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General => General Discussion => Topic started by: WilSurf on October 17, 2013, 12:26:56 PM

Title: Dual clutch automatic gearbox issues
Post by: WilSurf on October 17, 2013, 12:26:56 PM
Our second car for the daily drives is a 2010 Ford Fiesta with the dual clutch transmission.
In the beginning it worked fine, but now after 60,000 kms it started to shudder.
I had the service done at the dealer and they updated the program after I complained about the shuddering.
They told me the transmission needs to re-learn and that will take up to 3,000 kms.
Well, it is even worse then before.
At low speed, low revs, the car stutters and shudders.
Especially in heavy traffic t is no fun to drive the car.
As it is my wifes car, she is complaining a lot now.

Has anyone else has experience with these transmissions?

Some background info, when we bought the car in 2011, at the 3,000 kms service they replace the transmission as there was oil leaking internally. At the 15,000 kms they did the same as there was another issue with it.
Title: Re: Dual clutch automatic gearbox issues
Post by: DannyG on October 17, 2013, 12:36:33 PM
Our second car for the daily drives is a 2010 Ford Fiesta with the dual clutch transmission.
In the beginning it worked fine, but now after 60,000 kms it started to shudder.
I had the service done at the dealer and they updated the program after I complained about the shuddering.
They told me the transmission needs to re-learn and that will take up to 3,000 kms.
Well, it is even worse then before.
At low speed, low revs, the car stutters and shudders.
Especially in heavy traffic t is no fun to drive the car.
As it is my wifes car, she is complaining a lot now.

Has anyone else has experience with these transmissions?

Some background info, when we bought the car in 2011, at the 3,000 kms service they replace the transmission as there was oil leaking internally. At the 15,000 kms they did the same as there was another issue with it.

Hi mate we have the same car but in a manual so cant help you sorry but ours is a great little thing, it gets a caning too, my wife uses it to go to work during the day (she drives around to clients all day) and I use it to drive to work at night so it gets plenty of use. I think ours might be a 2011 WT in the Zetec version.

Sounds to me like you have a dud tranny, this relearning business doesnt sound right.
Title: Re: Dual clutch automatic gearbox issues
Post by: chisel on October 17, 2013, 12:37:56 PM
Sounds similar to the VW problems that have hit the news in recent months.
I'd suggest looking on whirlpool (automotive section) to see if others are having the same issue.
Title: Re: Dual clutch automatic gearbox issues
Post by: Bird on October 17, 2013, 12:56:36 PM
http://www.autoblog.com/2011/10/27/ford-rushes-to-fix-gearbox-problems-but-not-quickly-enough-for/

http://www.fiestafly.com/forum/showthread.php?t=21375
Update: Took my Fiesta to the dealership last week for them to look at it. Service manager told me it's got the same identical transmission problem as several 2012 Fiesta and Focus cars have been having. He told me it's the "select shift" 6-speed transmission that's been the problem. The other 6-speed transmission has been ok as well as the manual transmission. He told me it's a problem with the "dry" clutches in the transmission.

www.fordfiestaforum.com
Title: Re: Dual clutch automatic gearbox issues
Post by: WilSurf on October 21, 2013, 10:04:28 AM
I drove the car last weekend and after reading the web about this type of clutch, it makes a littlesense.
I didn't have any problems, but my wife is still complaining.
Although, yesterday when I was on cruise control the revs went up from 1,500 to 2,000 without increasng speed ona flat road.
Title: Re: Dual clutch automatic gearbox issues
Post by: WilSurf on June 11, 2014, 10:03:04 AM
Another update.
We have another clutch in our Fiesta.
The third replacement?
Well, they said that they had to replace a seal ring as it was leaking.
That was causing the slippage.
Now it feels like new.

But.......
When picking up, we noticed the next day that the driver side mirror wasn't working.
Checking the door, I noticed a wire sticking out from under the seal.
When repairing the clutch, they also replaced the door handle switch as the lights on buzzer didn't work.
So I arranged for a quick appointment to have it fixed.
They hadn't re-instated the connector, but they closed up the trim on the door!

Title: Re: Dual clutch automatic gearbox issues
Post by: DannyG on June 11, 2014, 10:17:40 AM
Another update.
We have another clutch in our Fiesta.
The third replacement?
Well, they said that they had to replace a seal ring as it was leaking.
That was causing the slippage.
Now it feels like new.

But.......
When picking up, we noticed the next day that the driver side mirror wasn't working.
Checking the door, I noticed a wire sticking out from under the seal.
When repairing the clutch, they also replaced the door handle switch as the lights on buzzer didn't work.
So I arranged for a quick appointment to have it fixed.
They hadn't re-instated the connector, but they closed up the trim on the door!



LOL slack!

Im about to put ours in for some minor warranty items as its warranty is due to run out soon.

