Ray's Outdoors......No More Discounts

[xcvator]

Just got this in my email, I would prefer to get the discount off of the product there and then than be getting points and never redeeming them 

Dear Keith,

As a valued Ray’s Outdoors VIP member, we’d like to take this opportunity to welcome you to Ray’s Rewards, it’s our loyalty program that’s even more rewarding.

As a Ray’s Rewards member, you’ll continue to receive exclusive rewards and benefits. But now, rather than receiving a 6.5%* discount, you’ll now earn a generous 10%* credit on purchases you make directly to your Rewards account.

Our motto for Ray’s Rewards is to make the outdoors more rewarding, so we thought it was time to review the VIP program and find ways that we can provide greater value for those like us that enjoy the incredible Australian Outdoors.

On top of your 10% credit on full priced purchases, you’ll receive

·        Exclusive offers via our Ray’s Rewards e-mail
·        Catalogue sneak previews
·        Exclusive competitions
·        Hints and Tips on all things outdoors related
·        Receipt-free warranty

And the great news is you don’t have to do anything. Your existing Ray’s Outdoors VIP membership will automatically be upgraded to a Ray’s Rewards membership for free.

On Tuesday the 9th of July 2013, we will be changing over our system to the new credit program. Until then your current 6.5% discount will still be available. For full terms and conditions of the Ray’s Rewards program please click here.

Make the outdoors more rewarding!

Kind Regards,
Ray’s Outdoors Rewards Team

*Former discount and new credit apply to full priced product purchases only.

How long before the email from BCF ?
 

[Swannie]

Yep, got the same...
Swannie


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[letsgo]

Got the same, it sucks 

[Tim - Stratford]

Same here - looks like it is very similar to parent company Super Cheap. It would be ok if they run it the same as Super Cheap - if you buy something and it comes on special within two weeks (I think) you get credited the difference.

[Nay-DMAX]

Yep got the same not sure I like that the points expire every 90 days would be good if they were a bit longer so that you did still get benefits from them with the system didn't matter if you didn't have any points you still got something off the purchase with your card.  Will see how it goes

[Socks]

Notice it also says the 10% is on full priced items only. So if you get something on special then no points (& lets face it how often do any of us but stuff at full price)

[D4D]

Basically it now means you write a list and then only buy your stuff when they have a 20% off sale.

Can't see how this 'makes the outdoors more rewarding'

[Nay-DMAX]

Notice it also says the 10% is on full priced items only. So if you get something on special then no points (& lets face it how often do any of us but stuff at full price)

True

[Brett B]

Got the same email

[Pete_R]

Looks like I will be purchasing elsewhere now

[speewa158]

Do you reckon that we are getting the ruff end of the pineapple ,,,,again . After all it most of us that payed the way for them to think up this rort anyway .  Or am getting syndical in my old age     

[xcvator]

Do you reckon that we are getting the ruff end of the pineapple ,,,,again . After all it most of us that payed the way for them to think up this rort anyway .  Or am getting syndical in my old age     

Just vote with your wallet mate 

[Nay-DMAX]

We only have a couple of stores to choose from and had a lyal eales here close down last month, they had an ok range but the store was small and hard to get around and see what they really had there to offer. So it's Ray's or BCF and Aussie disposals which is better than no stores, they are half hour away from home anyway so looks like more trips half hour different town to a locally owned store that has a reasonably good range.

[geopaj]

The other thing to be aware of is the points must be used within 90days (or they are forfeited) 

[Pete_R]

We should all use the Contact Us section on the email & tell them (nicely) what we think of their new discount scheme & ask how it is supposed to be "more rewarding"

[Socks]

We should all use the Contact Us section on the email & tell them (nicely) what we think of their new discount scheme & ask how it is supposed to be "more rewarding"

Great idea. We were just talking about doing that. Ill get onto it now


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[krisandkev]

We only have a couple of stores to choose from and had a lyal eales here close down last month, they had an ok range but the store was small and hard to get around and see what they really had there to offer. So it's Ray's or BCF and Aussie disposals which is better than no stores, they are half hour away from home anyway so looks like more trips half hour different town to a locally owned store that has a reasonably good range.

Remember but, Ray's and BCF are owned by the same company, also Supercheap....   SRG Leisure Retail Pty Ltd

But it is interesting that you will get different prices in each store?  Don't figure hey, but I suppose they cannot loose.  Kevin

[Nay-DMAX]

Remember but, Ray's and BCF are owned by the same company, also Supercheap....   SRG Leisure Retail Pty Ltd

But it is interesting that you will get different prices in each store?  Don't figure hey, but I suppose they cannot loose.  Kevin

Yep that is why we don't have huge choice Ray's and Super cheap are next door to each other and BCF just up the road from them so easy to check all prices but rare that they are heaps different and the Aussie disposals is not a huge store either and is usually dearer

[GGV8Cruza]

We should set up a MySwag account and get the rewards points really pumping along

It will be fun to work out who gets to use them though

GG

[berlitza]

More rewarding for them than anything else

[Pete_R]

Just posted this in their Contact Us section:

Thank you for you email regarding the new "more rewarding" loyalty program. I'm quite confused how it can be more rewarding compared to the current 6.5% discount (on all items) when points will only available on full priced items. Furthermore, points then expire after only 90 days.
From reading some camping & 4wd forums today, there are quite a few disappointed Rays shoppers due to your new policy. I hope you reconsider this new loyalty program.

[Paul (SA)]

Does it specifically say that this is the end of their 20% sales they often have?

Couldn't see that bit anywhere.....

I bet the annual caravan and camping shows are happier now too.

[Bird]

I hope you reconsider this new loyalty program.

hahahahahahahahahahahahahahahhahhha

[staghornflat]

hahahahahahahahahahahahahahahhahhha

Whats's that, You dont think they will listen.

[Kit_e_kat9]

Just posted this in their Contact Us section:

Thank you for you email regarding the new "more rewarding" loyalty program. I'm quite confused how it can be more rewarding compared to the current 6.5% discount (on all items) when points will only available on full priced items. Furthermore, points then expire after only 90 days.
From reading some camping & 4wd forums today, there are quite a few disappointed Rays shoppers due to your new policy. I hope you reconsider this new loyalty program.

Thanks Pete,

I just quoted you ... word for word ... Let's see if they do reply to the contact and what they have to say.

Kit_e