MySwag.org The Off-road Camper Trailer Forum
General => General Discussion => Topic started by: Mr. Tea on November 15, 2016, 03:37:02 PM
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Hi,
I was just going through our insurance cover for our CT as I was not happy with the contents cover. In the process I found out that our insurance company doesn't actually cover the loss any contents for CTs, only for caravans. So I've had a look around and couldn't find anyone who would insure our CT contents against loss.
Does anyone have such a coverage, and where? And what is your insured value? I did some sketchy sums and found our's to contain about $5k work of stuff in it. Is that reasonable or crazy?
Cheers,
T
BTW, I've had a look at the other threads but couldn't find anything recent and relevant, happy to be proven wrong though ;D
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I will have to check but I am sure my AAMI coverage only covers $1000.
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NRMA said I could specify a contents amount recently when I rang up for a quote.
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Add your items under the unsecured valuables portion of your home and contents insurance.
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tryagain,
Reading through their PDS it looks like NRMA does not cover the contents of CT, only of caravans. Unfortunately.
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I have done it through Apia... but it was a big hassle and not at all straight forward.... (for instance I had to speak with a manager to get specific dollar items eg a $3K National Luna fridge and $2K worth of Purple Line etc noted on the policy ..... left to their own devices -- none of this (and more); would have been noted or covered).....
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I am with CIL
We are covered for contents which I added at an agreed amount.
BUT
only when the trailer or content is secured ie closed. That means that we are covered for out contents in case of total trailer theft or if it catches fire. But any theft while the trailer is open and the items are not in a lockable secure box are not covered.
I think you may find that most insurance companies wont cover contents under canvas, so even if you had a caravan they wouldnt cover contents stored in the annex.
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Club 4x4 have an interesting cover for she CT contents... Might be worth having a chat to them...
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tryagain,
Reading through their PDS it looks like NRMA does not cover the contents of CT, only of caravans. Unfortunately.
Just had a read of their PDS and it's as clear as mud. I haven't actually insured with them but probably will.
When I rang up to get a quote for my "camper trailer" the person I spoke to said they come under the same policy as caravans (so when it say's caravans it also goes for camper trailers). In their definition, however, it looks like my camper trailer would actually be a "tent-trailer" but the only place tent-trailer is listed is in the definitions so not sure what that means.
It looks clear that things in a canvas annex wouldn't be covered but in the main bit is less so. I only got a quote/cover note but didn't go ahead so will have to ring them up again and clarify everything.
You would think that if you insured for additional contents in the camper trailer you have specified to them that they would cover it barring their specified exclusions, but they are an insurance company so who knows.
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My partner is a finance guru so when i got our new camper she said do a spreadsheet and compare apples with apples. For someone (me) who is hopeless with fine print and technical stuff it opened my eyes to what you actually get and what you miss out on.
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Just had a read of their PDS and it's as clear as mud.
Aren't they designed that way so they can Shit all over you when you need it?
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I have done it through Apia... but it was a big hassle and not at all straight forward....
I looked at swapping all of our insurance across to APIA as they're supposed to be so good for seniors ??? Started checking reviews though & it appears that they're an absolute pack of sod's when it comes to paying out on claims >:(, so still looking.
Just had a read of my RACQ "caravan" policy & they will cover contents (unfixed furniture, domestic goods [pots, pans, glasses], clothing or personal effects) & valuables (jewellery, watches, portable electronic equipment & computers; but not cash, cards, mobiles, gem stones or sporting equipment) inside your "caravan", but won't cover anything that's in the annex or if there's no signs of forced entry.
No mention of CT or definition of what is a caravan & what isn't.
Limit is $500 after you pay relevant excess eg if your $1800 fridge goes (from inside the van & there's forced entry visible), & you have a $600 excess, they pay $500 & you pay the remaining $700 :'( If it goes from under the annex, or off the fridge slide, too bloody bad >:(
Methinks is time to investigate options for CT insurance!
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One issue people have had in the past is that the trailers are not being defined as "CAMPER TRAILERS"... but Trailers..
