfer speed was over 4 times faster.

Same price, totally painless migration, faster speeds, working straight away and had no issues over the past 2 weeks.  I can't complain.

Mark
Title: Re: NBN. What is your experience so far.
Post by: noel_w on August 08, 2017, 09:01:27 AM
So my Optus modem died.. everything I've read on the net says it was going to die.

So bought a ASUS RT-AC88U...
Highly recommended on Whirlpool for great Wireless range and strength.

Brilliant GUI to setup with lots of options, haven't played with yet, just wanted to make things run for tonight then RTFM.

10 mins from unboxing, to Xboxing, laptop running, mobiles connected, and PC upstairs here on cable all running Ssssssssssssssmmmmmmmmmmmooooooooooooooooootttttttttttttttttthhhhhhhhhhhhhhhhhhhhh!!!!!!!  :D
I have a Asus DSL-AC68U and love it to bits. Have had it for a couple of years now and bought it when I had a naked dsl service. Came time to convert to fixed wireless just converted a lan port to a wan port, plugged in and changed internet settings and voila. Just worked.
Much goodness to be had.

New provider told me at least 10 times it wouldn't work on a fixed wireless service and I argued black and blue it would. They sent me one (actually they sent two) of their pre-configured modems which are both still unopened in their delivery envelopes..
Title: Re: NBN. What is your experience so far.
Post by: paceman on August 08, 2017, 09:08:58 AM
I have a Asus DSL-AC68U and love it to bits. Have had it for a couple of years now and bought it when I had a naked dsl service. Came time to convert to fixed wireless just converted a lan port to a wan port, plugged in and changed internet settings and voila. Just worked.
Much goodness to be had.

New provider told me at least 10 times it wouldn't work on a fixed wireless service and I argued black and blue it would. They sent me one (actually they sent two) of their pre-configured modems which are both still unopened in their delivery envelopes..

sounds like your provider was getting confused with the RT version of that device (just a router, no modem), rather than the DSL version (which includes a modem)...
Title: Re: NBN. What is your experience so far.
Post by: xcvator on August 08, 2017, 09:23:44 AM
So my Optus modem died.. everything I've read on the net says it was going to die.

So bought a ASUS RT-AC88U...
Highly recommended on Whirlpool for great Wireless range and strength.

Brilliant GUI to setup with lots of options, haven't played with yet, just wanted to make things run for tonight then RTFM.

10 mins from unboxing, to Xboxing, laptop running, mobiles connected, and PC upstairs here on cable all running Ssssssssssssssmmmmmmmmmmmooooooooooooooooootttttttttttttttttthhhhhhhhhhhhhhhhhhhhh!!!!!!!  :D
So you're in the year 2017 now, was the old 1 pedal powered   ;D ;D
Title: Re: NBN. What is your experience so far.
Post by: Bird on August 08, 2017, 09:31:42 AM
So you're in the year 2017 now, was the old 1 pedal powered   ;D ;D
not really, speeds are still deplorable..
Title: Re: NBN. What is your experience so far.
Post by: edz on August 08, 2017, 11:40:26 AM
Our forced to have NBN  is no better than the ADSL we had here on the NSW / QLD  border actualy it seems a bit slower .
Title: Re: NBN. What is your experience so far.
Post by: Darcy7 on August 08, 2017, 05:05:21 PM
There you go...!!!

http://www.news.com.au/technology/online/nbn/in-the-nbn-blame-game-the-government-must-bear-the-burden/news-story/d030a236c43d65a11f216309c4ca0688 (http://www.news.com.au/technology/online/nbn/in-the-nbn-blame-game-the-government-must-bear-the-burden/news-story/d030a236c43d65a11f216309c4ca0688)

Title: Re: NBN. What is your experience so far.
Post by: Bird on August 08, 2017, 05:36:55 PM
There you go...!!!

http://www.news.com.au/technology/online/nbn/in-the-nbn-blame-game-the-government-must-bear-the-burden/news-story/d030a236c43d65a11f216309c4ca0688 (http://www.news.com.au/technology/online/nbn/in-the-nbn-blame-game-the-government-must-bear-the-burden/news-story/d030a236c43d65a11f216309c4ca0688)
waste of electrons really... gov co will never admit fault in anything ever.
Title: Re: NBN. What is your experience so far.
Post by: Bill on August 08, 2017, 05:48:24 PM
A bit faster than our ADSL was and about $30 a month cheaper.
Has worked flawlessly since day 1.
No complaints...
Bill
Title: Re: NBN. What is your experience so far.
Post by: Kangaron on August 08, 2017, 08:10:34 PM
Optus NBN. 98 down, 38 up, doesn't matter how many are connected, speed never drops.
There are speed packs that cost differing amounts.
Happy as a pig in sh!t.
I must be in a good location, as I had cable before and always produced speeds way above the average.
Title: Re: NBN. What is your experience so far.
Post by: GeoffA on August 08, 2017, 08:14:34 PM
Similar experience to ron.

I have no complaints. I gave it a "GOOD".
If it was markedly better than the Bigpond cable we had it would have scored "GREAT".

 :cheers:
Title: Re: NBN. What is your experience so far.
Post by: brickiematt on August 08, 2017, 08:38:46 PM
ShitE
Same as Bird and Darcy7, we're with Optus, and the whole bloody thing has been a debacle.
3 months after install and we are finally connected, slower than our ADSL cable that we were on,  and i wouldn't even bother to use the supplied modem as a paperweight.
Absolute joke.
Title: Re: NBN. What is your experience so far.
Post by: JCAT on August 08, 2017, 09:43:44 PM
Great up here in Drouin. We are on wireless NBN. Mid 20's down - on ADSL we were in 1.3 or so. Uploads are about 4 which is up from .4 or so


Sent from my iPhone using Tapatalk
Title: Re: NBN. What is your experience so far.
Post by: noel_w on August 09, 2017, 08:23:41 AM
sounds like your provider was getting confused with the RT version of that device (just a router, no modem), rather than the DSL version (which includes a modem)...
They couldn't get it through their thick skulls that an ethernet port could be reconfigured as a wan port on my DSL router. Basically they were treating me like an idiot saying it could. I didn't tell them I have IT quals and work in IT. I just said "OK you are the experts".
Title: Re: NBN. What is your experience so far.
Post by: paceman on August 09, 2017, 09:00:18 AM
They couldn't get it through their thick skulls that an ethernet port could be reconfigured as a wan port on my DSL router. Basically they were treating me like an idiot saying it could. I didn't tell them I have IT quals and work in IT. I just said "OK you are the experts".

 ;D

god forbid that someone else in the world has some knowledge of IT... :)
Title: Re: NBN. What is your experience so far.
Post by: GBC on August 09, 2017, 09:02:40 AM
Optus 'technician' is booked for Friday morning for the install. Optus owns the lines in our estate and gave everybody 3 months to cut over - nice.
Title: Re: NBN. What is your experience so far.
Post by: BigDog816 on August 09, 2017, 01:29:09 PM
ShitE
Same as Bird and Darcy7, we're with Optus, and the whole bloody thing has been a debacle.
3 months after install and we are finally connected, slower than our ADSL cable that we were on,  and i wouldn't even bother to use the supplied modem as a paperweight.
Absolute joke.

We currently have Optus Cable and got our letter from Optus this week saying we have to move by Nov 1st.  Also got a letter from NBN saying the date was in Late Jan 18.  Either way we need to change.  I'm very happy with my Optus Cable, don't have any speed issues or drop outs and we're only paying $50/month for unlimited, 30down/5up. 

While i'm sure we don't get the maximum speeds of 30/5 at the moment I've got an issue having to pay more to go onto the NBN for a 25/5 connection.  While the speed might be ok, given all the discussion about congestion I reckon take everyone in the area and put them on the same network with a lower maximum speed and it's going to be slower.

Optus are terrible to deal with so the only positive might be going to someone else.
Title: Re: NBN. What is your experience so far.
Post by: Paddler Ed on August 09, 2017, 03:22:23 PM
Optus are terrible to deal with so the only positive might be going to someone else.

That's the bit that everyone forgets - with the move to NBN, there is no longer a near monopoly in an area for the faster speeds via Optus or Telstra; instead it is open to a number of providers.
Title: Re: NBN. What is your experience so far.
Post by: Cruiser 105Tvan on August 09, 2017, 07:44:43 PM
That's the bit that everyone forgets - with the move to NBN, there is no longer a near monopoly in an area for the faster speeds via Optus or Telstra; instead it is open to a number of providers.
Exactly right, and then who is accountable if the whole system is slow, unreliable, and excessively priced.
You will get the old bulls8&t about "Not me, go see him."  Just like now with Telstra and the NBN Co.
It's not supplied as advertised and it's performance is unfit for purpose, slowest in the world.
Title: Re: NBN. What is your experience so far.
Post by: Rumpig on August 09, 2017, 09:12:42 PM
Haven't had any issues at all with NBN.....because apparently it's still about 12 months away from being at our place
Title: Re: NBN. What is your experience so far.
Post by: Brij on August 09, 2017, 10:14:40 PM
Have been with Aussiebroadband for probably more than 15 years. Changed to NBN service about 2 years ago. Extremely reliable 25/5 speeds, faster and cheaper than what ever we had before. Had the original router die a month or 2 ago, but that is the only issue we had.

Can not speak highly enough of Aussiebroadband. Local call centre with the most helpful staff I have ever come across. Owner is top bloke. A great contributer to the community and the feed back I get from staff is it is great company to work for.

As for the cost of the NBN - how could anyone ever think that we could have a world class hardwired network across one of the worlds most spreadout populations cheaper than a smaller, more populated country.
Title: Re: NBN. What is your experience so far.
Post by: prodigyrf on August 10, 2017, 12:46:04 AM
As for the cost of the NBN - how could anyone ever think that we could have a world class hardwired network across one of the worlds most spreadout populations cheaper than a smaller, more populated country.

Yep we're number 233 at 3 per squ/km and really kicking ass over Western Sahara and Mongolia  ;D
https://en.wikipedia.org/wiki/List_of_countries_and_territories_by_population_density

Well NBNCo have passed the halfway mark and the average cost per premise of the fixed wiring is FTTN at $2200, FTTDP(kerb) at $2800 and FTTP at $4200 (that's greenfields and not brownfields too remember) and the satellite stuff is anyone's guess. Instigator Minister for Comms, Senator Conroy was thinking $1500 a premise for full fibre when the 14 finalist tenderers gave him the bad news and here we all are. As one wit put it succinctly we're now stuck with turning a really, really bad idea into a really bad idea, but we should also note it was Netflix that tipped a bucket on the best laid plans of mice and men but they're the good guys in the whole super highway/ productivity/yada yada saga apparently. Perish the thought it was all about facilitating a nation of couch potatoes for the grandkids to pay off  :-[

Yes I've heard many plaudits for Aussiebroadband but also it does come down to a lottery with peak congestion depending on your particular area. The BIL is rapt with 25/5 FTTN in Eden Hills in Adelaide after really slow copper due to the distance from the exchange. I'm on pretty good ADSL anyway although there's HFC on the poles in our street already so presumably that's what I'll get (late 2018 at this stage). Another really slow slowpoke in Marino (again max distance from her exchange) is about to go live with brand new HFC laid in her street so no doubt it will be a big improvement for her. Oh and one of my tenants is on while the landlord waits patiently.

Overall the rollout is really cracking along now and it is a work in progress so when it's largely complete there's no reason why NBNCo's attention can't then focus on addressing weak spots/congestion and further general upgrading over the long haul. Clearly they need to get the bucks rolling in and pay for the massive investment ASAP though.
Title: Re: NBN. What is your experience so far.
Post by: terravista on August 10, 2017, 08:26:56 AM
We have a place 42km South of Rockhampton that only has NBN via satellite.
Best speed recorded is 5.28. Worst was 0.78 in clear weather.
Limited data packages, high price, internet drops out in heavy clouds, rain or storms.
Better than nothing but bloody pathetic compared to many third world countries.
I'd welcomeTurnbull or some NBN cronies come here and tell me how good NBN is.
Cheers
Title: Re: NBN. What is your experience so far.
Post by: Merts on August 10, 2017, 08:59:25 AM
I went with TPG's 100Mbps unlimited package.
The whole process only took about a week. New modem turned up in the mail. Got an email to say the connection was ready. Plugged the modem into the existing wall socket, and within a few minutes it was all up and running.

Initially the speeds were all over the place. Generally around the 25Mbps download, but occasionally dropping to as slow as 12 or thereabouts.
Over time it's actually improved. It's now generally in the high 40s, and upload speed has always been consistently in the low 30s.

Considering our ADSL2 connection ran at around 6 or 7 down, it's a significant improvement.
Getting anywhere near the 100 I'm paying for would be nice though.
Title: Re: NBN. What is your experience so far.
Post by: brickiematt on August 10, 2017, 11:05:19 AM

As for the cost of the NBN - how could anyone ever think that we could have a world class hardwired network across one of the worlds most spreadout populations cheaper than a smaller, more populated country.

World class??????........
You are joking aren't you?
Title: Re: NBN. What is your experience so far.
Post by: WilSurf on August 10, 2017, 11:09:53 AM
^^ What he said.
11 Years ago before we moved to Australia we have cable internet.
We have cable internet now again from Telstra and it is sooooo slow and dropping out a lot.
Last week we received an email from Telstra that NBN is coming in our area.
Will see.
Title: Re: NBN. What is your experience so far.
Post by: Fizzie on August 10, 2017, 12:44:49 PM
I went with TPG's 100Mbps unlimited package.

Getting anywhere near the 100 I'm paying for would be nice though.

Have you spoken to them Merts ???

Have seen quite a few comments on Whirlpool re people not getting anywhere near their 100Mbps, & after chasing their ISP, found they were actually set on the wrong speed :'( >:(
Title: Re: NBN. What is your experience so far.
Post by: Merts on August 10, 2017, 01:07:53 PM
Have you spoken to them Merts ???

Have seen quite a few comments on Whirlpool re people not getting anywhere near their 100Mbps, & after chasing their ISP, found they were actually set on the wrong speed :'( >:(

I haven't bothered yet, but you are right, I should ask the question.
I reckon I've seen it over 50 on a couple of occasions which i wouldn't expect if they'd set it for 50 max, and I've just assumed its a limit of the network. The last bit to our house is ancient copper.
Title: Re: NBN. What is your experience so far.
Post by: Brij on August 10, 2017, 08:27:15 PM
World class??????........
You are joking aren't you?

My fluent sarcasm must be slipping 😄
Title: Re: NBN. What is your experience so far.
Post by: Merts on August 10, 2017, 10:01:19 PM
Just tested mine again. 63/32, so definitely not limited to 50.
Title: Re: NBN. What is your experience so far.
Post by: Foo on August 11, 2017, 04:21:14 AM
It's chit and through iiNet. Told them their bill will not be getting paid due to all the drop outs = up to ten times an hour.  >:( One month cost us 69cents. so I'll see what happens again but what f-wit thinks it's good too use 50yr old copper wiring in coastal areas???????? ???

Foo
Title: Re: NBN. What is your experience so far.
Post by: Fizzie on August 11, 2017, 07:11:10 AM
Just tested mine again. 63/32, so definitely not limited to 50.

Yeah, if you're getting 63/32, then that's probably the best you can expect, especially with old copper :'(

Would be nice if you were then able to only pay them "$63" / mth, rather than "$100" >:D

Maybe everybody on NBN (& those who haven't yet swapped over) should just start doing that - I only get 3/1 speed, so I'm only going to pay you $3/mth - reckon we'd all see some pretty quick, dramatic action on getting speeds sorted! :D >:D
Title: Re: NBN. What is your experience so far.
Post by: prodigyrf on August 11, 2017, 09:27:39 PM
Or perhaps if we were all prepared to stump up the difference between Conroy's back of the beer coaster sums and those NBN actual costs we could then demand a bit more for our dough?
Title: Re: NBN. What is your experience so far.
Post by: rossm on August 11, 2017, 09:39:24 PM
Yeah, if you're getting 63/32, then that's probably the best you can expect, especially with old copper :'(

Would be nice if you were then able to only pay them "$63" / mth, rather than "$100" >:D

Maybe everybody on NBN (& those who haven't yet swapped over) should just start doing that - I only get 3/1 speed, so I'm only going to pay you $3/mth - reckon we'd all see some pretty quick, dramatic action on getting speeds sorted! :D >:D

Quick dramatic action? If you don't pay the  bill they might act quickly to pull the plug. 😀
Title: Re: NBN. What is your experience so far.
Post by: Fizzie on August 12, 2017, 08:55:27 AM
If you don't pay the  bill they might act quickly to pull the plug. 😀

Undoubtedly :D

But if you bought a carton of 30 stubbies, opened it up & there was only 1 in there; or went to the servo to get 100l of juice & they charged you $130 for 100l but you only got 3l out of the bowser, what would you be saying ???

In what way is this different ???
Title: Re: NBN. What is your experience so far.
Post by: Merts on August 12, 2017, 09:03:50 AM
Undoubtedly :D

But if you bought a carton of 30 stubbies, opened it up & there was only 1 in there; or went to the servo to get 100l of juice & they charged you $130 for 100l but you only got 3l out of the bowser, what would you be saying ???

In what way is this different ???

You have a fair argument, but the difference is when you buy go juice for your car, you don't agree to conditions which say 100 litres is the maximum expected volume you will get, subject to a whole bunch of conditions which are out of the petrol station operators' control.
Title: Re: NBN. What is your experience so far.
Post by: rossm on August 12, 2017, 09:19:23 AM
Undoubtedly :D

But if you bought a carton of 30 stubbies, opened it up & there was only 1 in there; or went to the servo to get 100l of juice & they charged you $130 for 100l but you only got 3l out of the bowser, what would you be saying ???

In what way is this different ???

For one thing when you get ripped off at the servo or the  liquor shop you can deal with it face to face, not after waiting on the phone for an interminable time to speak to someone in a call centre somewhere in Asia.
Title: Re: NBN. What is your experience so far.
Post by: ATC on August 12, 2017, 08:04:40 PM
For one thing when you get ripped off at the servo or the  liquor shop you can deal with it face to face, not after waiting on the phone for an interminable time to speak to someone in a call centre somewhere in Asia.
When a servo sells a litre of fuel you know you are getting a litre.
If they dont, then fair trade sort them out....

None of the vague "speeds up to 100mbs" crap, and getting nothing like that

As an example this is on a 100/40 NBN plan, at leadt the upload is very good...
(https://uploads.tapatalk-cdn.com/20170812/40df90bdd54ee93007ccc76ee2f033eb.jpg)

Sent from my SM-T815Y using Tapatalk

Title: Re: NBN. What is your experience so far.
Post by: rossm on August 12, 2017, 08:51:56 PM
When a servo sells a litre of fuel you know you are getting a litre.
If they dont, then fair trade sort them out....

None of the vague "speeds up to 100mbs" crap, and getting nothing like that

As an example this is on a 100/40 NBN plan, at leadt the upload is very good...
(https://uploads.tapatalk-cdn.com/20170812/40df90bdd54ee93007ccc76ee2f033eb.jpg)

Sent from my SM-T815Y using Tapatalk



I guess it comes down to what the contract says. If the contract guarantees a certain speed there might be a case but I suspect given we are dealing with telcos and ISPs nothing will be cast iron.
Title: Re: NBN. What is your experience so far.
Post by: ATC on August 12, 2017, 08:58:14 PM
I guess it comes down to what the contract says. If the contract guarantees a certain speed there might be a case but I suspect given we are dealing with telcos and ISPs nothing will be cast iron.
When I called Telstea to add the high speed they did say it will be monitored and if the line can't support the speeds the we'll be moved down and the account credited.

At 40/40 I'm still pretty happy.
30-40 meg upload speed lets me work from home....

Sent from my SM-T815Y using Tapatalk
Title: Re: NBN. What is your experience so far.
Post by: rossm on August 12, 2017, 09:04:56 PM
When I called Telstea to add the high speed they did say it will be monitored and if the line can't support the speeds the we'll be moved down and the account credited.

At 40/40 I'm still pretty happy.
30-40 meg upload speed lets me work from home....

Sent from my SM-T815Y using Tapatalk

That is good news. I did read something the other day that said in effect that while much of the focus is on downloads people in business were more interested in uploads.


Title: Re: NBN. What is your experience so far.
Post by: ATC on August 12, 2017, 09:13:56 PM
Yeah, on adsl2 we were getting 10 down and 0.7 up, on a good day.
Not every day was good.
Couldn't do skype and video calls from home...

With 10+mbs upload this should be a thing of the past.

I've spoken with a few people from NBN,  get the politicians out of the discussion and let them do there job....

Sent from my SM-T815Y using Tapatalk

Title: Re: NBN. What is your experience so far.
Post by: Bird on August 12, 2017, 09:33:02 PM
Quote from: ATC
I've spoken with a few people from NBN,  get the politicians out of the discussion and let them do there job....

(http://4.bp.blogspot.com/-hEFz2rfWql0/UjDHE9V53YI/AAAAAAAAAgk/e8RcsKky0V8/s1600/hysterical-laughter-cartoon.jpg)
Title: Re: NBN. What is your experience so far.
Post by: GBC on August 13, 2017, 06:21:00 AM
Optus 'technician' is booked for Friday morning for the install. Optus owns the lines in our estate and gave everybody 3 months to cut over - nice.

The bloke showed up, put a splitter in the Foxtel cable, powered up the box and buggered off. Half hour later I get the text from Optus saying we were good to go. It is lots faster than our old adsl. We are happy customers.
Title: Re: NBN. What is your experience so far.
Post by: prodigyrf on August 13, 2017, 10:16:01 AM
You have a fair argument, but the difference is when you buy go juice for your car, you don't agree to conditions which say 100 litres is the maximum expected volume you will get, subject to a whole bunch of conditions which are out of the petrol station operators' control.

You mean to tell me if I buy a Ferrari and don't get to work any quicker in peak hour than the Hyundai I can't sue Ferrari? The Gummint orta make laws against it or give us all Lamborghinis  ;D

Meanwhile back on planet earth lady friend at Marino didn't get her HFC hitched up yesterday as planned (be home between 1 and 5 pm maam). Tech rolled up alright but it seems the original overhead lead in to fascia arm then ran across an existing electrical cable to get to the termination box under the verandah and will need correcting, so he took a pic of the offending problem and left. To be continued...
Title: Re: NBN. What is your experience so far.
Post by: Bigfish on August 13, 2017, 11:28:23 AM
You mean to tell me if I buy a Ferrari and don't get to work any quicker in peak hour than the Hyundai I can't sue Ferrari? The Gummint orta make laws against it or give us all Lamborghinis  ;D

Meanwhile back on planet earth lady friend at Marino didn't get her HFC hitched up yesterday as planned (be home between 1 and 5 pm maam). Tech rolled up alright but it seems the original overhead lead in to fascia arm then ran across an existing electrical cable to get to the termination box under the verandah and will need correcting, so he took a pic of the offending problem and left. To be continued...


And do you know why he left.  Because he still gets a nice little earner for attending but finding an issue that "he shouldnt fix ".   Once upon a time before all the nbn bullShit started all techs were telstra and the great majority would have worked around the issue as part of their service.  Now telstra are purely after a money grab...same as all the telcos.  I,ll bet you get a letter stating that it is up to you to get a contractor to move the cable!  Seen it happen heaps of time. Private contractors working for telstra and nbn are mostly in the crap side.  I did 30 years until recently and know that greed is the driving force. Quantity over quality and always charge the customer..no matter what. Old school telstra techs are few and far between...these blokes cared about the customer...this does not suit telstras new ideology of money making and so they were either forced out by ridiculous targets, age or redundancy. Telstra deliberately ran the copper service into the ground as it knew it would make more money by7 selling it off and not spending anything on it. Stuff the customer...let nbn sort it when they buy it.  Australia's biggest joke...next to turdbull.
Title: Re: NBN. What is your experience so far.
Post by: stabicraft on August 13, 2017, 08:09:36 PM
When I first got it, it was better than ADSL2,
MY ADSL was 5mbs
My brand new NBN was ariund 15mbs.

But 12 months on and Im getting 6mbs

So I complained

You knowvwhat telsrra told me.

" more people are coming on line so it will slow down the service"

So I asked if there was some way to speed it up, they said.

" you can go onto a larger plan or turbo boost your plan"

So there you have it
Once they have you, they gradually reduce you speed until you get annoyed enough to go onto a more expensive plan.

Yhis ongoing corruption and scamming really needs to be stopped.

If its not the grubberment ripping us off, or the gas companies, or the petrol companies or the power companies its the telcos.

No wonder people hate our pollies.
Title: Re: NBN. What is your experience so far.
Post by: gronk on August 13, 2017, 08:54:24 PM
On ADSL you got it as fast as the copper wire could deliver it to your home.

On NBN, ( assuming you can actually get a fast speed ) you pay extra for any extra speed the line can deliver. Why ?  Because it's another way to charge more for something that should be free, as part of your original package.

Just how we call ourselves a modern country when a place like Somalia gets a better average line speed !!
Title: Re: NBN. What is your experience so far.
Post by: Bird on August 13, 2017, 09:02:51 PM
On ADSL you got it as fast as the copper wire could deliver it to your home.

On NBN, ( assuming you can actually get a fast speed ) you pay extra for any extra speed the line can deliver. Why ?  Because it's another way to charge more for something that should be free, as part of your original package.

Just how we call ourselves a modern country when a place like Somalia gets a better average line speed !!
I think that's what everyone is getting at.
Title: Re: NBN. What is your experience so far.
Post by: Cruiser 105Tvan on August 13, 2017, 09:20:10 PM
We have a winner!!! :cup: :cheers: :cheers: :cheers:
Title: Re: NBN. What is your experience so far.
Post by: Paddler Ed on August 13, 2017, 09:46:43 PM
When I first got it, it was better than ADSL2,
MY ADSL was 5mbs
My brand new NBN was ariund 15mbs.

But 12 months on and Im getting 6mbs

So I complained

You know what telstra told me.

" more people are coming on line so it will slow down the service"

So I asked if there was some way to speed it up, they said.

" you can go onto a larger plan or turbo boost your plan"

So there you have it
Once they have you, they gradually reduce you speed until you get annoyed enough to go onto a more expensive plan.

Yhis ongoing corruption and scamming really needs to be stopped.

If its not the grubberment ripping us off, or the gas companies, or the petrol companies or the power companies its the telcos.

No wonder people hate our pollies.

I found the problem...

It begins with T



Ends in A

You know you can change ISP, and there is a good chance that you can find one who is more reliable than Telstra are...
Title: Re: NBN. What is your experience so far.
Post by: Paddler Ed on August 13, 2017, 10:03:49 PM
This supports Telstra being the problem - they're charging the NBNCo a fortune to use their infrastructure, which was probably part of the old Australian Telecoms network.

http://www.innovationaus.com/2017/07/30b-NBN-blunder-More-bad-news (http://www.innovationaus.com/2017/07/30b-NBN-blunder-More-bad-news)
Title: Re: NBN. What is your experience so far.
Post by: alnjan on August 13, 2017, 10:48:06 PM
I think the NBN was flawed well before Turnbull got hold of it with Labor donating money to Telstra from the start.  Why do politicians think they can run a business when they can't do their own job. 
Title: Re: NBN. What is your experience so far.
Post by: prodigyrf on August 14, 2017, 01:08:37 AM
I think the NBN was flawed well before Turnbull got hold of it

It certainly was and the 14 finalist tenderers should have been listened to that Labor's original thought bubble was seriously under-costed and it was left to the current Govt to try and squeeze the released expectations genie back into some semblance of an economic bottle. NBNCo's average connection prices having passed the halfway point are undeniable testimony to that. Then along came Netflix as a complete game-changer and everyone wants to stream movies at the same time, just like peak hour on the roads. Yes you can have a Ferrari capable of thrillseeker speeds but it aint going anywhere faster than a shopping trolley in peak hour.

Netflix, Stan and Foxtel, etc are now streaming services with HD and now 4K rolling out and that's the problem now the price of content has dropped and everyone wants to watch movies at the same time. The only way to ration out congestion is peak pricing and perhaps we'd see a return to the recorder box for many so they can download movies in cheap off peak times and watch them later. Short of that we have to build a massive overkill system that the average family can't afford anyway and the NBN is already struggling to cut costs to be affordable at present.

There's another thing city slickers always needed to get through their thick heads with the vision splendid. This was always a socialised system and as such you were always going to have to stump up to cross subsidise the slowpokes and nopokes out bush. It was never about city slickers dummies and when it was about you and Telstra and Optus rolled out fast HFC cable to the most economic 2.5mill premises in the SE of the country you wouldn't stump up and make it pay, so what chance with 93% of us all in this wide brown land? Truth is this country has become a bunch of whinging whining handout merchants. Got a squirrel wheel on your 4K B grade movie in peak hour possums? Cry me a river descendants of Burke and Wills, et al. 
Title: Re: NBN. What is your experience so far.
Post by: Fizzie on August 14, 2017, 09:25:47 AM
When a servo sells a litre of fuel you know you are getting a litre.
If they dont, then fair trade sort them out....

None of the vague "speeds up to 100mbs" crap, and getting nothing like that

& that's the thing.

Going back to the carton - if you bought a carton of 30 x 375ml stubbies, got home & found out there was only 24 in there, & only 200ml in each :'(, complained & they said "Too bad, because we say only up to 30 x 375, so no refund or discount", Fair Trading would be up 'em like the proverbial rat :police:

Why is OK for ISP's / NBN Co to rip people off mercilessly ??? >:(

when a place like Somalia gets a better average line speed !!

