MySwag.org The Off-road Camper Trailer Forum
General => General Discussion => Topic started by: wakychapmans on September 19, 2016, 12:11:03 PM
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I just wanted to put this out there ok...
I inherited a McHitch with the half an 80 series trailer. For the last year or so... it's been fine.
But the weekend before last, due 100% to user error, I broke off one of the little aligning tabs on the bottom of the hitch "head" unit.
Bugger I thought...
Come Monday morning, jumped online and emailed McHitch. Got an answer back from Joe within minutes.
I asked if the part was available and could I fit it myself. Joe said that he preferred to do the re-builds himself and seeing that they were based in Lithgow, I took a Saturday morning drive out there from the Blue Mountains.
Joe said to come back in an hour. We took the puppy round the corner to the dog park for an hour.
Came back to pick it up...
Joe has totally re-built it. Replaced all pins, grease nipple, head unit and ...
painted it and replaced the McHitch sticker on top.
And all of this for $50
fifty... dollars.
A lot of business people won't get up to scratch their ass for $50.
And Joe totally re-built my 2nd hand McHitch and painted it.
:cup:
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Wow, excellent service. Don't hear of that happening very often these days.
KB
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That has been my experience with Joe over the years also...
Cheers Tombie...
D4 "Storm" Remapped, APT armoured and Tweaked