Im not sure how they will take my list but ill give it a go..........1, tyres are nearly worn out, 2, paint chipped on the front due to stones, 3, windscreen washers ran out of water etc etc ;D ;D
Title: Re: Dual clutch automatic gearbox issues
Post by: WilSurf on June 11, 2014, 11:23:53 AM
Don't forget to mention that you always have to fill up the fuel as well.......
They still can't fix that.
Title: Re: Dual clutch automatic gearbox issues
Post by: DannyG on June 11, 2014, 11:29:24 AM
Don't forget to mention that you always have to fill up the fuel as well.......
They still can't fix that.

They have already knocked me back for that one...............
Title: Re: Dual clutch automatic gearbox issues
Post by: Marcus73 on June 11, 2014, 11:53:55 AM
Don't laugh, Danny really is that tight ;)


Sent from the machine that goes..... Bing!
Title: Re: Dual clutch automatic gearbox issues
Post by: WilSurf on September 24, 2014, 02:35:19 PM
At 86,000 kms, the shuddering is back again.
Not happy.
This will be our first and last Ford.
Time to go to the dealer, again.
Title: Re: Dual clutch automatic gearbox issues
Post by: tourin n fishin on September 24, 2014, 05:18:14 PM
Mate in my experience with our fleet vehicles and family members vehicles the only good autos are traditional torque converter style ones. Alas they are becoming a rarity as manufacturers endlessly peruse another 0.001 l/100km efficiency.
Title: Re: Dual clutch automatic gearbox issues
Post by: prodigyrf on September 25, 2014, 10:55:15 PM
At 86,000 kms, the shuddering is back again.
Not happy.
This will be our first and last Ford.
Time to go to the dealer, again.

Well I wouldn't blame just Ford as the manufacturers are increasingly having to jump through EPA and fuel consumption hoops and their solution was to automate a direct drive manual gearbox like VW/ Mercedes-
http://www.volkspage.net/technik/ssp/ssp/SSP_372.pdf (http://www.volkspage.net/technik/ssp/ssp/SSP_372.pdf)
If you browse through that you'll see its essentially a manual box that has a hydraulic pump and pistons to actuate the clutch and gear selectors, all controlled by a fly by wire shift stick and various electronic sensors via a separate trans ECU to the engine ECU. If you have a quick look at the various electronic sensors there's plenty to go wrong sooner or later.

Now your clutch is going to wear as will the shift selectors to a lesser extent and so the travel sensors will need to be reset periodically to account for that eg when does the clutch disengage and take up, etc? Are the hydraulics getting tired and so on. Is there a hiccup or deterioration in the ECU? Lots of things to go wrong or underperform with age compared to the human touch with the foot and direct linked gearshift selection and all to gain some extra fuel economy and with it the dreaded emissions.

The answer is CVT now and the manufacturers have cottoned on. The missus last 1.5L Mitsi Colt proved that to me and now I note the 2.4L Outlander that can tow 1600kg is rated at 7.5L/100km combined and no vacuum cleaner bag stuck up the exhaust like current oilers have. Get the picture?



Title: Re: Dual clutch automatic gearbox issues
Post by: WilSurf on September 26, 2014, 09:34:30 AM
Car is booked in.
I had a CVT a long time ago, Fiat Uno 60S  ;D and I loved it.
Not sure what the car will be.
Title: Re: Dual clutch automatic gearbox issues
Post by: prodigyrf on September 26, 2014, 03:36:47 PM
That Mitsi Colt with CVT blew me away first drive but I was a bit sceptical about being a pioneer until I saw the 5yr/100000km all over warrant,y plus 10yr/160000km power train warranty for the first owner and that convinced me. Only sold it because we wanted a 4wd that the missus was comfy with. Mitsi know how to make good machinery- http://en.wikipedia.org/wiki/Mitsubishi_A6M_Zero (http://en.wikipedia.org/wiki/Mitsubishi_A6M_Zero)
Better than the anything the Yanks had but they couldn't keep up production ;)   

