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General => General Discussion => Topic started by: KeithB on May 04, 2019, 10:15:37 PM

Title: Thinking of buying a Bruder?
Post by: KeithB on May 04, 2019, 10:15:37 PM
Just found this website on the thread on Exploreoz.
 [url=http://www.bruderxworld.com]http://www.bruderxworld.com (http://www.bruderxworld.com)[/url]
Keith
Title: Re: Thinking of buying a Bruder?
Post by: edz on May 04, 2019, 11:04:14 PM
 Come in Spinner ;D ;D Bet By Jeez all his neighbours and mates blew their nuts over it when he got it  and his head swelled a bit  from all the WOW look what I got Wank  factor envy ..  ;D ;D
Just another Hyped up gotta have,  high priced poorly put together box on wheels like so many others.. Imo .. ;D ;D  Did his dough quicker than a first time f**** in a cat house ..  ;D ;D
Title: Re: Thinking of buying a Bruder?
Post by: KeithB on May 04, 2019, 11:54:37 PM
Jeez that's a bit tough Edz. The poor bugger bought what he thought was the best on the market to take his wife on a final lap after she got diagnosed with late stage cancer. She died while they were still trying to get it fixed.
I must admit that I, like many others, had a bit of Bruder envy when they first came out and briefly looked at buying one when they were a lot cheaper. But we didn't like the layout and my wife hated the bathroom. But I still feel very sorry for the bloke.
Keith
Title: Re: Thinking of buying a Bruder?
Post by: edz on May 05, 2019, 01:05:23 AM
Didnt read past the pics Kieth, Sad for his loss of his partner for sure though  ..
It does make me shake my head  though,  how people allow companies dazzle them,  with all these Bells n Whistles must haves hype, best in the industry designs etc that arnt realy up to scratch build wise and people get done over big time and left out of pocket with an over priced broken / faulty unit .
Title: Re: Thinking of buying a Bruder?
Post by: saph on May 05, 2019, 02:46:03 AM
Wonder if he is going through legal channels now for getting this resolved.
Title: Re: Thinking of buying a Bruder?
Post by: GeoffA on May 05, 2019, 06:37:31 AM
OK, that does it. Not getting one now....
Title: Re: Thinking of buying a Bruder?
Post by: tryagain on May 05, 2019, 08:13:30 AM
Thanks Keith,  interesting reading. He seems to sing a slightly different tune in his ad where he is trying to sell it https://www.caravancampingsales.com.au/items/details/2018-BRUDER-EXPEDITION-EXP-6/SSE-AD-5823453?pageSource=details&id=SSE-AD-5823453 (https://www.caravancampingsales.com.au/items/details/2018-BRUDER-EXPEDITION-EXP-6/SSE-AD-5823453?pageSource=details&id=SSE-AD-5823453) It would seem that the build quality isn't living up to the marketing hype at the moment though.

Title: Re: Thinking of buying a Bruder?
Post by: KeithB on May 05, 2019, 09:00:14 AM
Looks like Bruder, or someone else, has fixed it for him. His website may have buggered his chances of selling it.
Keith
Title: Re: Thinking of buying a Bruder?
Post by: KeithB on May 05, 2019, 10:53:04 AM
Thanks Keith,  interesting reading. He seems to sing a slightly different tune in his ad where he is trying to sell it https://www.caravancampingsales.com.au/items/details/2018-BRUDER-EXPEDITION-EXP-6/SSE-AD-5823453?pageSource=details&id=SSE-AD-5823453 (https://www.caravancampingsales.com.au/items/details/2018-BRUDER-EXPEDITION-EXP-6/SSE-AD-5823453?pageSource=details&id=SSE-AD-5823453) It would seem that the build quality isn't living up to the marketing hype at the moment though.

