MySwag.org The Off-road Camper Trailer Forum
General => General Discussion => Topic started by: glenm64 on December 15, 2017, 09:20:16 PM
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I just checked my CC statement.
Amazon have billed me and signed me up to to their Amazon Prime subscription. Sneaky pr*cks, I have never signed up for their premium service. Its a monthly fee of $15.04 AUD they charge for a "premium" service, free shipping on certain products by certain sellers, I bet it will only be USA too.
If you use Amazon check your credit card statements. Good luck trying to contact them. Looks like I will be cancelling my account. Good riddens to the maggots.
Cheers Glen
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Didnt that insurance mob YouI get done for something similar recently ? When enquiring about insurance quote they needed your credit card details as part of it or something, they then signed you up for some sort of policy / fees . .
EDIT : Found it http://www.couriermail.com.au/business/queenslandbased-insurer-youi-in-industry-watchdog-asics-sights/news-story/1872f5b3e40cfcac0a1dc017e85b6079 (http://www.couriermail.com.au/business/queenslandbased-insurer-youi-in-industry-watchdog-asics-sights/news-story/1872f5b3e40cfcac0a1dc017e85b6079)
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I have an Amazon account but its free. This is their Prime service.
Cheers Glen
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Contact them, I have had to deal with them once for warranty and their service was 2nd to none, I bought a mobile phone through them and had a issue (known issue for the phone) They had a replacement here in two days and I had a month to return the old one which they then reimbursed the return shipping costs. They tend to be known for good customer service.
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Contact them, I have had to deal with them once for warranty and their service was 2nd to none\
warranty and 'stop taking money off me' are 2 different things LOL
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Went onto their web page and it was impossible to find anything but generic contact us.
On the mobile app I found an unsubscribe link, so hopefully thats taken care of that.
Cheers Glen
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Click the Call Me button to reach our support team. Alternatively call toll free 1800 064 122 within Australia, or 0800 453 249 from New Zealand with your query. Mobile charges may apply - please contact your service provider for details on charges.
https://www.amazon.com.au/gp/help/customer/contact-us?skip=true (https://www.amazon.com.au/gp/help/customer/contact-us?skip=true)
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Or you could try this https://www.amazon.com/gp/aw/contact-us/phone/ref=aw_cu_landing#contact (https://www.amazon.com/gp/aw/contact-us/phone/ref=aw_cu_landing#contact)
You didn't sign up to Amazon Prime TV to watch top gear did you? Just saw the add for it on TV.
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I got an email back confirming cancellation, including refund due to non use of premium service.
Just wanted others that use Amazon to be aware.
Cheers Glen
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I got an email back confirming cancellation, including refund due to non use of premium service.
Good to hear, still a bit of a mystery why you got it in the first place but good to see they made good.
Just wanted others that use Amazon to be aware.
👍
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Early this year I signed to the UK Amazon Prime service, in order to watch The Grand Tour. Due to travels I never ended up using it beyond the free first month. It got charged a month or two, and due to non-use they quickly refunded all charges after I queried.
Was very good service.