Mind you, that is the speed to the Presidential Palace, which is the only building in the entire country that actually has internet connected :D >:D
Title: Re: NBN. What is your experience so far.
Post by: rossm on August 15, 2017, 04:41:49 PM
Buyer beware. You get what you pay for

http://www.smh.com.au/business/media-and-marketing/if-you-are-only-paying-30-you-are-not-getting-superfast-internet-20170815-gxwek5.html (http://www.smh.com.au/business/media-and-marketing/if-you-are-only-paying-30-you-are-not-getting-superfast-internet-20170815-gxwek5.html)
Title: Re: NBN. What is your experience so far.
Post by: gronk on August 15, 2017, 06:41:25 PM
Buyer beware. You get what you pay for

http://www.smh.com.au/business/media-and-marketing/if-you-are-only-paying-30-you-are-not-getting-superfast-internet-20170815-gxwek5.html (http://www.smh.com.au/business/media-and-marketing/if-you-are-only-paying-30-you-are-not-getting-superfast-internet-20170815-gxwek5.html)


Some people don't get 12 Mbps, so would be a waste to spend more. And just because you spent more and had 25 or 50 Mbps, why wouldn't the evening "congestion" happen to you as well ?

My NBN has been pretty painless...so far...but my 25 Mbps does NOTHING more than my old 16 Mbps ADSL did !!
Title: Re: NBN. What is your experience so far.
Post by: paceman on August 16, 2017, 07:05:14 AM
When I first got it, it was better than ADSL2,
MY ADSL was 5mbs
My brand new NBN was ariund 15mbs.

But 12 months on and Im getting 6mbs

So I complained

You knowvwhat telsrra told me.

" more people are coming on line so it will slow down the service"

So I asked if there was some way to speed it up, they said.

" you can go onto a larger plan or turbo boost your plan"

So there you have it
Once they have you, they gradually reduce you speed until you get annoyed enough to go onto a more expensive plan.


seems like there is a bit of misunderstanding here...

the large plan and 'turbo boost' (telstra speed increase nomenclature) would only be effective if there was no congestion on your line to begin with...  you could originally be on a 25 plan and be capped at 25 (theoretically), but then move up to a 50 plan, which would then be capped at 50, not 25...  this is assuming no congestion.

if you had congestion, then increasing speed on your plan would have little effect.  for example, i am on a 100/40 plan, but normally get about 67, but sometimes this drops to around 50 in peak times (not always, but sometimes).  moving to a '120' plan (if it existed) would have no effect...

the two things being mentioned in the same conversation (speed boost and congestion) is a bit misleading... which doesn't help your situation...

only the ISP purchasing more CVC from NBN for your area would make a real difference to congestion... (as long as the physical infrastructure was in good condition, which if not, would also have a marked effect on performance).  think of purchasing CVC as buying a bigger pipe for internet traffic...

the ISP's having to purchase CVC from the NBN is one of the real reasons that congestion even happens in the first place.  other pricing models around the world don't use this pricing model...
Title: Re: NBN. What is your experience so far.
Post by: paceman on August 16, 2017, 07:09:16 AM
My NBN has been pretty painless...so far...but my 25 Mbps does NOTHING more than my old 16 Mbps ADSL did !!

maybe not for you and maybe not now, but a move to fibre to replace copper is good for the country as a whole (stuff-ups and mismanagement not withstanding).

for plenty of people (as has been previously mentioned), increased upload speed is a huge boon to small business in particular, something that ADSL never offered in reality.

you are correct in assuming that some people will never notice the difference, and they can get angry if they wish (with some right to, depending on your situation), but in the long term, it will be a good thing, when we eventually get there...
Title: Re: NBN. What is your experience so far.
Post by: westvic on August 17, 2017, 08:43:06 AM
helps explain some issues......but certainly doesn't excuse them

http://www.abc.net.au/news/2017-08-16/nbn-customers-face-delays-as-sub-contractors-avoid-tough-jobs/8798446 (http://www.abc.net.au/news/2017-08-16/nbn-customers-face-delays-as-sub-contractors-avoid-tough-jobs/8798446)
Title: Re: NBN. What is your experience so far.
Post by: Bird on August 17, 2017, 12:31:02 PM
ours keeps dropping out  lately.. ****in annoying as hell
Title: Re: NBN. What is your experience so far.
Post by: paceman on August 17, 2017, 01:37:53 PM
the ISP's having to purchase CVC from the NBN is one of the real reasons that congestion even happens in the first place.  other pricing models around the world don't use this pricing model...

an interesting article about the benefits and differences with the CVC pricing model...

also shows that the NBN recognised the CVC pricing issues and are now offering a 'CVC Discount pricing model'...

https://www.itwire.com/telecoms-and-nbn/79488-telcos-can-make-speed-problem-disappear,-insists-tasmanian-isp.html (https://www.itwire.com/telecoms-and-nbn/79488-telcos-can-make-speed-problem-disappear,-insists-tasmanian-isp.html)


all that needs to happen is for ISP's to purchase more CVC, at the greatly discounted rate, for congestion to effectively disappear.
Title: Re: NBN. What is your experience so far.
Post by: Old65 on August 17, 2017, 01:59:23 PM
Our FTTN NBN connection works ok with about 22 down 5 up. It can go higher but I'm not paying another 20/month.It drops out more often than our old ADSL2 connection and is no faster .The main concerns are the phone line is now dependant on power and the house alarm can no longer ring out if the power is turned off.I'm also not convinced the FTTN cabinets have battery backup. One of the power phases went out last week and even though the modem was not on that phase we immediately lost phone and internet which suggests the cabinet was on the failed phase and had no backup.
    Security wise it was much better with UPS home security systems and ADSL2+.
Title: Re: NBN. What is your experience so far.
Post by: scblack on August 17, 2017, 02:14:18 PM
No offence is intended at all, but those worried about home phone issues if the power drops out are likely to be of our older generations. Who in Australia does not have a mobile phone? And MANY people no longer even have a home line anyway, and live with just a mobile. The fixed line home phone is a disappearing thing. 8)

And its funny to hear people saying its slower than the old ADSL2 - but then they are only paying for the cheapest download speed. Pay a bit more and you can have lightning fast speeds.

NBN was a dumb thought bubble from the days of Conroy. F*cking expensive and flawed.
Title: Re: NBN. What is your experience so far.
Post by: Bird on August 17, 2017, 02:26:35 PM
No offence is intended at all, but those worried about home phone issues if the power drops out are likely to be of our older generations. Who in Australia does not have a mobile phone? And MANY people no longer even have a home line anyway, and live with just a mobile. The fixed line home phone is a disappearing thing. 8)
the issue is a lot of Aussie is still a blackspot and has no mobile signal.. so people still need home phones :(
But you are correct, and there was an article recently about scrapping public phones too... don't remember the last time I saw a public phone :(
Title: Re: NBN. What is your experience so far.
Post by: scblack on August 17, 2017, 02:36:20 PM
the issue is a lot of Aussie is still a blackspot and has no mobile signal.. so people still need home phones :(
But you are correct, and there was an article recently about scrapping public phones too... don't remember the last time I saw a public phone :(
True and a fair point, blackspots do exist. If I lived in one, I'd be living with a satellite phone, as well as the landline.
Title: Re: NBN. What is your experience so far.
Post by: paceman on August 17, 2017, 02:52:20 PM
And its funny to hear people saying its slower than the old ADSL2 - but then they are only paying for the cheapest download speed. Pay a bit more and you can have lightning fast speeds.

NBN was a dumb thought bubble from the days of Conroy. F*cking expensive and flawed.

not funny at all when you can have a top-of-the-line FTTP connection, and because of congestion, the speeds are reduced to less than ADSL2.  unfortunately, all too common ATM...

in some cases, you could spends hundreds more a month and not see an improvement.

the NBN, in a vacuum, is a great idea for the nation moving into the 21st century.  offers so much for business and for consumers.

it should have been as originally planned, a true fibre to the premises (FTTP) rollout to replace the copper network and be run by the government, with retail service providers at the next level up.
Title: Re: NBN. What is your experience so far.
Post by: scblack on August 17, 2017, 03:21:58 PM
not funny at all when you can have a top-of-the-line FTTP connection, and because of congestion, the speeds are reduced to less than ADSL2.  unfortunately, all too common ATM...

in some cases, you could spends hundreds more a month and not see an improvement.

the NBN, in a vacuum, is a great idea for the nation moving into the 21st century.  offers so much for business and for consumers.

it should have been as originally planned, a true fibre to the premises (FTTP) rollout to replace the copper network and be run by the government, with retail service providers at the next level up.
"As originally planned" - as originally planned by Conroy it NEVER had a business case released. It was going to cost $50Billion+++ and never be economically viable.

I agree - in a vacuum - it is a great idea, no dispute there. But when the costs were magnitudes greater than the benefits the case for it never stacked up.
Title: Re: NBN. What is your experience so far.
Post by: MadMarv on August 17, 2017, 05:31:16 PM
Had iinet cable for about last 8 years really happy with the speeds although starting to show age .... online games starting to slow ..... switch over to NBN and all great .... great d/load and upload speeds couldnt be happier .... loads quicker
Title: Re: NBN. What is your experience so far.
Post by: paceman on August 17, 2017, 06:22:04 PM
"As originally planned" - as originally planned by Conroy it NEVER had a business case released. It was going to cost $50Billion+++ and never be economically viable.

I agree - in a vacuum - it is a great idea, no dispute there. But when the costs were magnitudes greater than the benefits the case for it never stacked up.

considering the benefits of fibre and potentially unlimited usage cases and speed increases, benefits would have far outweighed the costs.

some people saying that they won't use the speed is not a logical argument for businesses and consumers as a whole.  look at what is already being achieved with the higher speeds in many different (and newly created) industries.

one of the issues with this type of infrastructure is that some benefits would not be realised, or even thought of, for years.  that's the nature of this project.

sometimes governments need to build infrastructure that won't bring them money.  this would have been such infrastructure.
Title: Re: NBN. What is your experience so far.
Post by: Bigfish on August 20, 2017, 08:48:50 AM
2.5 meg download...4.5 upload.   30 years as a tech with mongrels from Telstra and they are still screwing me...
Title: Re: NBN. What is your experience so far.
Post by: rossm on August 21, 2017, 04:34:38 PM
The regulator arrives at last ... bit like the NBN, bit slow at times

http://www.smh.com.au/business/media-and-marketing/competition-finally-watchdog-bites-down-on-terrible-advertising-for-nbn-20170821-gy0o8a.html (http://www.smh.com.au/business/media-and-marketing/competition-finally-watchdog-bites-down-on-terrible-advertising-for-nbn-20170821-gy0o8a.html)
Title: Re: NBN. What is your experience so far.
Post by: Bird on August 21, 2017, 04:48:11 PM
Quote from: rossm
The regulator arrives at last ... bit like the NBN, bit slow at times

http://www.smh.com.au/business/media-and-marketing/competition-finally-watchdog-bites-down-on-terrible-advertising-for-nbn-20170821-gy0o8a.html (http://www.smh.com.au/business/media-and-marketing/competition-finally-watchdog-bites-down-on-terrible-advertising-for-nbn-20170821-gy0o8a.html)


Honestly... what difference do you think it will make? it only says for them to change their advertising.. not to do anything useful... like give decent speeds at a decent price... or decent service... or fix ****ups the same year they happen.. or what appears to be a std issue of people get hooked to NBN... it works well but 2 days later it is dead and takes 2 weeks to fix.

About as useful as naming and shaming both fuel companies that we already know are arse ****ing us...
Title: Re: NBN. What is your experience so far.
Post by: rossm on August 21, 2017, 04:57:59 PM
Honestly... what difference do you think it will make? it only says for them to change their advertising.. not to do anything useful... like give decent speeds at a decent price... or decent service... or fix ****ups the same year they happen.. or what appears to be a std issue of people get hooked to NBN... it works well but 2 days later it is dead and takes 2 weeks to fix.

About as useful as naming and shaming both fuel companies that we already know are arse ****ing us...

Me?  I don't expect it to make a blind bit of difference. Just passing on the news.

In my view Australia's corporate regulators are a joke. Bernie Madoff ran the world's biggest Ponzi scheme in the US and was in jail within a year. Our corporate  crooks are usually free to roam for years while the regulators hold inquiries and decide whether to prosecute and then they invariably cut a deal.

Australia's packaging king Richard Pratt ripped people off for years and they fined him. Small change for a billionaire.

Watch the CBA wriggle out of its latest bit of strife with help from its Canberra mates. 

Maybe this should be in the daily rant section.   

     
 
Title: Re: NBN. What is your experience so far.
Post by: Bird on August 21, 2017, 05:15:01 PM
Quote from: rossm
In my view Australia's corporate regulators are a joke. Bernie Madoff ran the world's biggest Ponzi scheme in the US and was in jail within a year. Our corporate  crooks are usually free to roam for years while the regulators hold inquiries and decide whether to prosecute and then they invariably cut a deal.

Australia's packaging king Richard Pratt ripped people off for years and they fined him. Small change for a billionaire.

Watch the CBA wriggle out of its latest bit of strife with help from its Canberra mates. 
your right on all points

PS.. wasn't having a go at you, just at the worthless reporting of a white elephant. Just fed up with the rich getting away with everything and lying politicians and nothing happening to them when they are caught...
Title: Re: NBN. What is your experience so far.
Post by: Fizzie on August 22, 2017, 08:49:29 AM
"Telcos have three months to change their advertising or risk being named and shamed by the regulator"

Yeah, I can see them all shaking in their shoes with that threat hanging over their heads! >:D

Being named & shamed by the ACCC is going to be much, much worse than being named & shamed by just normal people on every forum in the country :'(
Title: Re: NBN. What is your experience so far.
Post by: bkim on August 23, 2017, 12:39:09 AM
Been on FTTP in Townsville for almost 2 years, my speeds are fairly consistent to the ones shown here, that I've run a few minutes ago.  I have helped relations and friends with their FTTP setups, mainly to decide the location of the NTD, otherwise if you leave it up to the tech, they will put it where it's easiest for them.  I have attended all the installations, and so far, have never had any kickback from the installers on my preferred location for the NTD.

Regarding speeds, off the top of my head, there are 4 Telstra setups, 3 Optus and 7 on TPG including myself and 1 skymesh, with speeds across the available plans from 12 Mbps, 25 Mbps and myself and another on 100/40 plans (different providers) all of us consistently get within a few Mbps of our plans. 

All of us have selected a phone / internet bundle as well, with TPG on the Uni- V port setup on the NTD being the best performer currently, with no drops outs and excellent clear reception with the connection setup taking only an hour or so to be fully functional even if swapping the phone number from a different provider, Optus has been the next most reliable on their VOIP connection, Telstra has been the most difficult to get functional with major delays, both phone and internet because of internal Telstra problems, with no consistent use of the Uni D ports, regardless of their setup instructions, they will use any of the 4 ports and can't tell you if contacted which one is in use so you may have to try all 4 to get the internet operating.

Telstra also do not seem to communicate internally, with people moving across from existing adsl2 Telstra plans not getting authorisation status to get their email setup functional for up to several days, it took 5 days to get my cousin and another friend's email operational.  Telstra has also been the most problematic with their VOIP phone setup with occasional dropouts and poor quality connections.

One friend has just been connected to FTTN (lucky them!) as they are in an area that wasn't covered under the original FTTP rollout on NBN mark1, they live in a newish suburb (under 10 years old) so the copper should be still OK.  I haven't checked on his node location, but they are with optus and only get 12Mbps down and 3Mbps upload with considerable speed fluctuations and dropouts on a 25/5 plan, this is not ideal for them, as with 2 school age children currently on home schooling, a more consistent performance would be better for them.




http://www.speedtest.net/my-result/6560222559 (http://www.speedtest.net/my-result/6560222559)
Title: Re: NBN. What is your experience so far.
Post by: lloydus67 on August 23, 2017, 06:20:26 PM
Grrrr I live in brisbane but cannot get nbn of any description
And adsl2 is only 2-3 Mbps as I'm 4klms from the exchange


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Title: Re: NBN. What is your experience so far.
Post by: Bird on August 23, 2017, 06:24:50 PM
Grrrr I live in brisbane but cannot get nbn of any description
you lucky prick
Title: Re: NBN. What is your experience so far.
Post by: Rumpig on August 23, 2017, 06:36:22 PM
you lucky prick
for living in Brisbane?...that Melbourne weather getting to ya hey?...lol
Title: Re: NBN. What is your experience so far.
Post by: lloydus67 on August 23, 2017, 06:51:45 PM
Lol thanks bird
I'm soooo lucky to have consistently slow internet


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Title: Re: NBN. What is your experience so far.
Post by: Nomad on August 23, 2017, 07:08:16 PM
I think I am on the NBN.......not really sure. Doesn't seem like anything has changed.

Speedtest Result:

 PING
14ms
 
DOWNLOAD
21.86
Mbps

UPLOAD
4.83
Mbps

Meh............
Title: Re: NBN. What is your experience so far.
Post by: prodigyrf on September 22, 2017, 10:25:13 AM
That can't be ADSL Nomad as the upper limit is 20/1 so you're on HFC cable or like the BIL with that similar result on 25/5 FTTN with NBN (can even be fibre on a 25/5 tier) Here's very good copper results close to my exchange- http://www.speedtest.net/my-result/6644562986 (http://www.speedtest.net/my-result/6644562986)

I used to get 16/1 up to 18/1 but that's been Digitally Line Managed down at the exchange for quite some time now but the rub is at the lower 9/0.5 you won't detect any noticeable difference with general web surfing as that largely depends on the congestion of  the various servers you're connecting to. eg banks have high capacity servers but you might notice a slowdown logging on Thursday morning to check the wages have come in along with many others. Different matter with large download files or HD video naturally where faster is better.
Title: Re: NBN. What is your experience so far.
Post by: prodigyrf on September 26, 2017, 10:19:23 AM
Passing the halfway rollout point in July it's worth noting that like review sites you always get to hear the grumbles whereas nobody bothers to jump on and tell you they're rapt to reasonably satisfied with a new product or service so perhaps it's worth considering the following macro perspective-
http://www.nbnco.com.au/blog/the-nbn-project/hm-kk-nbn-halfway-there-reflecting-on-our-journey.html (http://www.nbnco.com.au/blog/the-nbn-project/hm-kk-nbn-halfway-there-reflecting-on-our-journey.html)
http://www.nbnco.com.au/blog/the-nbn-project/the-realities-of-deploying-fttp-in-australia.html (http://www.nbnco.com.au/blog/the-nbn-project/the-realities-of-deploying-fttp-in-australia.html)

My overall take is it's all very well to dream the ultimate dream but those who have to roll their sleeves up and get stuck into the implementation are best placed to understand the nature of the undertaking and its inevitable pitfalls and necessary compromises. Excellence in this life and perfection in the next eh?


Title: Re: NBN. What is your experience so far.
Post by: Bird on September 26, 2017, 11:49:49 AM
This would be nice
https://www.itwire.com/business-technology/80056-new-microsoft-facebook-subsea-cable-can-transmit-data-at-160tbps.html (https://www.itwire.com/business-technology/80056-new-microsoft-facebook-subsea-cable-can-transmit-data-at-160tbps.html)
Title: Re: NBN. What is your experience so far.
Post by: suby on September 26, 2017, 08:34:05 PM
This would be nice
https://www.itwire.com/business-technology/80056-new-microsoft-facebook-subsea-cable-can-transmit-data-at-160tbps.html (https://www.itwire.com/business-technology/80056-new-microsoft-facebook-subsea-cable-can-transmit-data-at-160tbps.html)

We will not be getting anywhere near decent speed in 10 years when data usage application could use massive throughput. I remember modems, and browsing at the time could be done sort-of okay, but not comparable to today's speed. leap ahead ten years and we will be ripping up endpoints to put in fibre. We should have put fibre it in from the start. Whatever happened to the original universality concept of a single high speed nbn?. And what have we been given, a mish mash of plans depending on how much you spend, and still mostly not fibre (Some people can still get fiber but is going to cost lots and lots, It's not universal).

Though I will not be getting nbn until next year some time I hope.
Title: Re: NBN. What is your experience so far.
Post by: prodigyrf on October 23, 2017, 03:12:01 PM
They need at least another tenner a month including GST out of you all-
https://www.msn.com/en-au/money/company-news/nbn-needs-protection-if-it-is-to-make-a-profit-ceo-bill-morrow/ar-AAtRrUW (https://www.msn.com/en-au/money/company-news/nbn-needs-protection-if-it-is-to-make-a-profit-ceo-bill-morrow/ar-AAtRrUW)


Title: Re: NBN. What is your experience so far.
Post by: prodigyrf on October 25, 2017, 12:55:49 PM
We'd all do well to remember it's a bloody big work in progress and nothing stopping the couch potatoes, gamers and porn addicts from coughing up for the last few metres of fibre to the premise if they really must have-
https://www.msn.com/en-au/money/markets/nbn-is-supercharging-old-copper-to-go-as-fast-as-fibre-next-year/ar-AAtZYut (https://www.msn.com/en-au/money/markets/nbn-is-supercharging-old-copper-to-go-as-fast-as-fibre-next-year/ar-AAtZYut)
Title: Re: NBN. What is your experience so far.
Post by: Bird on November 27, 2017, 03:11:24 PM
http://www.theage.com.au/business/media-and-marketing/nbn-chief-bill-morrow-says-six-to-ninemonth-delay-for-those-yet-to-connect-to-hfc-network-20171127-gztg46.html (http://www.theage.com.au/business/media-and-marketing/nbn-chief-bill-morrow-says-six-to-ninemonth-delay-for-those-yet-to-connect-to-hfc-network-20171127-gztg46.html)
oops.. another delay.,. only 6-9mths this time.
Title: Re: NBN. What is your experience so far.
Post by: WilSurf on November 27, 2017, 05:50:57 PM
That explains why Telstra "gave" us an additional 100 Gb monthly data last week on our broadband plan.
Title: Re: NBN. What is your experience so far.
Post by: DrewXT on November 27, 2017, 07:32:26 PM
That explains why Telstra "gave" us an additional 100 Gb monthly data last week on our broadband plan.
You need to get onto them... I got an additional 500gb bringing ours to 1tb/month

Sent from my Nexus 6P using Tapatalk

Title: Re: NBN. What is your experience so far.
Post by: Cruiser 105Tvan on November 27, 2017, 08:41:02 PM
You blokes have done ok, I was rounded up to 50Gb. 
You blokes must have some sort of evidence on these %^&*tards.
Wanna share?

Yes, I know, deny all knowledge.

I just want to retain my landline phone as powered from the exchange.
Or, at the very least, have a usable phone 24hrs. a day, whether the Mains power's out or not.
And "you can use a mobile phone" is a Bull$%^& excuse.
Title: Re: NBN. What is your experience so far.
Post by: Bookleaf on November 27, 2017, 10:54:06 PM
It has just been published that NBN will be available in my area late September next year.
I'll help the pigs to fly if that happens by that date.
Not going to wait in any case. Wireless Internet by a local company - Uniti Wireless - is now available to me.  At least 5 others neighbours have joined up and I am looking to do so too.
25/10Mb with little or no congestion (so the forums/feedback reports) and cost less than the Telstra phone + ISP ADSL that I current enjoy at 2/0.75Mb.
As soon as I can get my ISP and their linked Email separated, I'll be joining up too. 
When NBN comes along - I recon I will not be hooking up.  Another lost opportunity for a customer to the big NBN
Title: Re: NBN. What is your experience so far.
Post by: GGV8Cruza on November 28, 2017, 05:32:47 AM
I scored some extra data this week, went from 200GB to 1000GB, must mean that the NBN is years away for me, makes no difference with the extra data when you cant even use it due to crap downloads

GG
Title: Re: NBN. What is your experience so far.
Post by: whitey001 on November 28, 2017, 07:44:44 AM
I scored some extra data this week, went from 200GB to 1000GB, must mean that the NBN is years away for me, makes no difference with the extra data when you cant even use it due to crap downloads

GG

We got the same.  Originally on a 100GB plan that had a bonus to double it 1.5 years ago.  Last week they "kindly" upped it to 1000GB for no apparent reason. (possibly other that trying to get us to stay with them)

Al.
Title: Re: NBN. What is your experience so far.
Post by: Bird on November 28, 2017, 08:37:43 AM
Quote from: Bookleaf
It has just been published that NBN will be available in my area late September next year.

that's ok - Nick (evolution) - his estate isn't even on the NBN map... it wasn't an area when the NBN Shit started...
He'll probably be 50 years away...
Title: Re: NBN. What is your experience so far.
Post by: Rumpig on November 28, 2017, 09:08:58 PM
We got the same.  Originally on a 100GB plan that had a bonus to double it 1.5 years ago.  Last week they "kindly" upped it to 1000GB for no apparent reason. (possibly other that trying to get us to stay with them)

Al.
the misses just informed me we've now been upgraded to unlimited data apparently
Title: Re: NBN. What is your experience so far.
Post by: Hoyks on November 29, 2017, 07:03:16 AM
I'm running 2 houses at the moment. The one the family lives in, rural area on ADSL 40km just out of Brisbane and the place I live in while working just out of Newcastle with NBN.

Rural ADSL is rubbish. We are probably the furthest house from the exchange (6km) and Telstra don't want to spend a dollar on the wire as our area is slated for wireless BB in a few years. Rain and humidity sees a slow down in speed and occasional drop outs.

NBN connection to my other place >:(. Took 8 weeks from when I signed to when it was connected (quoted 3 weeks). Speed was good, but so many drop outs as the modem would continually reset its self. About every 15-20 minutes it would cycle. Sometimes going for hours, sometimes reconnecting for seconds, only to reset again. Each time it would take around 2-3 minutes to reconnect, so a bit irritating.
I spent literally several hours on the phone to Telstra (kept a log and made a ombudsman complaint) and they would get me to turn it off and on again and run numerous 'tests' to still not solve the issues.
Telstra would blame NBN.co, NBN who actually had a technician at the house to check the line when the NBN was connected would blame Telstra's hardware, Telstra would tell me they were sending a technician that never arrived (always good when you have taken a day off solely for that reason).

After 3 months of angry phone calls I finally got a new modem and its been good since. Not the massive quoted speed, but when you are used to having 2 kids streaming videos off ADSL, it seems very quick :laugh:.
Title: Re: NBN. What is your experience so far.
Post by: Bird on November 29, 2017, 08:30:18 AM
Quote from: Hoyks
Telstra would tell me they were sending a technician that never arrived (always good when you have taken a day off solely for that reason)

As a penalty - Telstra/Any Company that says someone is showing up to fix/deliver Shit should give you 2 months free/refund delivery costs when this happens. I think we have all had to have a day off for some ****tard to come between 7-12 or 12-midnight and they never show up. That'll smarten them up a **** load.
Title: Re: NBN. What is your experience so far.
Post by: Rumpig on November 29, 2017, 08:37:18 AM
As a penalty - Telstra/Any Company that says someone is showing up to fix/deliver Shit should give you 2 months free/refund delivery costs when this happens. I think we have all had to have a day off for some ****tard to come between 7-12 or 12-midnight and they never show up. That'll smarten them up a **** load.
as a self employed person i would prefer they paid me for my lost days income, it would be worth a lot more then a couple of months free internet. On the flip side, i'd be happy for them to invoice any home owners that bugger them around not being home when a tech is scheduled to visit also.....bet I know which happens more often though.
Title: Re: NBN. What is your experience so far.
Post by: paceman on November 29, 2017, 08:43:29 AM
have recently changed from iinet FTTN to aussiebroadband...

very happy with the service and performance, regardless of peak hour...

highly recommended...
Title: Re: NBN. What is your experience so far.
Post by: rossm on November 29, 2017, 10:48:57 AM
Like others I have had my data allowance doubled.

Big deal, I am the only user in the house, don't watch movies or play games so rarely get close to my data limit.

And I get less than 5mbps on my $30 a month iinet ADSL plan I would probably need to be downloading 25 hours a day.

Most of the time the slowness doesn't bother me and with the NBN it seems I  will have to pay much more for speed I may or may not require. Or even get.

I guess that is progress.   
Title: Re: NBN. What is your experience so far.
Post by: DrewXT on November 29, 2017, 11:10:31 AM
as a self employed person i would prefer they paid me for my lost days income, it would be worth a lot more then a couple of months free internet. On the flip side, i'd be happy for them to invoice any home owners that bugger them around not being home when a tech is scheduled to visit also.....bet I know which happens more often though.
So what I do... Send them an invoice for your time lost... It does get their attention

Sent from my Nexus 6P using Tapatalk

Title: Re: NBN. What is your experience so far.
Post by: Biesel on November 29, 2017, 12:53:55 PM
I've been on NBN FTTN since Aug last year. My experience thus far has been very good. I was initially getting syunc speeds of 42-44Mbit and speedtest results of around 3.2-3.6mbyte downloads roughly. coming from ADSL was I pretty happy with this.

During the first few months while gaming online I did notice latency spikes from the usually 10ms or less to 80-90ms which was high. Doing a lot of reading online and seeing a lot of feedback on the whirlpool forums I took the plung and payed a sparky to remove/disconnect all my old phone outlets in the house and rerun a net Cat6 cable from the street feed straight to my modem. This was well worth the effort my sync speeds are no 54Mbit (I'm on a 50Mbit plan so capped out not max) my speedtest results are now 4.8-4.9mbyte on download and my pings no longer spike at all.
Title: Re: NBN. What is your experience so far.
Post by: tryagain on January 03, 2018, 12:26:40 PM
I have woefully slow adsl2, am at the limit in regards to distance from the exchange so have very slow internet and frequent dropouts so have been counting down to getting broadband, when I looked earlier last year they said from Oct 2017, then it went too 5th Jan 2018, just checked again and now it's saying Oct 2018 WTF? Just checked my current speed after a reset and it 0.90 Mbps  :'(
Title: Re: NBN. What is your experience so far.
Post by: Spada on January 03, 2018, 12:39:35 PM
Our street recently got added to NBN. Interestingly, not long after that my ADSL2 download speed dropped to 1.3mp during peak times. Next door neighbour recently switched to NBN and said it was great..............for the 36 hours that it lasted. He has now been without internet for 3 weeks while NBN/Telstra shuffle responsibility (without any enthusiasm apparently).