Looks like Bruder, or someone else, has fixed it for him. His website may have buggered his chances of selling it.
Keith

Turns out that the one for sale is a different van and a different owner.  The owner of original van is demanding that Bruder come and pick it up and refund his money. Good on him. I'll follow this on Exploreoz with interest.
Keith

Title: Re: Thinking of buying a Bruder?
Post by: duggie on May 05, 2019, 11:02:58 AM
Turns out that the one for sale is a different van and a different owner.  The owner of original van is demanding that Bruder come and pick it up and refund his money. Good on him. I'll follow this on Exploreoz with interest.
Keith


Me thinks that something is bullShit about this . Both of the vans , the one with faults and the one for sale , have the same rego number . TR 48 EQ
Title: Re: Thinking of buying a Bruder?
Post by: KeithB on May 05, 2019, 01:26:07 PM
Me thinks that something is bullShit about this . Both of the vans , the one with faults and the one for sale , have the same rego number . TR 48 EQ

I queried this on Exploreoz and here is the answer:

Yep that's mine Keith. I have kept the ad up and running since for one thing I have paid for that advertising. Dropped the price to entice interest people to approach me with regard to it. And that has certainly worked. Once they do I phone them and explain the entire situation informing them that once this messed is finally resolved by Bruder and the van is made good and roadworthy addressing all the defects etc that I will also forward to Bruder their expressions of interest hopefully enabling future rewarding sale for all concerned and once completely repaired.

Keith
Title: Re: Thinking of buying a Bruder?
Post by: avotrol on May 05, 2019, 01:41:48 PM

I queried this on Exploreoz and here is the answer:

Yep that's mine Keith. I have kept the ad up and running since for one thing I have paid for that advertising. Dropped the price to entice interest people to approach me with regard to it. And that has certainly worked. Once they do I phone them and explain the entire situation informing them that once this messed is finally resolved by Bruder and the van is made good and roadworthy addressing all the defects etc that I will also forward to Bruder their expressions of interest hopefully enabling future rewarding sale for all concerned and once completely repaired.

[/quote]

If this is what he's doing, then I don't think this van will ever sell as who would buy it after everything thats happened to it? And over $200K for it new?   :o :o :o  Sure it's got a few bells and whistles, but 200 THOUSAND DOLLARS???
Title: Re: Thinking of buying a Bruder?
Post by: Bird on May 05, 2019, 04:44:32 PM
I think hes being a bit harsh, what do you want for 200,000 ???  $180k of it is wank factor
Title: Re: Thinking of buying a Bruder?
Post by: Kangaron on May 05, 2019, 05:07:52 PM
obviously a lot of wankers out there.
{Go Roos}
Title: Re: Thinking of buying a Bruder?
Post by: edz on May 05, 2019, 05:11:39 PM
 :-X :-X ::) ;D
Title: Re: Thinking of buying a Bruder?
Post by: KeithB on May 05, 2019, 05:44:07 PM
Why is anyone who has a lazy $200K to drop on an off road caravan with every conceivable extra a wanker?  If anyone had that kind of dough, they would most likely have been very successful in their career. They probably already have the big house, the very nice car and maybe even the trophy wife. Is the assumption that all of this fell in their lap without any hard work? Why shouldn't they spend some of this on some luxuries in retirement if they can afford it?

Do we have some tall poppy stuff happening on Myswag?

Dismissing someone as a wanker because they have something you can't afford raises the question of who exactly the wanker is.

Keith
Title: Re: Thinking of buying a Bruder?
Post by: paceman on May 05, 2019, 05:50:50 PM
Why is anyone who has a lazy $200K to drop on an off road caravan with every conceivable extra a wanker?  If anyone had that kind of dough, they would most likely have been very successful in their career. They probably already have the big house, the very nice car and maybe even the trophy wife. Is the assumption that all of this fell in their lap without any hard work? Why shouldn't they spend some of this on some luxuries in retirement if they can afford it?

Do we have some tall poppy stuff happening on Myswag?

Dismissing someone as a wanker because they have something you can't afford raises the question of who exactly the wanker is.

Keith

+1

How is this any different to forum members having more expensive campers than others?

Plenty on here have more expensive campers that I am envious of, but that certainly doesn’t make them ‘wankers’, especially since I haven’t even met the large majority of those with the more expensive type of camper.

Granted, some in the world so buy the expensive stuff to be able to say they have the more expensive stuff, but without knowing them, to make that the automatic assumption is a bit of a stretch, IMO...


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Title: Re: Thinking of buying a Bruder?
Post by: Bird on May 05, 2019, 05:53:23 PM
Quote from: KeithB
Dismissing someone as a wanker because they have something you can't afford raises the question of who exactly the wanker is.