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disappointing that CIL only do a grand
- - Specialist Claims Service 24/7, 365 days a year
- - New vehicle replacement cover
- - Storm, Hail and Flood cover
- - Automatic contents cover of up to $1,000
- - Optional pay by the month service
http://www.cilinsurance.com.au/ (http://www.cilinsurance.com.au/)
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disappointing that CIL only do a grand
- - Specialist Claims Service 24/7, 365 days a year
- - New vehicle replacement cover
- - Storm, Hail and Flood cover
- - Automatic contents cover of up to $1,000
- - Optional pay by the month service
http://www.cilinsurance.com.au/ (http://www.cilinsurance.com.au/)
Thats only their automatic already included cover, you can up it. I have.
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Looking through the CIL PDS, they mention that they "do not provide cover for contents in a trailer.". Yet they don't define what a trailer is.
I'll give them a call later to find out how they see things, whether a camper trailer is more of a trailer or a caravan for them.
Cheers,
T
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We are with CIL and have $10,000 contents ,it must be in main tent area and zipped door padlocked to have any claim against theft
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OK, I just spoke to CIL regarding their contents cover. They do classify a camper trailer as caravan, with the exception of contents cover.
As I was told on the phone, while they cover contents in a packed up camper trailer, they don't cover the contents for theft if it's in a canvas camper trailer that's setup as that's easy to slice open and is considered unsafe. Not sure what GROB's situation is like.
So better than what I have now and probably the best I can get.
Thanks for all the input,
T
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We are with CIL and have $10,000 contents ,it must be in main tent area and zipped door padlocked to have any claim against theft
padlocked canvas?
I believe I've read this bit before which is a downer.. but what ****in choice do we have
"... they don't cover the contents for theft if it's in a canvas camper trailer that's setup as that's easy to slice open and is considered unsafe."
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it must be in main tent area and zipped door padlocked to have any claim against theft
because padlocking a zipper is so effective
https://www.youtube.com/watch?v=9JvmAktLvFg (https://www.youtube.com/watch?v=9JvmAktLvFg)
! No longer available (http://www.youtube.com/watch?v=9JvmAktLvFg#)
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because padlocking a zipper is so effective
! No longer available (http://www.youtube.com/watch?v=9JvmAktLvFg#)
That's what I thinking... for a padlock that small for zippers - side cutters would work... or a steak knife into the canvas!
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With the canvas loophole they all rely on ... I asked the question: "what about pop tops - they are part canvas / vinyl at the top ## are they covered??" ..... Apia said "yes"...
But as mentioned above ## I believe the PDS are rigged to give them plenty of room to void claims; particularly in instances of bulk volume of claims ....
For instance ## there is a loophole that if your van is parked near a tree and is damaged in a storm from a falling tree ## then you are not covered. ... etc etc....
I was told but not to worry ## we would pay your claim ## Then he quoted a story about a big storm event that occurred in Newcastle ## where most claims got denied....
## This guy, (a senior claims assessor); finally said ## "look, here's my direct number and my staff ID ## if you ever have to make a claim; make sure you get through to me" ##
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Buying contents insurance on camper insurance is like buying damage insurance for a computer from the shop - a complete rip-off.
I'll say it again once more - there is an unsecured valuables section in you home and contents insurance. List out the big items and have a lump sum for small items.
They could give a rat's arse where your 'UNSECURED VALUABLES' are when you lose them.
It costs us $40 odd a year extra for all the crap in the car and the camper.
I have driven company vehicles insured by others for years which are filled with my stuff. This is the way our broker set up cover for all our stuff. That it translates to camping gear as well as work gear is just a bonus.
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Buying contents insurance on camper insurance is like buying damage insurance for a computer from the shop - a complete rip-off.
I'll say it again once more - there is an unsecured valuables section in you home and contents insurance. List out the big items and have a lump sum for small items.
They could give a rat's arse where your 'UNSECURED VALUABLES' are when you lose them.
It costs us $40 odd a year extra for all the crap in the car and the camper.
I have driven company vehicles insured by others for years which are filled with my stuff. This is the way our broker set up cover for all our stuff. That it translates to camping gear as well as work gear is just a bonus.
This is the better way of doing it bar a couple of caveats, $40/yr is about a third of the prices I normally get (for about $4000 worth of contents) the additional excess you will have to pay in the event of making a claim for theft/damage etc.
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Our big ticket items (2nd fridge primarily) are covered by the car insurance, even if not in the car at the time. I've also worked out how I can essentially lock the storage on the camper with the tent up, and it seemed to be acceptable to in the insurer...
