Post by: tracker on January 11, 2017, 12:31:39 PM
Woke up at 1.30 this morning...... Went out to get a drink....opened bedroom door and walked out through an inch of water through the rest of the house.....flexi hot water hose in the main bathroom had burst ....wifey went to bed at or about 10.00pm...all ok at this point....so were not sure when it burst....now in comms with insurance .... the vanity is stalked....bottom of wall unit in front lounge swollen... 3 i-pads and a pc on the floor after a sleep over with the grand kids....plus the sewing machine on the floor in the laundry..and as you can figure any thing that is on the floor ..benches ..skirtings ect..... i suppose we were lucky...were supposed to have been out at Carnarvon Gorge for 4 days....Lesson here is...if you go away camping.....TURN THE MAINS WATER OFF.... :'( :'( :'( :'( :'(
Cheers Tracker.
Post by: loanrangie on January 11, 2017, 12:41:12 PM
Plaster from ceiling and walls had all fallen off so essentially both rooms totally open to elements while we were away, luckily insurance were great and being January i was able to setup all our camping gear in the backyard to dry out.
Post by: Fizzie on January 11, 2017, 12:49:09 PM
Hope insurance comes to the party as they should.
A mate was saying a while back that this happened to a mate of his who was away for a week :o. Upstairs bathroom, so you can imagine the mess they had :'(. Eventually all dried out with the use of heaters & industrial fans & insurance covered everything - until they got their next electricity bill which included a weeks worth of fans & heaters running 24 hrs a day! So, when they dry your place out, make sure insurance agree to cover the cost of power involved as well as the rest of the claim.
Good luck
Post by: Bird on January 11, 2017, 12:57:31 PM
it was 7 Ipads, 4 laptops, 3 PC's, and several valuable stamp collections... ;)
Woke up at 1.30 this morning...... Went out to get a drink....opened bedroom door and walked out through an inch of water through the rest of the house.....flexi hot water hose in the main bathroom had burst ....wifey went to bed at or about 10.00pm...all ok at this point....so were not sure when it burst....now in comms with insurance .... the vanity is stalked....bottom of wall unit in front lounge swollen... 3 i-pads and a pc on the floor after a sleep over with the grand kids....plus the sewing machine on the floor in the laundry..and as you can figure any thing that is on the floor ..benches ..skirtings ect..... i suppose we were lucky...were supposed to have been out at Carnarvon Gorge for 4 days....Lesson here is...if you go away camping.....TURN THE MAINS WATER OFF.... :'( :'( :'( :'( :'(
Cheers Tracker.
Post by: tracker on January 11, 2017, 01:06:28 PM
Cheers Tracker.
Post by: seehuusen on January 11, 2017, 01:12:57 PM
Post by: tracker on January 11, 2017, 01:41:15 PM
I work for an insurance builder, when you make a claim, the trade will no longer be allowed to re-fit those hoses, as they can't gaurantee them. We get a lot of work relating to those. Life span is generally no more than 10 years.
Ok...i'm hearing you....and agree....but with what do i replace them with ????....I have replaced the busted one with the same....new taps....The insurance company don't fix the busted hose.....they only fix the water damaged gear...... ??? ???..... No directive from the insurance company.....so if it happens again....do the insurance company pay out again ?...i suppose it's like a production line when the item gets to the end and it's faulty.....it get's thrown back to be recycled....would't it be better to solve the problem in the middle......and at the end have first class product.... ???... :angel:....I had to pay the plumber to fix the busted hose at fault....i also replaced all other flexable hoses in my house..... this house is 13 year old and i never knew there was a life span on these hoses
Cheers Tracker.
Post by: edz on January 11, 2017, 01:48:00 PM
We have been this club too, Vanity pipe burst in the ensuite and floor mat partialy blocked the drain .. Lucky the wife was home, though by the time she rang me at work and got the mains water off we had a decent amount of water through the bedroom and hall way .