Keith
oh you know my bank balance?? LMAO Wanker
Title: Re: Thinking of buying a Bruder?
Post by: Marcus73 on May 05, 2019, 06:04:54 PM
oh you know my bank balance?? LMAO Wanker

Lol x eleventy


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Title: Re: Thinking of buying a Bruder?
Post by: PWE on May 05, 2019, 08:40:48 PM
Well, ignoring the name calling
They also make a teardrop type trailer.
Both the trailer and caravan looked good. I like the caravan door at the back but the price for me is to high. You can buy a Kedron Top Ender for that price.
Title: Re: Thinking of buying a Bruder?
Post by: OldPaj on May 05, 2019, 09:31:07 PM
All I can add

https://www.choice.com.au/transport/cars/general/articles/lemon-caravans-and-consumer-rights?utm_source=et&utm_medium=email&utm_content=https%3a%2f%2fwww.choice.com.au%2ftransport%2fcars%2fgeneral%2farticles%2flemon-caravans-and-consumer-rights&utm_campaign=Insider_190502 (https://www.choice.com.au/transport/cars/general/articles/lemon-caravans-and-consumer-rights?utm_source=et&utm_medium=email&utm_content=https%3a%2f%2fwww.choice.com.au%2ftransport%2fcars%2fgeneral%2farticles%2flemon-caravans-and-consumer-rights&utm_campaign=Insider_190502)
Title: Re: Thinking of buying a Bruder?
Post by: Fizzie on May 06, 2019, 10:17:01 AM
All I can add

From the article

"The Department is currently implementing the Road Vehicle Standards Act 2018 (RVSA) which will gradually replace the MVSA from 10 December 2019 and change the way small trailers are regulated."

https://www.infrastructure.gov.au/vehicles/rvs/index.aspx (https://www.infrastructure.gov.au/vehicles/rvs/index.aspx)

Guess we'll see if it makes any difference ???

(Not holding my breath though :'()
Title: Re: Thinking of buying a Bruder?
Post by: Swannie on May 06, 2019, 12:55:18 PM
Damn was just about to order two
Swannie
Title: Re: Thinking of buying a Bruder?
Post by: greentreck on May 06, 2019, 02:39:29 PM
There are 2 sides to every story and there is a lot more to this one.    Bruder EXP are in Brisbane and are happy to tell their side to anyone who is really interested. 
Title: Re: Thinking of buying a Bruder?
Post by: KathyL on May 06, 2019, 04:14:37 PM
There are 2 sides to every story and there is a lot more to this one.    Bruder EXP are in Brisbane and are happy to tell their side to anyone who is really interested.
As with most situations like this there are probably 3 sides to the story - the owner's, Bruder's and the truth ...
Title: Re: Thinking of buying a Bruder?
Post by: tryagain on May 06, 2019, 06:45:01 PM
As with most situations like this there are probably 3 sides to the story - the owner's, Bruder's and the truth ...

This. You can even tell a truthful but selective version of events that paints a very different version of reality.
Title: Re: Thinking of buying a Bruder?
Post by: gronk on May 06, 2019, 07:23:26 PM
There are 2 sides to every story and there is a lot more to this one.    Bruder EXP are in Brisbane and are happy to tell their side to anyone who is really interested.

Has anyone got a version of their reply ?

No matter what they say, you can't ignore the photos of the "bad" van !!
Title: Re: Thinking of buying a Bruder?
Post by: Bad Scott on May 07, 2019, 07:32:26 PM
Damn was just about to order two
Swannie
Only 2 🤔
Title: Re: Thinking of buying a Bruder?
Post by: TimE on May 07, 2019, 08:56:45 PM
Just found this website on the thread on Exploreoz.
 [url=http://www.bruderxworld.com]http://www.bruderxworld.com (http://www.bruderxworld.com)[/url]
Keith


That website is down (for me), maybe he got his money back, or GICs lawyers go let loose on him!
Title: Re: Thinking of buying a Bruder?
Post by: KeithB on May 07, 2019, 09:49:13 PM
That website is down (for me), maybe he got his money back, or GICs lawyers go let loose on him!

