Author Topic: Roadside Asssitance Options  (Read 5607 times)

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Offline JimS

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Re: Roadside Asssitance Options
« Reply #25 on: January 26, 2023, 12:44:15 PM »
We had a front hub bearing fail between Meekathara and Newman and the RACV was brilliant. They flat-topped the car to the repairer in Newman and towed the camper to the accommodation for us. The RACV organised the repairer, parked the camper at the motel and took the car to be repaired. Getting parts and getting the job done took a week and the RACV paid the accommodation and food as well as the taxi fare to the repairer to pick the car up. The accommodation was at the Oasis at Newman which was full of FIFO mine workers and not cheap. The food was wonderful...:-)

We have top tier road side assist with the RACV and after we added up the cost of towing, accommodation, etc. they saved us a shed load of money and a HEAP of messing around. The only issue we had was the very marginal phone coverage at the site of the breakdown meaning most of the communicatioin at the breakdown was via SMS. For about $20 / month it can't be beat.. ;D ;D

We had a very similar outcome with RACQ, when our Patrol carked it just before we were supposed to board the ferry back to the mainland. We were assigned an RACQ "agent" who organised everything ...... except re-booking the ferry (they were very good also).
Car transported, camper transported to a Devonport campground, a hire car provided, and everything organised and explained brilliantly.
Many years of RACQ fees gobbled up.
Good insurance is worth every cent.
Cheers
Jim
Jim
2015 D-Max
2002 Ultimate camper
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Offline Fizzie

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Re: Roadside Asssitance Options
« Reply #26 on: April 05, 2023, 01:55:06 PM »
Just had a message come through from RACQ to say that they're updating their Assistance options

https://www.racq.com.au/roadside-evolution

& the simple details:

https://www.racq.com.au/car/roadside-assistance/compare-roadside

Only real change appears to be a new option to cover motor homes / RVs, & if your tow vehicle is a truck!
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