Edit : Just checked all ours, 5 lots and the so called stainless shrouds are rusted / fraying in places on all of them, being a rental I cant see the owner coughing up to have them all replaced, but will have to log it with the real estate ..
Post by: seehuusen on January 11, 2017, 01:59:01 PM
It should get replaced with solid copper lines, which, although it takes longer to fit ($$$), it works out cheaper for the insurer in the end.
These hoses are so renowned for causing this damage, that some insurers are considering suing the manufacturer (exactly because they don't put a life span on them)
Post by: tracker on January 11, 2017, 02:09:22 PM
Thanks for the reminder to check them ..Good move edz.... :cheers:
We have been this club too, Vanity pipe burst in the ensuite and floor mat partialy blocked the drain .. Lucky the wife was home, though by the time she rang me at work and got the mains water off we had a decent amount of water through the bedroom and hall way .
Edit : Just checked all ours, 5 lots and the so called stainless shrouds are rusted / fraying in places on all of them, being a rental I cant see the owner coughing up to have them all replaced, but will have to log it with the real estate ..
dit : Just checked all ours, 5 lots and the so called stainless shrouds are rusted / fraying in places on all of them, being a rental I cant see the owner coughing up to have them all replaced, but will have to log it with the real estate ..
Post by: tracker on January 11, 2017, 02:12:01 PM
Hey Tracker, your insurance company should replace your fix too IMO.
It should get replaced with solid copper lines, which, although it takes longer to fit ($$$), it works out cheaper for the insurer in the end.
These hoses are so renowned for causing this damage, that some insurers are considering suing the manufacturer (exactly because they don't put a life span on them)
They said to my wife...the cause is not there responsibility .....they just repair the result... ??? ???
Post by: seehuusen on January 11, 2017, 02:17:21 PM
If they're frayed, I'd certainly consider replacing them.
Post by: seehuusen on January 11, 2017, 02:22:05 PM
"Oh I'm sorry sir that you can't fit your couch in the living room because of that great big tree poking through the wall... At least you won't get rain on your head while you watch the news from that branch next to the coffee table"
wait some insurers might 
Post by: tracker on January 11, 2017, 02:33:53 PM
Post by: seehuusen on January 11, 2017, 02:55:36 PM
Post by: GBC on January 11, 2017, 04:18:28 PM
The guy that came out to estimate the damage should've included it in the quote IMO. The hose was damaged, therefor it should be fixed... different builders do provide different services i suppose.
If they're frayed, I'd certainly consider replacing them.
No, read your pds. Insurance repairs resultant damage, not what caused it. It has always been that way. It isn't a rip, insurance isn't a handyman service. We used to assess and repair $500k+ a month of insurable damage. If an oven shorts out and burns down your house, you'll be paid out for everything except the oven - you fix that.
Buy flex lines from a plumbing supplier and you'll have much better results than if you buy them at the green shed.
Why did the door fall? Insurance needs to be linked to an insurable event. If some clown under specified it or it was poorly installed by a weekend warrior for example, it won't be covered. It is my experience as an assessor and a builder that doors don't 'just' fall down.
Lastly, insurance will remove a tree if it falls through your home and you are insured. This info is all in the pds. How the hell do you decide what insurer to go with if you don't have a clue what is being insured?
Post by: seehuusen on January 11, 2017, 04:49:17 PM
Post by: banksy69 on January 11, 2017, 05:16:09 PM
I work for an insurance builder, when you make a claim, the trade will no longer be allowed to re-fit those hoses, as they can't gaurantee them. We get a lot of work relating to those. Life span is generally no more than 10 years.
Good luck with that.
Find a kitchen, basin or laundry mixer that doesn't have flexible hoses.
Fitting them to a toilet cistern shows the plumber is lazy.
Post by: seehuusen on January 11, 2017, 06:43:47 PM
In any case, I'd not expect any of those flexy hoses to last longer than 10 years. Especially if frayed/rusty.