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disappointing that CIL only do a grand
- - Specialist Claims Service 24/7, 365 days a year
- - New vehicle replacement cover
- - Storm, Hail and Flood cover
- - Automatic contents cover of up to $1,000
- - Optional pay by the month service
http://www.cilinsurance.com.au/ (http://www.cilinsurance.com.au/)
They cover you for more than a grand but you pay extra for every extra 1000 of cover.
I had 2.5 k of items stolen from the storage box when it was packed up ready for a boxing day departure. I paid for 2k of extra cover. Turns out anything that was part of the camper that was stolen such as battery / battery charger is covered automatically ie not coming out of the contents cover. I got my 2.5 k back and was impressed with CIL as a company.
Realistically how much many items of value are you really going to store under canvas whilst you are away anyway? With me it would be a 12v tv and the hottap which would be secured for me. Maybe I'm lucky because the fridge is in the locked and now alarmed storage box.
From memory CIL said I was covered inside the main area of the camper but not an annexe.
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My main concern are really the fridge/esky, the bedding (sleeping bags), battery/gas storage, the tools and the kitchen stuff. Although I'd have to check as some of these could be lockable so I might be able to get a better coverage.
All the electronic stuff (laptop, camera, tablets...) are kept in the car anyway so that's not an issue.
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Will have to call CIL ,when we took out the insurance ,we specified that we live in it ,that the CT is our home . Will keep you posted
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My main concern are really the fridge/esky, the bedding (sleeping bags), battery/gas storage, the tools and the kitchen stuff.
so everything?
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Thats interesting about getting your camper stuff covered under household contents insurance ....
Would never have thought about that one cheers...
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Part of CILs product disclosure statement
Going by this, I would interpret it as No, theft is not covered in the main tent area or the annex if the tent is erected.
What we do not cover
We will not pay for:
8 repairs that are done without first getting our written
consent.
8 the cost of repairing damage not caused by the
accident or event you are claiming for.
8 theft or attempted theft from your caravan or your
annexe if:
t it does not have hard walls, or
t it is not securely locked, or
t there is no physical evidence of forcible and
violent entry.
8 theft, attempted theft or malicious damage by someone
who is in your caravan or your annexe with your
consent.
8 loss of or damage to your contents caused when
erecting, dismantling, modifying or repairing the
annexe.
8 loss of or damage to your contents that is caused by,
actions or movements of the sea (including storm
surge) or a tidal wave.
8 loss or damage that is excluded in the “when we may
refuse a claim” section (see pages 41 to 44).
8 loss of or damage to your contents kept in your
caravan’s annexe that is caused by a named cyclone, if
the annexe does not have hard walls and a hard roof.
8 for a claim in respect of misplaced or lost (excluding
stolen) contents.
8 loss or damage caused by you failing to protect your
caravan after it:
t breaks down,
t is damaged in an accident, or
t is stolen and later found.
8 loss that occurs because you cannot use your caravan.
8 loss or damage to your contents caused by an electrical
fault in the wiring of your caravan if the wiring does
not comply with the Standards Association Code for
Electrical Installation in Caravans.
8 loss of or damage to your contents if at the time of the
loss or damage you have hired out your caravan for
reward, even if you have selected the optional cover of
“Hire Use”.
We do not provide any cover under this Section 2 if you
have insured a trailer or horsefloat under this policy.
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Part of CILs product disclosure statement
Wow for a biggest specialist insurer they sure have plenty of exclusions. I think club4x4 have the most user-friendly PDS I have seen so far, any others out there?
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Wow for a biggest specialist insurer they sure have plenty of exclusions. I think club4x4 have the most user-friendly PDS I have seen so far, any others out there?
Im re doing my camper insurance right now
I found both club 4x4 and cil easy to read, when i copied it over the formatting didnt copy properly. I also found the inclusions and exclusions of both companies pretty much identical. CIL had slightly higher cover on some items and were a little unclear on others (calling the cover reasonable costs rather than putting a cap on it.)
The annual premium for very similar payout on a total loss were also very similar. The biggest thing I found was that cil will only cover mods that I have receipts for (no matter the age) where club 4x4 I had to send a list of mods with a price next to each mod which they sent off to their underwriter for approval, after approval all my mods are covered without the need for receipts. Approval was quick, I sent in a list one day and the next approval was given along with a quote.
So if I am to go with club 4x4 my camper is insured for market value plus mods on top, but once I add up both policies in case of total loss the total was almost the same anyway. which one too choose?