We got notified by mail from NBN Co. that we needed to switch as the ADSL2 was soon being switched off in our area. Neighbour on the other side contacted Telstra about switching and was told that they are not doing any new connections in our area until about 6 months time as there is not enough capacity to support our area ?

There is a new housing estate of 1500 homes being developed between our street and the nearest exchange, so I'm not holding out much hope for the future.

looks like 4g via the mobile phone might be the best option ?

edit;- my mobile started misbehaving on the week-end, so I went into the Telstra shop yesterday to see about upgrading........................thats 4 hours of my life i'll never get back.....

Since when do you need to make an appointment at a shop ? doctors or solicitor sure...........but a Telstra retail outlet ?????? When I walked into a near empty store with multiple Telstra employees sitting along a wall doing what appeared to be data entry ?, young lassie asks if I was on the list ? no says I, I just want a phone, she starts tapping away on a tablet and says, that will be a 2 1/2 wait until the next available appointment.... >:( >:( >:( >:(

Imagine the uproar if Coles or Woollies had the same business model.............oh, you want milk and bread........come back in 2 1/2 hours and we'll see if a checkout is open........................ oop's, hang on.......maybe they are  ???

perhaps I should wander over to the rant page  :'(
Title: Re: NBN. What is your experience so far.
Post by: tryagain on January 03, 2018, 12:53:26 PM
looks like 4g via the mobile phone might be the best option ?

Just tested my phone and it's 10-20 times faster than my adsl2+, Prices have been coming down a lot recently but unless you are a fairly low consumption user it will likely cost a fair bit more.
Title: Re: NBN. What is your experience so far.
Post by: Bird on January 03, 2018, 01:08:28 PM
Quote from: Spada
Our street recently got added to NBN. Interestingly, not long after that my ADSL2 download speed dropped to 1.3mp during peak times. Next door neighbour recently switched to NBN and said it was great.... for the 36 hours that it lasted. He has now been without internet for 3 weeks while NBN/Telstra shuffle responsibility (without any enthusiasm apparently).

That's normal from everything I've read and what the 3-4 people here have been through


Quote
edit;- my mobile started misbehaving on the week-end, so I went into the Telstra shop yesterday to see about upgrading........................thats 4 hours of my life i'll never get back.....

Since when do you need to make an appointment at a shop ? doctors or solicitor sure...........but a Telstra retail outlet ?????? When I walked into a near empty store with multiple Telstra employees sitting along a wall doing what appeared to be data entry ?, young lassie asks if I was on the list ? no says I, I just want a phone, she starts tapping away on a tablet and says, that will be a 2 1/2 wait until the next available appointment.... >:( >:( >:( >:(

Went through similar few weeks ago when all I wanted was a new SIMM enabled... bloke infront of me stormed out after much almost heated discussion...
I didn't understand why until it was my turn.. 3 hours they wanted me to wait, I said I think you know the answer to that since most of you are standing around doing **** all.
This one person could have served me, but her job was to stand there with a tablet all day and just wait for people. This local shop is not Telstra owned I believe but a franchise.

Went to another Telstra owned shop - less than 5 mins work to enable a SIMM card.. I do it regularly with work but on Business accounts. They cant help peasant users.
Title: Re: NBN. What is your experience so far.
Post by: Fizzie on January 04, 2018, 08:42:54 AM
I'll throw in opposite stories for both areas :D

Swapped from Telstra Cable to NBN HFC back in November & it's been fine :D Tech took about 20 minutes to do the job (half of that on the phone trying to sort out discrepancy about name shown on his order) & it came active within ~2 hours, Has been fine since with consistent download speeds ~21 - 23 mbps & high 4's up. Couple of short dropouts but nothing to write home about :D

Got the young bloke a new phone for Chrissie which has a mini Sim, rather than the full size card in his old phone. Went into the local T shop (which is franchised) early last week to swap it. Mid-morning, all the staff were with customers except the girl with the ipad. Told her what we needed, Yep, fine - confirmed phone number involved, then she went behind the counter, punched some buttons & handed over a new Sim, with all contacts, music & so on already programmed into it! Total time in shop, ~3 minutes & $nil! ;D

Just got to be lucky sometimes, I guess :-*
Title: Re: NBN. What is your experience so far.
Post by: Pottsy on January 04, 2018, 09:34:17 AM
Hi all, we are similar to Fizzie, been on nbn fibre to the node for nearly twelve months now, overall pretty happy 23mbps downloads and around 3-4mbps uploads. We ran with Telstra and in general things when pretty smoothly, no major issues.
Title: Re: NBN. What is your experience so far.
Post by: DrewXT on January 04, 2018, 09:58:03 AM
I had FIL's SIM changed over the other day, and he wasn't even there... Max time 3 minutes, but to be fair the young bloke at the Telstra store has helped me out before with a duckup created in the Phillipines call centre that apparently couldn't be fixed - he took a day, and it's sorted

Sent from my Nexus 6P using Tapatalk

Title: Re: NBN. What is your experience so far.
Post by: Bird on January 08, 2018, 11:40:37 AM
www.smh.com.au/business/consumer-affairs/australia-s-broadband-slower-than-kazakhstan-20180107-p4yyb1.html (http://www.smh.com.au/business/consumer-affairs/australia-s-broadband-slower-than-kazakhstan-20180107-p4yyb1.html)
Title: Re: NBN. What is your experience so far.
Post by: Bird on January 17, 2018, 09:06:28 AM
I just fell off my chair with shock..


Quote
The National Broadband Network has admitted only one in four customers connecting through the most controversial technology in the mix will access its much-touted top speeds.

The disclosure, to a parliamentary committee, comes as pressure is mounting for the government to write down the value of the multi-billion dollar project as it struggles to deliver the service that would underpin its financial worth and the taxpayer investment in it.

Sitting before a parliamentary committee, NBN CEO Bill Morrow admits to the "poor customer experience" of HFC connected NBN users.
 
What the NBN response shows is that when the rollout concludes in 2020, three out of four fibre-to-the-node (FTTN) customers are not expected to be able to access its fastest download speeds, of 100 Mbps.

The controversial FTTN connection uses fibre to the nearest neighbourhood node and then uses copper wire for the rest of the journey to consumer premises.
 
 
Consumers who have fibre to their premises (FTTP), fibre to their building (FTTB) or fibre running down their street to the curb (FTTC) customers are estimated to be able to utilise the top speed plans.

http://www.theage.com.au/business/nbn-admits-three-in-four-won-t-get-top-speeds-as-writedown-talk-builds-20180116-p4yyj1.html (http://www.theage.com.au/business/nbn-admits-three-in-four-won-t-get-top-speeds-as-writedown-talk-builds-20180116-p4yyj1.html)



So if they cannot supply it - and admit it point blank....  how can they advertise and charge for something that cant be delivered ? Isnt that illegal?
 Or am I seeing this all wrong... ??? ???
Title: Re: NBN. What is your experience so far.
Post by: Bookleaf on January 17, 2018, 01:26:11 PM
NBN Co have a protective "you can not touch us" umbrella provided by legislation by the government.  No one can "take them to court" for anything they do or say.  The government of the day may huff and puff but they ultimately are the cause of what we now experience.  NBN Co is a very protected species.

NBN Co was created by the government of the day and were loaned billions of $$$ to implement the national NBN with the proviso they HAVE to pay it back - with interest.  NBN Co is basically a government owned company.

Two basic flaws in the whole process.
1. - NBN Co, after deciding on the best supply method - FTTP -, were forced under pressure by the government to find a cheaper method of supplying NBN.  Hence the FTTN came to be.  At the same time, NBN Co/the government decided it was a good idea to purchase from Testra ALL of the copper network to the premises for the implementation of FTTN and use Telstra as a contractor to fix any cable issues that may arise.  Well the copper cable is all old and not rely suitable for NBN speeds and thus is one contributor to the poor speed/performance of the NBN
2 - NBN Co set the wholesale price of internet usage that all the retailers - including Testra as they are now just a retailer of NBN, they do not own any of it - HAVE to pay.  The retailers then have to set their own retail pricing and decide how much wholesale internet they buy and share amongst their users.
The high cost set by NBN Co for the wholesale price- so they can start to repay the government the $$$$ loan -  has meant the retailers buy as little as they can and try and get away with sharing it thin over all their users.
This causes the  congestion and the subsequent slowdown we all see.  The second reason for poor NBN performance.

NBN  Co can say the performance is poor because it is - but they are reluctant to admit it - but that can not be taken to court over misleading advertising as it is mostly the retailers who are doing the advertising and trying to make a buck with the high wholesale cost and poor supply - as well as their own "buy as little, sell as much"  approach.
Title: Re: NBN. What is your experience so far.
Post by: rockrat on January 17, 2018, 10:12:49 PM
The whole NBN thing reminds me of the old saying - good, fast (Built), cheap, pick any two.

If we had the NBN we want when we want it (now) it would be too expensive.

If we wait for the technology to develop to drive prices down to what we want to pay, we wouldn’t have it yet.

And if it was the price we were willing to pay to have it now, it would be too slow.

The pace of technology development is so high that no matter what you do, if it takes more than a couple of years to build something you can guarantee a better, cheaper version will come out first.

Title: Re: NBN. What is your experience so far.
Post by: Kangaron on January 18, 2018, 10:32:55 AM
www.smh.com.au/business/consumer-affairs/australia-s-broadband-slower-than-kazakhstan-20180107-p4yyb1.html (http://www.smh.com.au/business/consumer-affairs/australia-s-broadband-slower-than-kazakhstan-20180107-p4yyb1.html)


Stats from the above,



Title: Re: NBN. What is your experience so far.
Post by: Bird on January 18, 2018, 10:47:10 AM
Stats from the above,
wish I could go back to my optus cable :(
Title: Re: NBN. What is your experience so far.
Post by: Bunyip on January 29, 2018, 01:31:36 PM
Having been connected to the NBN in Orange NSW for a couple of years I can say I was happy but not thrilled with it.
Still had buffering issues with movies etc...

New rental property has FTTP and it will be interesting to see the difference. as SWMBO won't be living in this property I am not allowed to get the really fast connection.

The property we are looking to purchase has fixed wireless NBN and is 4Km from the tower. Will be interesting to see how that one goes (if we ge the property).
Title: Re: NBN. What is your experience so far.
Post by: westvic on January 29, 2018, 05:29:56 PM
For what it is worth......useful link to see what properties have what connection and theoretical max speed

http://nbnmtm.australiaeast.cloudapp.azure.com/nbnmtm.html (http://nbnmtm.australiaeast.cloudapp.azure.com/nbnmtm.html)

I reckon this will become a "feature" when buying a house....fibre to the prem being worth a premium
Title: Re: NBN. What is your experience so far.
Post by: rossm on January 29, 2018, 06:08:58 PM
The green box is installed around the corner and  I got my first email offer from Telstra today.

Seems my connection date is April 27.

That is not auspicious. It is my wedding anniversary and that partnership did not end well. 
Title: Re: NBN. What is your experience so far.
Post by: Bird on January 29, 2018, 06:10:05 PM
The green box is installed around the corner and  I got my first email offer from Telstra today.

Seems my connection date is April 27.

That is not auspicious. It is my wedding anniversary and that partnership did not end well.
:cup: :cup: :cup:
Title: Re: NBN. What is your experience so far.
Post by: Pebble on February 10, 2018, 03:54:55 PM
First time on NBN when we moved to Geraldton WA. Have FTTP.
Same provider with ADSL we paid $60/month for 500gig data, and there was other advantages (like certain things not counted towards usage etc).
NBN costs us $55 a month, it's faster (went with the mid speed bracket, don't really notice it that much) but only get 100gig data. And everything is counted, uploads, downloads and no exclutions.

Didn't really experience issues in regards to dropouts with either, probably got lucky withe the ADSL at the last place as a lot of people with different providers seem to have issues. Occasionally you'd get times with ADSL when it was unresponsive for a bit, I guess this doesn't seem to happen as often or hardly ever with the NBN.

I guess NBN pricing with Internode isn't unreasonable though as I know people do pay a lot more. $75 would get us 500gig and $80 would get unlimited.... but with so much data would probably end up getting Netflix or whatever so that would add to the cost.... and problem is you can't use all that data when you go camping :)

Moving house with NBN was just as easy as doing it with ADSL, did have to sign up for a new 2yr contract to avoid fees but it was pretty much as simple as plugging the modem in at the new house. In some ways it's easier because you can arrange an overlap because of having to cancel one and start a new contract, compared to transferring your ADSL so therefore potentially being without internet for a few days etc.
Title: Re: NBN. What is your experience so far.
Post by: rossm on February 10, 2018, 05:07:32 PM
Had a call from my provider iiNet yesterday. I am still a few months away from FTTN switch on but have been looking at deals around so had an idea they were competitive and after a dozen years of fairly trouble free service I am happy to stick.

All done over the phone. They will send me a modem and call me when it is time to plug in.

People I dealt with were in Capetown which made conversation easy.
Title: Re: NBN. What is your experience so far.
Post by: gronk on February 10, 2018, 06:26:33 PM
Installation etc was easy a yr ago, but a few days ago noticed the phone has no dial tone ???  Internet works fine ??

Don't really care, but seeing as I'm paying for it, might get onto it !
Title: Re: NBN. What is your experience so far.
Post by: #jonesy on February 21, 2018, 03:01:02 PM
I got a letter today saying they want to do and inspection/maintenance on my connection. I hope they don’t expect me to be sitting at home waiting
Title: Re: NBN. What is your experience so far.
Post by: Bird on February 21, 2018, 03:05:17 PM
Quote from: #jonesy
I got a letter today saying they want to do and inspection/maintenance on my connection. I hope they don’t expect me to be sitting at home waiting
Then will.. LMAO but clear it with the boss first... 6mths, you can get that work done on your trailer while your waiting.
Title: Re: NBN. What is your experience so far.
Post by: Cruiser 105Tvan on February 21, 2018, 05:40:53 PM
Got FTTN hooked up last Wed.  Electrician called in Yesterday and re jigged the wiring in the house.
All my existing phones now work, old Alcatel 200 flat phones.
Along with a Uniden walk around phone in the main area of the house.
No noticeable difference at all. 
Stuck with Telstra for the Accounts and availability of mobile service.
For $4.00 more a month they are now allowing me to have 19gig shared between 3 mobile devices. 
Previously it was 1/2 gig +  4 gig.
Apparently I'm on the lowest cost plan for my situation ATM.
Title: Re: NBN. What is your experience so far.
Post by: Jon Burrell - Tentworld on February 22, 2018, 12:14:50 PM
Love our FTTN NBN at work.  It is an absolute life saver.  This is constantly what we get.  I did this just now when we have the full team working on the net right now. 

(http://www.speedtest.net/result/7079482815.png)
Title: Re: NBN. What is your experience so far.
Post by: WilSurf on February 22, 2018, 02:13:09 PM
Not sure when or if we will get it.
We have the hybrid version.......
Title: Re: NBN. What is your experience so far.
Post by: moeite on February 22, 2018, 02:56:53 PM
Love our FTTN NBN at work.  It is an absolute life saver.  This is constantly what we get.  I did this just now when we have the full team working on the net right now. 

(http://www.speedtest.net/result/7079482815.png)


And this is a 50Mbs (allegedly) connection.
(http://www.speedtest.net/result/7079724595.png)

Sometimes it gets as high as 15Mbs though. Rarely.
Title: Re: NBN. What is your experience so far.
Post by: Spada on February 22, 2018, 03:08:14 PM
And this is a 50Mbs (allegedly) connection.
(http://www.speedtest.net/result/7079724595.png)


and that recons it's faster than 62% of the country......................thanks, but I'll stick with my dial up a bit longer ?
Title: Re: NBN. What is your experience so far.
Post by: Cruiser 105Tvan on February 22, 2018, 04:43:26 PM
Mine at Evening peakhour.

Ping 10ms.
Download  23.85Mbps.
Upload        4.79Mbps.
Title: Re: NBN. What is your experience so far.
Post by: OldPaj on February 22, 2018, 05:17:50 PM
Just did this on my Telstra wireless broadband :

Ping 35ms
Download 6.82Mbs
Upload 1.18Mbs

They tell me I can access Satellite NBN and by the end of 2020 I may be able to access FTTN or even may be able access FTTP at my expense.
My neighbour has satellite NBN, and he is really happy with it. However at 250M away from him (admittedly slightly downhill), his providers tells me that they cannot support me!!!!

The joys of living 5.5Km from a regional town.
Title: Re: NBN. What is your experience so far.
Post by: paceman on February 22, 2018, 05:34:48 PM
They tell me I can access Satellite NBN and by the end of 2020 I may be able to access FTTN or even may be able access FTTP at my expense.
My neighbour has satellite NBN, and he is really happy with it. However at 250M away from him (admittedly slightly downhill), his providers tells me that they cannot support me!!!!

The joys of living 5.5Km from a regional town.

try a different provider then...

my father was in this exact same situation... another family about a kilometre up the road had NBN fixed wireless...

initially, when the isp looked at the coverage map, they said that my father couldn't get access, but when we said that our nearest neighbour had it and we could actually see the tower, they got someone to come out and do a site survey and lo and behold, he could get connected...

try ringing a different provider and tell them that your neighbour can get access... ask them to do a site survey...

if the isp won't do it, contact the NBN directly and tell them the same thing...


Title: Re: NBN. What is your experience so far.
Post by: rockrat on February 22, 2018, 06:24:14 PM
Not NBN, but recently got Optus cable installed on the 30mbps plan. Was getting less than 5mbps most of the time so I rang up and told them I wanted to cancel the plan and I’d try Telstra. So they offered to upgrade me to the 100mbps plan free of charge and said if that wasn’t good enough I could get out of the contract without penalty.  So now I get up to 70mbps at most, but most of the time it is still less than 30mbps. So now I am basically getting almost what I paid for.

With 5g mobile in the pipeline, anything other than FTTP will likely be redundant within a few years anyway.
Title: Re: NBN. What is your experience so far.
Post by: Jon Burrell - Tentworld on February 22, 2018, 08:00:25 PM
Just did this on my Telstra wireless broadband :

Ping 35ms
Download 6.82Mbs
Upload 1.18Mbs

They tell me I can access Satellite NBN and by the end of 2020 I may be able to access FTTN or even may be able access FTTP at my expense.
My neighbour has satellite NBN, and he is really happy with it. However at 250M away from him (admittedly slightly downhill), his providers tells me that they cannot support me!!!!

The joys of living 5.5Km from a regional town.

If you can see your neighbours house,  talk to him nicely about installing this on his roof and install one on yours too.  I've used this in the past and it's exceptional.  Just needs direct line of sight.

https://www.telcoantennas.com.au/site/ubiquiti-nanobridge-m-point-point-wifi-bridge (https://www.telcoantennas.com.au/site/ubiquiti-nanobridge-m-point-point-wifi-bridge)
Title: Re: NBN. What is your experience so far.
Post by: OldPaj on February 24, 2018, 08:21:56 PM
If you can see your neighbours house,  talk to him nicely about installing this on his roof and install one on yours too.  I've used this in the past and it's exceptional.  Just needs direct line of sight.

https://www.telcoantennas.com.au/site/ubiquiti-nanobridge-m-point-point-wifi-bridge (https://www.telcoantennas.com.au/site/ubiquiti-nanobridge-m-point-point-wifi-bridge)

That seems like a certain possibility, I would wonder whose account my usage would be on! The other thing is I would need to cut a path through his olive grove so I could actually see his house.
Title: Re: NBN. What is your experience so far.
Post by: markg66 on February 24, 2018, 09:36:09 PM
Was supposed to be connected on the 1st of July 2017............., prepaid on a 100MB unlimited plan, selected email address etc, iinet set up the new NBN account etc (we are already with them). The hardware install never happened in our area for some reason no one will tell us about and we are still waiting. Williamson Rd, Morayfield, Qld.
Title: Re: NBN. What is your experience so far.
Post by: Rick1970 on February 25, 2018, 08:11:43 AM
We have had NBN for a few years now, 1st on their intrim sat serice, now on the new sat service. While speeds are not as fast as you can get in town, its a lot better the the dial up (28kb max speed i seen) that was the only option before that. Now if i could only get mobile coverage here........
Title: Re: NBN. What is your experience so far.
Post by: rockrat on February 25, 2018, 10:20:16 AM
We have had NBN for a few years now, 1st on their intrim sat serice, now on the new sat service. While speeds are not as fast as you can get in town, its a lot better the the dial up (28kb max speed i seen) that was the only option before that. Now if i could only get mobile coverage here........
If you have internet you might be able to use the call over wifi function in your phone. I’ve got an iPhone on Optus mobile and when I am home it switches to using the internet to make calls. Obviously doesn’t help if your not in range of your home internet wifi though.
Title: Re: NBN. What is your experience so far.
Post by: Rick1970 on February 25, 2018, 03:09:43 PM
If you have internet you might be able to use the call over wifi function in your phone. I’ve got an iPhone on Optus mobile and when I am home it switches to using the internet to make calls. Obviously doesn’t help if your not in range of your home internet wifi though.

I tried that.....didn't work.
May well have been operator error tho  ;D
Title: Re: NBN. What is your experience so far.
Post by: paceman on February 25, 2018, 03:55:18 PM
That seems like a certain possibility, I would wonder whose account my usage would be on! The other thing is I would need to cut a path through his olive grove so I could actually see his house.

it would be your neighbour's account, as that's the only account that would be in use...

you, with this equipment, would be effectively just another 'wifi' device 'in his house', but not really... :)
Title: Re: NBN. What is your experience so far.
Post by: Pete79 on February 26, 2018, 12:20:00 PM
Interesting news;
 https://www.smh.com.au/business/companies/more-than-850-000-homes-to-get-nbn-speed-upgrade-20180223-p4z1hi.html (https://www.smh.com.au/business/companies/more-than-850-000-homes-to-get-nbn-speed-upgrade-20180223-p4z1hi.html)

Considering that our area is not even on the roll out map, and the fact that I have 2km of copper cable between the exchange and my house, I had no intentions of getting anything other then the lowest speed plan (knowing that I’ll never get any more than the lowest possible speeds over the network).
But if they’re going to hand out higher speed contracts for the lower speed price, I guess I’d take it. Though I’m not holding my breath waiting to see us added to the roll out map.


And I only just found out my distance from the exchange on Friday when I was on the phone with BigPond for almost 2 hours trying to resolve my ADSL2+ speeds of 0.1mb/s Down and 0.5mb/s Up.
Knowing that NBN is going to go through those same copper cables, I’m excited... ::)
Title: Re: NBN. What is your experience so far.
Post by: Bird on February 26, 2018, 12:39:50 PM
Quote from: Pete79
[url=https://www.smh.com.au/business/companies/more-than-850-000-homes-to-get-nbn-speed-upgrade-20180223-p4z1hi.html]https://www.smh.com.au/business/companies/more-than-850-000-homes-to-get-nbn-speed-upgrade-20180223-p4z1hi.html (https://www.smh.com.au/business/companies/more-than-850-000-homes-to-get-nbn-speed-upgrade-20180223-p4z1hi.html)[/URL]

Interesting asked few mates right now if its changed, and one has gone up from 25 last week to 40meg right now.
Title: Re: NBN. What is your experience so far.
Post by: Jon Burrell - Tentworld on February 26, 2018, 08:03:14 PM
That seems like a certain possibility, I would wonder whose account my usage would be on! The other thing is I would need to cut a path through his olive grove so I could actually see his house.


The dishes only need to see each other. So if you put it on the roof it might see over. Or you could run cable out in front of those trees.  To save you the trimming, but then you might need to consider burying the cable.

Regarding the internet.  I am not familiar with what Fixed Wireless can do, and I couldnt find the answer googling just now.  I know that FTTP allows you to have 4x different internet connections through the same cable, but I am not as confident about what Fixed Wireless NBN can do. 

It does appear to allow for more than one connection,  so that means you can organise and pay for your own connection at your neighbours house and they can have their own too.

That is,  if this article can be trusted! 
http://forums.whirlpool.net.au/archive/2485516 (http://forums.whirlpool.net.au/archive/2485516) 

Title: Re: NBN. What is your experience so far.
Post by: paceman on February 26, 2018, 08:32:40 PM
The dishes only need to see each other. So if you put it on the roof it might see over. Or you could run cable out in front of those trees.  To save you the trimming, but then you might need to consider burying the cable.

Regarding the internet.  I am not familiar with what Fixed Wireless can do, and I couldnt find the answer googling just now.  I know that FTTP allows you to have 4x different internet connections through the same cable, but I am not as confident about what Fixed Wireless NBN can do. 

It does appear to allow for more than one connection,  so that means you can organise and pay for your own connection at your neighbours house and they can have their own too.

That is,  if this article can be trusted! 
http://forums.whirlpool.net.au/archive/2485516 (http://forums.whirlpool.net.au/archive/2485516)


depends on a few different variables...  that's why i talked about it as if you were using your neighbour's account...

having a separate connection in another person's home could get messy... depending on the relationship...

i would have a go at getting your own connection, using your neighbour's successful setup as a basis for your enquiry...

mobile data is becoming cheaper, depending on provider and signal strength... maybe that is an option, depending on your intended usage?


Title: Re: NBN. What is your experience so far.
Post by: Merts on February 28, 2018, 04:50:02 PM
So, just received an email from TPG who are my internet service provider.

You are entitled to a refund and a costless exit from your NBN contract

We are writing to inform you that we have checked your National Broadband Network (NBN) connection and found that you cannot receive the internet speeds you have been paying for. We have entered into an undertaking with the Australian Competition and Consumer Commission (ACCC) to offer you a refund because we are likely to have breached the Australian Consumer Law. As a result, we are offering you a choice of three options below, including a refund of $160.

You are currently paying for a Superfast plan which has maximum speeds of 100Mbps download and 40Mbps upload.

The maximum speeds you can actually receive are 62.407Mbps download and 36.062Mbps upload.

This means that you are paying for speeds of up to 100Mbps download and 40Mbps upload, when the fastest speeds you can actually receive are 62.407Mbps download and 36.062Mbps upload.

It goes on to explain that I can (without penalty) change to the 'fast' plan which has a 50Mbps limit without penalty, and receive the $160 refund (which I assume will be in the form of a credit against future monthly charges). Considering the fastest I've ever seen the connection is in the low 50s, that seems like the smart thing to do.
Title: Re: NBN. What is your experience so far.
Post by: rockrat on February 28, 2018, 07:43:28 PM
So, just received an email from TPG who are my internet service provider.

You are entitled to a refund and a costless exit from your NBN contract

We are writing to inform you that we have checked your National Broadband Network (NBN) connection and found that you cannot receive the internet speeds you have been paying for. We have entered into an undertaking with the Australian Competition and Consumer Commission (ACCC) to offer you a refund because we are likely to have breached the Australian Consumer Law. As a result, we are offering you a choice of three options below, including a refund of $160.

You are currently paying for a Superfast plan which has maximum speeds of 100Mbps download and 40Mbps upload.

The maximum speeds you can actually receive are 62.407Mbps download and 36.062Mbps upload.

This means that you are paying for speeds of up to 100Mbps download and 40Mbps upload, when the fastest speeds you can actually receive are 62.407Mbps download and 36.062Mbps upload.

It goes on to explain that I can (without penalty) change to the 'fast' plan which has a 50Mbps limit without penalty, and receive the $160 refund (which I assume will be in the form of a credit against future monthly charges). Considering the fastest I've ever seen the connection is in the low 50s, that seems like the smart thing to do.
Except when you drop to the 50Mbps plan, you will probably actually achieve much less. I'd ask them for the $160 refund and let you stay on the Superfast Plan at no extra cost. Otherwise see what other providers can offer (you should be entitled to a cash refund).  The only provider, in my recent experience, who won't negotiate on price/speeds these days is telstra.
Title: Re: NBN. What is your experience so far.
Post by: Merts on March 01, 2018, 10:27:50 AM
Except when you drop to the 50Mbps plan, you will probably actually achieve much less. I'd ask them for the $160 refund and let you stay on the Superfast Plan at no extra cost. Otherwise see what other providers can offer (you should be entitled to a cash refund).  The only provider, in my recent experience, who won't negotiate on price/speeds these days is telstra.

