Thanks Keith, interesting reading. He seems to sing a slightly different tune in his ad where he is trying to sell it https://www.caravancampingsales.com.au/items/details/2018-BRUDER-EXPEDITION-EXP-6/SSE-AD-5823453?pageSource=details&id=SSE-AD-5823453 (https://www.caravancampingsales.com.au/items/details/2018-BRUDER-EXPEDITION-EXP-6/SSE-AD-5823453?pageSource=details&id=SSE-AD-5823453) It would seem that the build quality isn't living up to the marketing hype at the moment though.
Looks like Bruder, or someone else, has fixed it for him. His website may have buggered his chances of selling it.
Keith
Turns out that the one for sale is a different van and a different owner. The owner of original van is demanding that Bruder come and pick it up and refund his money. Good on him. I'll follow this on Exploreoz with interest.
Keith
Me thinks that something is bullShit about this . Both of the vans , the one with faults and the one for sale , have the same rego number . TR 48 EQ
Why is anyone who has a lazy $200K to drop on an off road caravan with every conceivable extra a wanker? If anyone had that kind of dough, they would most likely have been very successful in their career. They probably already have the big house, the very nice car and maybe even the trophy wife. Is the assumption that all of this fell in their lap without any hard work? Why shouldn't they spend some of this on some luxuries in retirement if they can afford it?
Do we have some tall poppy stuff happening on Myswag?
Dismissing someone as a wanker because they have something you can't afford raises the question of who exactly the wanker is.
Keith
Dismissing someone as a wanker because they have something you can't afford raises the question of who exactly the wanker is.oh you know my bank balance?? LMAO Wanker
Keith
oh you know my bank balance?? LMAO Wanker
All I can add
There are 2 sides to every story and there is a lot more to this one. Bruder EXP are in Brisbane and are happy to tell their side to anyone who is really interested.As with most situations like this there are probably 3 sides to the story - the owner's, Bruder's and the truth ...
As with most situations like this there are probably 3 sides to the story - the owner's, Bruder's and the truth ...
There are 2 sides to every story and there is a lot more to this one. Bruder EXP are in Brisbane and are happy to tell their side to anyone who is really interested.
Damn was just about to order twoOnly 2 🤔
Swannie
Just found this website on the thread on Exploreoz.
[url=http://www.bruderxworld.com]http://www.bruderxworld.com (http://www.bruderxworld.com)[/url]
Keith
That website is down (for me), maybe he got his money back, or GICs lawyers go let loose on him!
He says he got a whole load of legal threats and has taken the site down as part of the negotiating process in the hope of reaching a settlement before going to court.
Be interesting to see how it all goes.
Keith
Similar thing has happened on this site. A company that is prepared to spend money on lawyers will always bluff a small bloke who either doesn't know how much he is allowed to say publically or he doesn't or can't spend money to fight the "big" guy !!
I have no doubt company X has built a thing with some serious faults, but instead of willingly fixing them, they risk damaging what good name they had by fighting it. A lot of companies still fail to see the power of social media these days !!
By this though, it may not yet be over ???
Will be interesting to see what happens with the case against the Facebook Lemons group in October.
If theres a problem you should be able to tell others about it so they can make up their own minds ..
You can still do that.
In this case it appears things went a little further.
Generally three sides to any story, yours, theirs and the truth.
Forget truth when it gets to Court as one Magistrate stated, "We are not here to get to the truth of the matter, we are here to prove beyond reasonable doubt."
If one party doesn't put a case forward then the balance of doubts can only lean one way.
Beyond reasonable doubt applies to criminal law only.
In civil cases the magistrate determines the existence of contested facts, on the balance of probabilities.
Latest in the saga ...Can't really say that I am surprised.
https://rvdaily.com.au/bruder-expedition-wins-landmark-court-decision-against-lemon-caravans-and-rvs-australia-administrator/?fbclid=IwAR2lyKMJ3Kvwe18FxJ8XyRYHUGV1en_Um53m6Jijn5vNG5B7dsNJZzEdDI4
nowhere near as much $$$ as I expected
https://www.brisbanetimes.com.au/national/queensland/woman-inflicts-375-000-damage-on-brisbane-camper-trailer-company-20200131-p53wq5.html (https://www.brisbanetimes.com.au/national/queensland/woman-inflicts-375-000-damage-on-brisbane-camper-trailer-company-20200131-p53wq5.html)
Ordered to pay costs......that won't happen . She hasn't got any money !! Could probably pay it off at $20/week for the next 20 yrs !!