I just posted on Exploreoz asking him what happened to his website. Maybe he was threatened with legal action.
Keith
Title: Re: Thinking of buying a Bruder?
Post by: KeithB on May 08, 2019, 09:15:54 AM
He says he got a whole load of legal threats and has taken the site down as part of the negotiating process in the hope of reaching a settlement before going to court.
Be interesting to see how it all goes.
Keith
Title: Re: Thinking of buying a Bruder?
Post by: gronk on May 08, 2019, 06:55:07 PM
He says he got a whole load of legal threats and has taken the site down as part of the negotiating process in the hope of reaching a settlement before going to court.
Be interesting to see how it all goes.
Keith

Similar thing has happened on this site. A company that is prepared to spend money on lawyers will always bluff a small bloke who either doesn't know how much he is allowed to say publically or he doesn't or can't spend money to fight the "big" guy !!

I have no doubt company X has built a thing with some serious faults, but instead of willingly fixing them, they risk damaging what good name they had by fighting it.  A lot of companies still fail to see the power of social media these days !!
Title: Re: Thinking of buying a Bruder?
Post by: tryagain on May 08, 2019, 07:12:07 PM
Similar thing has happened on this site. A company that is prepared to spend money on lawyers will always bluff a small bloke who either doesn't know how much he is allowed to say publically or he doesn't or can't spend money to fight the "big" guy !!

I have no doubt company X has built a thing with some serious faults, but instead of willingly fixing them, they risk damaging what good name they had by fighting it.  A lot of companies still fail to see the power of social media these days !!

By the look of the house in the background of the ad pics, his location, the car he was towing with and the fact that he bought a Bruder in the first place, I am guessing he isn't short of coin. I suspect whilst there have obviously been some major issues, that have got him to the point of starting up a website about it, there is likely more to it than he has said. I wondered how long it would be until the lawyers got involved.
Title: Re: Thinking of buying a Bruder?
Post by: xcvator on May 08, 2019, 08:41:07 PM
I was thinking about getting 1 of these but it might upset my asset limit for the pension   :'(
Title: Re: Thinking of buying a Bruder?
Post by: Winchy on July 24, 2019, 04:14:14 PM
https://www.brisbanetimes.com.au/national/queensland/judge-gags-facebook-admin-over-camper-trailer-on-lemon-page-20190723-p529v7.html
Title: Re: Thinking of buying a Bruder?
Post by: tryagain on August 21, 2019, 08:06:44 AM
https://magazine.rvdaily.com.au/en_US/15011/221239/van_buyer_sued_after_negative_review_.html

Interesting follow up!
Title: Re: Thinking of buying a Bruder?
Post by: Fizzie on August 21, 2019, 08:43:53 AM
By this though, it may not yet be over ???

"Amendment: Since our publication of this news item, claims have been made via social media doubting the validity of the court judgement. RV Daily sought comment from Bruder Expedition Pty Ltd, and their legal team, however, none was forthcoming ... Pending any appeal by Mr Coles, the original decision stands despite social media commentary, that the hearing dates were not supplied to him preventing his appearance in court to defend the case"

Will be interesting to see what happens with the case against the Facebook Lemons group in October.
Title: Re: Thinking of buying a Bruder?
Post by: tryagain on August 21, 2019, 11:57:44 AM
By this though, it may not yet be over ???

Will be interesting to see what happens with the case against the Facebook Lemons group in October.

I think you have to be served so it would appear unlikely IMHO that he didn't know about it.

I woud think Tracey is pretty much screwed with this outcome, if the court has already found that the site was defamatory, then her sharing it would likely be found the same, but I am not a lawyer.
Title: Re: Thinking of buying a Bruder?
Post by: edz on August 21, 2019, 01:28:25 PM
If theres a problem you should be able to tell others  about it so they can make up their own minds .. Gagging people convinces other people there is an issue .
Title: Re: Thinking of buying a Bruder?
Post by: alnjan on August 21, 2019, 01:33:22 PM
If theres a problem you should be able to tell others  about it so they can make up their own minds ..

You can still do that. 

In this case it appears things went a little further.

Generally three sides to any story, yours, theirs and the truth. 

Forget truth when it gets to Court as one Magistrate stated, "We are not here to get to the truth of the matter, we are here to prove beyond reasonable doubt."

If one party doesn't put a case forward then the balance of doubts can only lean one way.
Title: Re: Thinking of buying a Bruder?
Post by: tryagain on August 21, 2019, 03:06:58 PM
You can still do that. 