I highly doubt I will receive 'much less'. If they throttle it to less than 40 to 50 (which is all I ever get anyway), they will be running foul of the ACCC ruling (which is why they are offering the refund and the change of plan).
Title: Re: NBN. What is your experience so far.
Post by: paceman on March 08, 2018, 10:30:12 AM
just migrated the oldie's NBN fixed wireless service from iinet to aussie broadband...

not a bad result on a 50/20 plan... :)  (pretty constant speeds, even during peak periods)


(http://www.speedtest.net/result/7120158131.png) (http://www.speedtest.net/result/7120158131)
Title: Re: NBN. What is your experience so far.
Post by: Merts on March 13, 2018, 03:53:33 PM
Update on my change from the 100Mbps to 50Mbps plan. My download speeds have not changed (still generally between high 30s and high 40s), and my upload has reduced from around 30 to just under 20.
Title: Re: NBN. What is your experience so far.
Post by: Rodt on March 14, 2018, 06:48:29 AM
We are getting closer to having the NBN available and the junk mail has already started to arrive. Very keen to get us to sign up before the time but in the small print don't guarantee when connection will occur or what speed we will be able to achieve. Maybe I am missing something but why would you sign up for a plan size when they don't even know what speeds you can get  ???
Title: Re: NBN. What is your experience so far.
Post by: Rumpig on March 14, 2018, 07:32:39 AM
We are getting closer to having the NBN available and the junk mail has already started to arrive. Very keen to get us to sign up before the time but in the small print don't guarantee when connection will occur or what speed we will be able to achieve. Maybe I am missing something but why would you sign up for a plan size when they don't even know what speeds you can get  ???
because many people never know exactly what they are getting but want the latest and “greatest” of everything available to them to keep up with the Jone’s....can’t be seen to be missing out now.
Title: Re: NBN. What is your experience so far.
Post by: paceman on March 14, 2018, 07:41:32 AM
We are getting closer to having the NBN available and the junk mail has already started to arrive. Very keen to get us to sign up before the time but in the small print don't guarantee when connection will occur or what speed we will be able to achieve. Maybe I am missing something but why would you sign up for a plan size when they don't even know what speeds you can get  ???

whilst no-one can 'guarantee' a speed, most reputable ISP's will be able to at least give you a rough estimate of what speeds you might be able to achieve, depending on location, distance from node, etc...

and these reputable ISP's will normally also offer free plan changes, if you decide to upgrade or downgrade...

you/they have to start somewhere...  considering the standard baseline plan is fast becoming the 50/20 plan, this is normally a good starting point...
Title: Re: NBN. What is your experience so far.
Post by: Rodt on March 14, 2018, 12:50:16 PM
because many people never know exactly what they are getting but want the latest and “greatest” of everything available to them to keep up with the Jone’s....can’t be seen to be missing out now.
Probably right mate. Not sure I have ever bignoted anywhere about what internet speed I have signed up for. Different world I suppose
Title: Re: NBN. What is your experience so far.
Post by: Rodt on March 14, 2018, 12:52:36 PM
whilst no-one can 'guarantee' a speed, most reputable ISP's will be able to at least give you a rough estimate of what speeds you might be able to achieve, depending on location, distance from node, etc...

and these reputable ISP's will normally also offer free plan changes, if you decide to upgrade or downgrade...

you/they have to start somewhere...  considering the standard baseline plan is fast becoming the 50/20 plan, this is normally a good starting point...

Thanks for the tip. I reckon it's probably easier to start lower and then upgrade if needed. Don't imagine too many would try to charge you for going to a more expensive plan however I wonder if there would be more ready to hit you if you downgraded.

The start of the journey let's see where it leads us
Title: Re: NBN. What is your experience so far.
Post by: rossm on April 06, 2018, 04:23:29 PM
Just been advised that my NBN connection date has been changed: From April 27 to August 3.

The advice is that  NBN Co says "more infrastructure" is needed.

The green box has been around the corner for months.

And now they find out that more work is needed.

Why am I not surprised?   

 

 
Title: Re: NBN. What is your experience so far.
Post by: Bird on April 18, 2018, 12:16:14 PM
So my contract is up and its time to change. I've changed most important people to my Gmail now, so email address is not that important anymore.

With Optus and have been for 10-15yrs, and never really had any service issues. Their cable service was great, better than NBN :( I'd be happy to stay depending on what they offer me when I call... but I never seem to have success bargaining with miracle offers others seem to get :( I always get the new staff member sticking to the script, even when I threaten to leave. :'(

But it Shits me with Optus its cheaper to get their BUNDLES - than just their internet.
I have the Entertainment pack now, which inc a home phone, and Fetch, which I turned on for about 1 hour and chucked in the bin, it was ****in woeful! And never plugged a phone in... so not using, why should I pay for it.

Currently payin 95/mth for the 25 plan at moment :-[ only cause it was early days of NBN bend over plans when I signed up.

But after hearing good things about TPG - Im looking at the TPG offerings, I can save nearly 30/mth and double my speed (NBN50 plan).
https://www.tpg.com.au/nbn (https://www.tpg.com.au/nbn)

Anyone with TPG?? Good/bad/Ugly?
I hear their service and speed is fine, but their support leaves a lot to be desired?
EG: If you need a service call they expect you to pay up front, and if it IS their fault they then refund you. ??? I've never heard of from ISP's and think thats ****ed.
Title: Re: NBN. What is your experience so far.
Post by: paceman on April 18, 2018, 12:26:13 PM
Anyone with TPG?? Good/bad/Ugly?
I hear their service and speed is fine, but their support leaves a lot to be desired?
EG: If you need a service call they expect you to pay up front, and if it IS their fault they then refund you. ??? I've never heard of from ISP's and think thats ****ed.

wouldn't touch them with a 50 foot pole... service, speed and overall management is s**t, IMO...

i moved from iinet (tpg sub now) to aussie broadband and haven't looked back...

no peak hour slowness, totally transparent company who actually publish their CVC graphs (link below) so you can see how they are performing:

https://www.aussiebroadband.com.au/cvc-graphs/ (https://www.aussiebroadband.com.au/cvc-graphs/)

they don't over-subscribe their links and have a policy of leaving a decent percentage free to allow for spikes in traffic...

in your case, bird, $79 per month gets you a 50mb plan, unlimited data...

https://www.aussiebroadband.com.au/residential/residential-internet/nbn/ (https://www.aussiebroadband.com.au/residential/residential-internet/nbn/)

aussie-based support as well...

hard to go past...  i'm on a 100mb FTTN plan, am about 500m from the node and get a rock solid 68-70mb any time of the day or night...

oldies are on a fixed wireless 50mb plan and get 46-48mb any time...


Title: Re: NBN. What is your experience so far.
Post by: jwb on April 18, 2018, 01:06:58 PM
I've been with TPG since Nov 17
HFC connection
No issues that I've found
I went "no contract" so that I could move if I had issues.
Went for a cheap plan but soon found limits
Moved up 1 plan.
All good so far.
I was surprised!

Sent from my SM-G930F using Tapatalk

Title: Re: NBN. What is your experience so far.
Post by: Bird on April 18, 2018, 01:22:17 PM
wouldn't touch them with a 50 foot pole... service, speed and overall management is s**t, IMO...

i moved from iinet (tpg sub now) to aussie broadband and haven't looked back...

no peak hour slowness, totally transparent company who actually publish their CVC graphs (link below) so you can see how they are performing:

https://www.aussiebroadband.com.au/cvc-graphs/ (https://www.aussiebroadband.com.au/cvc-graphs/)

they don't over-subscribe their links and have a policy of leaving a decent percentage free to allow for spikes in traffic...

in your case, bird, $79 per month gets you a 50mb plan, unlimited data...

https://www.aussiebroadband.com.au/residential/residential-internet/nbn/ (https://www.aussiebroadband.com.au/residential/residential-internet/nbn/)

aussie-based support as well...

hard to go past...  i'm on a 100mb FTTN plan, am about 500m from the node and get a rock solid 68-70mb any time of the day or night...

oldies are on a fixed wireless 50mb plan and get 46-48mb any time...
500mtrs? in my wettest dreams...
Line of sight distance: 2376m. Possible cable distance: 2846m. its one of the biggest exchanges in Vic

Its interesting only heard good things about TPG over the years, and even on whingepool!  Another reason I looked at TPG bloke at work is with them on the 100 plan and has had it ~6mths and in the last 2 mths something has changed to make it MUCH better. No idea what, but his speeds havent dropped below 96meg any time of day or night... No congestion at all. Hes in Moorabbin Vic near the airport.

I'll keep looking and thinking.
Title: Re: NBN. What is your experience so far.
Post by: Pete79 on April 18, 2018, 02:41:13 PM
So my contract is up and its time to change. I've changed most important people to my Gmail now, so email address is not that important anymore.

Did you go with Gmail just so you could write “this message will self destruct”...?? ;D

 https://www.gizmodo.com.au/2018/04/3-better-alternatives-to-gmails-self-destructing-emails/ (https://www.gizmodo.com.au/2018/04/3-better-alternatives-to-gmails-self-destructing-emails/)
Title: Re: NBN. What is your experience so far.
Post by: Bird on April 18, 2018, 07:25:43 PM
cant believe Im asking this..

Anyone with Telstra???
Looking at the costs, for what IM paying now for foxtel for sport, and optus for internet, I can get foxtel and 100meg internet for less than Im using now with a Telstra plan.
I feel dirty asking that

Great news! You can connect to the nbn™ network via Fibre to the Premises technology.
Title: Re: NBN. What is your experience so far.
Post by: GeoffA on April 18, 2018, 07:41:59 PM
....
Anyone with Telstra???
....

Yep. FTTP.

30 seconds ago.....2 ping, 91 down, 34 up. Everyone in the house on-line.

No complaints.
Title: Re: NBN. What is your experience so far.
Post by: tryagain on April 18, 2018, 07:43:05 PM
cant believe Im asking this..

Anyone with Telstra???
Looking at the costs, for what IM paying now for foxtel for sport, and optus for internet, I can get foxtel and 100meg internet for less than Im using now with a Telstra plan.
I feel dirty asking that

Great news! You can connect to the nbn™ network via Fibre to the Premises technology.

I was told by the guy who tied to fix my POS adsl2 connection that when I do finally get NBN, Telstra or Aussie Broadband are the two to go with, having said that, I have just dealt with Telstra for issues with my wife's and my new mobile plans and their customer service is a PITA, but got a $50 credit on my wife's account because I said I wanted to be compensated for my hassle and a $10/m credit and an extra 5GB/m on mine as they were still advertising an add on that was no longer available.
Title: Re: NBN. What is your experience so far.
Post by: paceman on April 18, 2018, 08:00:14 PM
I was told by the guy who tied to fix my POS adsl2 connection that when I do finally get NBN, Telstra or Aussie Broadband are the two to go with, having said that, I have just dealt with Telstra for issues with my wife's and my new mobile plans and their customer service is a PITA, but got a $50 credit on my wife's account because I said I wanted to be compensated for my hassle and a $10/m credit and an extra 5GB/m on mine as they were still advertising an add on that was no longer available.

telstra would be my second choice... (after aussie broadband, my current ISP)

have not had one issue with them in over 20 years of being a phone customer...
Title: Re: NBN. What is your experience so far.
Post by: tryagain on April 18, 2018, 08:02:38 PM
I have woefully slow adsl2, am at the limit in regards to distance from the exchange so have very slow internet and frequent dropouts so have been counting down to getting broadband, when I looked earlier last year they said from Oct 2017, then it went too 5th Jan 2018, just checked again and now it's saying Oct 2018 WTF? Just checked my current speed after a reset and it 0.90 Mbps  :'(


That was back in January, just checked again now and "Planned availability: Progressively from Jan-Jun 2019*." SERIOUSLY WTF from Oct 2017 to now Jan-Jun 2019, even though the "Build has commenced"

Will just enjoy the speed I am currently getting at Uni I guess to take my mind off of my crappy home connection.

A speed test from Uni

(http://www.speedtest.net/result/7237434568.png) (http://www.speedtest.net/result/7237434568)
Title: Re: NBN. What is your experience so far.
Post by: rockrat on April 18, 2018, 08:46:45 PM
cant believe Im asking this..

Anyone with Telstra???
Looking at the costs, for what IM paying now for foxtel for sport, and optus for internet, I can get foxtel and 100meg internet for less than Im using now with a Telstra plan.
I feel dirty asking that

Great news! You can connect to the nbn™ network via Fibre to the Premises technology.
I went the opposite direction. Ditched standard Foxtel and Telstra for Foxtel Now and Optus when I moved house from one inner Brisbane suburb to another. Overall I think Telstra was better than Optus but more expensive. 
Title: Re: NBN. What is your experience so far.
Post by: jmy on April 18, 2018, 09:59:56 PM
...

Anyone with Telstra???

...


Yep, FTTP for 12 months, never dropped out, 4G backup in gateway has done nothing.  CVC is the difference between the quality ISP's.  Telstra just has more bandwidth than anyone else.  Whenever I've ran a speedtest never got below 90Mbit/s.  Aussie Broadband would be my 2nd choice.
Title: Re: NBN. What is your experience so far.
Post by: Rodt on April 19, 2018, 07:34:44 AM
Received an email overnight from Kogan that announced they are now in the nbn market

When it comes my turn to signup I hope my head doesn't explode
Title: Re: NBN. What is your experience so far.
Post by: paceman on April 19, 2018, 07:51:44 AM
Telstra just has more bandwidth than anyone else.

for the NBN, this isn't necessarily correct...

the amount of CVC purchased for customers is the key, with everyone having the opportunity (but maybe not the $$$) to buy the appropriate amount for their customers...

also, how that CVC ratio is managed is also an important factor...

telstra may have the $$$ to buy more CVC than others, but don't always do it, whereas an RSP like aussie broadband make it a part of their standard operating policy to have a % buffer on every link they have... and this can be viewed by the publicly available CVC graphs, which most other RSP's don't make available...




Title: Re: NBN. What is your experience so far.
Post by: Bird on April 19, 2018, 09:01:23 AM
Quote from: Rodt
... I hope my head doesn't explode
That's where I am right now. The more I look into it the more confused I get..

 I'm a bit of a fan of more well known ISP's or bigger for support, experience and a Helpdesk that speaks real English I'd pay more for.
Title: Re: NBN. What is your experience so far.
Post by: WilSurf on April 19, 2018, 02:11:20 PM
We are with Telstra, but no NBN yet as we are on the hybrid which has been delayed till no-one knows when.
The cable internet from Telstra is not the fastest at all and regularly drops out.
I have a better and stable connection with my mobile using Virgin than Telstra.
Title: Re: NBN. What is your experience so far.
Post by: Pottsy on April 19, 2018, 02:15:30 PM
With Telstra, small internet plan and Foxtel package, no issues, quite often on Mac and two to three other wifi connections in the house when the kids are here.
Title: Re: NBN. What is your experience so far.
Post by: D4D on April 20, 2018, 07:38:16 AM
My folks were forced to cutover to the NBN the other month, they live regional. They have FTTN and are approx. 200m from the node. They went with Telstra and paid the extra to have a Telstra modem supplied and premium install. The local tech was fantastic and was able to setup everything properly for them, including retaining use of the old phones, he got under the house and rewired everything. They're very happy and so am I as it all works and I don't need to provide tech support. Some of their neighbours who self installed are not so lucky and have had lots of issues.
Title: Re: NBN. What is your experience so far.
Post by: paceman on April 20, 2018, 07:44:00 AM
My folks were forced to cutover to the NBN the other month, they live regional. They have FTTN and are approx. 200m from the node. They went with Telstra and paid the extra to have a Telstra modem supplied and premium install. The local tech was fantastic and was able to setup everything properly for them, including retaining use of the old phones, he got under the house and rewired everything. They're very happy and so am I as it all works and I don't need to provide tech support. Some of their neighbours who self installed are not so lucky and have had lots of issues.

my in-laws were similar... they were on telstra adsl and telstra just sent out the NBN upgrade modem, simple install and when the NBN was ready, it automatically switched them over...

people complain about telstra (and some with good reason), but i haven't had a bad experience with them and they obviously get a fair bit right...
Title: Re: NBN. What is your experience so far.
Post by: Bird on April 20, 2018, 09:31:19 AM
My folks were forced to cutover to the NBN the other month, they live regional. They have FTTN and are approx. 200m from the node. They went with Telstra and paid the extra to have a Telstra modem supplied and premium install. The local tech was fantastic and was able to setup everything properly for them, including retaining use of the old phones, he got under the house and rewired everything. They're very happy and so am I as it all works and I don't need to provide tech support. Some of their neighbours who self installed are not so lucky and have had lots of issues.
Good old country service. You cant beat it.
Title: Re: NBN. What is your experience so far.
Post by: Pete79 on April 20, 2018, 09:55:24 AM
Good old country service. You cant beat it.

The key line there is "they paid the extra to have a Telstra modem supplied and premium install".

The reality of country service these days is to run the fiber cable to all of the properties zoned "residential" and "rural residential" but refuse to go the extra 10m down the road so any "rural" properties can get connected...
Rural = Skymuster for NBN.
Doesn't matter if you're less then 1km from the exchange or that the new fiber cable literally stops in front of your house, if you're zoned rural you must expect second class service in this modern country...
Title: Re: NBN. What is your experience so far.
Post by: Paddler Ed on April 20, 2018, 10:05:18 AM
The key line there is "they paid the extra to have a Telstra modem supplied and premium install".

The reality of country service these days is to run the fiber cable to all of the properties zoned "residential" and "rural residential" but refuse to go the extra 10m down the road so any "rural" properties can get connected...
Rural = Skymuster for NBN.
Doesn't matter if you're less then 1km from the exchange or that the new fiber cable literally stops in front of your house, if you're zoned rural you must expect second class service in this modern country...


And a chunk of the SkyMuster bandwidth was sold to Qantas (http://www.news.com.au/national/victoria/data-drought-qantas-uses-sky-muster-for-pieinthesky-wifi/news-story/3ddae8cc466fc6769d221def50d76a9a) so city people could stay connected whilst flying...

I'm lucky, I'm about 1.5km from the town boundary, but do get NBN Fixed Wireless (and am only a few km from the towers) so do OK there.

I think the best comment was when I heard someone say they had the AARNET line run through their property but weren't allowed to connect to that... you think NBN FTTP is quick? AARNET is quicker again as that's the backbone for the university networks.
Title: Re: NBN. What is your experience so far.
Post by: Bird on April 20, 2018, 10:06:29 AM
Quote from: Paddler Ed
I think the best comment was when I heard someone say they had the AARNET line run through their property but weren't allowed to connect to that...
he should keep blowing it up or cutting the link until they come to the party!
Title: Re: NBN. What is your experience so far.
Post by: Pete79 on April 20, 2018, 10:15:30 AM
And a chunk of the SkyMuster bandwidth was sold to Qantas (http://www.news.com.au/national/victoria/data-drought-qantas-uses-sky-muster-for-pieinthesky-wifi/news-story/3ddae8cc466fc6769d221def50d76a9a) so city people could stay connected whilst flying...

I'm lucky, I'm about 1.5km from the town boundary, but do get NBN Fixed Wireless (and am only a few km from the towers) so do OK there.

I think the best comment was when I heard someone say they had the AARNET line run through their property but weren't allowed to connect to that... you think NBN FTTP is quick? AARNET is quicker again as that's the backbone for the university networks.


Lucky bugger...
With the hills between me and the tower it'll cost me about $5k for a mast big enough to hit the closest fixed wifi provider.
Next option is $2k for a 3G/4G boosted system, got this one quoted late last month and seriously considering it as our current mobile reception is 1 bar of 3G (More good ol' country service ;) ).
And the final option is to stay on the current ADSL connection until the last day that Telstra supply it to us.
Title: Re: NBN. What is your experience so far.
Post by: tryagain on April 20, 2018, 10:16:13 AM
I think the best comment was when I heard someone say they had the AARNET line run through their property but weren't allowed to connect to that... you think NBN FTTP is quick? AARNET is quicker again as that's the backbone for the university networks.


Yep, did you see my scores up a few posts, here it is again anyway

(http://www.speedtest.net/result/7237434568.png) (http://www.speedtest.net/result/7237434568)
Title: Re: NBN. What is your experience so far.
Post by: Bird on April 20, 2018, 12:47:10 PM
Received an email overnight from Kogan that announced they are now in the nbn market


https://www.koganinternet.com.au/ (https://www.koganinternet.com.au/)
Title: Re: NBN. What is your experience so far.
Post by: rossm on May 09, 2018, 09:59:37 PM
Got a text the other day telling me NBN was ready, which was a surprise because it was scheduled for April 27 then put back to August.

On Monday  Saw a guy out the front checking my pit and went out to ask what’s up and he told me he had just switched me over. That was another surprise.

Inside the home  phone as dead and the ADSL was off. Only problem is I had no new modem. Then I get a text telling  me it’s on the way.

Arrived this afternoon and I was quite pleased that I seemed to follow the instructions setting it up  and all seemed good. Until right at the end.  No  internet.

On the phone to iiNet,  went through it again, still no joy. Guy was very methodical and patient. Went  away and then rang me back.

Upshot is there is a line fault or a dodgy modem. What to do?

I am off to Canada tomorrow, see about it in three weeks.

Bit of a bummer but probably par for the course.
Title: Re: NBN. What is your experience so far.
Post by: Outbeck on May 09, 2018, 10:39:19 PM
NBN? Lol
I haven't even got ADSL.
This reply is brought to you courtesy of my mobile hotspot.
I think I'm up to the 5th 6 month delay of fixed wireless and I expect the 6th delay in about 2 months.
I have a old dial-up satellite dish on my roof but am told by the twits at NBNco that I'm ineligible for NBN Satellite.
There was no reason given why I was ineligible for NBN satellite, just a whole page of nauseating spin (by the way, the guy down the road has it).
I'm in the Corangamite electoral area that received a huge amount of funding for NBN in the region at the last election.
Still no internet.
Just look forward to the next 6th month postponement and the next and the next.
 
Title: Re: NBN. What is your experience so far.
Post by: Cruiser 105Tvan on May 09, 2018, 11:37:40 PM
Needs another category in the survey,

'Can't complain, no-one would believe me if I did.'
Title: Re: NBN. What is your experience so far.
Post by: Fizzie on May 10, 2018, 07:15:13 AM
On Monday  Saw a guy out the front checking my pit and went out to ask what’s up and he told me he had just switched me over. That was another surprise.

So you didn't actually apply to be switched across ???

That's a bit strange ??? I reckon the reason your NBN isn't working is because they've tried hooking it up to the wrong address - the tech has done things at your place, when he's supposed to fixing up Mr Jones at number 22! >:D
Title: Re: NBN. What is your experience so far.
Post by: paceman on May 10, 2018, 07:43:37 AM
So you didn't actually apply to be switched across ???

That's a bit strange ??? I reckon the reason your NBN isn't working is because they've tried hooking it up to the wrong address - the tech has done things at your place, when he's supposed to fixing up Mr Jones at number 22! >:D

there is only a fixed amount of time that you can voluntarily sign up to be switched over to the NBN (once your area is NBN-ready) before they will switch off the old copper connections...

your area should have been notified that the mandatory switch-over date was coming up... doesn't always happen, though...
Title: Re: NBN. What is your experience so far.
Post by: Fizzie on May 10, 2018, 07:51:38 AM
Yeah, but it's supposed to be 18 months from Ready For Service till switch off (although some areas have apparently been as short as 6 months)
Title: Re: NBN. What is your experience so far.
Post by: paceman on May 10, 2018, 07:57:56 AM
Yeah, but it's supposed to be 18 months from Ready For Service till switch off (although some areas have apparently been as short as 6 months)

and that's why i put my 'should' in italics...  ;D

have heard horror stories about areas being switched over within a month with no notification at all...  ???
Title: Re: NBN. What is your experience so far.
Post by: rossm on May 10, 2018, 02:50:51 PM
So you didn't actually apply to be switched across ???

That's a bit strange ??? I reckon the reason your NBN isn't working is because they've tried hooking it up to the wrong address - the tech has done things at your place, when he's supposed to fixing up Mr Jones at number 22! >:D

Sorry if it was not clear. I did apply to be switched but was told one date, then that was postponed. Then they did it.

Not really bothered about that, a minor inconvenience while I waited two days for the modem to arrive.

Issue is it doesn’t work and the iSP tells me they need to run checks on the line etc and maybe check in the house or the modem may  be faulty or ....

And I am on a plane later today so have decided  to just leave it till I get back.
Title: Re: NBN. What is your experience so far.
Post by: rossm on May 10, 2018, 04:16:57 PM
Sorry if it was not clear. I did apply to be switched but was told one date, then that was postponed. Then they did it.

Not really bothered about that, a minor inconvenience while I waited two days for the modem to arrive.

Issue is it doesn’t work and the iSP tells me they need to run checks on the line etc and maybe check in the house or the modem may  be faulty or ....

And I am on a plane later today so have decided  to just leave it till I get back.

 ;D ;D ;D

Aint technology grand ... I have been turning the modem on and off through the day and it has sprung to life!

Onthe basic plan I am getting 11Mbps compared with 4 (on a very good day) on the ADSL.


Oh joy.

 ;D ;D ;D
 

 
Title: Re: NBN. What is your experience so far.
Post by: Charlie Brown on May 11, 2018, 10:50:51 AM
wouldn't touch them with a 50 foot pole... service, speed and overall management is s**t, IMO...

i moved from iinet (tpg sub now) to aussie broadband and haven't looked back...

no peak hour slowness, totally transparent company who actually publish their CVC graphs (link below) so you can see how they are performing:

https://www.aussiebroadband.com.au/cvc-graphs/ (https://www.aussiebroadband.com.au/cvc-graphs/)

they don't over-subscribe their links and have a policy of leaving a decent percentage free to allow for spikes in traffic...

in your case, bird, $79 per month gets you a 50mb plan, unlimited data...

https://www.aussiebroadband.com.au/residential/residential-internet/nbn/ (https://www.aussiebroadband.com.au/residential/residential-internet/nbn/)

aussie-based support as well...

hard to go past...  i'm on a 100mb FTTN plan, am about 500m from the node and get a rock solid 68-70mb any time of the day or night...

oldies are on a fixed wireless 50mb plan and get 46-48mb any time...

Haven’t been reading this thread as thought It would be years until we got NBN. Well surprise, surprise, lots of NBN contractors down the road and have now been told the end of June.  Nice  :cup:

After reading the above, and following some of your other posts, I took your advice.  Very friendly help desk staff and we are booked for an aussiebroadband connection.  Yah!
Title: Re: NBN. What is your experience so far.
Post by: paceman on May 11, 2018, 11:15:09 AM
Haven’t been reading this thread as thought It would be years until we got NBN. Well surprise, surprise, lots of NBN contractors down the road and have now been told the end of June.  Nice  :cup:

After reading the above, and following some of your other posts, I took your advice.  Very friendly help desk staff and we are booked for an aussiebroadband connection.  Yah!

i should have put a disclaimer in there... :)

i (and my father) have been very happy with their service so far...
Title: Re: NBN. What is your experience so far.
Post by: Bird on May 11, 2018, 11:20:13 AM
Quote from: paceman
i should have put a disclaimer in there... :)

i (and my father) have been very happy with their service so far...
There are some fantastic deals out there now too.
but not all ISP have great reputations in all areas/suburbs/regions
Title: Re: NBN. What is your experience so far.
Post by: paceman on May 11, 2018, 12:14:09 PM
There are some fantastic deals out there now too.
but not all ISP have great reputations in all areas/suburbs/regions

very true...

but with someone like aussie broadband, you can get ALL the facts:  price, support structure and real-time performance (ie:  through their CVC graphs)

it's a waste of time/money having a great financial deal, but the actual service is rubbish...

i don't think it is a coincidence that the large ISP's don't publish their CVC information because it would sometimes (in some areas) make for horrific viewing...

as always, YMMV, and consumers need to do what is best for their individual situation...

asking questions is a good start and not just following along with everyone else...


Title: Re: NBN. What is your experience so far.
Post by: Charlie Brown on May 11, 2018, 05:47:06 PM
and not just following along with everyone else...

Now you tell me  ;D
Title: Re: NBN. What is your experience so far.
Post by: WilSurf on May 13, 2018, 10:26:55 PM
Just did a speedtest on our system which is wireless linked to a telstra cable modem.
Download speed was 22 and upload 5.5.

Not great at all.

Sent from my SM-P600 using Tapatalk

Title: Re: NBN. What is your experience so far.
Post by: Rodt on July 06, 2018, 07:03:19 AM
Well bit the bullet and signed up with Aussie Broadband (thanks to all the good advice in this thread). No 1 daughter was pushing hard for Optus as apparently they gave you a Fetch (?) box. Signed up for an extra 10 bucks to get home phone and free calls with the existing number and will see after awhile if this is needed or not.
Emails and texts are telling me that it will be connected on the 20th so now waiting to see if all the good reports are true for me.
Title: Re: NBN. What is your experience so far.
Post by: Coolblue80 on July 06, 2018, 07:42:37 AM
Well bit the bullet and signed up with Aussie Broadband (thanks to all the good advice in this thread). No 1 daughter was pushing hard for Optus as apparently they gave you a Fetch (?) box. Signed up for an extra 10 bucks to get home phone and free calls with the existing number and will see after awhile if this is needed or not.
Emails and texts are telling me that it will be connected on the 20th so now waiting to see if all the good reports are true for me.
I went with Aussie Broadband as well. Seems all right. Very easy to deal with.  Speed test shows aprox. 4 fold increase in speed but actual load time on wireless doesn't seem any better tjan adsl. Ported my landline as well but I don't think we'll keep it. Might ditch and put the money towards Stan or such.
Cheers,  Mike.
Title: Re: NBN. What is your experience so far.
Post by: BC66 on July 06, 2018, 07:45:59 AM
Can’t complain about our Telstra nBN. It seems faster than most and doesn’t drop out much. It does what I want from it
(https://uploads.tapatalk-cdn.com/20180705/49b1acdbeb3e45a11e307cf1e7f306e8.png)


Sent from my iPhone using Tapatalk Pro
Title: Re: NBN. What is your experience so far.
Post by: Bunyip on July 06, 2018, 09:57:21 AM
I recently moved house and it was typical telstra
- Move request placed on the 24/05 for a move date of 01/06. Thought this might be a bit tight but they will let me know if it isn't doable
- Move in and it all seems to be working, couldn't believe the move went that smoothly
- 4 days later everything dies except the 4G backup, OK they are doing the change over, I will let it go for a bit
- 14/07 rang, call lasted over an hour with no luck. By the time I got through to the department I needed to speak to (fourth transfer i think) they had gone home for the day
- 21/07 rang, cracked the Shits as it has taken so long. Told the rpevious owner had cancelled the conenction as of 21/07 and they could not proceed with t he move until then. They will schedule the internet and foxtel now as an urgent priority. I told them their prioritisation was amazing as the foxtel guy was onsite at the same time I was on the phone. Turns out foxtel could process the first move request but not Telstra.
- 28/07 was having a whinge to a guy at work. He sent a few text messages to a mate who works at a Telstra shop and by the time I got home had internet again!!!!
- 04/07 get a call from Telstra saying they have sent my modem and once I pick it up call them back......... DON'T TOUCH ANYTHING, IT IS ALL WORKING. But sir in cannot work without the modem, let me check now for you.... So you have a modem plugged in and your connection is active. REALLY?????