Even if I was flush with funds, I wouldn't buy this X brand of camper because of their handling ( or lack of ) of this and other complaints.
it's always hard to know who to believe, but the outcome speaks for itself.
https://caravanandcampingaustralia.com/2019/11/03/leigh-guilty-of-deceptive-and-misleading-conduct-in-bruder-case/
There were others on that facie site complaining about problems with brand X and lack of action regards fixing them.
The outcome of the court case points to someone who didn't desist when threatened with legal action. It didn't mention whether the company did or didn't fix the problem(s) 1st reported that led to it all.
injurious falsehood (BSing to the extent of you BSing costs someone else.)
So if Bruder "lost" $375k in sales, what's that - 2 vans ???How do they prove that? Unless the buyer said they weren’t buying because of what was on Facebook or that is just their average sales for a certain period?
Even if I was flush with funds, I wouldn't buy this X brand of camper because of their handling ( or lack of ) of this and other complaints.
. All I'm saying is that my personal dealings with the company owners over a 5 year period have been polar opposite to what was portrayed in the original website and the lemon caravans group?
Cheers, Spada
You would have more of an idea of what they are like as owners of a company.
But mud sticks, and mud usually doesn't get thrown for no reason. Most companies still don't realise the power of social media, which in this case could well be false accusations, but when a person goes to the trouble of posting up problems with a van, at best, I'd say the company handled the problem badly.
But, and it is a BIG but, that disgruntled customer posted up ONLY one side of the story, his.
You, gronk, are making assumptions, like every other internet expert, based upon snippets of selective information you have read and chosen to retain.
BUT, why would a customer post up anything if he wasn't disgruntled about something ? His side of the story was photos of things that were broken or didn't work. Why the company didn't rectify those problems I have no idea.
Of course I'm making assumptions. If I knew the whole truth, I'd post up the truth !!
Wasn't his issues addressed by Bruder, finally, which lead him to remove his post, however she by that stage had reposted and kept reposting, which led to the action being taken against her?
I don't know about him. I didn't hear how it panned out.
BUT, why would a customer post up anything if he wasn't disgruntled about something ? His side of the story was photos of things that were broken or didn't work. Why the company didn't rectify those problems I have no idea.
Of course I'm making assumptions. If I knew the whole truth, I'd post up the truth !!
Cant find anything about the original owner that was the catalyst of the lemons drama's?
Oh well, there has never been a case that ends well where a manufacture goes after a customer or critic, disregarding how toxic and dubious the claims are.
All I can say is that Bruder people need a lesson in pointy end sales PR when you sell a car/boat/van at the absolute pointy end the product only represent merely half of the price and service/back up good will/good resales makes up the rest.
Oh well, there has never been a case that ends well where a manufacture goes after a customer or critic, disregarding how toxic and dubious the claims are.
I would agree. Even if you win a court case, the mud has usually already stuck.
Ms Leigh has won her appeal against her loss to Bruder with the appeals court awarding her costs as well.
The appeals court basically found that her intent wasnt to maliciously financially damage Bruder , and that Bruder failed to prove a financial damage. Also they cant have another go at her because of th way they presented their case this time around.
https://archive.sclqld.org.au/qjudgment/2020/QCA20-246.pdf?fbclid=IwAR0JV0Op7opukeeE6yQSE3oGD5iaDtURbRWgJUFCBy_rWMvR572XEwS5MwU (https://archive.sclqld.org.au/qjudgment/2020/QCA20-246.pdf?fbclid=IwAR0JV0Op7opukeeE6yQSE3oGD5iaDtURbRWgJUFCBy_rWMvR572XEwS5MwU)
Ms Leigh has won her appeal against her loss to Bruder with the appeals court awarding her costs as well.