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General => General Discussion => Topic started by: Bird on October 18, 2017, 10:03:41 AM

Title: One for the business IT boffins
Post by: Bird on October 18, 2017, 10:03:41 AM
So apparently we need a new system for Visitors at work - why - I don't know...

What A manager wants is a tablet using a touch screen that visitors can enter their names and business name, hit a print button and out of the printer magically comes a label with their name etc on it.

Anyone worked with any thing like this?
Title: Re: One for the business IT boffins
Post by: chester ver2.0 on October 18, 2017, 10:18:47 AM
try Sine Systems

We use it here at work and it goes pretty well

Not sure of the cost
Title: Re: One for the business IT boffins
Post by: Cruiser 105Tvan on October 18, 2017, 10:23:15 AM
He 'Manager A' is probably after an audit of who's in the place.
So he can get it without anyone else knowing, he's come up with the tablet and sticky label.
You won't loose so many 'Visitor' lanyards that way.
Cost is disproportionate. 
It will allow visitors to wander around with the label on their coat and not on their shirt. (If they stick it on.)
As well as not having a record of them leaving. (Handing the lanyard back.)
Title: Re: One for the business IT boffins
Post by: weeds on October 18, 2017, 10:41:17 AM
They seem to be the trend now.....some systems I have come across send either an email or text to the person you're visiting so they know to collect you at reception.....yet receptionist is sitting there smiling. Maybe it the end of receptionist.


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Title: Re: One for the business IT boffins
Post by: Bird on October 18, 2017, 11:23:06 AM
Quote from: weeds
Maybe it the end of receptionist.
we haven't had one in 8 years...


been lookin through some of these
https://www.capterra.com/visitor-management-software/ (https://www.capterra.com/visitor-management-software/)

Swipeon looks ok so far.
Title: Re: One for the business IT boffins
Post by: edz on October 18, 2017, 11:36:14 AM
All our regulars [ contractors  etc ] have been issued  mag strip access cards,  others still have to sign the register in / out and get a coloured sticky + access card lanyard .
Title: Re: One for the business IT boffins
Post by: Cruiser 105Tvan on October 18, 2017, 11:43:22 AM
If you hand out swipe cards, your in need of an alarm system for when they leave the place with the card on them.
So they don't take it with them.  Especially if you don't want them back when none else is there.
Maybe If you put a collector by the exit door with a reader in the drop slot that could control the exit function.
It gets complicated and the cost snowballs without a human involved.
Title: Re: One for the business IT boffins
Post by: Bird on October 18, 2017, 11:48:09 AM
Quote from: edz
All our regulars [ contractors  etc ] have been issued  mag strip access cards,  others still have to sign the register in / out and get a coloured sticky + access card lanyard
just been given a list of requirements... (http://s3.amazonaws.com/pix.iemoji.com/sams33/0741.png)(http://s3.amazonaws.com/pix.iemoji.com/sams33/0741.png)(http://s3.amazonaws.com/pix.iemoji.com/sams33/0741.png)(http://s3.amazonaws.com/pix.iemoji.com/sams33/0741.png)(http://s3.amazonaws.com/pix.iemoji.com/sams33/0741.png)(http://s3.amazonaws.com/pix.iemoji.com/sams33/0741.png)(http://s3.amazonaws.com/pix.iemoji.com/sams33/0741.png)(http://s3.amazonaws.com/pix.iemoji.com/sams33/0741.png)(http://s3.amazonaws.com/pix.iemoji.com/sams33/0741.png)(http://s3.amazonaws.com/pix.iemoji.com/sams33/0741.png)(http://s3.amazonaws.com/pix.iemoji.com/sams33/0741.png)(http://s3.amazonaws.com/pix.iemoji.com/sams33/0741.png)



we currently use the clip on tag with VISITOR 1 etc on them.. I mean we get what 5-10 visitors a week...
Title: Re: One for the business IT boffins
Post by: Mace on October 18, 2017, 12:48:45 PM
we looked at this:

https://www.swipedon.com/?gclid=EAIaIQobChMI3OXf65P51gIVB5FpCh0oXgDvEAAYAyAAEgKynvD_BwE (https://www.swipedon.com/?gclid=EAIaIQobChMI3OXf65P51gIVB5FpCh0oXgDvEAAYAyAAEgKynvD_BwE)