Now the discussion around fixed wireless is another thing all together.
Title: Re: NBN. What is your experience so far.
Post by: Rodt on July 21, 2018, 10:54:54 AM
Got our NBN connected yesterday with Aussie and wanted to share a couple of things that i was advised by Aussie this morning.
Everything seemed to go well when we hooked the modem up. Am now getting 26Mps so more than happy. I rang their technical people though and they told me two things i hadn't heard or seen discussed anywhere before

1. My existing Panasonic cordless phone now won't ring out even though it receives calls. Was advised that the Panasonics won't work through VOIP as they dial too quick for the modem to recognise the numbers. Plugged an old Tesltra handset and it works so it sounds like they were on the money. Wish i knew this beforehand though

2. Even though my 26Mps is a massive improvement from my previous ADSL it is not the 50Mps that I signed up for. Was asked do i have other phone outlets in the house. Apparently every other outlet (being used or not) takes away from your speed. I told him that i am pretty happy with 26 so no big deal to which he replied that the other outlets will be a problem in the future (could be months or longer but it will happen). Some sort of corrosion, deterioration issue

Would be interested to know from those of you more knowledgeable than me with this NBN stuff if you have heard of the above or if you reckon I have been mislead a bit. With both of the issues above the service guy didn't hesitate and sounded like he knew what he was talking about

Jeez its hard being a tech retard
Title: Re: NBN. What is your experience so far.
Post by: paceman on July 21, 2018, 12:49:13 PM
Got our NBN connected yesterday with Aussie and wanted to share a couple of things that i was advised by Aussie this morning.
Everything seemed to go well when we hooked the modem up. Am now getting 26Mps so more than happy. I rang their technical people though and they told me two things i hadn't heard or seen discussed anywhere before

1. My existing Panasonic cordless phone now won't ring out even though it receives calls. Was advised that the Panasonics won't work through VOIP as they dial too quick for the modem to recognise the numbers. Plugged an old Tesltra handset and it works so it sounds like they were on the money. Wish i knew this beforehand though

2. Even though my 26Mps is a massive improvement from my previous ADSL it is not the 50Mps that I signed up for. Was asked do i have other phone outlets in the house. Apparently every other outlet (being used or not) takes away from your speed. I told him that i am pretty happy with 26 so no big deal to which he replied that the other outlets will be a problem in the future (could be months or longer but it will happen). Some sort of corrosion, deterioration issue

Would be interested to know from those of you more knowledgeable than me with this NBN stuff if you have heard of the above or if you reckon I have been mislead a bit. With both of the issues above the service guy didn't hesitate and sounded like he knew what he was talking about

Jeez its hard being a tech retard

both of those issues are not unheard of and not unreasonable...

the outlet issue is pretty common and some people end up getting their whole house redone with comms cable to stop any issues in the future...
Title: Re: NBN. What is your experience so far.
Post by: Cruiser 105Tvan on July 21, 2018, 01:08:16 PM
When mine was done, the sparkie disconnected the line in and ran it to a distribution patch panel that I already have installed.
Lucky there was a vacant spot, because he used the vacant spot  as the line from the street to the modem.
We put a piggyback double socket adapter, modular type, into the modem and ran patch lead to the original wiring in the house (patch panel).
We then plugged a Uniden walk around phone into the modem via the adaptor as well.
I can still use all the original phones through the NBN Modem, Telstra touchfone as well as the Uniden.
Title: Re: NBN. What is your experience so far.
Post by: Bird on July 25, 2018, 10:50:00 AM
https://www.theage.com.au/business/the-economy/nbn-write-down-appears-inevitable-s-and-p-20180724-p4ztae.html (https://www.theage.com.au/business/the-economy/nbn-write-down-appears-inevitable-s-and-p-20180724-p4ztae.html)
Title: Re: NBN. What is your experience so far.
Post by: Poita on July 25, 2018, 11:51:55 AM
I gave up waiting and after all the horror stories my friends were going through, I went to Uniti fixed wireless. From initial phone call to having it all up and working was about 1 week. Now I'm getting unlimited 52MB/22MB with a 7ms ping all for $69/month. Heaps better than any of my fiends on NBN. The whole system has got to be one of the biggest project embarrassments Australia has every embarked on.
Title: Re: NBN. What is your experience so far.
Post by: RJD on July 25, 2018, 12:18:18 PM
We connected the other day with telstra.  We had adsl prior and our typical speeds were around 450-500mbs and it was costing us $130 a month for unlimited download and all domestic calls.

Our speeds went up to 1200-1500mbs (Paying for typical night time speeds of 50kbs) and our bill reduced to $99 for unlimited download and all domestic calls. 

We will never get the speeds we are paying for as our node is approx 1200m to 1.5km from our house. We are getting a better service than what we had with our adsl and it is $30 a month cheaper so we are better off than what we had.

Cheers,

Russell

Title: Re: NBN. What is your experience so far.
Post by: tryagain on July 25, 2018, 12:40:22 PM
https://www.theage.com.au/business/the-economy/nbn-write-down-appears-inevitable-s-and-p-20180724-p4ztae.html (https://www.theage.com.au/business/the-economy/nbn-write-down-appears-inevitable-s-and-p-20180724-p4ztae.html)
I wouldn't be surprised if 6G is a thing before I get NBN based on the current delays (originally supposed to have access 6 months ago, latest is it's still 12 months away)
Title: Re: NBN. What is your experience so far.
Post by: Pete79 on August 30, 2018, 11:38:37 AM
Question for those who are also lucky enough to live in an area that's been deemed "too hard" to give a decent NBN connection to and the only option is satellite;
* If you sign up to the NBN via Skymuster can they or will they disconnect your existing ADSL connection?

We're putting a granny flat out on a corner of our rural block and want to get an internet connection to it.
The granny flat does not need a fixed phone, only internet. Very poor signal means 4G is not an option, neither is fixed wifi.
I can't justify the cost of running a fixed line from the existing house to the new granny flat and don't want to have the new dwelling eating all of my already crappy ADSL bandwidth.

So;
I'm hoping I can setup the granny flat with it's own new skymuster satellite internet connection and have it completely independent from the main house.
Is this possible?
Or will Telstra insist that the NBN connection on our property must feed both dwellings and try to disconnect my current ADSL connection?
Title: Re: NBN. What is your experience so far.
Post by: Paddler Ed on August 30, 2018, 01:11:06 PM
That sounds pretty much like my place - my rental is a 2nd dwelling on the landlord's block.

We have our own power supply, so are suitably separated, and have a different address(ish).

Using all of those, NBN set up a code for our property so fixed wireless could be installed via the ISP. I suspect Sky Muster would work the same way.
Title: Re: NBN. What is your experience so far.
Post by: Pete79 on August 30, 2018, 03:57:30 PM
Thanks mate.
I’m expecting the house numbering could be my biggest issue.
As we’re just adding a secondary dwelling and not subdividing I think it might make what I want to do just that little bit more difficult than it needs to be.

Guess I’ll just have to have a chat with NBN co and see what they have to say.
Title: Re: NBN. What is your experience so far.
Post by: Paddler Ed on August 30, 2018, 04:06:23 PM
We're on some paperwork as "Cottage (Landlord's block number), road name, suburb" - it all depends on what it is.

I'd probably recommend not using Telstra, rather someone who is more rural familiar - they tend to have a bit more commonsense and understand what you are trying to achieve.

The other way might be to activate another port on the NTD and run a separate wi-fi system to the granny flat (or back to yours...)
Title: Re: NBN. What is your experience so far.
Post by: Titfish on October 09, 2018, 01:30:25 PM
Hopefully someone can help out there as I have no idea.

I bit the bullet today and started the nbn process. Firstly we have been with TPG for years and decided to stay with them. So I make the call and listen to all the rubbish that they come up with.

One thing that was said was that our Foxtel will no longer work with broadband. So I ask what happens and the girl on the other end says ring Foxtel. So I did and for what it was worth I might have been speaking to her sister. All she wanted to do was connect us to Foxtel Broadband. When I explained that we currently have Foxtel through Telstra and I intend to use tpg she said that I had to ring Telstra and could not help. She said “ bye”and hung up.

My question is how do I keep Foxtel with a tpg broadband connection?

I hate this rubbish. Any help appreciated.

Cheers
Ken
Title: Re: NBN. What is your experience so far.
Post by: paceman on October 09, 2018, 01:42:42 PM
Hopefully someone can help out there as I have no idea.

I bit the bullet today and started the nbn process. Firstly we have been with TPG for years and decided to stay with them. So I make the call and listen to all the rubbish that they come up with.

One thing that was said was that our Foxtel will no longer work with broadband. So I ask what happens and the girl on the other end says ring Foxtel. So I did and for what it was worth I might have been speaking to her sister. All she wanted to do was connect us to Foxtel Broadband. When I explained that we currently have Foxtel through Telstra and I intend to use tpg she said that I had to ring Telstra and could not help. She said “ bye”and hung up.

My question is how do I keep Foxtel with a tpg broadband connection?

I hate this rubbish. Any help appreciated.

Cheers
Ken

a couple of questions:

how do you get foxtel currently?  dish, cable, streaming?
how do you have foxtel thru telstra, but your ISP is currently TPG?  if it's a completely separate product, not related to your current ISP, then i don't see how changing to NBN makes a difference, depending on delivery method...

you may be able to sign up for "foxtel now", which is foxtel's streaming product, delivered by internet (no specific provider required)...

can i ask why you are staying with TPG?  if your foxtel is already delivered via telstra, it might be easier (and cheaper) to bundle your internet, foxtel and any other mobiles or home phone you may have...

Title: Re: NBN. What is your experience so far.
Post by: Mace on October 09, 2018, 02:10:29 PM
As said,  It wont worry foxtel who the NBN supply comes thru.  Its the same data system, just metered  by a different supplier.  Once you have succesfuly changed over from Telsta to TPG the foxtel box will continue working as it currently does.

Getting the change over to happen properly is the issue however.....

 :cheers:
Title: Re: NBN. What is your experience so far.
Post by: Titfish on October 09, 2018, 03:34:58 PM
Thanks all. Paceman, You are on the money. I am one of those "if it ain't broke don't fix it brigade". It is often to my own detriment. Will probably use Telstra as they are offering a good deal. At least I can easily understand the person on the other end.
That comment is not meant to sound racist in any way so I hope I haven't offended anybody. I'll leave that up to Allan Jones and his discussion of the Opera House.

Thanks again
Ken
Title: Re: NBN. What is your experience so far.
Post by: paceman on October 09, 2018, 04:40:51 PM
Thanks all. Paceman, You are on the money. I am one of those "if it ain't broke don't fix it brigade". It is often to my own detriment. Will probably use Telstra as they are offering a good deal. At least I can easily understand the person on the other end.
That comment is not meant to sound racist in any way so I hope I haven't offended anybody. I'll leave that up to Allan Jones and his discussion of the Opera House.

Thanks again
Ken

to be honest, you could do a lot worse than bundle with the big 'T'...

their pricing is competitive, when you have some services to bundle and it's not the worst customer service in the world, IMO... some may disagree (with good reason) but i have never had too many issues with them...
Title: Re: NBN. What is your experience so far.
Post by: Bird on October 09, 2018, 05:50:26 PM
Quote from: Titfish
Will probably use Telstra as they are offering a good deal.
beel lookin at this too

Quote
At least I can easily understand the person on the other end.
its a fact dude, nobody could be offended.. LOL
Title: Re: NBN. What is your experience so far.
Post by: BC66 on October 09, 2018, 06:23:26 PM
Can’t complain, we use Telstra NBN. Our street does have fiber though. Our speeds are good.
(https://uploads.tapatalk-cdn.com/20181009/781c00a121d744635a8d75cd0d968f96.png)


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Title: Re: NBN. What is your experience so far.
Post by: Titfish on October 09, 2018, 08:09:44 PM
beel lookin at this too
its a fact dude, nobody could be offended.. LOL

I know it’s a fact Bird but it seems as though the world is full or very precious people these days.  Oh bugger. There I go again offending people.

Ken
Title: Re: NBN. What is your experience so far.
Post by: macca on October 09, 2018, 08:45:26 PM
Not for me, I'm giving Telstra the flick after over 30 years with them, signed with Aussie Broadband NBN gets hooked up on Friday, was good to speak with someone i could understand, getting rid of Foxtel, nothing on it anyway except for sport, even the docos are getting boring. I'll keep the phone with them only because of service, dont usually have much trouble with that, but the problems ive had with their broadband and absolutely  crap service is enough to drive me nuts. Will see how i go now

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Title: Re: NBN. What is your experience so far.
Post by: Bird on October 10, 2018, 08:55:38 AM
Quote from: macca
... getting rid of Foxtel, nothing on it anyway except for sport, even the docos are getting boring.
Im on the verge of that too, but the others in the house watch somethings on there, not $100/wk worth, probably $2.50inc gst worth...

I can't understand how things are repeated so often on it.. Doco's, fishing shows (I mean how exciting is it watching someone catch a fish?),  or the staged shows - like OCC which had the same script for years - start off in shop all good, get contract to build bike, oh no drama music, will they finish on time... then massive argument, then we all live happily ever after at the end..
Or Fast and Loud - it's the same every week.. get a contract, start on car, short time frame, drama music - find car is worse than thought,  boss gets grumpy he has to spend money, Aaron saves the day, live happily ever after - beer assistant.

And if you do find something worth watching, get into it, and find its series x part 1... but theres never part 2 - they go to series Z part 4 instead. Shows that have all been on 39480239482034893 times.
Title: Re: NBN. What is your experience so far.
Post by: macca on October 10, 2018, 09:16:01 AM
I will miss Iron Resurrection tho but it will be on free to air next year anyway

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Title: Re: NBN. What is your experience so far.
Post by: GGV8Cruza on October 10, 2018, 09:17:13 AM
Im on the verge of that too, but the others in the house watch somethings on there, not $100/wk worth, probably $2.50inc gst worth...

I can't understand how things are repeated so often on it.. Doco's, fishing shows (I mean how exciting is it watching someone catch a fish?),  or the staged shows - like OCC which had the same script for years - start off in shop all good, get contract to build bike, oh no drama music, will they finish on time... then massive argument, then we all live happily ever after at the end..
Or Fast and Loud - it's the same every week.. get a contract, start on car, short time frame, drama music - find car is worse than thought,  boss gets grumpy he has to spend money, Aaron saves the day, live happily ever after - beer assistant.

And if you do find something worth watching, get into it, and find its series x part 1... but theres never part 2 - they go to series Z part 4 instead. Shows that have all been on 39480239482034893 times.

What about watching Carlton Bird, that ranks right up the top  >:D

GG
Title: Re: NBN. What is your experience so far.
Post by: Bird on October 10, 2018, 09:28:18 AM
Quote from: macca
I will miss Iron Resurrection tho but it will be on free to air next year anyway
but even that - for the last 2-3 weeks are only showing the 2 "Refueled" episodes over and over and over where they sit around and talk Shit.  although shorty does remind me of a cartoon character.

Quote from: GGV8Cruza
What about watching Carlton Bird, that ranks right up the top  >:D
fuggkorf yakarn. :(
Title: Re: NBN. What is your experience so far.
Post by: DaveR on November 23, 2018, 05:53:34 PM
First up, I must confess.
I have no idea what this NBN capper is, nor do I care.
I have not read through the previous posts.
BUT
To answer the original question......
We had no choice, we had to swap over, so a bloke shows up, tinkers with the wires in the street, takes the black wifi box and leaves a small black box and bigger white box.
The land line is gone, and now we need to connect the phone to the white box.
Well, 2 weeks later it is crap.
The first few days was no land line, now it stops working from time to time.
The internet didn't work for the 1st week, it would be on for 5 mins, off for 2.
Now, it is very slow, slower then the cable system we had.
I have lost 2 hours and 40 mins on the phone to them trying to get it working. Best bit about the phone calls was I had to use my mobile to make the calls, which doesn't work in the house and the Philipinos are telling me to be at the computer.
So the point to this NBN swap over was....... ?
Title: Re: NBN. What is your experience so far.
Post by: Bird on November 23, 2018, 07:08:55 PM
Quote from: DaveR
So the point to this NBN swap over was....... ?
to feel warm and fuzzy....
Title: Re: NBN. What is your experience so far.
Post by: KingBilly on November 23, 2018, 07:12:26 PM
Total opposite. Got a flyer in the letterbox that NBN was coming to our street, I signed up with Aussie Broadband on paceman’s recommendation, they sent a modem which arrived a few days before NBN was swapped over, plugged the modem in, worked first go, been fantastic ever since. No visits from anybody, nothing to change in the house.  Close to 50 whatevers download and 20 upload, morning, noon and night, no drop outs, just great compared to our 8 whatevers with ADSL.  Happy camper.

KB
Title: Re: NBN. What is your experience so far.
Post by: GeoffA on November 23, 2018, 07:13:58 PM
to feel warm and fuzzy....

Just like the solar panels/batteries push.....
Title: Re: NBN. What is your experience so far.
Post by: GeoffA on November 23, 2018, 07:16:13 PM
Total opposite. Got a flyer in the letterbox that NBN was coming to our street, I signed up with Aussie Broadband on paceman’s recommendation, they sent a modem which arrived a few days before NBN was swapped over, plugged the modem in, worked first go, been fantastic ever since. No visits from anybody, nothing to change in the house.  Close to 50 whatevers download and 20 upload, morning, noon and night, no drop outs, just great compared to our 8 whatevers with ADSL.  Happy camper.

KB

We've had NBN for a couple of years now KB. The installation went smoothly, but it's no better than the Telstra cable we had previously.....
Title: NBN. What is your experience so far.
Post by: BC66 on November 23, 2018, 07:50:18 PM
Solar and batteries is going to get a big push soon with all these gov grants


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Title: Re: NBN. What is your experience so far.
Post by: glenm64 on November 23, 2018, 07:52:19 PM
Just like the solar panels/batteries push.....
My warm and fuzzies save me $300 a bill.
Cost a bit over 5k to buy, its already paid for itself and is putting cash in my pocket.
So yes it does make me feel all warm and fuzzy.

Cheers Glen

Title: Re: NBN. What is your experience so far.
Post by: GeoffA on November 23, 2018, 08:35:58 PM
My warm and fuzzies save me $300 a bill.....

....with the help of subsidies that come at someone else's expense, but that's another discussion....

 :cheers:
Title: Re: NBN. What is your experience so far.
Post by: GeoffA on November 23, 2018, 08:38:58 PM
Solar and batteries is going to get a big push soon with all these gov grants

Yes, but they're taxpayer funded, not grants....
Title: Re: NBN. What is your experience so far.
Post by: BC66 on November 23, 2018, 08:39:14 PM
My Nbn is great. We have fiber optic and it’s been realiable and fast


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Title: Re: NBN. What is your experience so far.
Post by: glenm64 on November 23, 2018, 10:31:26 PM
I sell my power to the grid for 7cents kw, and buy it back for 25 cents kw, so yes I do subsidise power.

Cheers Glen

Title: Re: NBN. What is your experience so far.
Post by: KingBilly on November 24, 2018, 07:53:44 AM
....with the help of subsidies that come at someone else's expense, but that's another discussion....

 :cheers:

And you have my gratitude  :cup:

My system has been paid for by the power it has generated and supplied to the grid.  Haven’t paid an electricity bill in 8 years and am still getting a yearly cheque for the excess.  Just wished I could have afforded (or you could have subsidised) a bigger system at time of install.

KB
Title: Re: NBN. What is your experience so far.
Post by: Bigfish on November 24, 2018, 09:28:15 AM
Yes, but they're taxpayer funded, not grants....

Everything the govt does is taxpayer funded!!
Title: Re: NBN. What is your experience so far.
Post by: Bigfish on November 24, 2018, 09:31:18 AM
And you have my gratitude  :cup:

My system has been paid for by the power it has generated and supplied to the grid.  Haven’t paid an electricity bill in 8 years and am still getting a yearly cheque for the excess.  Just wished I could have afforded (or you could have subsidised) a bigger system at time of install.

KB

Same here/  6kw system with a 5 kw inverter. I paid $11000 7 years ago.  Well and truly paid for itself.   $1000 in the black from last weeks electricity bill.

Susidised?  No more than my taxes paying for pensioners, newstart, public hospitals, govt vehicles etc.etc.... I have another 10 years at the 44cent subsidy.  Luckiily I was smart enough to jump in when I did...probably one of the few long term plans I put into action..
Title: Re: NBN. What is your experience so far.
Post by: Cruiser 105Tvan on November 24, 2018, 01:24:13 PM
Sorry for the hijack.
Biggest problem with Domestic Solar.
The Power delivery people don't allow extra capacity in the system to cope with the power delivered in the local neighbourhood.
So you get a system that's perfect, up till it enters the delivery area. 
Then all the Domestic Contributions, with their unreliable quantities due to weather/time of day etc., destabilize the amount needed to cope.
It's a far greater problem than people randomly turning things on and off.
Title: Re: NBN. What is your experience so far.
Post by: GeoffA on November 24, 2018, 02:08:07 PM
Everything the govt does is taxpayer funded!!

Correct, but many seem to miss that fact.....
Title: Re: NBN. What is your experience so far.
Post by: Cruiser 105Tvan on November 24, 2018, 02:35:33 PM
Correct, but many seem to miss that fact.....

Absolutely spot on Geoff.
And they are entrusted with spending our tax, wisely, with transparency, for future proofing our community.
Something the politicians don't seem to understand.
Title: Re: NBN. What is your experience so far.
Post by: paceman on November 24, 2018, 03:42:34 PM
Sorry for the hijack.
Biggest problem with Domestic Solar.
The Power delivery people don't allow extra capacity in the system to cope with the power delivered in the local neighbourhood.
So you get a system that's perfect, up till it enters the delivery area. 
Then all the Domestic Contributions, with their unreliable quantities due to weather/time of day etc., destabilize the amount needed to cope.
It's a far greater problem than people randomly turning things on and off.
The current network was never designed for large amounts of energy coming back into the distribution network.

When the initial 44c rebate on solar came in, distribution networks had to adjust (and still are) to cope with the energy being pushed back onto the grid.

Those continual network adjustments cost money.  That money has to be gotten from somewhere...

Have a guess where?


Anyway, sorry for the thread hijack.  Maybe we should get this one back to the NBN...

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Title: Re: NBN. What is your experience so far.
Post by: GGV8Cruza on November 24, 2018, 05:24:26 PM
No NBN for me and I am in Melbourne, a little rural but on the fringe. If I want it its going to be satellite for us.

Have had a heap of trouble of late with my copper lines (18Km for the exchange with 10018 joins along the way) and its finally fixed, I know get 4 mbps at the best of times, woohoo

GG
Title: Re: NBN. What is your experience so far.
Post by: tryagain on November 25, 2018, 12:07:18 PM
Susidised?  No more than my taxes paying for pensioners, newstart, public hospitals, govt vehicles etc.etc.... I have another 10 years at the 44cent subsidy.  Luckiily I was smart enough to jump in when I did...probably one of the few long term plans I put into action..

The issue with the FIT is that is effectively a poor tax,  it's not the Gov who subsidises it, it's increased charges on those who don't have solar that do, that not only ensured that those who can't afford a house were locked out of the scheme, but also had to pay for those who took advantage it.

I'm not having a go at anyone who took advantage of it, but those who instigated it or anyone who thinks it's a good system as it's anything but.
Title: Re: NBN. What is your experience so far.
Post by: KingBilly on November 25, 2018, 08:02:20 PM
I reckon the FIT scheme is better than great, it is brilliant.  Thanks again to those who subsidised my solar instal and now my electricity refund  :cup: :cup: :cup:

KB
Title: Re: NBN. What is your experience so far.
Post by: Bigfish on November 27, 2018, 09:20:56 AM
I reckon the FIT scheme is better than great, it is brilliant.  Thanks again to those who subsidised my solar instal and now my electricity refund  :cup: :cup: :cup:

KB


I,ll drink to that.   Maybe it was the car industry or mining companies who are subsidised many billions of dollars that helped?   :cheers:

I have nbn...has been great for the 3 years it has been connected.
Title: Re: NBN. What is your experience so far.
Post by: Thirsty4.8 on November 27, 2018, 09:08:37 PM
Back to the NBN - we’re fixed wireless and working well.
Non standard install as signal too weak on roof but seems they allow for up 70m of trenching, so antenna mounted across the other side of the garden.
Neat job all round.
Disappointed to start with- but then upgraded router and bingo. 👍
Title: Re: NBN. What is your experience so far.
Post by: BC66 on November 27, 2018, 09:12:43 PM
Can’t complain about our speeds
(https://uploads.tapatalk-cdn.com/20181127/b06dea6fef6e9895a035ec4d14355657.png)


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Title: Re: NBN. What is your experience so far.
Post by: gronk on November 28, 2018, 05:39:42 AM
Can’t complain about our speeds
(https://uploads.tapatalk-cdn.com/20181127/b06dea6fef6e9895a035ec4d14355657.png)


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Ha ha, you must live at the exchange ??  ;D
Title: Re: NBN. What is your experience so far.
Post by: Spada on November 28, 2018, 06:14:06 AM
Can’t complain about our speeds

Jeeze, we had NBN connected last week and your Upload speed is higher than our download speed ?
Title: Re: NBN. What is your experience so far.
Post by: BC66 on November 28, 2018, 06:31:07 AM
When they installed NBN to our area, they said we all had paired phone lines and there wasn’t enough room at the exchange for us to have ADSL. So for 7 years we suffered with Wireless which was fast, unreliable as we have bad phone service and expensive. I think we paid $60 for 8 gig.
So they ran all new fiber down the street and up to the house and straight into the NBN box in the house. There is no copper line used, so all the phone points though out the house are dead.
It took 2 years from start to finish to get NBN and everyone in the street was so excited to get what others have had as normal internet for years ha ha


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Title: Re: NBN. What is your experience so far.
Post by: Fizzie on November 28, 2018, 07:42:51 AM
A mate has just moved from the GC to Can'tberra :-\

He went from NBN with ~40 meg download up here to ADSL with 0.8 meg down there :'(

Absolutely fantastic for our Nations capital >:D

"Supposed" to go back on to NBN next year ::)

Title: Re: NBN. What is your experience so far.
Post by: Ozsnowman on December 03, 2018, 02:18:15 PM
We got NBN50 FTTN through iiNet at our place, has been mostly good! A bit too many times for a while where the signal would drop out, but have only observed that once in the past month now. Node box is only a couple of houses away on the other side of the road so can't complain about speeds - usually between 45 & 48Mbps down & 17 to 19 up.
Title: Re: NBN. What is your experience so far.
Post by: Jon Burrell - Tentworld on December 04, 2018, 11:47:12 AM
A mate has just moved from the GC to Can'tberra :-\

He went from NBN with ~40 meg download up here to ADSL with 0.8 meg down there :'(

Absolutely fantastic for our Nations capital >:D

"Supposed" to go back on to NBN next year ::)

Fizzie that's really strange, most of Canberra has had VDSL2 (FTTN) internet for many many years since ~ 2009.... way before most of the country.   

We've got it at our Canberra shop in Fyshwick. I nearly accidentally signed up for an ADSL account there thinking no choice...

It's only available through iiNET.

Typical speed for that is 65mbps.  We've found it reliable & fast.

https://blog.iinet.net.au/act-vdsl2/ (https://blog.iinet.net.au/act-vdsl2/)

https://www.iinet.net.au/internet-products/broadband/vdsl2/ (https://www.iinet.net.au/internet-products/broadband/vdsl2/)
Title: Re: NBN. What is your experience so far.
Post by: Fizzie on December 05, 2018, 08:18:56 AM
Thanks Jon, I'll pass that on.

It's a bit strange as I know he went with TPG - aren't they the same as iiNet ???

He was also saying that TPG Manilla said he had to change his e-mail address as his old address was from NBN internet so it wouldn't work on the ADSL connection ???, who knows ???

Title: Re: NBN. What is your experience so far.
Post by: rossm on December 05, 2018, 01:57:10 PM
Thanks Jon, I'll pass that on.

It's a bit strange as I know he went with TPG - aren't they the same as iiNet ???

He was also saying that TPG Manilla said he had to change his e-mail address as his old address was from NBN internet so it wouldn't work on the ADSL connection ???, who knows ???

TPG took over iinet and there were fears the latter’s well regarded customer service would be affected but my experience as a long time customer has been good. Usually talk to someone in Auckland or Cape Town when I have an issue, which is rare.
Title: Re: NBN. What is your experience so far.
Post by: KeithB on December 05, 2018, 03:55:56 PM
We just got connected with TPG today. Our desktop computer couldn't see the new NBN router so our computer bloke came out and installed a WiFi card in the box. Now works a treat.
But upload and download speeds are just 20 megathings while our plan says 44.5 typical evening speed, so we'll see. TPG have been great to deal with.
Keith
Title: Re: NBN. What is your experience so far.
Post by: briann532 on December 05, 2018, 08:29:18 PM
I signed up to TPG and was promised 50mbps.

less than 2 weeks later receive a letter saying at best, I'll get 12 mbps, but I get a $10 credit to offset the inconvenience...….

Go and get farked...you slimy dingwing knob feckers.

Talk about marketing hype and crap.

Bailed out and am going wireless giving me at least 25mbps.

Another gubberment feck up.
Seriously who of you fools are voting for these clowns???