In this case it appears things went a little further.

Generally three sides to any story, yours, theirs and the truth. 

Forget truth when it gets to Court as one Magistrate stated, "We are not here to get to the truth of the matter, we are here to prove beyond reasonable doubt."

If one party doesn't put a case forward then the balance of doubts can only lean one way.

Pretty well summed up!
Title: Re: Thinking of buying a Bruder?
Post by: Kangaron on August 21, 2019, 03:48:17 PM
Beyond reasonable doubt applies to criminal law only.
In civil cases the magistrate determines the existence of contested facts, on the balance of probabilities.
Title: Re: Thinking of buying a Bruder?
Post by: alnjan on August 21, 2019, 05:50:47 PM
Beyond reasonable doubt applies to criminal law only.
In civil cases the magistrate determines the existence of contested facts, on the balance of probabilities.

Yep, my mistake, too use to Criminal matters
Title: Re: Thinking of buying a Bruder?
Post by: filcar on November 01, 2019, 08:11:51 PM
Latest in the saga ...

https://rvdaily.com.au/bruder-expedition-wins-landmark-court-decision-against-lemon-caravans-and-rvs-australia-administrator/?fbclid=IwAR2lyKMJ3Kvwe18FxJ8XyRYHUGV1en_Um53m6Jijn5vNG5B7dsNJZzEdDI4
Title: Re: Thinking of buying a Bruder?
Post by: tryagain on November 01, 2019, 09:57:28 PM
Latest in the saga ...

https://rvdaily.com.au/bruder-expedition-wins-landmark-court-decision-against-lemon-caravans-and-rvs-australia-administrator/?fbclid=IwAR2lyKMJ3Kvwe18FxJ8XyRYHUGV1en_Um53m6Jijn5vNG5B7dsNJZzEdDI4
Can't really say that I am surprised.
Title: Re: Thinking of buying a Bruder?
Post by: Bird on February 02, 2020, 04:20:24 PM
nowhere near as much $$$ as I expected

https://www.brisbanetimes.com.au/national/queensland/woman-inflicts-375-000-damage-on-brisbane-camper-trailer-company-20200131-p53wq5.html (https://www.brisbanetimes.com.au/national/queensland/woman-inflicts-375-000-damage-on-brisbane-camper-trailer-company-20200131-p53wq5.html)
Title: Re: Thinking of buying a Bruder?
Post by: gronk on February 02, 2020, 04:58:40 PM
Ordered to pay costs......that won't happen . She hasn't got any money !! Could probably pay it off at $20/week for the next 20 yrs !!

Even if I was flush with funds, I wouldn't buy this X brand of camper because of their handling ( or lack of ) of this and other complaints.
Title: Re: Thinking of buying a Bruder?
Post by: alnjan on February 02, 2020, 04:58:59 PM
nowhere near as much $$$ as I expected

https://www.brisbanetimes.com.au/national/queensland/woman-inflicts-375-000-damage-on-brisbane-camper-trailer-company-20200131-p53wq5.html (https://www.brisbanetimes.com.au/national/queensland/woman-inflicts-375-000-damage-on-brisbane-camper-trailer-company-20200131-p53wq5.html)

How much is Bruder likely to see.   Not much I would say.
Title: Re: Thinking of buying a Bruder?
Post by: tryagain on February 02, 2020, 06:33:52 PM
Ordered to pay costs......that won't happen . She hasn't got any money !! Could probably pay it off at $20/week for the next 20 yrs !!

Even if I was flush with funds, I wouldn't buy this X brand of camper because of their handling ( or lack of ) of this and other complaints.

What other complaints have you heard, the only ones I have heard were from the original website which Charles took down and then was found guilty of telling lies (injurious falsehood) in absence.

In regard to Tracey Leigh, this article is interesting, I think what started out as trying to help people has developed into delusions of grandeur. If was Bruder I would be trying to protect my business as well, I was on the fence before the case went to court as it's always hard to know who to believe, but the outcome speaks for itself.

https://caravanandcampingaustralia.com/2019/11/03/leigh-guilty-of-deceptive-and-misleading-conduct-in-bruder-case/
Title: Re: Thinking of buying a Bruder?
Post by: gronk on February 02, 2020, 07:49:25 PM
it's always hard to know who to believe, but the outcome speaks for itself.

https://caravanandcampingaustralia.com/2019/11/03/leigh-guilty-of-deceptive-and-misleading-conduct-in-bruder-case/

There were others on that facie site complaining about problems with brand X and lack of action regards fixing them.