Someone mentioned above that contents is a waste of time and that you should put contents on your home insurance policy. Cleary I am with the wrong company, with my policy unless I specify each item individually I think the max i can claim per claim is $1500. I do have the family devices (including phones) covered as an extra with zero excess, it also covers accidental breakage which is great because my girls use them for school.
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Im re doing my camper insurance right now
I found both club 4x4 and cil easy to read, when i copied it over the formatting didnt copy properly. I also found the inclusions and exclusions of both companies pretty much identical. CIL had slightly higher cover on some items and were a little unclear on others (calling the cover reasonable costs rather than putting a cap on it.)
The annual premium for very similar payout on a total loss were also very similar. The biggest thing I found was that cil will only cover mods that I have receipts for (no matter the age) where club 4x4 I had to send a list of mods with a price next to each mod which they sent off to their underwriter for approval, after approval all my mods are covered without the need for receipts. Approval was quick, I sent in a list one day and the next approval was given along with a quote.
So if I am to go with club 4x4 my camper is insured for market value plus mods on top, but once I add up both policies in case of total loss the total was almost the same anyway. which one too choose?
Someone mentioned above that contents is a waste of time and that you should put contents on your home insurance policy. Cleary I am with the wrong company, with my policy unless I specify each item individually I think the max i can claim per claim is $1500. I do have the family devices (including phones) covered as an extra with zero excess, it also covers accidental breakage which is great because my girls use them for school.
You'll find you will need to specify your camper/car contents to your home insurer or nominate a larger lump sum for you unsecured valuables and your premium will increase accordingly. You will get up to $1500 without nominating anything afaik? Yes, I also have 2 kids with computers and they go on this part of my policy as well rather than subscribing to the schools very expensive laptop insurance policy.
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Im re doing my camper insurance right now
I found both club 4x4 and cil easy to read, when i copied it over the formatting didnt copy properly. I also found the inclusions and exclusions of both companies pretty much identical.
I didn't find either hard to read but by user free I was referring to what is/isn't covered.
Correct me if I am wrong as I am just on my phone and going from memory but CIL excludes something along the lines of "Actions by the sea including high tides" so if you get stuck on the beach and the tide comes in and gets the camper then CIL won't cover you but Club 4x4 doesn't have that exclusion.
Also CIL had an exclusion about fires started from electrical faults which I would think would be one of the main causes of fire, so if you have a bad device or if a wire wears through over time and starts a fire then you aren't covered either. I don't recall reading this in the Club 4x4 pds.
Once again just going from memory and haven't compared side by side so feel free to correct me if I am wrong.
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I didn't find either hard to read but by user free I was referring to what is/isn't covered.
Correct me if I am wrong as I am just on my phone and going from memory but CIL excludes something along the lines of "Actions by the sea including high tides" so if you get stuck on the beach and the tide comes in and gets the camper then CIL won't cover you but Club 4x4 doesn't have that exclusion.
Also CIL had an exclusion about fires started from electrical faults which I would think would be one of the main causes of fire, so if you have a bad device or if a wire wears through over time and starts a fire then you aren't covered either. I don't recall reading this in the Club 4x4 pds.
Once again just going from memory and haven't compared side by side so feel free to correct me if I am wrong.
You are right, CIL doesnt cover actions by the sea and Club 4x4 doesnt have that exclusion, the exclusion club 4x4 have is that they dont cover trailer/caravan being used offroad in a way they were not designed to be used, which can be a pretty broad statement and in the case of the jayco campers (and other campers with similar warranties) would worry me, I know they can easily be taken places that the manufacturer advises warranty doesnt cover so if your jayco is damaged during a water crossing (which jayco states warranty excludes) then does that mean that club 4x4 also wont insure you?
My trailer is full off road, but can they claim that driving it in the ocean was not a use it was designed for? Another thought is that if a camper got swallowed by that sinkhole at inskip last year, would CIL cover that or would it be considered a movement of the sea.
CILs exclusion against faulty wiring is if the wiring did not meet the Standards Association Code for
Electrical Installation in Caravans.
Club 4x4 dont cover poor or faulty design, specifacation, materials, repairs or workmanship. The use or application of caravan parts or accessories which do not meet manufacturers specifications.
The other major difference is that CIL wont cover is loss or damage to your caravan or your annexe while
your caravan is being transported by road (excluding when your caravan is being towed), rail or sea, if you
have not selected the optional cover of “Transporting your caravan.”