Title: Re: NBN. What is your experience so far.
Post by: gronk on December 05, 2018, 09:01:27 PM
I signed up to TPG and wasn't promised anything. I looked at my local mudmap and by estimates I would get max 38 mbps, so signed up for 25.  A year later I still get approx 23 mbps, the same as when I joined.
Title: Re: NBN. What is your experience so far.
Post by: KeithB on December 11, 2018, 09:35:17 AM
Our TPG was connected last week at the supposed 44.5 Mbps plan. But the speed is all over the shop. The best we have ever done is 38 and this morning it is 0.61. When you sign up they insist that you waive your rights under the government's Performance Guarantee. Now I can see why.
Keith
Title: Re: NBN. What is your experience so far.
Post by: KingBilly on December 11, 2018, 09:40:05 AM
Our TPG was connected last week at the supposed 44.5 Mbps plan. But the speed is all over the shop. The best we have ever done is 38 and this morning it is 0.61. When you sign up they insist that you waive your rights under the government's Performance Guarantee. Now I can see why.
Keith

And that is why I gave TPG a miss.  You still have full rights with Aussie.

Have you tried turning your modem off for a few minutes and back on?

KB
Title: Re: NBN. What is your experience so far.
Post by: achjimmy on December 15, 2018, 07:50:52 AM
What type do most people have ?

Who has fiber to the kerb and your experiences ? The upper mountains got Fiber to the node and are having all sorts of issues, we are supposedly getting it to the kerb next year.
Title: Re: NBN. What is your experience so far.
Post by: macca on December 15, 2018, 08:06:05 AM
I signed up to TPG and was promised 50mbps.

less than 2 weeks later receive a letter saying at best, I'll get 12 mbps, but I get a $10 credit to offset the inconvenience...….

Go and get farked...you slimy dingwing knob feckers.

Talk about marketing hype and crap.

Bailed out and am going wireless giving me at least 25mbps.

Another gubberment feck up.
Seriously who of you fools are voting for these clowns???
I dont vote, got an exemption because I'm too old and cynical

Must admit I am much happier since I left Telstra and went to Aussie, no issues and they keep you well informed

Sent from my SM-G960F using Tapatalk

Title: Re: NBN. What is your experience so far.
Post by: DaveR on December 15, 2018, 02:33:18 PM
Well after several weeks, we still have very poor internet, it drops out randomly and will give 5 mins of nothing about 6 - 10 times a day that we notice.
Although it is a bit better then last week, at my insistence, a guy came out and pinged the lines, found a few faults and sorted them and showed me on the flash new TDR they use. he said it is all good to the ..... (The something or other) but the exchange is now the fault and there is no known date for it to be sorted.
The old cable system was better still, we apparently are on an automatic system which logs the drop outs of service and self reports to save us calling the sods in the Philippians all the time.
Oh, and the phone line is still crap, which did work well before.
Can't help but think the money spent on this rubbish would = the cost of a high speed rail from Brissy to Melbourne with a few stops on the way, something like a TGV train, and I bet it would work a lot better.
Title: Re: NBN. What is your experience so far.
Post by: corndog on December 15, 2018, 02:57:06 PM
I've got FTTP 100/40mbs since I could get it years ago. First in the street. Installers were mediocre to say the least. I'd done half the work to make it easy for them and it still took the over 5 hours. Best I managed at the start was 96mbs, now about 90-92 mbs. Any problems have been sorted out quickly and there hasn't been many. Had tried some small providers, TPG, Dodo back in the old days with dial up and ended up with Internode. Kept them when I switched to NBN. Maybe not the cheapest but why change when I'm happy.
Title: Re: NBN. What is your experience so far.
Post by: KingBilly on December 15, 2018, 07:39:21 PM
Internode was bought by iinet which was bought by TPG.  Glad you are happy with TPG  ;D

KB
Title: Re: NBN. What is your experience so far.
Post by: BC66 on December 15, 2018, 08:03:34 PM
What type do most people have ?

Who has fiber to the kerb and your experiences ? The upper mountains got Fiber to the node and are having all sorts of issues, we are supposedly getting it to the kerb next year.
We do and it’s great
(https://uploads.tapatalk-cdn.com/20181215/a8786bfa8eb09168caac8ac208092db4.jpg)


Sent from my iPhone using Tapatalk Pro
Title: Re: NBN. What is your experience so far.
Post by: Bird on January 06, 2019, 01:20:52 PM
Quote from: KeithB
When you sign up they insist that you waive your rights under the government's Performance Guarantee. Now I can see why.
hows that work?

Interesting that out of Optus, Telstra, TPG, Aussie.. only Telstra says they can do Fibre to the premises

Telstra... Great news! You can connect to the nbn™ network via Fibre to the Premises technology.
Title: Re: NBN. What is your experience so far.
Post by: Kangaron on January 06, 2019, 01:29:44 PM
?

Who has fiber to the kerb and your experiences ?

Another with FTTP, couldn't be happier, never has a dropout in 4 years or so.
Just did this speed test while streaming the cricket through Kayo and casting it to the big TV.
One daughter is watching netflix whilst downloading a movie.
Another on is on UTube .

Title: Re: NBN. What is your experience so far.
Post by: DaveR on January 06, 2019, 08:25:39 PM
Well, we still have SFA compared to the old system.
3 guys have come out now to apparently fix it, but no results as yet, still slower (when it works) then before and they don't know why. We have friends 3 streets over that have NBN working very well.
So we asked to swap back to how it was until they fix the issue, no chance.
I tried to watch the all4adventure show just now, 5 mins in and it drops out. 1 drop out per hour is the average.
Title: Re: NBN. What is your experience so far.
Post by: Bird on January 11, 2019, 06:34:20 PM
Gotta love a good review

https://www.productreview.com.au/p/tpg-broadband.html (https://www.productreview.com.au/p/tpg-broadband.html)
v
https://www.productreview.com.au/p/aussie-broadband-pty-ltd.html (https://www.productreview.com.au/p/aussie-broadband-pty-ltd.html)
Title: Re: NBN. What is your experience so far.
Post by: Kangaron on January 11, 2019, 07:19:56 PM
Ive done my homework and after we sell here in Melbourne and go bush, Aussie Broadband is the way to go.
A poll taken Friday night at the local puts them streets ahead of the big T.
Title: Re: NBN. What is your experience so far.
Post by: Bird on January 11, 2019, 07:52:45 PM
Quote from: Kangaron
Ive done my homework and after we sell here in Melbourne and go bush, Aussie Broadband is the way to go.
A poll taken Friday night at the local puts them streets ahead of the big T.

Yea I'm with Optus at moment, have been 18odd years, Sydney and Melb, and also in a few houses.. never really had an problem - except for late payment of account while on holidays.. If I could get same with them as Aussie, I'd consider staying, but currently my uploads are ****in hideous - on 25 plan... gettin 22/4 :(

But wondering if I can get better with Aussie... Like the 100 plan but dont think I really need it
Title: Re: NBN. What is your experience so far.
Post by: Fizzie on January 15, 2019, 08:13:41 AM
22/4 on a 25/5 plan ain't what I'd call hideous, Bird >:D
Title: Re: NBN. What is your experience so far.
Post by: Bird on January 15, 2019, 10:08:31 AM
22/4 on a 25/5 plan ain't what I'd call hideous, Bird >:D
is on torrents where you need 1:1
Title: Re: NBN. What is your experience so far.
Post by: 3rd time lucky on January 15, 2019, 12:18:02 PM
Didn't get a choice. Last Christmas our internet just suddenly stopped working. After many phone calls it was revealed that our carrier at the time had conveniently forgotten to advise us that we had to switch to NBN.
Anyways, 12 months on I cannot really tell the difference to be honest, and my phone on 4g at home seems just as quick (wifi off, just in case smart a's make a joke). Would dearly love to do away with it altogether in truth.
Title: Re: NBN. What is your experience so far.
Post by: Bird on January 15, 2019, 12:30:51 PM
Just been on hold for 20 mins to optus waiting for sales to see what they can do for me

Got to sales, then had to be put through to someone else...45 mins on hold with them unsure if I Was actually put through to a human or just some dummy line to make you want to hang up, gave up. hung up.
Title: Re: NBN. What is your experience so far.
Post by: 3rd time lucky on January 15, 2019, 12:46:15 PM
Just been on hold for 20 mins to optus waiting for sales to see what they can do for me

Got to sales, then had to be put through to someone else...45 mins on hold with them unsure if I Was actually put through to a human or just some dummy line to make you want to hang up, gave up. hung up.
The best outcome for both parties. Congratulations and welcome to the glorious age of Telco companies....ho hum
Title: Re: NBN. What is your experience so far.
Post by: Bird on January 25, 2019, 08:47:04 PM
Quote from: 3rd time lucky
Congratulations and welcome to the glorious age of Telco companies....ho hum
Well after more than 18 years with optus, 4 houses in 2 states, I think its time to give up. They couldnt even spell Customer Service - let alone supply any form of it.

I'll state that the only reason for thinking of staying is the pain of trying to cancel your plan (see Whirlpool optus section) - many have suicided trying...

and also how many companies and people you have to contact to change your email address.. (councils, telstra, insurance, gas/elec, etc etc oh and family and friends)...

anyway......

All I wanted to do was upgrade my NBN plan from the original NBN we were forced to accept after they cut us off, to the current fastest plan with no rubbish just internet. Could there be anything easier? Should be 1 call, 10-20 minutes tops?

Well I've been on hold long enough for Dominos to actually deliver dinner, hung up on 4 times - once earlier, then twice tonight, and once last week. I've been put on hold long enough for pizza to be cold, transferred to 5 separate people/teams, - then thought I'd got somewhere but.. hung up on again. Then some other bloke with a fake aussie name said he'd get someone to call me back. And strike me dead - they did... then had to put me on hold... Hold = Hang up on you.

I'll add that the plan is in her name - she has about 5 times in teh past added my name to the account, yet everytime I've spoken to them ever, I dont exist... even tonight after she screamed down the phone at them, I somehow wasnt there..

The final straw after ANOTHER 45 minutes on hold, I get told I need the "CUSTOMER SERVICE" department. but they closed 45 minutes ago - which makes sense why he hung up on me 50 odd minutes ago he wanted to go home.

I wanted to stay with them is I've been happy with the internet itself, and changing email addy's after this many years I thought would be painful - but i think its time to let everyone know I'll be using Gmail from now on, and the pain will be worth it..

Well the last clown promised me a call back tomorrow, but I should have some bad news for "steven" (Im sure they make up the names as they answer the phones) LMAO

Am I expecting too much? Or is this the normal these days?
Title: Re: NBN. What is your experience so far.
Post by: Cruiser 105Tvan on January 25, 2019, 10:02:15 PM
How do you get better speed from an NBN Company, when it all comes down Inadequate servers and distribution systems?

Do Aussie broadband supply you on a separate system?
Title: Re: NBN. What is your experience so far.
Post by: paceman on January 26, 2019, 07:10:21 AM
How do you get better speed from an NBN Company, when it all comes down Inadequate servers and distribution systems?

Do Aussie broadband supply you on a separate system?

Aussie Broadband don’t oversell their CVC...

They always endeavour to keep spare capacity on their links so congestion doesn’t become an issue.

Yes, some of the delivery network is still rubbish (FTTN and Fixed Wireless) but that is out of their hands...

Other providers buy just enough CVC and that’s when you get congestion...


Sent from my iPhone using Tapatalk
Title: Re: NBN. What is your experience so far.
Post by: KingBilly on January 26, 2019, 08:01:12 AM
https://www.accc.gov.au/media-release/nbn-customers-urged-to-check-if-they (https://www.accc.gov.au/media-release/nbn-customers-urged-to-check-if-they)’re-entitled-to-a-refund


The ACCC is encouraging NBN customers experiencing slow connection speeds to contact their retail service provider (RSP) as they may be eligible for a refund following undertakings it has negotiated with RSPs over the last 15 months.

Telstra, Optus, TPG, iiNet, Internode, Dodo, iPrimus and Commander have each admitted that they likely made false or misleading representations about the connection speeds NBN customers with fibre-to-the-node (FTTN) and fibre-to-the-building (FTTB) connections could experience.

These RSPs advertised and sold NBN plans with maximum theoretical speeds (e.g. 100 megabits per second (Mbps) download and 40 Mbps upload) when, due to the limitations of FTTN and FTTB technologies, many consumers could never experience these speeds.

KB
Title: Re: NBN. What is your experience so far.
Post by: KingBilly on January 26, 2019, 08:06:03 AM
Sorry, can’t get the link to work.  Maybe a mod can fix

KB
Title: Re: NBN. What is your experience so far.
Post by: Fizzie on January 26, 2019, 08:22:00 AM
Well after more than 18 years with optus,

I'll be using Gmail from now on

Yep, I keep a bigpond address just so I can log on to my Telstra a/c, but switched my public address to gmail several years ago, after something like 25 years!
Title: Re: NBN. What is your experience so far.
Post by: Bird on January 26, 2019, 10:39:59 AM
Yep, I keep a bigpond address just so I can log on to my Telstra a/c, but switched my public address to gmail several years ago, after something like 25 years!
Don't interrupt me .. I'm waiting for "steven" to all me back at 9.30.. its only 11.30 now.... holding breath..
(https://image.shutterstock.com/image-vector/vector-illustration-cartoon-boy-holding-450w-127368422.jpg)
Title: Re: NBN. What is your experience so far.
Post by: Fizzie on January 26, 2019, 11:17:53 AM
& but ws that 9.30 Melbourne time or Mumbai ???

You might have a couple of hours yet ;D
Title: Re: NBN. What is your experience so far.
Post by: Bird on January 26, 2019, 12:01:23 PM
Quote from: Fizzie
& but ws that 9.30 Melbourne time or Mumbai ???

You might have a couple of hours yet ;D
****.. didnt think of that.

https://www.timeanddate.com/worldclock/india (https://www.timeanddate.com/worldclock/india)
Title: Re: NBN. What is your experience so far.
Post by: Fizzie on January 27, 2019, 10:29:42 AM
So did Steve ring you ??? >:D
Title: Re: NBN. What is your experience so far.
Post by: Bird on January 27, 2019, 03:00:22 PM
Quote from: Fizzie
So did Steve ring you ??? >:D

(http://2.bp.blogspot.com/-qAYKztBEsNk/VRQgQ5aS7GI/AAAAAAAAAuk/ubyzjc9bAXY/s1600/Skeleton%2BWaiting%2BPhone.jpg)
Title: Re: NBN. What is your experience so far.
Post by: Kangaron on January 27, 2019, 04:31:23 PM




All I wanted to do was upgrade my NBN plan from the original NBN we were forced to accept after they cut us off, to the current fastest plan with no rubbish just internet. Could there be anything easier?





Am I expecting too much? Or is this the normal these days?

Just log into your account, three clicks of the mouse and your plan has changed to whatever you choose.
Title: Re: NBN. What is your experience so far.
Post by: KeithB on February 02, 2019, 11:07:07 AM
Our NBN from TPG is not panning out at all well. It drops out all the time and this morning's speed is 0.99 mbps. Next week we will be on our third modem after the first two were diagnosed as faulty.
Keith
Title: Re: NBN. What is your experience so far.
Post by: Bird on February 02, 2019, 11:08:23 AM
Our NBN from TPG is not panning out at all well. It drops out all the time and this morning's speed is 0.99 mbps. Next week we will be on our third modem after the first two were diagnosed as faulty.
Keith
the reviews say a lot
https://broadbandreviews.com.au/tpg/nbn/reviews (https://broadbandreviews.com.au/tpg/nbn/reviews)
https://www.productreview.com.au/p/tpg-broadband.html (https://www.productreview.com.au/p/tpg-broadband.html)
Title: Re: NBN. What is your experience so far.
Post by: Bird on February 02, 2019, 11:10:07 AM
Quote from: Fizzie
So did Steve ring you ??? >:D
by th way ... still waiting.
Title: Re: NBN. What is your experience so far.
Post by: Bird on February 07, 2019, 10:07:39 AM
https://www.theage.com.au/business/companies/one-in-10-connected-to-the-nbn-might-be-eligible-for-refunds-accc-20190206-p50w2i.html (https://www.theage.com.au/business/companies/one-in-10-connected-to-the-nbn-might-be-eligible-for-refunds-accc-20190206-p50w2i.html)
Title: Re: NBN. What is your experience so far.
Post by: KingBilly on February 07, 2019, 10:39:22 AM
https://www.theage.com.au/business/companies/one-in-10-connected-to-the-nbn-might-be-eligible-for-refunds-accc-20190206-p50w2i.html (https://www.theage.com.au/business/companies/one-in-10-connected-to-the-nbn-might-be-eligible-for-refunds-accc-20190206-p50w2i.html)

Asked a mod to try and fix my link to the same thing a page back but that fell on deaf ears  :D

KB
Title: Re: NBN. What is your experience so far.
Post by: Bird on February 07, 2019, 10:50:07 AM
Asked a mod to try and fix my link to the same thing a page back but that fell on deaf ears  :D

KB
you are not worthy :P
Title: Re: NBN. What is your experience so far.
Post by: KingBilly on February 07, 2019, 11:01:03 AM
you are not worthy :P

Oh,I know that Bruce.

Seriously, just ditch Optus and go to Aussie.  Has been great for me.

KB
Title: Re: NBN. What is your experience so far.
Post by: GGV8Cruza on February 07, 2019, 11:17:25 AM
Asked a mod to try and fix my link to the same thing a page back but that fell on deaf ears  :D

KB

Missed the request for that one, lucky Bird is on the job  :cheers:

GG
Title: Re: NBN. What is your experience so far.
Post by: Bird on February 07, 2019, 11:40:30 AM
Oh,I know that Bruce.

Seriously, just ditch Optus and go to Aussie.  Has been great for me.

KB
I've been going back thru emails in outlook changing the important Shit from optus to gmail...

 but some of it you need to log onto finance sites and Shit and I have no idea of passwords and Shit at moment have no time to call em and sort it :(
Title: Re: NBN. What is your experience so far.
Post by: Fizzie on February 07, 2019, 01:22:22 PM
ACCC have put out their latest figures on how well NBN is working & all in all, it's pretty good!

https://www.accc.gov.au/regulated-infrastructure/communications/monitoring-reporting/measuring-broadband-australia-program/measuring-broadband-australia-report-4 (https://www.accc.gov.au/regulated-infrastructure/communications/monitoring-reporting/measuring-broadband-australia-program/measuring-broadband-australia-report-4)

I would say that if you're not getting these sort of figures, ring your ISP & complain >:D
Title: Re: NBN. What is your experience so far.
Post by: westvic on February 08, 2019, 07:50:46 AM
FTTN (node) here finally

Went with Aussie Broadband and really impressed. Super easy, pre-configured modem supplied with all passwords. Just plugged it in and it worked after text saying the service was activated.

recommended our neighbour do the same. 4 days later all up and running with a $50 credit to me as referral  ;D

Speeds are pretty good but should be as the copper here is only a bit over 20 years old.

The real kicker for me was the call centre person (yep just one phone call for the whole process) was easy to talk to understood exactly what I asked for. I spend a lot of time on the phone to various telcos for my clients and know that this is not always the way these phone calls go.

Sorry if this reads like an advert. Just a very happy customer.
Title: Re: NBN. What is your experience so far.
Post by: macca on February 08, 2019, 11:43:20 AM



 Just a very happy customer.

Me too westvic, they are great to deal with, just hope they dont get too big and drop the ball

Sent from my SM-G960F using Tapatalk

Title: Re: NBN. What is your experience so far.
Post by: Bird on February 08, 2019, 12:02:00 PM

Me too westvic, they are great to deal with, just hope they dont get too big and drop the ball

Sent from my SM-G960F using Tapatalk
many have before... or get bought out by TPG or similar
Title: Re: NBN. What is your experience so far.
Post by: Jon Burrell - Tentworld on February 08, 2019, 12:36:24 PM
the reviews say a lot
https://broadbandreviews.com.au/tpg/nbn/reviews (https://broadbandreviews.com.au/tpg/nbn/reviews)
https://www.productreview.com.au/p/tpg-broadband.html (https://www.productreview.com.au/p/tpg-broadband.html)

Hi Bird, if you have the option.  I'd consider cancelling your application with TPG & starting again with iiNet - despite being owned by TPG - they do seem to be able to work their way through problems pretty easily.  Otherwise, just stick with it.  These organisations move slowly sadly. 

RE:  Reviews - sadly - I dont think those reviews for TPG can be trusted.  TPG have over 1.9m internet customers yet only 4000 odd reviews ???  Hardly an accurate snapshot of their actual service.  Australian culture at the moment seems to be that if you're pissed off - leave a 1 star review, but if you got what you expected then do nothing.  When you have 1.9m customers, you're bound to upset some.

** Edit notes, corrected review count from 600 - 4000 to be more accurate to how many TPG actually have.   Still puny amount, not reflective of actual customer experience.
Title: Re: NBN. What is your experience so far.
Post by: bkim on February 09, 2019, 01:40:44 AM
I'm inclined to agree with John, I and six of my friends are all on TPG FTTP in Townsville, I was a bit sceptical when I changed over from ADSL2 to fibre, but my old provider had been taken over previously and was not going to NBN.

Of the relations and friends I know on FTTP, 3 are on Telstra, 2 on Optus, I on Aussie BB and the rest of us on TPG.

In the three and a half years approx when all of us changed to FTTP, I have been at each installation with the following experiences.

All of the NBN techs did a reasonable job of installing the NTD, and always in the preferred location suggested by myself on behalf of the residence owner, from what I have read, some other cities didn't fare as well with the techs trying to do the easiest install for themselves, regardless of the rules for installation!  I met the same tech on 3 separate installs and he was a local who had a bit of pride in his work.

The Telstra connections with the exception of one were trouble free, but incredible problems setting up an email service, all the people were existing Telstra customers but their email addresses were not changed over or setup correctly on the Telstra servers, one took 3 months before Telstra admitted the existing email address had been removed from their server database.

The Optus connections were totally trouble free, but recently Optus has had 3 major outages in the Townsville area since early December 18 with my friends being off line from a week and in one case 3 weeks.

The TPG connections were also trouble free and so far I am the only one who has had any problems, with a reduction in my speed (100/40 plan) but not loss of connection, back in January 2016, I carried out all the tests I knew I would be requested to do by TPG, contacted them with the results and the issued was referred  to NBN and fixed in 48 hours, there have been no issues since.  Another thing I have noticed is with TPG using the uni-v ports on the NTD for the phone connection instead of being plugged into the Telstra or Optus supplied router, the phones on the TPG service have a more stable connection and better voice quality.

I'm sure others will have horror stories, but so far the TPG service has been easier to set up and more reliable than the other providers for myself and my friends
Title: Re: NBN. What is your experience so far.
Post by: tryagain on February 24, 2019, 04:43:50 PM
Just double checked and apparently after 18 odd months since the first date passed when I was supposed to have it available, it is now available but I haven't had any notification about it. I'll go through the process of signing up but not getting too excited just yet.
Title: Re: NBN. What is your experience so far.
Post by: DaveR on February 24, 2019, 05:04:24 PM
Just double checked and apparently after 18 odd months since the first date passed when I was supposed to have it available, it is now available but I haven't had any notification about it. I'll go through the process of signing up but not getting too excited just yet.

BE VERY CAREFUL!!!
Make sure someone else in your street has it connected 1st, and it works, before you connect it for your self.
Title: Re: NBN. What is your experience so far.
Post by: DaveR on February 24, 2019, 05:17:05 PM
Our experience has not improved.
We are onto the Ombudsman at the suggestion of Telstra, to their credit.
It seems that Telstra is in Battle with the NBN and their Contractor, Vision Stream over the lies stated in the reports made about the multiple tests and repairs to our service, they have been signing it off as all good when it is not.
We have a data log in place which records all the outages our service has. As an idea of how many, we average 13 a day when no one is home. Gets worse if we try to use it. Anyway, whist the data log is in action, vision stream folk have been, tested, and said it is all good, even though it was dropping out at the same time.... Now go figure that out.
This has been a battle since day 1 of the NBN being connected back in Oct 2018. We have called telstra so many times that our calls automatically go to someone in Australia! Can you believe it.... they still exist.
We have unofficially learned why there is a fault, and told it wont be repaired until 2025.
Cool, so they say we're stuck with crap NBN until then, but can't connect back the old system which still works as ALL the neighbors have it still, we have made sure of that.
the battle continues, at least we don't pay for it....
Title: Re: NBN. What is your experience so far.
Post by: tryagain on February 24, 2019, 06:09:39 PM
hmmm, already in the process of upgrading online, to be honest, your current connection sounds like what I have been putting up with for the last several years so don't have much to lose, I am half expecting the technician to come out anyway and say that there has been an error and it's not ready for us to connect yet.
Title: Re: NBN. What is your experience so far.
Post by: Bird on February 25, 2019, 09:03:47 AM
Just double checked and apparently after 18 odd months since the first date passed when I was supposed to have it available, it is now available but I haven't had any notification about it. I'll go through the process of signing up but not getting too excited just yet.
Evo's estate doesnt even have a date as it the estate was built after the 'date allocations' were originally done... that was last time I spoke to him... may have changed now though as he isnt far out of Woodonga, shouldnt be too hard.
Title: Re: NBN. What is your experience so far.
Post by: noel_w on March 01, 2019, 11:24:38 AM
Still happy with my 24M Fixed Wireless connection. Not a gamer or torrenter so no huge use, mainly netflix and youtube but rock solid connection and no drop outs. No up and down speeds like my old adsl2+ where I was virtually next door to the exchange and vary from 1 meg to 16 meg 10 times a minute.
Think I am lucky as I don't think there are many subs on my node though it has been active for 18 months now.
Title: Re: NBN. What is your experience so far.
Post by: Bunyip on March 01, 2019, 12:26:36 PM
Still happy with my 24M Fixed Wireless connection. Not a gamer or torrenter so no huge use, mainly netflix and youtube but rock solid connection and no drop outs. No up and down speeds like my old adsl2+ where I was virtually next door to the exchange and vary from 1 meg to 16 meg 10 times a minute.
Think I am lucky as I don't think there are many subs on my node though it has been active for 18 months now.

I think you are very lucky, my fixed wireless fluctuates between 1 and 4 Mbps as the tower is over subscribed by 300% from some reports. Drops are not uncommon either, Netflix is about the only streaming service that doesn't buffer.
Title: Re: NBN. What is your experience so far.
Post by: Bird on March 05, 2019, 04:40:04 PM
https://www.lifehacker.com.au/2019/03/strewth-aussie-broadband-has-smashed-its-nbn-plans-by-20-a-month/ (https://www.lifehacker.com.au/2019/03/strewth-aussie-broadband-has-smashed-its-nbn-plans-by-20-a-month/)
Title: Re: NBN. What is your experience so far.
Post by: Banjo16 on March 05, 2019, 06:24:16 PM
Can't complain, I think it's a bit faster then what we had before but seeing it's been at least 5 years I can't remember.
Friend who was connected at the same time had to replace his battery last year, mines still going strong.
Title: Re: NBN. What is your experience so far.
Post by: Redback on March 07, 2019, 11:16:07 AM
Better than what we had before, not hard though as it was ADSL, could have been so much better if we adopted the original plan like New Zealand did, Abbot and Turnbull should be hung by the balls >:D
Title: Re: NBN. What is your experience so far.
Post by: Bird on March 07, 2019, 11:38:46 AM
Quote from: Redback
Better than what we had before, not hard though as it was ADSL, could have been so much better if we adopted the original plan like New Zealand did, Abbot and Turnbull should be hung by the balls >:D

Didnt know the burgh had electricity - gee.. its come a long way since i was there last ;)  Wendy was saying its really changed in last 5 yrs :(
Title: Re: NBN. What is your experience so far.
Post by: Redback on March 07, 2019, 11:51:31 AM
Didnt know the burgh had electricity - gee.. its come a long way since i was there last ;)  Wendy was saying its really changed in last 5 yrs :(

Not that much really in the 13yrs we've been there, a few duplexs going up but that's about it, only real change was they closed the workers club and moved it to the old bowling club, combined now.
Title: Re: NBN. What is your experience so far.
Post by: tryagain on March 13, 2019, 01:59:06 PM
Look like I finally have it ;D so far getting about 17-20Mbps which is much better than the 0-3Mbps we use to get!
Title: Re: NBN. What is your experience so far.
Post by: DaveR on March 13, 2019, 02:39:41 PM
5 months...... and counting.
They still can't make it work.....
Title: Re: NBN. What is your experience so far.
Post by: Bird on March 13, 2019, 02:48:59 PM
Quote from: DaveR
5 months...... and counting.
They still can't make it work.....

Iits all comms companies.

May 28th last year Orange (we are global co, locked into them) disconnected one of our links to the data center in USA - nobody knows who ordered the cut.. but its still down.
Title: Re: NBN. What is your experience so far.
Post by: tryagain on March 13, 2019, 08:26:30 PM
5 months...... and counting.
They still can't make it work.....

I feel your pain, we had years of buck passing and next to useless service all with the threat of them charging a call out fee hanging over anytime you wanted to get them out to check over what was often intermittent issues. I even changed to Telstra just so one company couldn't pass the buck to another and back again.