The outcome of the court case points to someone who didn't desist when threatened with legal action.  It didn't mention whether the company did or didn't fix the problem(s) 1st reported that led to it all.
Title: Re: Thinking of buying a Bruder?
Post by: tryagain on February 02, 2020, 08:39:26 PM
There were others on that facie site complaining about problems with brand X and lack of action regards fixing them.

Fair enough, I only followed it for a very short time but got over it pretty quick.

The outcome of the court case points to someone who didn't desist when threatened with legal action.  It didn't mention whether the company did or didn't fix the problem(s) 1st reported that led to it all.

She got done for two things, one was for being in contempt of court (not shutting up when she was told to by the judge) and also injurious falsehood (BSing to the extent of you BSing costs someone else.)
Title: Re: Thinking of buying a Bruder?
Post by: gronk on February 02, 2020, 08:56:59 PM
injurious falsehood (BSing to the extent of you BSing costs someone else.)

A lot of things posted up on social media are allegations. Without the ability to back them up with fact, it's an allegation. In a court of law, it's bull sh*tting..
Title: Re: Thinking of buying a Bruder?
Post by: Fizzie on February 03, 2020, 07:25:22 AM
So if Bruder "lost" $375k in sales, what's that - 2 vans ???
Title: Re: Thinking of buying a Bruder?
Post by: JusyApples on February 03, 2020, 09:04:08 AM
So if Bruder "lost" $375k in sales, what's that - 2 vans ???
How do they prove that? Unless the buyer said they weren’t buying because of what was on Facebook or that is just their average sales for a certain period?




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Title: Re: Thinking of buying a Bruder?
Post by: Spada on February 03, 2020, 04:23:19 PM
Even if I was flush with funds, I wouldn't buy this X brand of camper because of their handling ( or lack of ) of this and other complaints.


Fair enough, and your entitled to take that point of view.

Not trying to challenge Gronk at all, but If I could perhaps throw a contrasting experience into the mix. My personal experience with the company owners at Bruder and with their previous company Conqueror Australia, was that their customer back-up was in my opinion outstanding.

I'd purchased a 3rd hand Conqureor and had a problem with the fridge slide. I was the 3rd owner (purchased privately) and 3 years out of warranty, and they fixed it for free. They were adamant that they wanted to stand behind their brand name. On two other occasions I had sought modifications, or wanted spare parts, and on each occasion my customer experience was great. I never hid the fact that I purchased mine from a private seller, but they still went what I consider to be above and beyond with their customer support.
http://www.myswag.org/index.php?topic=29241.msg455900#msg455900 (http://www.myswag.org/index.php?topic=29241.msg455900#msg455900)
http://www.myswag.org/index.php?topic=28369.msg602672#msg602672 (http://www.myswag.org/index.php?topic=28369.msg602672#msg602672)

The two brothers sold Conqueror Australia to start Bruder (hence the name) a few years ago. When we were looking to replace the Conqueror, we paid several visits to the Bruder factory to see first hand how they were built. I have nothing but praise for the way they dealt with us, and while in their factory witnessed first hand how they dealt with another customer post purchase working on some changes that the owner was wanting post purchase.

I dont lay claim to knowing any of the facts relating to this case or the aggrieved customers concerns which started it. All I'm saying is that my personal dealings with the company owners over a 5 year period have been polar opposite to what was portrayed in the original website and the lemon caravans group?

Cheers, Spada
Title: Re: Thinking of buying a Bruder?
Post by: gronk on February 03, 2020, 05:31:10 PM
. All I'm saying is that my personal dealings with the company owners over a 5 year period have been polar opposite to what was portrayed in the original website and the lemon caravans group?

Cheers, Spada

You would have more of an idea of what they are like as owners of a company.

But mud sticks, and mud usually doesn't get thrown for no reason. Most companies still don't realise the power of social media, which in this case could well be false accusations, but when a person goes to the trouble of posting up problems with a van, at best, I'd say the company handled the problem badly.
Title: Re: Thinking of buying a Bruder?
Post by: CTL on February 03, 2020, 08:27:19 PM
You would have more of an idea of what they are like as owners of a company.