Basically you can't wander into car showrooms these days without some hard tech research or you'll be one of the guinea pigs.
Title: Re: Dual clutch automatic gearbox issues
Post by: Elky on September 26, 2014, 04:07:41 PM
Yea never liked DSG boxes, been a long road to make them as dependable as a manual or auto, alas the consumer paid the price for being a guinea pig. Bring back the 2 speed powerglide!!!
Title: Re: Dual clutch automatic gearbox issues
Post by: WilSurf on October 10, 2014, 01:06:04 PM
Car is in for a service and gearbox fix as the issues started again.
Received a phonecall from the dealer telling me that they need to rebook as they need 2 days for the clutch change.
Clutch #4 in 3.5 years.
Anyone fancy a nice fuel efficient Ford Fiesta?
Well maintained, no issues.
Title: Re: Dual clutch automatic gearbox issues
Post by: WilSurf on October 14, 2014, 05:48:40 PM
Car is booked in for next week.
The lady at the phone told me that they were allowed to do only 2 a week and they were fully booked................
If I wanted a loan car for the 2 days then I had to wait till December earliest. Now they will have 4 days so they can spread the work.
That means that my wife has to drive in a real car next week.  ;D
Title: Re: Dual clutch automatic gearbox issues
Post by: WilSurf on September 11, 2015, 05:16:47 PM
Almost a year later and another update.
Booked in the famous Fiesta for a logbook service and the "standard" gearbox issue.
The person behind the counter asked me what fuel I used.
Uh? What has that to do with the gear box?
He said that the car was built to run on 95.
Well, if that's the case why is there a sticker on the inside of the fuel lid telling me that I can fill up with E10? And the manual states minimum RON 91.
What a rubbish, he had no idea.
Anyway, this afternoon he called me again and said that the clutch will be replaced next week Friday.
Clutch #5 in 4.5 years.
Title: Re: Dual clutch automatic gearbox issues
Post by: tk421 on September 11, 2015, 05:34:01 PM
Almost a year later and another update.
Booked in the famous Fiesta for a logbook service and the "standard" gearbox issue.
The person behind the counter asked me what fuel I used.
Uh? What has that to do with the gear box?
He said that the car was built to run on 95.
Well, if that's the case why is there a sticker on the inside of the fuel lid telling me that I can fill up with E10? And the manual states minimum RON 91.
What a rubbish, he had no idea.
Anyway, this afternoon he called me again and said that the clutch will be replaced next week Friday.
Clutch #5 in 4.5 years.
You win. 2 clutches in 3 years for us. Still got 3 left on the extra gearbox warranty that Ford sent out a letter for. Had to wait 3 months for the parts. Had an old lady bail me up at the Servo in a Fiesta asking if I was having juddering issues. She didn't know anything about the extended warranty from Ford.

Anybody would think there's an issue with the design somewhere? >:D
Title: Re: Dual clutch automatic gearbox issues
Post by: Elky on September 11, 2015, 06:34:38 PM
Got a mate who bought a fiesta in 2013, he had the same issues, lots of trips to ford to attempt repairs, he eventually traded it in with it still playing up! Bought a Subaru and couldn't
Title: Re: Dual clutch automatic gearbox issues
Post by: dazzler on September 11, 2015, 07:04:14 PM

Almost a year later and another update.
Booked in the famous Fiesta for a logbook service and the "standard" gearbox issue.
The person behind the counter asked me what fuel I used.
Uh? What has that to do with the gear box?
He said that the car was built to run on 95.
Well, if that's the case why is there a sticker on the inside of the fuel lid telling me that I can fill up with E10? And the manual states minimum RON 91.
What a rubbish, he had no idea.
Anyway, this afternoon he called me again and said that the clutch will be replaced next week Friday.
Clutch #5 in 4.5 years.

The higher octane should keep the idle up a bit and stop the off idle shudder. At least I think that's the idea.
Title: Re: Dual clutch automatic gearbox issues
Post by: WilSurf on September 14, 2015, 10:26:23 AM
Interesting, when my wife picked up the car the lady at the service desk told her that it would take at least 6 weeks for the pars to arrive.
I have to call and see who is right.

tk421, you have the same issues?
What have they done so far?
Title: Re: Dual clutch automatic gearbox issues
Post by: DannyG on September 14, 2015, 05:48:25 PM
Im glad ours isn't an auto. Our manual hasn't missed a beat. It gets a flogging daily and is just about to clock over 100000 trouble free kays. It still gets the same fantastic economy that it got from day 1.

I know this doesn't help you in any way but just putting it out there for the sake of balance ;) Our eldest daughter owns an auto but hers is lucky to have 20,000 kays as she lives very close to the CBD of Melbourne and mainly uses public transport.
Title: Re: Dual clutch automatic gearbox issues
Post by: WilSurf on September 15, 2015, 10:12:11 AM
You must be lucky.
Ours has done 106,000 kms since 2011 and the economy is around 6.3-6.4 l/100km.
What is annoying is the rattling in the side where the seatbelts are. The plastic panels on both sides are making noises.
Well, we will have it "fixed" under the extended warranty and then sell it.
Title: Re: Dual clutch automatic gearbox issues
Post by: scblack on September 15, 2015, 10:21:00 AM
The answer is CVT now and the manufacturers have cottoned on.
Absolutely agree. My new Forester has a CVT auto transmission and it is brilliant. Very smooth operation, it has flappy paddles to use as a manual function and they genuinely hold gear, like if going down a steep hill with a camper on the back. The only slight negative is taking off from standstill has a momentary hesitation. But at least never shudders like twin clutch auto's can.
Title: Re: Dual clutch automatic gearbox issues
Post by: WilSurf on September 15, 2015, 12:19:53 PM
I had a CVT in my Fiat Uno, great thing.
Title: Re: Dual clutch automatic gearbox issues
Post by: tk421 on September 15, 2015, 12:43:40 PM
Interesting, when my wife picked up the car the lady at the service desk told her that it would take at least 6 weeks for the pars to arrive.
I have to call and see who is right.

tk421, you have the same issues?
What have they done so far?