Might be worth going to the ombudsman in your case, I knew ours wasn't going to get better until the NBN as they weren't going to be spending money on something that was scheduled to be replaced. In you case though I would be escalating it as much as I could.
Title: Re: NBN. What is your experience so far.
Post by: noel_w on March 14, 2019, 09:25:30 AM
Abbot and Turnbull should be hung by the balls >:D
Amen to that  :cup: :cup: :cup: :cup:
Title: Re: NBN. What is your experience so far.
Post by: tryagain on March 14, 2019, 10:03:22 AM
Better than what we had before, not hard though as it was ADSL, could have been so much better if we adopted the original plan like New Zealand did, Abbot and Turnbull should be hung by the balls >:D

Not against the hanging, but if the cost and time taken to get their simpler rollout done was then made more involved with FTTN for every premise then the cost would be even more astronomical and the wait likely even longer, sure FTTP would be nice, but happy with FTTN and the savings for now. With the way the Mobile data cost is going, it won't be long before there is similarly priced plans to those offered on the NBN for mobile data, 4G speeds are already similar to what's available on the NBN. 5G which Telstra is starting to roll out will be even faster. The backbone for it all will still be the NBN, but I think the need for faster than copper wired connections to actual households doesn't really exist yet, but if and when it does it will be able to be easily met by mobile data.
Title: Re: NBN. What is your experience so far.
Post by: glenm64 on March 14, 2019, 10:50:26 AM
Not against the hanging, but if the cost and time taken to get their simpler rollout done was then made more involved with FTTN for every premise then the cost would be even more astronomical and the wait likely even longer

Not necessarily so. The cost of mixed technologies in the NBN is the problem operationally, financially and logistically. The copper section of the NBN network restricts future network capabilities and causes and costs the NBN. The cost per premise of FTTP was and still is over stated. They didn't and still don't take into account actual reductions in FTTP costs, which have reduced by over 40% as technologies develop. End of roll out costs will actually be higher with the mixed technologies than what a pure FTTP would cost. The on going operating costs of mixed technologies of the NBN makes the value much less if it is sold than what it would be if it was purely FTTP.
If you really want an insight into what a dogs breakfast we've ended up with have a look at this. its an hour long Senate hearing on NBN of Mike Quigley the first CEO of NBN, and a life long telco executive, giving an insight of the problems that do and will plague this model NBN we know have.

https://www.youtube.com/watch?v=PWFvcl_imHc (https://www.youtube.com/watch?v=PWFvcl_imHc)
Title: Re: NBN. What is your experience so far.
Post by: tryagain on March 14, 2019, 01:44:15 PM
Not necessarily so. The cost of mixed technologies in the NBN is the problem operationally, financially and logistically. The copper section of the NBN network restricts future network capabilities and causes and costs the NBN. The cost per premise of FTTP was and still is over stated. They didn't and still don't take into account actual reductions in FTTP costs, which have reduced by over 40% as technologies develop. End of roll out costs will actually be higher with the mixed technologies than what a pure FTTP would cost. The on going operating costs of mixed technologies of the NBN makes the value much less if it is sold than what it would be if it was purely FTTP.
If you really want an insight into what a dogs breakfast we've ended up with have a look at this. its an hour long Senate hearing on NBN of Mike Quigley the first CEO of NBN, and a life long telco executive, giving an insight of the problems that do and will plague this model NBN we know have.

https://www.youtube.com/watch?v=PWFvcl_imHc (https://www.youtube.com/watch?v=PWFvcl_imHc)


I haven't watched it but have read some of his criticisms and am happy to admit to him knowing far more than I do, I do however remember that there was already plenty of time and cost blowouts whilst he was at the helm so it's a bit of the pot calling the kettle black from my perspective, it was under his watch that the shambles in Tas unfolded that lead to the Coalition to promising to review the rollout as it was costing double the NBN predictions.
The original proposal for the NBN was going to be for $15B the cost then rose to $40B and they then went to tender, they then rejected the tenders due too the prices being "Unacceptably High" (ie significantly more than the $40B, maybe those 14 private companies knew something  ;) )
It's been a balls up since day 1 with neither side of politics blameless, but I usually found those who claim that Labour was going to build it better for less delusional
Title: Re: NBN. What is your experience so far.
Post by: glenm64 on March 14, 2019, 02:21:52 PM
Have a look and get an understanding of what happened, and the issues that arose from politics taking center stage over what was in this countries best interests.
Mike Quigley isnt Labor or Liberal. He built telecommunication networks from the ground up all over the world for a living. Came home to help nation build, then they changed the goal posts.
Title: Re: NBN. What is your experience so far.
Post by: tryagain on March 14, 2019, 03:18:46 PM
Have a look and get an understanding of what happened, and the issues that arose from politics taking center stage over what was in this countries best interests.
Mike Quigley isnt Labor or Liberal. He built telecommunication networks from the ground up all over the world for a living. Came home to help nation build, then they changed the goal posts.

Had a look (at 2x speed) and is pretty much the same that I have read before, he is clearly a very capable individual, the bit's where I see part of what he says fall down is, that it was slow due to unforeseen issues, but to then believe him that the rest of the rollout would be OK.
One of the main reasons it came into review was the poor performance up until that point, both from a cost and timeframe perspective. Now, of course, someone in his position is always going to say that they were about to turn the corner but the reality is we will never know for sure, based on the continual blowouts up to that point in time, I don't think it is unreasonable to question those assertions.
I am not necessarily opposed to his view that FTTP would have been a better long term value proposition, as that may have some merit, I do however find the, "we could have built it quicker and cheaper" hard to believe, not backed up by the track record up to his departure, and not really espoused by to many others of note.   
Title: NBN. What is your experience so far.
Post by: paceman on March 14, 2019, 03:50:35 PM
He built telecommunication networks from the ground up all over the world for a living. Came home to help nation build, then they changed the goal posts.

curious to know where exactly he did the 'build networks from the ground up'...

he may have worked for/ran telecomms companies, but i can't see much experience in actually building national telecomms infrastructure... 

and in any case, building it in australia, regardless of politics, is hugely different to most 1st world countries...

IMO, I don’t think he was up for the job and didn’t have the experience in dealing with the technical challenges that the NBN build faced, interfering politicians not withstanding...

And there is no way that either party could have built a full FTTP national network on time and even close to budget.

Private enterprise would struggle with that build in Australia... let alone our incompetent politicians on both sides...

I am a FTTP supporter and saw it as a very important piece of national infrastructure... ruined by people who have no idea how to do much of anything any more...
Title: Re: NBN. What is your experience so far.
Post by: chester ver2.0 on March 15, 2019, 08:11:31 AM
Well apparently it is coming at the end of the month
Title: Re: NBN. What is your experience so far.
Post by: Fizzie on March 15, 2019, 01:29:55 PM
5 months...... and counting.
They still can't make it work.....

Sorry to hear you're having so many drama's Dave :'(

Just saw mention on Whirlpool of the best way to complain about NBN problems

https://whirlpool.net.au/wiki/NBN_complaint_guide (https://whirlpool.net.au/wiki/NBN_complaint_guide)

Have a read through that lot & follow the steps - quite a few people there have said that it worked for them after months of waiting!
Title: Re: NBN. What is your experience so far.
Post by: GeoffA on March 15, 2019, 10:29:26 PM
....FTTP would be nice....

It is indeed.... ;D
Title: Re: NBN. What is your experience so far.
Post by: Bunyip on March 18, 2019, 01:07:06 PM
Apparently they are upgrading the infrastructure in the Derwent Valley.
Scheduled for the 12/03, told that was postponed evening of the 12/03.
Hear nothing, now internet out today.
Depending on who you listen to the outage will last:
- 7:00am to 11:00am (Currently 2:00pm and still going
- Should be back by 21st March
- Should be back by 24th March
- Should be back by 28th March

Of course the Telstra outage website says no issues.

They need to do upgrades, that is not an issue. Giving some warning would allow small businesses to plan for the outage.
Title: Re: NBN. What is your experience so far.
Post by: WilSurf on March 18, 2019, 02:12:22 PM
Started searching for NBN plans in our area.
But first did a speedtest to see how fast our Telstra cable internet really was.
Wow, an amazing 5.5 Mbps download..................... That was on Sunday 3pm.  :'(
Did a test in December last year at 7.30pm: 15.6 to 22.2 Mbps.
Title: Re: NBN. What is your experience so far.
Post by: Spada on March 18, 2019, 02:41:01 PM
Sounds about right.....that's exactly what happened to us. We had decent speeds on broardband, but as soon as the NBN was available in our area the broadband dropped down to almost nothing and we couldn't run more than one device at a time without falling into a black hole
Title: Re: NBN. What is your experience so far.
Post by: Bird on March 18, 2019, 02:54:04 PM
Started searching for NBN plans in our area.
But first did a speedtest to see how fast our Telstra cable internet really was.
Wow, an amazing 5.5 Mbps download..................... That was on Sunday 3pm.  :'(
Did a test in December last year at 7.30pm: 15.6 to 22.2 Mbps.
Foil hat time. but I hear this so often, I reckon they do it so people leave what they have for the angels piss that is the NBN...
Title: Re: NBN. What is your experience so far.
Post by: saph on March 18, 2019, 02:58:21 PM
Technical explination on speeds, its demand and they are not supplying the speeds to fill demands put on for peak times causing the slow down of data speeds and its worse when you hit the download limit. maybe a good idea to start reading your contract fine print for 'shaping' aka throttling of data. they all do this so they can line pockets with cash and not spend on upgrades, also depending on where the main street box is you could be the last on the line because thats where they run the copper lines from since its cheaper then upgrading all the lines.

Also alot of the internet and phone lines are still run along with power lines since its easyer then digging and laying pipes to data centers, my brother does road works and brought me some of the converter stuff they use in the cabnets on the poles.

This is the main street cabnet they use.

(https://i.imgur.com/muEJR2N.jpg)
Title: Re: NBN. What is your experience so far.
Post by: WilSurf on March 19, 2019, 01:16:18 PM
Anyone using Exetel for NBN?
Title: Re: NBN. What is your experience so far.
Post by: Bunyip on March 19, 2019, 08:48:06 PM
This is AFTER the fixed wireless tower upgrade!!!!
Title: Re: NBN. What is your experience so far.
Post by: Paddler Ed on March 19, 2019, 09:03:04 PM
Nice and steady 11/10 - supposed to be 25/12, but in the 6 years I've been with this ISP I've only had about 4 outages, so that slightly off speed is not a huge concern:

(https://www.speedtest.net/result/8123928649.png)

Does help that I have line of sight to the tower just about... few trees in the way mind...
Title: Re: NBN. What is your experience so far.
Post by: bkim on March 20, 2019, 01:35:35 AM
pretty close to this speed all the time, latency (ping) is a bit high because the test is over 1500km
Title: Re: NBN. What is your experience so far.
Post by: Merts on March 21, 2019, 07:26:21 AM
Nice and steady 11/10 - supposed to be 25/12, but in the 6 years I've been with this ISP I've only had about 4 outages, so that slightly off speed is not a huge concern:

(https://www.speedtest.net/result/8123928649.png)

Does help that I have line of sight to the tower just about... few trees in the way mind...

That's not 'slightly off' speed. It's less than half the supposed download speed.
(Upload speed is pretty much irrelevant for most home users).
Title: Re: NBN. What is your experience so far.
Post by: Paddler Ed on March 21, 2019, 08:15:58 AM
That's not 'slightly off' speed. It's less than half the supposed download speed.
(Upload speed is pretty much irrelevant for most home users).

Just re-run it:
(https://www.speedtest.net/result/8127989307.png)

Much quicker, but this is what I mean - we don't notice the difference in speeds that greatly, and I have none of the drop outs that the others are whinging about.
Title: Re: NBN. What is your experience so far.
Post by: Kangaron on March 21, 2019, 10:06:18 AM
Surely that couldn't be right? or could it?

Title: Re: NBN. What is your experience so far.
Post by: Merts on March 21, 2019, 10:24:39 AM
Surely that couldn't be right? or could it?

18 download is a bit better. :)

Agreed the 'faster than' % seems a bit odd.
Title: Re: NBN. What is your experience so far.
Post by: tryagain on March 21, 2019, 10:49:08 AM
Surely that couldn't be right? or could it?

I am guessing that is based on the tests run from Australia, most people with decent speeds don't have a need to test it, it's when it's running slow that they do.
Title: Re: NBN. What is your experience so far.
Post by: paceman on March 21, 2019, 10:50:19 AM
Surely that couldn't be right? or could it?

they should add a 'that have run this tool' on the end of that statement...

plenty of internet users who would never have run a speed test in their life...
Title: Re: NBN. What is your experience so far.
Post by: Bird on March 21, 2019, 11:13:34 AM
Surely that couldn't be right? or could it?
but slower than 80% of the world..

remember wazbot in a backstreet motel in Mexico...  Think how smooth that 8k porn would be on that connection



http://www.myswag.org/index.php?topic=40063.msg920543#msg920543 (http://www.myswag.org/index.php?topic=40063.msg920543#msg920543)

(https://www.speedtest.net/result/6632827867.png)
Title: Re: NBN. What is your experience so far.
Post by: tryagain on March 22, 2019, 11:16:38 AM
Always like checking the connection at Uni for giggles.

(https://www.speedtest.net/result/8130746499.png)
Title: Re: NBN. What is your experience so far.
Post by: Bird on March 22, 2019, 11:33:23 AM
Always like checking the connection at Uni for giggles.

(https://www.speedtest.net/result/8130746499.png)
why cant we have that speed at home?
Title: Re: NBN. What is your experience so far.
Post by: tryagain on March 22, 2019, 11:53:34 AM
why cant we have that speed at home?

You probably could if your pockets were as deep as the Universities.
Title: Re: NBN. What is your experience so far.
Post by: Bird on March 22, 2019, 12:03:12 PM
Quote from: tryagain
You probably could if your pockets were as deep as the Universities.

shouldnt need em to be that deep :D I'd be happy with Mexican speeds :D
Title: Re: NBN. What is your experience so far.
Post by: Cruiser 105Tvan on March 22, 2019, 03:26:45 PM
Checked mine at 0320 (3.20AM for those not familiar with 24 hr)

Download     16.9 Mbps

Upload           4.7Mbps

Ping              10ms.

Fibre to the Node, that replaced Telstra ADSL 2.
Title: Re: NBN. What is your experience so far.
Post by: Fizzie on March 23, 2019, 08:38:51 AM
That's a bit of a worry, because

(https://www.speedtest.net/result/8133031249.png) (https://www.speedtest.net/result/8133031249)

is also faster than 85% of Oz ???

What, there's nobody between 18 & 22 ???

& that's on a 25 / 5 HFC Cable plan, so happy with it :D
Title: Re: NBN. What is your experience so far.
Post by: jclures on March 23, 2019, 11:06:44 AM
(https://www.speedtest.net/result/8133227186.png) (https://www.speedtest.net/result/8133227186)

I still only have adsl2, have no idea when we will get nbn.
Title: Re: NBN. What is your experience so far.
Post by: Bird on March 23, 2019, 01:59:15 PM
(https://www.speedtest.net/result/8133435175.png)
Title: Re: NBN. What is your experience so far.
Post by: Kangaron on March 23, 2019, 02:11:52 PM
(https://www.speedtest.net/result/8133435175.png)

So you upgraded after all?
Title: Re: NBN. What is your experience so far.
Post by: Bird on March 24, 2019, 03:13:32 PM
So you upgraded after all?
told em i was cancelling, and could get it for 60 elsewhere... I think ramjeet said he'd match it
but ovre this period Im changing everything to my new gmail account so I can go anywhere at drop of hat.
Title: Re: NBN. What is your experience so far.
Post by: richo9923 on March 30, 2019, 11:49:48 AM
Cant get NBN at all in anyway shape or form, in a dead spot between to of the towers apparently, patiently waiting for the 5G network to go live so we can have decent internet access again, currently paying Telstra close to $150 a month for a plan that gives a decent ammount of internet so we can netflix and talk to family overseas,
Title: Re: NBN. What is your experience so far.
Post by: Jon Burrell - Tentworld on March 30, 2019, 11:58:30 AM
told em i was cancelling, and could get it for 60 elsewhere... I think ramjeet said he'd match it
but ovre this period Im changing everything to my new gmail account so I can go anywhere at drop of hat.

Glad your NBN finally got sorted & you've got good speeds.  Now watch your data consumption explode......  It's amazing how quickly you adapt to the new speeds.

Here's my Speedtest for today, I've got FTTP.

(https://www.speedtest.net/result/8150223047.png)

This months data use, first time I've cracked 1tb in a month....

(https://lh3.googleusercontent.com/x4hXNDx1bAxUz_YXJx99wz-LnU7w9fqAS91asIIdl3vIkPsZg4GENuA-yKttHJwhxLrG32JKjcpUwi-h7DTHWGC-Zm8KaIMBf6c5wH-79-XA_sNt587D6_Ir9_60e2u9lbeFmkx7lyDZ_EPuiZFFX7C9ReE-SB1orW0oFeRQiThiV5ONRVbf2YB7LHZt72giThfTBxcrQSO03lG9H-l87hiETf7NcbinEugQlEOWJBZhYda0hCDrEcHwq3sQ5MO_ipPe-E363toBeaKjOo-6zlmvcB_GWkuqpn1BCGqA3LFFFzJsp-VjJfRUAxT7N_qrgtmGQYZf44OuWe75Jjr7RsERLU2-83POTpWoxE06ztvk6jpiW6Lsby-tTxDLBJ8ldYPSrY0n7H0F_jKwiW95njUtXJIFPlkeRlgbfMtZZqF7fJsSwg1NZHgxfYbYhOHnOKJALVzg8PvXtWPP7JgCmQ5zEw5wongYzbhlaz_HxhPMxjnh5fm0UksTdk4AtuKv0yiipgfIYCTvynF8lxoQdayswYNkyrd_vwznUqgb8G7hltc5AzqKR4vtnp5jNWIwYVEYY5gc5v9xAEqM67pxWLP23TsitVIZyNSCqTeWHsFTl24LeRRoZTorNicybcsqGvMJ1bEUP5WrHjr5A-TzBOODWTdzYEw=w1027-h545-no)

I can still remember waiting so long for songs to download from Napster, that I'd forgotten why I'd queued it to begin with.
Title: Re: NBN. What is your experience so far.
Post by: edz on March 30, 2019, 12:22:10 PM
Ours is 18 ms Ping ..   19.1 Download  ...  5   Upload ...   absolutely fantastic Not.
Title: Re: NBN. What is your experience so far.
Post by: BC66 on March 30, 2019, 12:33:34 PM
We just reduced our plan from having 97 download to 47. Upload is still similar
Saves us $24 per month and don’t even notice the difference.


Sent from my iPhone using Tapatalk Pro
Title: Re: NBN. What is your experience so far.
Post by: rockrat on March 30, 2019, 02:29:42 PM
We just reduced our plan from having 97 download to 47. Upload is still similar
Saves us $24 per month and don’t even notice the difference.


Sent from my iPhone using Tapatalk Pro
Who are you with? We currently have Optus cable but have been told NBN is coming in about a month and then we will have 90 days to change over.
Title: Re: NBN. What is your experience so far.
Post by: BC66 on March 30, 2019, 02:33:07 PM
Who are you with? We currently have Optus cable but have been told NBN is coming in about a month and then we will have 90 days to change over.

Hi,
We are with Telstra and have the fiber connection.
So far it’s been great, in the 13 months that we have had NBN it’s only dropped out a couple of times during storms.
Prior to this we could only get wireless 3G where we live


Sent from my iPhone using Tapatalk Pro
Title: Re: NBN. What is your experience so far.
Post by: Bird on April 29, 2019, 11:44:26 AM
https://www.brisbanetimes.com.au/federal-election-2019/australia-drops-to-62nd-in-global-broadband-speed-rankings-20190428-p51hz2.html (https://www.brisbanetimes.com.au/federal-election-2019/australia-drops-to-62nd-in-global-broadband-speed-rankings-20190428-p51hz2.html)
Title: Re: NBN. What is your experience so far.
Post by: Fizzie on April 30, 2019, 09:20:35 AM
Something I don't understand about articles like that ???

OK, we're apparently so as $%^&, but when I do a speedtest (which I know is supposedly rigged to say things are great ::)) it tells me I'm getting ~24 down, 4.5 up on a 25/5 plan. OK fine, happy with that :D

But it also says I'm faster than the average US download speed, which is ~22 ???

So if I'm faster than the average Yank ;D, then how are we so far down in world rankings, or are the Septics even worse off than we are ??? >:D
Title: Re: NBN. What is your experience so far.
Post by: Bird on April 30, 2019, 09:59:19 AM
Something I don't understand about articles like that ???

OK, we're apparently so as $%^&, but when I do a speedtest (which I know is supposedly rigged to say things are great ::)) it tells me I'm getting ~24 down, 4.5 up on a 25/5 plan. OK fine, happy with that :D

But it also says I'm faster than the average US download speed, which is ~22 ???

So if I'm faster than the average Yank ;D, then how are we so far down in world rankings, or are the Septics even worse off than we are ??? >:D

Our setup should have been future proof, not 5yrs behind before it started but it did save us $2.50 +gst each until they have to upgrade it again 4 yrs ago soon

This was Wazbot off here in a back street 1/2 star motel in MEXICO
(https://www.speedtest.net/result/6632827867.png)
Title: Re: NBN. What is your experience so far.
Post by: Jon Burrell - Tentworld on May 02, 2019, 10:55:03 AM
Our setup should have been future proof, not 5yrs behind before it started but it did save us $2.50 +gst each until they have to upgrade it again 4 yrs ago soon

(https://www.speedtest.net/result/6632827867.png)

Just found the full ranking list.  https://www.speedtest.net/global-index (https://www.speedtest.net/global-index)

Interestingly, Australia ranks 5th in the world for mobile data speeds at avg of 58.87mbps.   Possibly more handy, considering our vast size to population ratio.

But positive press doesnt sell papers or views apparently. 

But, you mention Mexico - they actually rank 71st with 27.67mbps avg to our 62nd with 35.11.

From what I know though, our ISPs have all chosen a different approach to other countries.  Where they charge for both speed & data used. 

Seems NBN is a little bit silly to structure it that way.  ISPs perhaps should just give 'max' speeds to everyone, and then charge for data only.  That'd be a great way to jump the Speed Test rankings & get media off their back. 

I am sure some network engineer would have a heart attack reading this idea though :) 

I understand that most people who are connected to NBN are connected on 25/5 connections - a good chunk of those are capable of at least 50.  So dragging the average speeds backwards, despite the network being capable of more.
Title: Re: NBN. What is your experience so far.
Post by: tryagain on May 02, 2019, 12:21:26 PM
Just found the full ranking list.  https://www.speedtest.net/global-index (https://www.speedtest.net/global-index)

Interestingly, Australia ranks 5th in the world for mobile data speeds at avg of 58.87mbps.   Possibly more handy, considering our vast size to population ratio.

A pretty good argument could be made from that for small government and leaving it to the market.
Title: Re: NBN. What is your experience so far.
Post by: 2010banditsa on May 02, 2019, 03:37:49 PM
has anyone got satellite and how is it? Tech that just visited said he couldn't make the fixed wireless work and with no cable in my area, satellite all I got that this stage  ??? HTF does this work when I'm not even that bloody rural.
Title: Re: NBN. What is your experience so far.
Post by: alnjan on May 02, 2019, 03:58:22 PM
has anyone got satellite and how is it? Tech that just visited said he couldn't make the fixed wireless work and with no cable in my area, satellite all I got that this stage  ??? HTF does this work when I'm not even that bloody rural.

Do you have line of sight to the tower for fixed wireless?  We have fixed wireless and that is what it came down to, if you had line of sight you had it and if you lived on the wrong side of the hill you didn't.  We are in a rural/residential area where anything to the house was just not going to work.  One mate that lived in the same area didn't have line of sight, being too low in their gully to get the Fixed Wireless and ended up going Satellite.  From the way he spoke it was pretty ordinary with a rather limited operating time span due to the ridges stopping satellite coverage.   
Title: Re: NBN. What is your experience so far.
Post by: 2010banditsa on May 03, 2019, 03:09:36 PM
Do you have line of sight to the tower for fixed wireless?  We have fixed wireless and that is what it came down to, if you had line of sight you had it and if you lived on the wrong side of the hill you didn't.  We are in a rural/residential area where anything to the house was just not going to work.  One mate that lived in the same area didn't have line of sight, being too low in their gully to get the Fixed Wireless and ended up going Satellite.  From the way he spoke it was pretty ordinary with a rather limited operating time span due to the ridges stopping satellite coverage.

Thanks alnjan, this is what i was scared of. Line of sight didn't work well enough, so nbn wouldn't connect. Topography challenges sound similar to what I would expect at my joint... hopefully enough people cant get the tower and they set up a new one. thanks for response.
Title: Re: NBN. What is your experience so far.
Post by: alnjan on May 03, 2019, 09:03:13 PM
Thanks alnjan, this is what i was scared of. Line of sight didn't work well enough, so nbn wouldn't connect. Topography challenges sound similar to what I would expect at my joint... hopefully enough people cant get the tower and they set up a new one. thanks for response.

Hope something works for you.  Our 'connection' isn't too bad unless it rains.
Title: Re: NBN. What is your experience so far.
Post by: Desert lover on May 04, 2019, 09:30:37 AM
Our experience so far....abismal (spelling?)....and it isn't even connected.  Firstly when the box was to be put on the outside of the house the NBN people wanted to dig up our newly landscaped garden and pavers.... so that was't going to happen as they couldn't guarantee that their finished product on our garden would be as it was prior to the excavation....  Then comes the appointments.... after telling them dates that we wouldn't be available the appointments were scheduled smack in the middle of the time (we were away over a period prior to and after Easter).... try to reschedule and the website wouldn't accept dates so far in advance - these being the dates we could commit too.... after a call to the carrier we had to cancell the appointment with instructions to ring back at the start of May..... and we could get an appointment during May.... called, told them the dates (two week block) during we would be able to commit to being present....all ok we thought until the confirmation arrived with dates in June!..... and again, we are not necessarily sure of our whereabouts on the dates they have chosen..... What a debarkle...for something we are having forced on us there doesn't seem to be a lot of consideration for people and our scheduling..  Then of course there is the minor problem of where to put the equipment.  We have a very clean lined home with no where to hide the stuff they are going to install.  Then it isn't going to work if we have a power outage and we have a few in this area......  I'm over it and it hasn't even been installed.   

 >:(
Title: Re: NBN. What is your experience so far.
Post by: rockrat on May 04, 2019, 11:53:47 AM
We haven’t even got NBN connected yet and I suspect it has caused us issues. Ever since the NBN became available in the last week or so, our Optus cable internet has been dropping out intermittently. A technician was meant to be coming today but Optus cancelled that visit and I now need to wait until next week. internet is working now but probably won’t be in another day or so based on our recent experience.

I’ve done what I always do, put a compliant in with the Telecommunications Industry Ombudsman.  Telco’s pay a fee for every complaint unless they quickly resolve it to the customer’s satisfaction. Normally gets their a#se into gear.

Now, just need to decide on who to go with for NBN. Exetel looked cheap but couldn’t give me a clear answer on connection costs (apparently they don’t include the lead in to the property in their “free activation” and can’t even provide a cost), Optus have a reasonable offer for existing customers moving over but I’ve had to make more tech calls to them in 12 months than I did to Telstra in 5+ years, Belong who I think are owned by Telstra and TPG who are a bit more expensive but have a good reputation.
Title: Re: NBN. What is your experience so far.
Post by: Kangaron on May 04, 2019, 01:08:03 PM
Can't beat this mob, will only sell the speed that is available, local aussie call centre and tech help.
https://www.aussiebroadband.com.au/nbn-plans/brisbane/ (https://www.aussiebroadband.com.au/nbn-plans/brisbane/)
Title: Re: NBN. What is your experience so far.
Post by: macca on May 04, 2019, 05:57:11 PM
Can't beat this mob, will only sell the speed that is available, local aussie call centre and tech help.
https://www.aussiebroadband.com.au/nbn-plans/brisbane/ (https://www.aussiebroadband.com.au/nbn-plans/brisbane/)
Yep, l had a problem after I went to NBN called Aussie and they had a tech out the next day, he went around and replaced the cable connectors that the NBN guys had replaced when they installed it. Follow up call about 4 or 5 days later to make sure all was  good, tech even gave me his mobile number in case I still had issues, can't complain about that service , especially after enduring about 20 years with "it's not our problem" Telstra

Sent from my SM-G960F using Tapatalk

Title: Re: NBN. What is your experience so far.
Post by: D4D on July 12, 2019, 08:40:46 AM
NBN still not available for another 12+ months in our area. After putting up with a very reliable but slow Telstra ADSL connection of 6Mb/s I moved to Hyperwave this week. Amazing service from a local company, with a private wireless network built for the hilly area. For the installation they braced the existing TV mast and fitted a 45cm dish, and ran the cable and access point to exactly where I wanted it to go. After an issue with the first router I bought, not their problem, I now have a rock solid 25 up/5 down with half the latency I had with the ADSL connection. The dish can do 100/20 but they've rate limited it at the moment, they plan to wind it up to 50/10 in the near future. If you live in the NE MEL hills these are the guys to call. http://www.hyperwave.com.au/ (http://www.hyperwave.com.au/)

(http://blkmav.com/myswag/hyperwave.jpg)
Title: Re: NBN. What is your experience so far.
Post by: paceman on July 12, 2019, 09:00:55 AM
NBN still not available for another 12+ months in our area. After putting up with a very reliable but slow Telstra ADSL connection of 6Mb/s I moved to Hyperwave this week. Amazing service from a local company, with a private wireless network built for the hilly area. For the installation they braced the existing TV mast and fitted a 45cm dish, and ran the cable and access point to exactly where I wanted it to go. After an issue with the first router I bought, not their problem, I now have a rock solid 25 up/5 down with half the latency I had with the ADSL connection. The dish can do 100/20 but they've rate limited it at the moment, they plan to wind it up to 50/10 in the near future. If you live in the NE MEL hills these are the guys to call. http://www.hyperwave.com.au/ (http://www.hyperwave.com.au/)

(http://blkmav.com/myswag/hyperwave.jpg)


always thought this would be a good business opportunity in the regional towns... private wireless NBN providers popping up all over the place now...

as long as they don't get too big, too quick...
Title: Re: NBN. What is your experience so far.
Post by: Steffo1 on July 15, 2019, 02:00:56 PM
I hope something comes my way soon as I'm a bit over this sort of speed.
Title: Re: NBN. What is your experience so far.
Post by: sharkcaver on July 16, 2019, 01:03:25 PM
I had to swap to NBN 2 weeks ago - they were about to cut me off so I had no choice.