Club 4x4 covers the camper during transport as long as its being transported legally.
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Hi,
Just doing some research on insurance for our (to be delivered) camper trailer. CIL seems to have a good wrap however I was having a quick look at the PDS and came across this (emphasis mine):
"Subject to the policy terms and conditions, we provide $1000 cover for loss or damage to your contents in your caravan or an annexe. You can choose to take out extra contents cover. We do not provide cover for contents in a trailer."
Now that seems a bit odd for camper trailer insurance given effectively all the contents are in the trailer! ??? I gave them a call and they confirmed what was in the PDS.
Anyone had issues with contents coverage and CIL on their camper trailer (not caravan)?
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Been the subject of a bit of discussion over recent weeks: http://www.myswag.org/index.php?topic=50383.0 (http://www.myswag.org/index.php?topic=50383.0)
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Thanks. Missed that one sorry. :-[
Clearly my search skills aren't up to much. :P
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Going through the same boat with regards to contents for a camper trailer. I've now written to CIL to clarify the situation (is a camper trailer considered a caravan?) so hopefully will get a response in writing. Will post here if I get anything.
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Have combined a couple of threads on the same subject
GG
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Have combined a couple of threads on the same subject
and you managed to keep it to only 1200 pages ???
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I believe CIL has been bought out ??? Hope its not one of the arsehat group of companies that did...
Anyone know more?
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I believe CIL has been bought out ??? Hope its not one of the arsehat group of companies that did...
Anyone know more?
If it has, I'll be switching to Club 4x4...
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Club 4x4 have an interesting cover for she CT contents... Might be worth having a chat to them...
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X2
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We have $2000 contents insurance for our CT with NRMA. They automatically give you $1000 but you can raise it. We also took out layby insurance with them which lets choose up to 6 months of the year that CT remains in the garage. reduces your premium. If for some reason you do want to take it away just call them and they will charge the extra for just that month.
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CIL is a Suncorp company and has been for some time. Not sure if Suncorp has sold CIL though??
A good home insurance policy will cover your Contents everywhere provide they are 'temporarily removed'. Ours covers us worldwide for up to 180 days. This broad coverage is only available via a broker.
However if you are on the road permanently, as others have said you either need to increase the contents on your caravan/camper trailer insurance or self insure unfortunately. Most have restrictions though as many have highlighted. Same problems arise if you live permanently on a boat. There just isn't much coverage available out there.
Cheers
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Our big ticket items (2nd fridge primarily) are covered by the car insurance, even if not in the car at the time. I've also worked out how I can essentially lock the storage on the camper with the tent up, and it seemed to be acceptable to in the insurer...
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Hi Drew can you please explain in PM if you want to keep if off a public area
Thanks Mike
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Also on camper insurance, my insurer (RACQ) has clarified that my fridge, because it isn't bolted (tie down straps), is NOT covered under the policy.
It lives in the gull wing box on a slide but I still need to list it on my unsecured valuables on my home insurance if I want any sort of cover for it. Same applies for van/hybrid fridges which aren't specifically bolted in place. Just one more thing to keep in mind.
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Also on camper insurance, my insurer (RACQ) has clarified that my fridge, because it isn't bolted (tie down straps), is NOT covered under the policy.
It lives in the gull wing box on a slide but I still need to list it on my unsecured valuables on my home insurance if I want any sort of cover for it. Same applies for van/hybrid fridges which aren't specifically bolted in place. Just one more thing to keep in mind.
NRMA included our fridge as part of the camper not contents and its only got tie downs
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FYI - under the CIL wording a Camper Trailer is deemed to fall under the definition of a Caravan. Any reference to 'trailer' and exclusions etc are relating to a Box Trailer i.e. an open style trailer which can't be sealed. I have this in writing from CIL.
If you have insurance with them, such as I do, on your schedule it reads Caravan - then the description of your camper trailer etc.
I have also been advised sink holes are covered as too river crossings.
However getting bogged below the high tide mark, and subsequently the tide coming in, would not be covered as this would be excluded under 'actions of the sea'.
Hope this helps.
PS I don't work for CIL.
Cheers
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i leave the fridge in the car and had it listed as an accessory on the the car insurance.
This was allowed through QBE
You can extend your cover through CIL but i believe there is some exclusions for electrical items. I suppose at the end of the day if you want to break into my camper and steal my old crappy camping clothes, melamine plates and dodgy doona go ahead