Sorry missed this:

Note we only fill up with 95/98 RON

Mirror control knob fell off 2 days after we got it
Rear middle seat belt jammed (warranty replacement of unit)
Knocking in steering column (warranty replacement of bolts???)
1st time Low speed shudder, and going up hill. More so when wife drove it than me. But my fuel use was also a lot higher when I drove it, possibly heavier right foot.  :angel: . Told it was because the seal leaks and oil gets in (warranty replacement of clutch seal, remap of throttle/transmission - Average fuel consumption went up  :-[ )

2nd time shuddering occurred about 2 years after first time - same symptoms, replaced clutch plate(?) and seal this time)

More info: http://www.caradvice.com.au/321473/ford-fiesta-focus-ecosport-warranties-extended-over-dual-clutch-transmission-shudder/ (http://www.caradvice.com.au/321473/ford-fiesta-focus-ecosport-warranties-extended-over-dual-clutch-transmission-shudder/)
Title: Re: Dual clutch automatic gearbox issues
Post by: WilSurf on September 15, 2015, 02:34:56 PM
Same as us, seal leaking.
There is a class action in the US for this: http://fordpowershiftlawsuit.com/ (http://fordpowershiftlawsuit.com/)
Title: Re: Dual clutch automatic gearbox issues
Post by: WilSurf on October 29, 2015, 01:19:13 PM
We are looking to replace the Fiesta.
The plan is to have a slightly bigger car as my daughters are getting bigger (as do their backpacks).
My wife would like to have the Prius, but I saw the Mitsubishi ASX a few weeks ago.
That doesn't look that bad at all.
Anyone has experience with the ASX?
Title: Re: Dual clutch automatic gearbox issues
Post by: prodigyrf on October 30, 2015, 02:04:26 PM
"Anyone has experience with the ASX?"

No but Mitsi make good cars with good warranty and 12M/15000km service intervals and if you check the tow rating and towball download spec that means its a strong body with good suspension and could easily handle a camper. Better rated towing specs than my 2L petrol Suzy SX4 and it's a strong car for its size.
Title: Re: Dual clutch automatic gearbox issues
Post by: WilSurf on October 30, 2015, 04:36:59 PM
Cheers, but the successor of the Fiesta will not tow the camper trailer.
But it is good to know that the car is build strong.
I haven't driven one, it might be a complete disaster.
Title: Re: Dual clutch automatic gearbox issues
Post by: prodigyrf on October 31, 2015, 12:13:14 AM
Cheers, but the successor of the Fiesta will not tow the camper trailer.
But it is good to know that the car is build strong.
I haven't driven one, it might be a complete disaster.
Yeah I thought you'd probably be looking at the 2WD version as many do with SUV runabouts nowadays but it's nice to know you've got a strong car under you. Still those AWD autos like the ASX can really go places in comfort nowadays but then I'm thinking back to my first SWB Landrover ute  :cheers:
Title: Re: Dual clutch automatic gearbox issues
Post by: WilSurf on February 12, 2016, 06:04:43 PM
It is almost time to get rid of it.
The gearbox warranty runs out in March and I will have the 120,000 kms service done and have the gearbox/clutch whatever repaired as it has started again.

We are on the look out for a bigger car and my wife sat in an older (2006) RAV4 and likes the sitting position.
She also tried the ASX but didn't like it as much as the RAV4.
We have a budgeted limit so can't afford a new car.
On the wish list are cars that are SUV, automatic, enough space for all the bags, petrol for the shorter distances to school, and fuel 10l/100km or less.
So on the list are CX-7, RAV4 Cruiser, Dualis.
Title: Re: Dual clutch automatic gearbox issues
Post by: prodigyrf on February 12, 2016, 06:28:12 PM
Have a look at the X-Trail as I picked up a nice spacious 2007 low km auto for the daughter in law and I was impressed with them. Hers was early 2007 but I think the CVT auto ones start with the T31 model from late 2007- http://www.carsales.com.au/dealer/details/Nissan-X-Trail-2008/OAG-AD-12285052/?Cr=48 (http://www.carsales.com.au/dealer/details/Nissan-X-Trail-2008/OAG-AD-12285052/?Cr=48)
Title: Re: Dual clutch automatic gearbox issues
Post by: WilSurf on March 08, 2016, 12:12:01 PM
Circumstances has changed again so had the list od cars.
There will be more driving done, and wife wanted a hybrid.
So I kept n eye out for well priced hybrids and one came up: a 2010 Honda Insight VTi-L.
We test drove it yesterday and decided to buy it.
Picking it up next Saturday.

Now, who wants a great little 2010 Fiesta?
Title: Re: Dual clutch automatic gearbox issues
Post by: tk421 on March 08, 2016, 01:21:57 PM
Circumstances has changed again so had the list od cars.
There will be more driving done, and wife wanted a hybrid.
So I kept n eye out for well priced hybrids and one came up: a 2010 Honda Insight VTi-L.
We test drove it yesterday and decided to buy it.
Picking it up next Saturday.