Post by: D4D on January 11, 2017, 07:24:45 PM
Post by: achjimmy on January 11, 2017, 08:18:56 PM
Yeah, we had one let go in the main bathroom. Luckily there were a bunch of open plastic containers in the vanity to catch a lot of the water. Still stuffed the vanity and the floor/tiles, $10K insurance job.
How's it stuff the tiles?
Post by: D4D on January 11, 2017, 08:20:42 PM
How's it stuff the tiles?
Went down the back of the vanity, got between the floor tiles and the yellow tongue, yellow tongue expanded and lifted the tiles.
Post by: rags on January 11, 2017, 08:27:17 PM
1 Flexi- hoses cannot be avoided in modern houses, as you can not use any thing except hoses on all mixer taps, there is no provision to do connections in copper.A good plumber being paid a reasonably fee should use a bit of chrome tube on the cisterns but that doesn't happen today with project type homes and builders who squeeze the plumbers price. A good plumber will still bed the WC pan with a sand/ cement base also but along with Flexi- hoses comes the silicant tube. (Ah miss the good old days when plumbers where tradesmen)
2 Ensure that your property is fitted with a 500Kpa pressure limiting valve somewhere between the meter and the house. It is a requirement of AS3500 that the water pressure is restricted to this pressure. All your fixtures like dishwashers, washing machines and your Flexi- hoses etc are rated to this pressure, failure due to excess pressure will void warranties.
3 Any fixture that is connected with a Flexi- hose should have an isolation valve so you can shut off just that fixture without shutting down the rest of the house.
4 A good investment is to fit Flood Stop Valves on each Flexi - hose, cost around $30 each point but cheaper than your insurance claim.
(link)http://www.envirotechtreatmentsystems.com.au/about.html
Post by: rags on January 11, 2017, 08:31:49 PM
Went down the back of the vanity, got between the floor tiles and the yellow tongue, yellow tongue expanded and lifted the tiles.
That sounds like a failure of the waterproofing system. The floor should have a membrane over the sheeting and recessed leak control flanges, so flooring should not got wet.
Post by: D4D on January 11, 2017, 08:35:15 PM
That sounds like a failure of the waterproofing system. The floor should have a membrane over the sheeting and recessed leak control flanges, so flooring should not got wet.
I asked the same question of the insurance assessor, as the house was built in 2000 and it is a bathroom floor apparently full waterproofing wasn't required then, only the shower and bath.
Post by: Hoyks on January 11, 2017, 08:56:00 PM
They went on a cruise and the hot water pipe split in the en-suite. The vanity basically collapsed from being water logged and clogged the floor drain. Bedroom floor flooded, plasterboard slumped off the walls from the steam and the water soaked through the floor and caused the ceiling downstairs to also collapse into the dining room table.
So when they got home feeling tired and a bit sick after a 5 day cruise took 8 days because a storm wouldn't allow them to make port, they walk into home and find the moldy carnage and couldn't even have a shower and get some clean clothes on.
Post by: rags on January 11, 2017, 09:00:07 PM
I asked the same question of the insurance assessor, as the house was built in 2000 and it is a bathroom floor apparently full waterproofing wasn't required then, only the shower and bath.
Full water proofing of structure board flooring has been a Performance requirements of the BCA since 1996 and AS 3740 have been around longer. I was waterproofing bathrooms when I started my own plumbing business in 1990 and always was required to do full floors when timber was used back then.
Post by: D4D on January 11, 2017, 09:09:27 PM
Full water proofing of structure board flooring has been a Performance requirements of the BCA since 1996 and AS 3740 have been around longer. I was waterproofing bathrooms when I started my own plumbing business in 1990 and always was required to do full floors when timber was used back then.
Interesting, I thought it sounded odd but had to take his word for it.
Post by: me217 on January 11, 2017, 10:16:54 PM
anyway. the house was built about 60 years ago, so plenty of hardwood. fixed the leak. and no damage to the house.