Reading all the horror stories, I was worried a little.

Got home from work one day and I had no internet - I had been plugged into the node. Plugged the new nbn router in and had NBN internet up and running in a matter of minutes.

It took a few days for my voip to come good, but so far, so good - no drama whatsoever (touches one's noggin)

supposedly, I am 500 odd meters from the node, so I expected some degredation in speed.

To be perfectly honest, I cant notice any speed difference over my adsl2+, but I'm not downloading anything. My next youtube upload will be interesting to see - they take me 10-12 hours or so to upload.

Wish I did the speed test on the adls2+ prior to cut off.

I'm on the NBN50 plan, so the speed test result is pretty good I reckon??

Title: Re: NBN. What is your experience so far.
Post by: paceman on July 16, 2019, 01:13:25 PM
I had to swap to NBN 2 weeks ago - they were about to cut me off so I had no choice.

Reading all the horror stories, I was worried a little.

Got home from work one day and I had no internet - I had been plugged into the node. Plugged the new nbn router in and had NBN internet up and running in a matter of minutes.

It took a few days for my voip to come good, but so far, so good - no drama whatsoever (touches one's noggin)

supposedly, I am 500 odd meters from the node, so I expected some degredation in speed.

To be perfectly honest, I cant notice any speed difference over my adsl2+, but I'm not downloading anything. My next youtube upload will be interesting to see - they take me 10-12 hours or so to upload.

Wish I did the speed test on the adls2+ prior to cut off.

I'm on the NBN50 plan, so the speed test result is pretty good I reckon??

for a 50 plan and 500m from the node, that result is extremely good...  :cup:
Title: Re: NBN. What is your experience so far.
Post by: DannyG on July 16, 2019, 01:21:49 PM
We have fixed wireless at our house and while its fine during the day it is very poor during peak times.

Apparently there is a tower upgrade happening in the first quarter of next year to fix the congestion, or so Telstra tell me.

What I am wondering, is if I was to go to another Internet provider besides Telstra would I still have the same congestion issues?? Do other suppliers use the same nbn towers as Telstra would be using? This is in a Rural area not a large city.

Title: Re: NBN. What is your experience so far.
Post by: Steffo1 on July 16, 2019, 01:59:50 PM
I had to swap to NBN 2 weeks ago - they were about to cut me off so I had no choice.

Reading all the horror stories, I was worried a little.

Got home from work one day and I had no internet - I had been plugged into the node. Plugged the new nbn router in and had NBN internet up and running in a matter of minutes.

It took a few days for my voip to come good, but so far, so good - no drama whatsoever (touches one's noggin)

supposedly, I am 500 odd meters from the node, so I expected some degredation in speed.

To be perfectly honest, I cant notice any speed difference over my adsl2+, but I'm not downloading anything. My next youtube upload will be interesting to see - they take me 10-12 hours or so to upload.

Wish I did the speed test on the adls2+ prior to cut off.

I'm on the NBN50 plan, so the speed test result is pretty good I reckon??

Thanks, Sharkcaver, I don't feel so bad now! ;D
Title: Re: NBN. What is your experience so far.
Post by: paceman on July 16, 2019, 02:05:42 PM
We have fixed wireless at our house and while its fine during the day it is very poor during peak times.

Apparently there is a tower upgrade happening in the first quarter of next year to fix the congestion, or so Telstra tell me.

What I am wondering, is if I was to go to another Internet provider besides Telstra would I still have the same congestion issues?? Do other suppliers use the same nbn towers as Telstra would be using? This is in a Rural area not a large city.

you may not have the same issues, depending on what is causing the congestion...

it's either too much traffic through the 'pipe', in which case, a provider change will probably be of no real help...

or, it's that your provider hasn't purchased enough CVC to handle the traffic... in which case, a provider change may help...

my provider (aussie broadband) actually publishes it's CVC usage graphs (which most providers don't do)...

this gives you an idea of how close they are to 'topping out' on their CVC...

https://ct.id.au/abb-cvc/ (https://ct.id.au/abb-cvc/)

for example, change the POI to Mackay, and change the Range to a week and you can see how the downloads and uploads compare to aussie's purchased CVC limit (in red)

makes for interesting reading...
Title: Re: NBN. What is your experience so far.
Post by: noel_w on July 16, 2019, 02:13:00 PM
We have fixed wireless at our house and while its fine during the day it is very poor during peak times.

Apparently there is a tower upgrade happening in the first quarter of next year to fix the congestion, or so Telstra tell me.

What I am wondering, is if I was to go to another Internet provider besides Telstra would I still have the same congestion issues?? Do other suppliers use the same nbn towers as Telstra would be using? This is in a Rural area not a large city.
Usually congestion is caused by lack of backhaul capacity from the tower back to the Major node in your region. Backhaul is mostly all the providers aggregated into one pipe from the tower to the Node so if there is limited capacity then you have limited speed to your place. Even though your last mile is capable of more speed you won't get it.
From the tower to your place you should be good as when the NBN installers put in fixed wireless they have to do a line of site check to the tower to confirm throughput. If it fails they usually won't pass the install and it goes no further. Initial fixed wireless was also limited to 24M which was a hardware limit. They have been busy swapping that out to newer stuff that has a theoretical limit of 100M but ceilinged to 50M usually.
I have been out of the game for a while but still have a mate who is a fixed wireless installer in the bush. He updates me on happenings every now and then.
So in answer to your initial question, if you did change providers you most likely will get the same speed as you will be using the same equipment back to the major Node.
Title: Re: NBN. What is your experience so far.
Post by: rockrat on September 03, 2019, 08:28:33 PM
Finally bit the bullet today and ordered NBN through TPG to replace my dodgy AF Optus cable internet. Ordered online and within 30mins had a confirmed appointment for installation this Saturday.
So far so good... but anything has to be better than Optus.


Sent from my iPad using Tapatalk
Title: Re: NBN. What is your experience so far.
Post by: bkim on September 04, 2019, 01:45:44 AM
Finally bit the bullet today and ordered NBN through TPG to replace my dodgy AF Optus cable internet. Ordered online and within 30mins had a confirmed appointment for installation this Saturday.
So far so good... but anything has to be better than Optus.


Sent from my iPad using Tapatalk

What type of tech Rockrat? TPG always seems to get a bad rap with comments, but I went to TPG 4 years ago next month on FTTP and it has been virtually hassle free, only one minor outage of a couple of hours, a slight speed problem after I changed my plan very early on (referred on to NBN and fixed in 24 hours), couple of scheduled outages (usually from 2am to 8am) notified in advance.

Speed is consistent around 94-95 down and 34- 36 up, 6 of my friends have all changed over to TPG, all on FTTP following my experience and none of them have had any problems and most of them have been with them for 3 to 4 years.

I have 2 friends on Optus FTTP who have consistent problems with regular long periods of no service, and 3 other friends and relations on Telstra, whose service is fairly reliable but they have problems with email and billing.

All of us elected to stay with the fixed line phone, but as TPG use the UNI-V port on the NTD instead of the VOIP point on the crappy Optus and Telstra Sagecom routers, the phone has been crystal clear and 100% reliable, unlike the poor quality and reliability on the Optus and Telstra setups.

As a matter of interest, I am going to one of the friends on Optus tomorrow with another router to try and improve his Wi-FI which is atrocious when he and his wife access it at the same time, because they have the VOIP phone I will use the other router as an wireless access point only, as you need to keep the original Optus router setup for the phone.  With TPG on FTTP you can use any brand of router you wish!
Title: Re: NBN. What is your experience so far.
Post by: rockrat on September 04, 2019, 07:17:44 AM
Our place is HFC.
The current Optus cable is atrocious - get anywhere from 5 to 95 Mbps. They blame the NBN saying it has affected the cable performance.
Hopefully TPG will be better.


Sent from my iPhone using Tapatalk
Title: Re: NBN. What is your experience so far.
Post by: Fizzie on September 04, 2019, 08:38:29 AM
Our place is HFC.
The current Optus cable is atrocious - get anywhere from 5 to 95 Mbps. They blame the NBN saying it has affected the cable performance.
Hopefully TPG will be better.

Did you look into Aussie Broadband?

Have a look at https://www.aussiebroadband.com.au/nbn-poi/ & it will tell you what POI you connect through, then https://www.aussiebroadband.com.au/cvc-graphs/ will show what their actual performance is like in your area.

I've been with them for about 3 months now, no issues to speak of, & saved a few $ / month over the same plan on Telstra - happy!!! ;D
Title: Re: NBN. What is your experience so far.
Post by: glenm64 on September 04, 2019, 09:10:01 AM
I've got FTTC. No appointments etc. Just plug in and it was all working within 15 minutes. Another Aussie Broadband here too. Very painless to deal with.
Heres what Telstra were like to just cancel my ADSL. After a long wait ON HOLD I finally got someone I couldnt understand and they just kept trying to sell me their NBN. Finally got through the cancellation process after being more abrupt than I like to be, and had about $30 credit. After a month the credit still wasnt refunded to my bank account. Back to the phone queue and again someone I couldnt understand that was more interested in selling me their product. The kicker was "have you applied to have your refund credited back to your bank account"? Really? WTF?
Then he was perplexed when he offered me "a special deal" and I had to tell him where to insert it.

Cheers Glen

Title: Re: NBN. What is your experience so far.
Post by: Fizzie on September 04, 2019, 09:20:03 AM
Just about exactly the same thing with us Glen.

We had the final bill come out early July for $54 credit.

Rang them to ask for a refund & they said OK, we'll fix it.

Last Friday got another e-mail from them to say our account is in credit $54 ???

Got on to them to ask what's going on & she said We did that credit on 10 August - checked bank account & yep, $54 received  from Telstra on 12/8. So why have you just sent me a reminder to say we're still in credit ???

Have to wonder just how long we're going to get these reminders for ???
Title: Re: NBN. What is your experience so far.
Post by: Bird on September 04, 2019, 10:31:38 AM
Quote from: rockrat
The current Optus cable is atrocious - get anywhere from 5 to 95 Mbps. They blame the NBN saying it has affected the cable performance.
Foil hat time

I was with Optus cable for 20yrs, never had an issue... Would still be with it if I could... but we got the "you need to change by x date or die" letter .. so we did.
But in the 4-8 weeks before we changed, we noticed that cable was becoming flakey... me - I believe it was deliberate to make you WANT to change...

TPG?? Not a ****in chance
https://www.productreview.com.au/listings/tpg-broadband-nbn (https://www.productreview.com.au/listings/tpg-broadband-nbn)
https://www.productreview.com.au/listings/tpg-broadband (https://www.productreview.com.au/listings/tpg-broadband)
Title: Re: NBN. What is your experience so far.
Post by: RebsWA on September 04, 2019, 12:54:17 PM
Went to NBN which uses the mobile phone network in my area as my ADSL home phone and internet connection died. Not being a Telstra customer It ended up being a month before they would get to it. Twenty first century eh!
So I reluctantly went to broadband as I know some neighbours have had big issues with the service.
But now it's in, I am a convert.
Speed is so fast I don't have to wait for anything other than slow websites. Got the homephone on VOIP and that works a treat too.
Very happy so far
Title: Re: NBN. What is your experience so far.
Post by: WilSurf on September 04, 2019, 01:48:47 PM
So who did you end up with?
Title: Re: NBN. What is your experience so far.
Post by: edz on September 04, 2019, 01:55:25 PM
Telstra outages,  ongoing  monthly / weekly / daily / hourly drop outs,  snails move faster than the upload / download speeds ADSL was probably faster  .. We get fibre optic to the node  somewhere in the region ?  then the old copper phone lines to the houses ...
Ring the Sucks and its " Oh we have no indications of outages  happening in your area  "    if and when you can get through to them that is, because the phones go out when  the NBN does.
To put it mildly NBN Sucks Balls.
Been thinking of  getting a Night Hawk sim card  router and going on a plan and dumping the home phone / NBN  line set up ..
A mate has done that, going from ADSL to a $75 100 gig month plan / supplied his own Router, reckons  he's got the fastest internet he's ever seen .
Title: Re: NBN. What is your experience so far.
Post by: RebsWA on September 04, 2019, 01:55:39 PM
Been with Westnet for 17 + years and stayed with them. Had no reason to change and did not want to change email address.
They are under the iinet umbrella now.
Title: Re: NBN. What is your experience so far.
Post by: RebsWA on September 04, 2019, 01:57:36 PM
Telstra outages,  ongoing  monthly / weekly / daily / hourly drop outs,  snails move faster than the upload / download speeds ADSL was probably faster  .. We get fibre optic to the node  somewhere in the region ?  then the old copper phone lines to the houses ...
Ring the Sucks and its " Oh we have no indications of outages  happening in your area  "    if and when you can get through to them that is, because the phones go out when  the NBN does.
To put it mildly NBN Sucks Balls.
Been thinking of  getting a Night Hawk sim card  router and going on a plan and dumping the home phone / NBN  line set up ..
A mate has done that, going from ADSL to a $75 100 gig month plan / supplied his own Router, reckons  he's got the fastest internet he's ever seen .

What is your location edz?
Title: Re: NBN. What is your experience so far.
Post by: Wazza999 on September 04, 2019, 03:25:57 PM
We live in Weston Creek in Canberra. The NBN was connected about 3 years ago, fairly late in the cities roll out. I have been pleasantly surprised by the speed and reliability of the service. Ours is FTTN over ~45 yo copper. Prior to the NBN, ADSL 2 was giving 17-18 Mbs down.  In a direct line, we are about 1 km from the exchage which probably accounts for the reasonable speed. Initially Telstra left the NBN line speed unlimited to test capability. I was amazed when Telstra informed me that it was capable of 111 Mbs. We selected 50 Mbs and never seem to drop below this (wireless gives 47 Mbs). One thing Telstra have done is supply customers with a 'Smart' modem that connects to the wireless broadband network if the fixed line is down which I guess saves a lot of complaints. There have only been a handful of fixed line outages in the period. So very happy with speed and reliability, much better than the old ADSL service.

Sent from my Nokia 6.1 using Tapatalk

Title: Re: NBN. What is your experience so far.
Post by: rockrat on September 04, 2019, 04:07:33 PM
Telstra outages,  ongoing  monthly / weekly / daily / hourly drop outs,  snails move faster than the upload / download speeds ADSL was probably faster  .. We get fibre optic to the node  somewhere in the region ?  then the old copper phone lines to the houses ...
Ring the Sucks and its " Oh we have no indications of outages  happening in your area  "    if and when you can get through to them that is, because the phones go out when  the NBN does.
To put it mildly NBN Sucks Balls.
Been thinking of  getting a Night Hawk sim card  router and going on a plan and dumping the home phone / NBN  line set up ..
A mate has done that, going from ADSL to a $75 100 gig month plan / supplied his own Router, reckons  he's got the fastest internet he's ever seen .
I have 100gb on my mobile phone plan (also with Optus) and regularly find it is faster than my cable broadband and most of the time I get 2 bars of reception at most. But 100gb doesn’t go far once you start streaming 4K video.


Sent from my iPhone using Tapatalk
Title: Re: NBN. What is your experience so far.
Post by: edz on September 04, 2019, 07:06:44 PM
Quote
What is your location edz?
Quote




Eastern Oz Rebs , right on the QLD / NSW Border .. Too far from Shitney and too close to Brisso for them to give a stuff ..
Title: NBN. What is your experience so far.
Post by: Pete79 on September 04, 2019, 08:23:57 PM
What speeds are you paying for edz?

You’re speeds are 5x my ADSL 2+ connection and I have no option of ever getting on the NBN here...

(https://uploads.tapatalk-cdn.com/20190904/53cd43ad4707403a25106c00e632e302.jpg)
Title: Re: NBN. What is your experience so far.
Post by: edz on September 04, 2019, 10:15:27 PM
We got a letter stating we could go to a slower rate and get a reduction in cost .. stay the same cost $89 + landline  supposedly  25 to 50 upload  /  5 to 25 downloads or pay xxxx thousands $$$  and have them run fibre to the house . ..
just did another run and the ping is 21 and its 5.5 upload 8.5 download .. so traffic must be heavy with data dumps atm
Title: Re: NBN. What is your experience so far.
Post by: bkim on September 05, 2019, 01:10:17 AM
Foil hat time

I was with Optus cable for 20yrs, never had an issue... Would still be with it if I could... but we got the "you need to change by x date or die" letter .. so we did.
But in the 4-8 weeks before we changed, we noticed that cable was becoming flakey... me - I believe it was deliberate to make you WANT to change...

TPG?? Not a ****in chance
https://www.productreview.com.au/listings/tpg-broadband-nbn (https://www.productreview.com.au/listings/tpg-broadband-nbn)
https://www.productreview.com.au/listings/tpg-broadband (https://www.productreview.com.au/listings/tpg-broadband)

 You are certainly entitled to an opinion, but based on myself and friends and other people I know experiences, I rate those review comments as ******it, put in any RSP and you will get the same feedback.

I spent 3 hours on the phone today, to ultimately convince some clueless individual at Optus, that my friend's Optus supplied router wi-fi was cactus, it was only when he realised that reading from his prepared script wasn't working, because I shot all his "technical" responses down with actual facts, that he ordered a new updated AC router to be sent
Title: Re: NBN. What is your experience so far.
Post by: tryagain on September 05, 2019, 08:21:02 AM
We got a letter stating we could go to a slower rate and get a reduction in cost .. stay the same cost $89 + landline  supposedly  25 to 50 upload  /  5 to 25 downloads or pay xxxx thousands $$$  and have them run fibre to the house . ..
just did another run and the ping is 21 and its 5.5 upload 8.5 download .. so traffic must be heavy with data dumps atm

Who is that with? Sounds a bit on the pricey side.

What speeds are you paying for edz?

You’re speeds are 5x my ADSL 2+ connection and I have no option of ever getting on the NBN here...

(https://uploads.tapatalk-cdn.com/20190904/53cd43ad4707403a25106c00e632e302.jpg)

They were my speeds pre NBN on a good day, now it's almost 10x that with NBN
Title: Re: NBN. What is your experience so far.
Post by: Bird on September 05, 2019, 09:41:14 AM
Quote from: bkim
it was only when he realised that reading from his prepared script wasn't working, because I shot all his "technical" responses down with actual facts, that he ordered a new updated AC router to be sent

You will find almost every single ISP has a standard trouble shooting script to work from, even the ones in AU
mate called telstra years ago, he is not IT savvy... They kept asking him if the Blue cable was plugged in... He was yelling down the phone to Ramjeet he had no ****in blue cable... they auto cut off when he lost his Shit each time.

He had a Yellow network cable.
Title: Re: NBN. What is your experience so far.
Post by: edz on September 05, 2019, 03:58:02 PM
Telstra ! Birdman .. Been dicking around for near on an hour waiting for it to reconnect access, starting to realy give me the Shites with these drop outs .
Title: Re: NBN. What is your experience so far.
Post by: bkim on September 06, 2019, 12:26:17 AM

I spent 3 hours on the phone today, to ultimately convince some clueless individual at Optus, that my friend's Optus supplied router wi-fi was cactus, it was only when he realised that reading from his prepared script wasn't working, because I shot all his "technical" responses down with actual facts, that he ordered a new updated AC router to be sent

Success! I must have hit a nerve at Optus when I had a few words to say yesterday, the new router was delivered to my friends house this afternoon, just over 24 hours! their previous record to another friend in Townsville was 5 working days.  Set up his wireless network with the desktops still on 2.4 ghz and all the other devices on 5 ghz,  desktops download has gone from 17 - 23 Mbps to a rock solid 47Mbps on a 50 Mbps plan, latency (ping) dropped from 31 to 14 m/sec, now the same as the wired lan connections
Title: Re: NBN. What is your experience so far.
Post by: tryagain on September 06, 2019, 05:48:32 AM
Telstra !

I recently changed away from them, rang them up about upgrading, but their plans at the moment are all comparatively a bit pricey. When I said the same to them I had a couple of people say "but Telstra is a premium service" I said to them that I was comparing it providers with similar speed rankings and asked what made Telstra offering "premium", they had apparently run out of script as there was no real response.
Title: Re: NBN. What is your experience so far.
Post by: Fizzie on September 06, 2019, 09:18:16 AM
I was comparing it providers with similar  speed rankings and asked what made Telstra offering "premium"

Well, when you have to pay more to get exactly the same thing, then you must be getting a premium service, must'nt you ??? >:D
Title: Re: NBN. What is your experience so far.
Post by: Pete79 on September 06, 2019, 09:33:39 AM
Obviously.... :P

Telstra call centers are in the upmarket slums of the Philippines and India.
Not like those cheap-o phone companies.... ;D
Title: Re: NBN. What is your experience so far.
Post by: tryagain on September 06, 2019, 09:41:32 AM
Obviously.... :P

Telstra call centers are in the upmarket slums of the Philippines and India.
Not like those cheap-o phone companies.... ;D

Yep, didn't want to say this as the person on the other end is likely from one of them and they are just saying what they are told. Aussie broadband I'd classify as a premium service with Australian people on the phone and great speeds, but Telstra just charges the same amount for the lesser service and call it premium.
Title: Re: NBN. What is your experience so far.
Post by: Bird on September 06, 2019, 09:49:42 AM
Quote from: tryagain
but Telstra just charges the same amount for the lesser service and call it premium.

But people buy it - hand over fist...

The older I get the less things make sense.
Title: Re: NBN. What is your experience so far.
Post by: paceman on September 06, 2019, 09:57:35 AM
But people buy it - hand over fist...

The older I get the less things make sense.

agree with the sentiment, but it's not really their fault, when they (particularly older people) don't know any better or have no-one to ask...

telstra (and telecom before them) has been a mainstay of the australian communications landscape for generations (for better or for worse)...

can't really blame someone for sticking with what they know or grew up with...


Title: Re: NBN. What is your experience so far.
Post by: rockrat on September 06, 2019, 10:07:03 AM
But people buy it - hand over fist...

The older I get the less things make sense.
I was with Telstra for many years and never really had a problem - which meant i never had to speak to their call centre anyway. I changed to Optus when I moved house as they were quite a bit cheaper and have had heaps of problems. So now giving TPG a go.

I know a lot of people recommend Aussie and i gave them a call. However, they couldn’t give me a clear answer on whether or not their “free” setup fee included the final run of coax from the street to the house. I tried to get a clear answer a couple of times but gave up.


Sent from my iPad using Tapatalk
Title: Re: NBN. What is your experience so far.
Post by: Bird on September 06, 2019, 10:10:31 AM
Quote from: rockrat
I know a lot of people recommend Aussie and i gave them a call. However, they couldn’t give me a clear answer on whether or not their “free” setup fee included the final run of coax from the street to the house. I tried to get a clear answer a couple of times but gave up.

Did you try Whingepool ?? https://forums.whirlpool.net.au/forum/152 (https://forums.whirlpool.net.au/forum/152)
I found the boss dude was answering questions himself on there quite often.

PS, you have seen the online feedback on TPG??
Title: Re: NBN. What is your experience so far.
Post by: rockrat on September 06, 2019, 10:30:21 AM
Did you try Whingepool ?? https://forums.whirlpool.net.au/forum/152 (https://forums.whirlpool.net.au/forum/152)
I found the boss dude was answering questions himself on there quite often.

PS, you have seen the online feedback on TPG??
No, figured if the bloke trying the product couldn’t tell me, that was enough for me.
Didn’t look at TPG’s feedback either.... but did look at the ACCC NBN speed report in which TPG does really well. Hopefully it all works as planned and I won’t need to contact TPG again at all. If not, I’ll just cancel and try another provider.


Sent from my iPad using Tapatalk
Title: Re: NBN. What is your experience so far.
Post by: Pete79 on September 06, 2019, 10:36:46 AM
But people buy it - hand over fist...

Bit like buying a Toyota today and expecting a premium product for the premium price you paid...... ;)  :angel:
Title: Re: NBN. What is your experience so far.
Post by: chester ver2.0 on September 06, 2019, 11:10:25 AM
Well my experience so far is that i would rather have root canal while listening to Justin Bieber on repeat

Trying to get the in-laws NBN set up but they live in a retirement village with its own PABX so you guessed it

Telstra - It is up and running to the PABX so it is the village system problem
Village - It is up and running from the PABX to the Villa so it must be a telstra problem

They are in a bit of a black spot so wireless is not an option
Title: Re: NBN. What is your experience so far.
Post by: WilSurf on September 06, 2019, 11:46:26 AM
Anyone using SpinTel or Exetel?
My wife has SpinTel for her mobile and has no problems.
So I was thinking to go with them for NBN.
Title: Re: NBN. What is your experience so far.
Post by: rockrat on September 07, 2019, 03:26:29 PM
NBN connected via HFC this afternoon. Will be interesting to see what speeds I get in peak periods but so far so good.

(https://uploads.tapatalk-cdn.com/20190907/e27ed11fc2d3815fb31953bbd232a610.jpg)


Sent from my iPad using Tapatalk
Title: Re: NBN. What is your experience so far.
Post by: rossm on September 16, 2019, 05:29:16 PM
I have been on the NBN for about 18 months now, largely happy with how it works.

No hassles connecting at the time  and I get the speed I pay for.

But boy am I sick to death of Nicole from the Australian Broadband Network who has been ringing  me on and off for months telling me I am going to be cut off if I don't press 1.

I don't press 1 and I have never been cut off.

 
Title: Re: NBN. What is your experience so far.
Post by: Wazza999 on September 16, 2019, 05:35:57 PM
I have been on the NBN for about 18 months now, largely happy with how it works.

No hassles connecting at the time  and I get the speed I pay for.

But boy am I sick to death of Nicole from the Australian Broadband Network who has been ringing  me on and off for months telling me I am going to be cut off if I don't press 1.

I don't press 1 and I have never been cut off.

 
She doesn't like leaving a message on the answering machine either.

Sent from my Nokia 6.1 using Tapatalk

Title: Re: NBN. What is your experience so far.
Post by: Fizzie on September 17, 2019, 09:32:43 AM
You'd think she'd be starting to get the message by now, wouldn't you >:D
Title: Re: NBN. What is your experience so far.
Post by: Bird on September 17, 2019, 09:42:55 AM
Quote from: Fizzie
You'd think she'd be starting to get the message by now, wouldn't you >:D

I like how  you seem to get 3-4 calls from different states within 2 hours, and usually ends with a call from a mobile

Does anyone actually answer calls anymore from numbers they dont know?
Title: Re: NBN. What is your experience so far.
Post by: Wazza999 on September 17, 2019, 09:52:28 AM
I like how  you seem to get 3-4 calls from different states within 2 hours, and usually ends with a call from a mobile

Does anyone actually answer calls anymore from numbers they dont know?
We don't except local Canberra numbers, definitely thinking of ditching the landline.

Sent from my Nokia 6.1 using Tapatalk

Title: Re: NBN. What is your experience so far.
Post by: Fizzie on September 17, 2019, 09:59:13 AM
Does anyone actually answer calls anymore from numbers they dont know?

Yes, warily though!, because Centrelink & other Govt dept's sometimes ring us, & they usually come up as "Private Number" >:(
Title: Re: NBN. What is your experience so far.
Post by: Fizzie on September 17, 2019, 10:00:45 AM
definitely thinking of ditching the landline.

Did it several months ago when we switched our mobile to Belong ($10 / month & unlimited calls 8)).

Haven't missed it yet ;D
Title: Re: NBN. What is your experience so far.
Post by: rossm on September 17, 2019, 10:09:47 AM
I like how  you seem to get 3-4 calls from different states within 2 hours, and usually ends with a call from a mobile

Does anyone actually answer calls anymore from numbers they dont know?

I don’t have caller ID on the landline and it is mostly a call from my 95yo mother so I have to answer.

Nicole also rings her and despite several explanations from me that her phone is not going to be cut off she still gets worried.

I’d like a quiet chat with Nicole and her masters.
Title: Re: NBN. What is your experience so far.
Post by: WilSurf on September 17, 2019, 11:42:10 AM
We still have a landline but no phone attached to it as the battery died. :-)
No more unsolicited phone calls.
Title: Re: NBN. What is your experience so far.
Post by: rossm on September 17, 2019, 12:39:28 PM
We still have a landline but no phone attached to it as the battery died. :-)
No more unsolicited phone calls.
I would happily unplug the phone but for the reason I mentioned.
Title: Re: NBN. What is your experience so far.
Post by: 2010banditsa on September 17, 2019, 01:29:07 PM
ive ended up running with the wireless mobile broadband as no cable past our place in Adelaide Hills and couldn't get the NBN fixed wireless at home and didn't want to try NBN satellite cos reports are its puss. Dropped out cpl times, but realistically seems ok so far
Title: Re: NBN. What is your experience so far.
Post by: Jon Burrell - Tentworld on September 18, 2019, 12:05:43 PM
I like how  you seem to get 3-4 calls from different states within 2 hours, and usually ends with a call from a mobile

Does anyone actually answer calls anymore from numbers they dont know?

Yes I do.  If its a mobile, its usually someone who you know, or someone you likely are expecting/hoping to hear from.  I hate phone tag more than having to hang up on a telemarketer. 

I only get a bit hesitant when its a Sydney number - they're usually telemarketers who've lifted my number from somewhere random. 
Title: Re: NBN. What is your experience so far.
Post by: Bird on September 18, 2019, 12:59:03 PM
I find this VERY handy
https://www.numberlookup.com.au/ (https://www.numberlookup.com.au/)
Title: Re: NBN. What is your experience so far.
Post by: edz on September 25, 2019, 09:26:28 AM
 ;D   https://www.youtube.com/watch?v=YM0k_CVQFoM (https://www.youtube.com/watch?v=YM0k_CVQFoM)