Now, who wants a great little 2010 Fiesta?

Shame you bought the Honda.  I was going to offer you my 2011. Only 60,000km on it.. and time for its 3rd gearbox repair...
Title: Re: Dual clutch automatic gearbox issues
Post by: WilSurf on March 08, 2016, 02:21:54 PM
That sounds too familiar.
You still got 1 year of gear box warranty left.

Interesting though rereading your older posts that you are only using premium fuel.
And even then it isn't working.
Title: Re: Dual clutch automatic gearbox issues
Post by: tk421 on March 08, 2016, 03:08:51 PM
That sounds too familiar.
You still got 1 year of gear box warranty left.

Interesting though rereading your older posts that you are only using premium fuel.
And even then it isn't working.

I don't think its anything to do with the fuel. The techs at Ford told me its a seal failure letting oil in. All they do is replace it so its going to go again. The transmission remap either holds it in first longer, or changes up earlier, I can't remember which.

Its my wife's car and she only puts Premium in. Its never even had E anything in it.  We had a 6 month wait for the last gear box fix the demand was so high.

I drove it the other day and the right front speaker has gone and is distorting.  Woeful build quality.
Title: Re: Dual clutch automatic gearbox issues
Post by: tomo on March 08, 2016, 04:00:49 PM
hi Wilsurf
2x clutches in a Ford Ranger  07-012 model  both with the stupid flywheel
Gear box synchro rings stuffed at 70,000km needs ohaul at my cost
The autos in ranger are unreliable also
Did I mention ECU at my cost ,engine had delayed start
NEVER EVER BY A FORD AGAIN

How typical is it of Ford not to check there repairs VERY COMMON

Toyota Hilux My 12 update diesel
3 x clutch replacements  clutch saturates with heat and the pressure plate releases ,engine goes poorly just noticeable [no zip]
Although the clock spring in the  steering coloumn   was passed the recall date by 6mth Toyota replaced it . I paid the labour .
About 2 yrs out of warranty . Toyota are way over priced but compare the service no contest Toyota every day .

tomo

Title: Re: Dual clutch automatic gearbox issues
Post by: xcvator on March 08, 2016, 10:14:34 PM
I wont tell you what I've had to have done to my Jackaroo  :angel: I don't like to see grown people cry  >:D >:D
Title: Re: Dual clutch automatic gearbox issues
Post by: WilSurf on March 09, 2016, 11:14:28 AM
The car is at the dealer now for its 120,000 km service.
Apparently there is a recall for the TCM what ever that is.
That might do it she said.
I told her that it won't.
Title: Re: Dual clutch automatic gearbox issues
Post by: Bird on March 09, 2016, 11:40:22 AM
Quote from: tomo
2x clutches in a Ford Ranger  07-012 model  both with the stupid flywheel
Gear box synchro rings stuffed at 70,000km needs ohaul at my cost

Toyota Hilux My 12 update diesel
3 x clutch replacements  clutch saturates with heat and the pressure plate releases

.... to go through that many clutches, and gearboxes... maybe your just a Shit driver ???  ;D
Title: Re: Dual clutch automatic gearbox issues
Post by: tk421 on March 09, 2016, 11:55:01 AM
The car is at the dealer now for its 120,000 km service.
Apparently there is a recall for the TCM what ever that is.
That might do it she said.
I told her that it won't.


You're probably right - but you won't have to worry anymore. :)

TCM = Transmission Control Module - bolts onto the side of the transmission and has the shift fork motors that do the actual shifting of the gears. Different to the shudder/clutch/seal replacement issue which what we had before.   Issues are usually shown by erratic shifting, erratic operation of park assist, hill start assist etc.

I think its another warranty extension/customer service exercise rather than a recall so isn't showing in Recalls.gov.au . US customers had a 10yr warranty extension announced on Feb 20th:

http://www.focusfanatics.com/forum/mk3-tsb-recall-problems-archive/539602-new-warranty-extension-tcm-14m02.html (http://www.focusfanatics.com/forum/mk3-tsb-recall-problems-archive/539602-new-warranty-extension-tcm-14m02.html)
Title: Re: Dual clutch automatic gearbox issues
Post by: WilSurf on March 09, 2016, 02:26:21 PM
The dealer called and said they will do a few extra items, which I have agreed to.
When I asked about the gear box, she told me that hey will do that after the service and that the TCM upgrade will rectify it.
I told her that it isn't not the same issue, however she continued to tell me it is.
Title: Re: Dual clutch automatic gearbox issues
Post by: tk421 on March 09, 2016, 03:32:52 PM
The dealer called and said they will do a few extra items, which I have agreed to.
When I asked about the gear box, she told me that hey will do that after the service and that the TCM upgrade will rectify it.
I told her that it isn't not the same issue, however she continued to tell me it is.