But mud sticks, and mud usually doesn't get thrown for no reason. Most companies still don't realise the power of social media, which in this case could well be false accusations, but when a person goes to the trouble of posting up problems with a van, at best, I'd say the company handled the problem badly.

But, and it is a BIG but, that disgruntled customer posted up ONLY one side of the story, his.

In my experience, there two side to EVERY story and somewhere in between is the truth.

You, gronk, are making assumptions, like every other internet expert, based upon snippets of selective information you have read and chosen to retain.
Title: Re: Thinking of buying a Bruder?
Post by: gronk on February 03, 2020, 10:11:22 PM
But, and it is a BIG but, that disgruntled customer posted up ONLY one side of the story, his.



You, gronk, are making assumptions, like every other internet expert, based upon snippets of selective information you have read and chosen to retain.

BUT, why would a customer post up anything if he wasn't disgruntled about something ? His side of the story was photos of things that were broken or didn't work. Why the company didn't rectify those problems I have no idea.

Of course I'm making assumptions. If I knew the whole truth, I'd post up the truth !!
Title: Re: Thinking of buying a Bruder?
Post by: alnjan on February 03, 2020, 10:14:48 PM
BUT, why would a customer post up anything if he wasn't disgruntled about something ? His side of the story was photos of things that were broken or didn't work. Why the company didn't rectify those problems I have no idea.

Of course I'm making assumptions. If I knew the whole truth, I'd post up the truth !!

Wasn't his issues addressed by Bruder, finally, which lead him to remove his post, however she by that stage had reposted and kept reposting, which led to the action being taken against her?
Title: Re: Thinking of buying a Bruder?
Post by: gronk on February 04, 2020, 05:43:58 AM
Wasn't his issues addressed by Bruder, finally, which lead him to remove his post, however she by that stage had reposted and kept reposting, which led to the action being taken against her?

I don't know about him. I didn't hear how it panned out.
Title: Re: Thinking of buying a Bruder?
Post by: Bird on February 04, 2020, 09:06:11 AM
Cant see this thread achieving anything more

(https://i.kym-cdn.com/photos/images/newsfeed/000/636/111/b67.gif)
Title: Re: Thinking of buying a Bruder?
Post by: tryagain on February 04, 2020, 04:17:31 PM
I don't know about him. I didn't hear how it panned out.

I am assuming he either listened to his lawyers or had enough commonsense to know to be quiet once the legal proceedings started.

https://magazine.rvdaily.com.au/en_US/15011/221239/van_buyer_sued_after_negative_review_.html (https://magazine.rvdaily.com.au/en_US/15011/221239/van_buyer_sued_after_negative_review_.html)


BUT, why would a customer post up anything if he wasn't disgruntled about something ? His side of the story was photos of things that were broken or didn't work. Why the company didn't rectify those problems I have no idea.

Of course I'm making assumptions. If I knew the whole truth, I'd post up the truth !!

Here is purely a hypothetical,
Someone buys a van to travel Australia with their wife as it is what she wants to do, she then tragically passes before they have the opportunity to do so. The Van has a few issues after delivery, but instead of pushing for them to be rectified, he decides to try to make them seem like, on the whole a major fault, to then have the manufacturer have to give a refund as opposed to have them repaired and then have to sell it second hand at a substantial financial loss. When it doesn't look like they are going to play ball, he decides to make a website with a few half truths and exaggerations to then try and force their hand, but instead is then taken to court and found guilty of injurious falsehoods due to being a bit too liberal with what he has claimed.

This is purely a hypothetical that could equally explain events, not trying to cast aspersions on anyone.
Title: Re: Thinking of buying a Bruder?
Post by: Spada on February 04, 2020, 05:26:12 PM
Details of the case brought against the lemons are on public record - https://archive.sclqld.org.au/qjudgment/2019/QDC19-116.pdf (https://archive.sclqld.org.au/qjudgment/2019/QDC19-116.pdf)

Cant find anything about the original owner that was the catalyst of the lemons drama's?
Title: Re: Thinking of buying a Bruder?
Post by: tryagain on February 04, 2020, 06:59:59 PM
Cant find anything about the original owner that was the catalyst of the lemons drama's?