Post by: tracker on January 12, 2017, 04:52:43 AM
Gezzzz....I'm really p1ssed off now.....we have about 15 blowers and 2 dryers running in the house.... noisy as hell....keeps tripping half the power point switches......AND i'm going to find out ..WHO is paying for the power to run the friggind things...they said they could be running for days....we can't live in the house while all this noise is going on...ffs..... >:( >:( >:( >:( >:(.......I'm officially ....a grumpy old man
Post by: sol on January 12, 2017, 05:27:31 AM
Gezzzz....I'm really p1ssed off now.....we have about 15 blowers and 2 dryers running in the house.... noisy as hell....keeps tripping half the power point switches......AND i'm going to find out ..WHO is paying for the power to run the friggind things...they said they could be running for days....we can't live in the house while all this noise is going on...ffs..... >:( >:( >:( >:( >:(.......I'm officially ....a grumpy old man
Looks like we might have to cancel our visit mate. :'(
Sorry to hear about the mess you've got there.
:cheers:
Post by: GBC on January 12, 2017, 06:21:22 AM
Post by: Rumpig on January 12, 2017, 06:42:27 AM
i'd be hiring and running some dehumidifier's in the place if it was my house.
Gezzzz....I'm really p1ssed off now.....we have about 15 blowers and 2 dryers running in the house.... noisy as hell....keeps tripping half the power point switches......AND i'm going to find out ..WHO is paying for the power to run the friggind things...they said they could be running for days....we can't live in the house while all this noise is going on...ffs..... >:( >:( >:( >:( >:(.......I'm officially ....a grumpy old man
Post by: oldmate on January 12, 2017, 07:00:37 AM
i'd be hiring and running some dehumidifier's in the place if it was my house.Yep what he said. You need to get rid of the moisture in the rooms. Otherwise mound will set in.
Sent from my iPhone using Tapatalk
Post by: Fizzie on January 12, 2017, 07:38:47 AM
we have about 15 blowers and 2 dryers running in the house.... WHO is paying for the power to run the friggind things...we can't live in the house while all this noise is going on
Tracker
That's what I mentioned before - talk to insurance to see if they are going to cover electricity & also water (maybe not much in water costs as probably "only" a 1000l or so)
Do you have enough room to set the CT up & camp in it while work is going on?
Post by: GBC on January 12, 2017, 10:57:38 AM
Yep what he said. You need to get rid of the moisture in the rooms. Otherwise mound will set in.
Sent from my iPhone using Tapatalk
I think you'll find that the 2 'dryers' he is speaking of are dehumidifiers.
Post by: tracker on January 12, 2017, 02:40:30 PM
Just been informed....moving into The Quest units till at least Tues..need a 1 bedroom because wifey is on night shift......The temp. in the house at this momnent is 35 deg......Seems the skirting is to be removed to allow drying..... They are paying for power during the running of these blowers ect....The doberman is out at the kennels ...
Cheers Tracker.
Post by: Rumpig on January 12, 2017, 05:34:54 PM
I think you'll find that the 2 'dryers' he is speaking of are dehumidifiers.could just be the heater things you see Reno shows using to dry paint quicker also...they need to be sure to be using the right equipment for a job like this is what we are suggesting.
Post by: raider on January 12, 2017, 07:56:59 PM
Post by: GBC on January 12, 2017, 08:18:40 PM
Post by: tracker on January 14, 2017, 02:37:02 PM
Post by: Fizzie on January 23, 2017, 09:06:57 AM
Sorted yet ???
Post by: tracker on January 23, 2017, 10:10:40 AM
Hey Tracker, how's the house going mate ???
Sorted yet ???
Getting there slowly mate......the drying guy's have vacated....some of the skirtings have been removed or half hanging off......the guy's who handle the carpentry and joinery will be hear to-morrow to make an assessment then i think there joing to call for 3 quotes for the job....so i feel there will be a wait for commencement of works.
Cheers Tracker.