nah. Doubt it will fix it - different symptoms.. https://www.youtube.com/watch?v=wUatcpvUONA (https://www.youtube.com/watch?v=wUatcpvUONA)
Title: Re: Dual clutch automatic gearbox issues
Post by: tomo on March 09, 2016, 04:02:55 PM
Hi
Bird
Fords have counter weighted flywheels common problem , oh that's right Ford has stopped using them !
Ranger hard shifting  clutch / flywheel  vibration / synchro rings worn out all common symtoms .
Toyota Hilux clutch fade so so common. Toyota fit aftermarket clutch
These are all design issues so when u comment ,school yourself first . Sounds funny unless u r the one putting up with second rate vehicles .

diff filler in the wrong place to low  Ford design . This does explode differentials  Ford Design
5th destroying itself  there is an up grade Ford Design very common
Cracking heads because egr coolers split  Ford Design
Aircons that donot work in very hot weather 290lbs high pressure doh!   Ford design
water leaks in heavy rain   Ford  Lack of design
Injectors flooding with fuel 300kms per tank. 60,000km   Lack of quality injector tip. new injectors  Ford design

tomo
Title: Re: Dual clutch automatic gearbox issues
Post by: WilSurf on March 10, 2016, 09:59:32 AM
Guess what.
Ford has resolved it..................Well that's what they say.
Another gearbox will be installed, again.
Title: Re: Dual clutch automatic gearbox issues
Post by: tk421 on March 10, 2016, 11:46:01 AM
Guess what.
Ford has resolved it..................Well that's what they say.
Another gearbox will be installed, again.

Insanity: doing the same thing over and over again and expecting different results.
- Albert Einstein
Title: Re: Dual clutch automatic gearbox issues
Post by: WilSurf on March 10, 2016, 01:08:57 PM
When my wife picked up the car, the guy behind the counter started again telling her it was because of we are not using premium fuel.
"The engine runs smoother on premium and will therefore cause less stress on the gearbox and will extend it's life."
Extending it by how long? 10 kms?

Rubbish.
Title: Re: Dual clutch automatic gearbox issues
Post by: tomo on March 10, 2016, 03:26:31 PM
HI
The receptionists at Ford dealers are drones . Do as your told or else !!!

Similar to your fuel scenario . The wheels nuts and studs are binding that much you have to use a air tool to remove or a long handled wrench . According to the receptionist and the service manager this just occurred at the end of warranty and therefore not covered .!  doh !!!!
The reality its poor quality nuts that stretch. Fit new nuts fixed . Thank you not Ford .
By the way I will not charge u for the broken stud !!!!

tomo
Title: Re: Dual clutch automatic gearbox issues
Post by: WilSurf on March 17, 2016, 12:50:32 PM
Car is back after another gear box change.
When they called me to say it was ready for pick up, I asked him: "So it is ready to go again?"
He replied: "Sorry?"
So I said it again: "So it is ready to go again?"
He had no sense of humor.

They didn't sign off the service book last week so I asked my wife when she picked up the car to have it signed.
The guys behind the counter said that they didn't sign it because they didn't do everything from the logbook.
Hello, I paid for a full service and it was ready.
Not going back to them.
Title: Re: Dual clutch automatic gearbox issues
Post by: tomo on March 18, 2016, 03:19:44 PM
Hi wilsurf
I took my Ranger in for its first service many years ago
Picked up with service sheet all filled out for the previous model in a petrol version  >:D !!!!!!!!
Should have taken it somewhere else ,first of many poor service situations
I can understand your predicament

tomo
Title: Re: Dual clutch automatic gearbox issues
Post by: Fizzie on March 19, 2016, 07:36:19 AM
They didn't sign off the service book last week so I asked my wife when she picked up the car to have it signed.
The guys behind the counter said that they didn't sign it because they didn't do everything from the logbook.

So which bit's did they miss out on - checking & topping ATF perhaps?  >:D
Title: Re: Dual clutch automatic gearbox issues
Post by: WilSurf on March 19, 2016, 12:31:22 PM
So which bit's did they miss out on - checking & topping ATF perhaps?  >:D

I do hope they didn't do that as it s a dry clutch.  ;D
Title: Re: Dual clutch automatic gearbox issues
Post by: Fizzie on March 20, 2016, 08:00:20 AM
Yeah, alright, I'll pay that one  :-[  :cup:

But you know what I was getting at!  >:D
Title: Re: Dual clutch automatic gearbox issues
Post by: prodigyrf on April 01, 2016, 02:09:32 PM
HI
Similar to your fuel scenario . The wheels nuts and studs are binding that much you have to use a air tool to remove or a long handled wrench . According to the receptionist and the service manager this just occurred at the end of warranty and therefore not covered .!  doh !!!!
The reality its poor quality nuts that stretch. Fit new nuts fixed . Thank you not Ford .
By the way I will not charge u for the broken stud !!!!