Not a link to the public record but there is a screenshot in the article I linked above about it that might lead you in the right direction.
Title: Re: Thinking of buying a Bruder?
Post by: wasn on February 04, 2020, 09:09:54 PM
All I can say is that Bruder people need a lesson in pointy end sales PR when you sell a car/boat/van at the absolute pointy end the product only represent merely half of the price and service/back up good will/good resales makes up the rest.
Oh well, there has never been a case that ends well where a manufacture goes after a customer or critic, disregarding how toxic and dubious the claims are.
Title: Re: Thinking of buying a Bruder?
Post by: CTL on February 04, 2020, 09:35:12 PM
Oh well, there has never been a case that ends well where a manufacture goes after a customer or critic, disregarding how toxic and dubious the claims are.

Gee, I’m not so sure.  Think there were quite a few people rooting for Bruder in the hope that they bought the toxic Ms Leigh down, and they did, so I hope it is onwards and upwards for them.
Title: Re: Thinking of buying a Bruder?
Post by: gronk on February 04, 2020, 09:48:31 PM
All I can say is that Bruder people need a lesson in pointy end sales PR when you sell a car/boat/van at the absolute pointy end the product only represent merely half of the price and service/back up good will/good resales makes up the rest.
Oh well, there has never been a case that ends well where a manufacture goes after a customer or critic, disregarding how toxic and dubious the claims are.

I would agree.  Even if you win a court case, the mud has usually already stuck.
Title: Re: Thinking of buying a Bruder?
Post by: CTL on February 05, 2020, 06:54:48 AM
I would agree.  Even if you win a court case, the mud has usually already stuck.

Yes, I agree but in this case of Bruder vs Ms Leigh it was not a case of the manufacturer taking action against a disgruntled customer BUT instead a manufacturer taking action against a toxic, delusional, disability pensioner, who thought she was some self appointed crusader, who was spreading lies and defaming them.
Title: Re: Thinking of buying a Bruder?
Post by: sparksy on November 10, 2020, 12:37:05 PM
Ms Leigh has won her appeal against her loss to Bruder with the appeals court awarding her costs as well.
The appeals court basically found that her intent wasnt to maliciously financially damage  Bruder , and that Bruder failed to prove a financial damage. Also they cant have another go at her because of th way they presented their case this time around.
https://archive.sclqld.org.au/qjudgment/2020/QCA20-246.pdf?fbclid=IwAR0JV0Op7opukeeE6yQSE3oGD5iaDtURbRWgJUFCBy_rWMvR572XEwS5MwU (https://archive.sclqld.org.au/qjudgment/2020/QCA20-246.pdf?fbclid=IwAR0JV0Op7opukeeE6yQSE3oGD5iaDtURbRWgJUFCBy_rWMvR572XEwS5MwU)
Title: Re: Thinking of buying a Bruder?
Post by: rags on November 10, 2020, 09:03:39 PM
Ms Leigh has won her appeal against her loss to Bruder with the appeals court awarding her costs as well.
The appeals court basically found that her intent wasnt to maliciously financially damage  Bruder , and that Bruder failed to prove a financial damage. Also they cant have another go at her because of th way they presented their case this time around.
https://archive.sclqld.org.au/qjudgment/2020/QCA20-246.pdf?fbclid=IwAR0JV0Op7opukeeE6yQSE3oGD5iaDtURbRWgJUFCBy_rWMvR572XEwS5MwU (https://archive.sclqld.org.au/qjudgment/2020/QCA20-246.pdf?fbclid=IwAR0JV0Op7opukeeE6yQSE3oGD5iaDtURbRWgJUFCBy_rWMvR572XEwS5MwU)

Good outcome for the Appellant with a 3-0 decision. Although the Justice excluded opportunity for a re-trial ( in the Supreme Court) it would not extinguish the opportunity of the Respondent to seek a hearing in the High Court.
Title: Re: Thinking of buying a Bruder?
Post by: tryagain on November 10, 2020, 09:35:17 PM
Ms Leigh has won her appeal against her loss to Bruder with the appeals court awarding her costs as well.

Is she refunding all those who she convinced to donate towards her legal expenses?