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National Luna Fridges
Jon Burrell - Tentworld:
Rachel a team member from our Tweed Heads store chose to do her video on the National Luna 60L Dual Thermostat fridge.
It gives a nice overview of the fridge and some of its features. Let me know what you think. https://youtu.be/bq3uefXQPPk
Spada:
There has been a long running discussion about the 90l twins over on the Conqueror forum with a bad batch of copper being the cause of internal gas leaks. Seems to have only affected units manufactured around 2014'ish, but they've had over 25 recorded failures. https://www.conquerorforum.com/post/national-luna-90lt-fridge-has-packed-it-in-7906621?&trail=195
Depending on which service agent they were returned to some owners had to push a bit, but to their credit National Luna appear to have replaced them all (eventually), regardless of weather they were still in warranty or not the original buyers. I had a faultless run out of mine during the time I owned it (it went with the conqueror when I sold it :'() It worked brilliantly, and seemed to suck about half the power of the 60l Engle I had. Wish I could fit one in our new camper.
boobook:
John, they are a great fridge, that's for sure. I have had the 73l dual for 11 years and love it.
I'm tempted to get the 90l which has the same external dimensions, but when I calculate the volume from their dimensions on the website, it's only 86,5 litres and the baskets are the same size as the 72l fridge.
Do you stock the 90l in Melbourne? I'd like to see it to see if it is worth paying the money for what could be 10l or less more capacity. I almost hope my old one will die but it won't.
Also, you should get onto Dolium's back about the pricing. It *retails* for half the price in South Africa, and is often 10% less on sale. I know we have tax and freight but sheez they are making a healthy margin.
Jon Burrell - Tentworld:
--- Quote from: Spada on May 16, 2019, 04:35:09 PM --- It worked brilliantly, and seemed to suck about half the power of the 60l Engle I had. Wish I could fit one in our new camper.
--- End quote ---
What is the space you're working with? Maybe there is a model that will fit ? Happy to take a look! ;D :cheers:
--- Quote from: Spada on May 16, 2019, 04:35:09 PM ---There has been a long running discussion about the 90l twins over on the Conqueror forum with a bad batch of copper being the cause of internal gas leaks. Seems to have only affected units manufactured around 2014'ish, but they've had over 25 recorded failures. https://www.conquerorforum.com/post/national-luna-90lt-fridge-has-packed-it-in-7906621?&trail=195
--- End quote ---
Thanks! Yeah I did come across that one too when I was researching National Luna myself before agreeing to becoming a dealer.
I agree it is disappointing to have such a batch issue.
But overall, in my opinion Dolium (Australian National Luna distributors) were handling it well mostly.
It seems in most cases the issue was resolved without the retailer becoming involved and pushing it along. (This is something we occasionally have to do when we see warranty applications going pear shaped. This is always followed by a complaint to the brand to pick their act up.)
Agreed - Some could have been smoother, but it appears the right solution was ultimately reached. I think the longest I found was 6 weeks.
FYI - Dolium - National Luna Distributors in Australia are now owned by AMA Group .
When I asked them about this issue, they were totally aware of it and were actively taking care of the problems as they arise.
AMA Group / Dolium, are very passionate about seeing National Luna being recognised as being the premium performance fridge in Australia.
These new owners with their financial backing & drive to grow the brand in Australia I think are the right fit for National Luna.
This is why we decided to become dealers. We have confidence in the product, and that AMA Group will do the right thing by our customers should something go wrong.
If you’re a sicko like me, you can read their financials here:
https://amagroupltd.com/investor-centre/financial-reports/
You can see their share price updates here. Stock code AMA.
https://www.asx.com.au/asx/share-price-research/company/AMA
Jon Burrell - Tentworld:
--- Quote from: boobook on May 17, 2019, 01:00:26 PM ---John, they are a great fridge, that's for sure. I have had the 73l dual for 11 years and love it.
--- End quote ---
That's awesome feedback thank you!
--- Quote from: boobook on May 17, 2019, 01:00:26 PM ---I'm tempted to get the 90l which has the same external dimensions, but when I calculate the volume from their dimensions on the website, it's only 86,5 litres and the baskets are the same size as the 72l fridge.
Do you stock the 90l in Melbourne? I'd like to see it to see if it is worth paying the money for what could be 10l or less more capacity. I almost hope my old one will die but it won't.
--- End quote ---
Thats interesting feedback regarding the 90L - I will reach out to National Luna and ask them about this & report back to you. Something seems wrong here.
Sadly, we only stock the one size currently the 60L Dual Thermostat. This is what National Luna advised us is most popular. Our current plan is to order the rest in for customers when required.
If we do expand our range to include another size, I imagine this is the next most popular model.
I will see if the Victorian National Luna rep might be able to loan us a 90L for you to take a look at. I'll let you know what I can organise. I'll come back to you on this too.
--- Quote from: boobook on May 17, 2019, 01:00:26 PM ---Also, you should get onto Dolium's back about the pricing. It *retails* for half the price in South Africa, and is often 10% less on sale. I know we have tax and freight but sheez they are making a healthy margin.
--- End quote ---
Agreed - when it comes to US brands - we expect to be able to retail for something very similar to the US price with conversions taken into account.
I can see that you're right - there does seem to be a big difference in plain conversion from South African Rand to AUD.
However, I know very little about South African retail & wholesale businesses as most brands we sell are either Australian, US or Chinese. Maybe this is not possible with South African brands... ??
I do know from the past when I looked to importing Potjie Kings to Australia from South Africa the container charges were 5x dearer than China to Australia....
I presume this is because very few ships do run this trip by comparison to China to Aus anyway.
There could be more to it though, so I'll give them another nudge on this for you. ;D Definitely easier to sell if they're more aggressively priced! No guarantees on me getting any results on this one though sorry. :cheers:
Talk soon!
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