tomo

Yeah they don't seem to make wheel studs and nuts like they used to and it's not an uncommon complaint although ally wheels are much to blame with galling I suspect. Why they don't treat the the nuts and the cone faces with nickel anti-sieze is beyond me, particularly with monkeys with rattle guns.
Title: Re: Dual clutch automatic gearbox issues
Post by: WilSurf on April 01, 2016, 02:42:22 PM
It is all about the cost.
If they treat it, it will cost them money so less profit.
Title: Re: Dual clutch automatic gearbox issues
Post by: Bird on April 01, 2016, 02:49:04 PM
And you see why so many people are happy to stick with old cars... all this electronic bullShit and trendy sounding Shit that doesn't work... awesome.
Title: Re: Dual clutch automatic gearbox issues
Post by: Cruiser 105Tvan on April 01, 2016, 09:30:48 PM
And you see why so many people are happy to stick with old cars... all this electronic bullShit and trendy sounding Shit that doesn't work... awesome.

Yeah, what he said!!! :cup: :cheers:
Title: Re: Dual clutch automatic gearbox issues
Post by: prodigyrf on April 02, 2016, 11:06:43 AM
Perhaps there are core and non-core promises-
http://www.ford.com.au/ford-service (http://www.ford.com.au/ford-service)

Title: Re: Dual clutch automatic gearbox issues
Post by: prodigyrf on May 19, 2016, 06:52:12 PM
The latest developments for certain Ford gearbox owners-
http://www.msn.com/en-au/motoring/news/owners-take-fight-to-ford-australia-over-powershift-transmissions/ar-BBtblmG?ocid=spartanntp (http://www.msn.com/en-au/motoring/news/owners-take-fight-to-ford-australia-over-powershift-transmissions/ar-BBtblmG?ocid=spartanntp)
Not hard to see why the vast majority of us buy autos nowadays
Title: Re: Dual clutch automatic gearbox issues
Post by: prodigyrf on May 19, 2016, 10:13:42 PM
Speak of the Devil. Buy a manual and you cut out 92% of buyers come sell or trade-in time it seems-
http://www.msn.com/en-au/motoring/ownership/death-of-the-manual-car/ar-BBte0mU?ocid=spartandhp (http://www.msn.com/en-au/motoring/ownership/death-of-the-manual-car/ar-BBte0mU?ocid=spartandhp)
Title: Re: Dual clutch automatic gearbox issues
Post by: WilSurf on May 20, 2016, 11:52:51 AM
I saw the class action.
I did register and got an email asking me to sign the contract.
Not sure yet.
Title: Re: Dual clutch automatic gearbox issues
Post by: Bird on June 26, 2016, 09:47:57 PM
few more suffering
(http://www.gupatrol.com/myswag/focus.jpg)
Title: Re: Dual clutch automatic gearbox issues
Post by: prodigyrf on August 05, 2016, 12:41:30 AM
Not a good look Ford-
http://www.adelaidenow.com.au/lifestyle/ford-class-action-case-plaintiff-david-storos-on-how-his-dodgy-ford-focus-got-him-pulled-over-by-the-cops/news-story/111110c2062e86c901ab6163dd2df15a (http://www.adelaidenow.com.au/lifestyle/ford-class-action-case-plaintiff-david-storos-on-how-his-dodgy-ford-focus-got-him-pulled-over-by-the-cops/news-story/111110c2062e86c901ab6163dd2df15a)
Title: Re: Dual clutch automatic gearbox issues
Post by: WilSurf on October 18, 2016, 09:37:14 AM
Finally, after months on gumtree, it's gone.
No more Ford for us.
Title: Re: Dual clutch automatic gearbox issues
Post by: prodigyrf on October 22, 2016, 12:07:31 PM
Finally, after months on gumtree, it's gone.
No more Ford for us.

Not so much a Ford problem, just that you were the road test guinea pig while they sorted out a new technology, ostensibly to try and save fuel and emissions over traditional autos-
http://www.caradvice.com.au/278721/transmissions-explained-manual-v-automatic-v-dual-clutch-v-cvt-v-others/ (http://www.caradvice.com.au/278721/transmissions-explained-manual-v-automatic-v-dual-clutch-v-cvt-v-others/)
It's why I'm wary of being a pioneer for new technology like that although I did buy the missus a CVT Mitsubishi Colt brand new and my caution with the CVt was assuaged by Mitsubsishi's 5yr/100,000km universal warranty and its 10yr/160,000km 'power train' warranty on engine and transmission. Needless to say it performed faultlessly for 90,000km before I sold it for the Suzuki fourby and I'm a fan of CVT now.
Title: Re: Dual clutch automatic gearbox issues
Post by: tk421 on October 22, 2016, 04:48:24 PM
Not so much a Ford problem, just that you were the road test guinea pig while they sorted out a new technology, ostensibly to try and save fuel and emissions over traditional autos-
http://www.caradvice.com.au/278721/transmissions-explained-manual-v-automatic-v-dual-clutch-v-cvt-v-others/ (http://www.caradvice.com.au/278721/transmissions-explained-manual-v-automatic-v-dual-clutch-v-cvt-v-others/)
It's why I'm wary of being a pioneer for new technology like that although I did buy the missus a CVT Mitsubishi Colt brand new and my caution with the CVt was assuaged by Mitsubsishi's 5yr/100,000km universal warranty and its 10yr/160,000km 'power train' warranty on engine and transmission. Needless to say it performed faultlessly for 90,000km before I sold it for the Suzuki fourby and I'm a fan of CVT now.


CVT is hardly new tech. I had a 1979 Volvo 343 running a DAF CVT, and they've been in cars since the 1920's
Title: Re: Dual clutch automatic gearbox issues
Post by: WilSurf on October 22, 2016, 06:40:34 PM
Yep DAF were the first to use them. Funny thing that you could drive in reverse the same speed as forward with them. They held races in Holland, in reverse.

Sent from my SM-P600 using Tapatalk

Title: Re: Dual clutch automatic gearbox issues
Post by: prodigyrf on October 22, 2016, 08:11:49 PM
Yes I'm aware CVT has been around for some time but largely dry belt driven and used for light recreational vehicles. To bite the bullet with a modern synthetic oil bath CVT like the Mitsubishi Colt, I needed that guarantee to make the leap of faith early on, but having done so I'm confident CVT has a better future than DSG-
https://en.wikipedia.org/wiki/Jatco
You just need to get used to electric motor type drive with no shift surges but with 7 and 8 speed autos nowadays, they're up and down like a lady of the night's undies.
Title: Re: Dual clutch automatic gearbox issues
Post by: prodigyrf on March 17, 2017, 11:55:07 PM
Oops sorry about that Ford customers-
http://www.dailytelegraph.com.au/news/opinion/public-defender/how-taylor-morgan-beat-ford-and-got-a-full-refund-on-dodgy-focus/news-story/946f3531687eaeedb9cdaffb8f2e8a9d (http://www.dailytelegraph.com.au/news/opinion/public-defender/how-taylor-morgan-beat-ford-and-got-a-full-refund-on-dodgy-focus/news-story/946f3531687eaeedb9cdaffb8f2e8a9d)
Sounds a lot like net searching 'dual mass flywheel problems' and why I stay clear of pioneering new technology with these things unless like Mitsubishi they're prepared to guarantee their groundbreaking Colt CVT like they did  :cup:

As for the bozos in my State who thought they could disprove a fundamental axiom of engineering, namely that you cannot build a reliable system from unreliable components aka our power grid, don't ever in the next breath try and tell me you support lemon laws for much simpler car systematics or I'm gunna throw up all over you OK?  ::)
Title: Re: Dual clutch automatic gearbox issues
Post by: WilSurf on March 20, 2017, 12:38:40 PM
Well done her.
I am glad we don't have the faulty Fiesta anymore.
Title: Re: Dual clutch automatic gearbox issues
Post by: rossm on July 26, 2017, 12:44:56 PM
Looks like Ford is in strife ... at last

http://www.smh.com.au/business/consumer-affairs/accc-action-against-ford-over-alleged-unconscionable-and-misleading-conduct-20170726-gxiwwt.html (http://www.smh.com.au/business/consumer-affairs/accc-action-against-ford-over-alleged-unconscionable-and-misleading-conduct-20170726-gxiwwt.html)
Title: Re: Dual clutch automatic gearbox issues
Post by: Bird on July 26, 2017, 12:57:20 PM
Looks like Ford is in strife ... at last

http://www.smh.com.au/business/consumer-affairs/accc-action-against-ford-over-alleged-unconscionable-and-misleading-conduct-20170726-gxiwwt.html (http://www.smh.com.au/business/consumer-affairs/accc-action-against-ford-over-alleged-unconscionable-and-misleading-conduct-20170726-gxiwwt.html)

WTF??

"It is alleged that about half of the 70,000 vehicles sold had at least one repair relating to the transmission, while vehicles were returned up to seven times."
Title: Re: Dual clutch automatic gearbox issues
Post by: WilSurf on July 26, 2017, 01:06:23 PM
Yep, we went back for an "upgrade" 5 times.
I must say that the last time the clutch felt different. That might have been the latest upgraded clutch.
However I am happy that we don't have that car anymore.
Title: Re: Dual clutch automatic gearbox issues
Post by: rossm on August 18, 2017, 10:54:40 PM
Doesn't get any better for Ford Focus  owners

https://thewest.com.au/lifestyle/motoring/ford-recalls-43000-cars-due-to-fire-risk-ng-b88571012z
Title: Re: Dual clutch automatic gearbox issues
Post by: prodigyrf on August 29, 2017, 09:26:33 PM
Doesn't get any better for Ford Focus  owners

“We are committed to providing our customers with top quality vehicles, and addressing potential issues and responding quickly to help give Ford owners a piece of our mind,” the company said. [fixed]  :-*