but frankly for that many users a week why would you bother......
Title: Re: One for the business IT boffins
Post by: Bird on October 18, 2017, 12:56:37 PM
Quote from: Mace
we looked at this:

https://www.swipedon.com/?gclid=EAIaIQobChMI3OXf65P51gIVB5FpCh0oXgDvEAAYAyAAEgKynvD_BwE (https://www.swipedon.com/?gclid=EAIaIQobChMI3OXf65P51gIVB5FpCh0oXgDvEAAYAyAAEgKynvD_BwE)

but frankly for that many users a week why would you bother......

That was 1000% my thinking... apparently our competitors do it.
Title: Re: One for the business IT boffins
Post by: Ben.Archer on October 18, 2017, 03:09:38 PM
And there it is.....

apparently our competitors do it.

Every stupid idea from management has to have an equally stupid reason.
Title: Re: One for the business IT boffins
Post by: Bird on October 18, 2017, 03:21:44 PM
And there it is.....

Every stupid idea from management has to have an equally stupid reason.
:cup: :cup: :cup: :cup: :cup:
Title: Re: One for the business IT boffins
Post by: Swannie on October 18, 2017, 04:02:53 PM
Just get a post it not and a Fluor write there name on it when they get there done
Title: Re: One for the business IT boffins
Post by: Bad Scott on October 18, 2017, 04:41:55 PM
Just get a post it not and a Fluor write there name on it when they get there done
That brings up another issue RSI.  ;D
Title: Re: One for the business IT boffins
Post by: DrewXT on October 18, 2017, 09:07:04 PM
We implemented a Service Now feature to do it, only need a web browser in a tablet, and it sends an email to the person who the guest is meeting as they check in.

Most help desk software has a similar feature, but you gotta ask the vendor

Sent from my Nexus 6P using Tapatalk

Title: Re: One for the business IT boffins
Post by: Bird on October 18, 2017, 09:34:24 PM
We implemented a Service Now feature to do it, only need a web browser in a tablet, and it sends an email to the person who the guest is meeting as they check in.

Most help desk software has a similar feature, but you gotta ask the vendor
Its more the pretty name tag than contacting the person they are there to meet as everyone at our work does 500 things at once and are never at their desks.
Title: Re: One for the business IT boffins
Post by: DrewXT on October 19, 2017, 07:17:00 AM
Its more the pretty name tag than contacting the person they are there to meet as everyone at our work does 500 things at once and are never at their desks.
Most do the sticky label as well... My client decided it was better to use their existing SaaS offering as it provides a central database, and full audit trail.

Given what you guys do, I imagine the audit trail is even more important

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Title: Re: One for the business IT boffins
Post by: Fizzie on October 19, 2017, 07:55:07 AM
It gets complicated and the cost snowballs without a human involved.

No, no - sorry, but you've got it all wrong, Cruiser! :'(

Everybody knows that any form of automation is much cheaper than having a real person do the same job! >:D
Title: Re: One for the business IT boffins
Post by: DrewXT on October 19, 2017, 10:49:08 AM
No, no - sorry, but you've got it all wrong, Cruiser! :'(

Everybody knows that any form of automation is much cheaper than having a real person do the same job! >:D
Apparently the personal touch isn't important anymore though

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Title: Re: One for the business IT boffins
Post by: Bird on March 13, 2018, 02:36:01 PM
Mate overseas has upgraded his BIOS on his Dell Laptop.. constant Blue screen's...  Asked me to look into it.

First hit on google doesnt fill me with confidence he doesnt have a brick...

".. On 22 Jan, Intel asked OEMs to pull any updates as they were receiving multiple reports of blue screen errors in Windows.  It would appear Dell pulled the 1.1.9 update, but only too late.
It was still showing on the download page as of 23 Jan, but mere hours into the day, it was pulled. 

I have a client machine that is on 1.1.9 and cannot boot because of the Windows 10 "Inaccessible Boot Device" error and cannot be rolled back to 1.1.7 due to the unsupported downgrade..."
https://www.dell.com/community/Inspiron/BIOS-update-blocked-due-to-unsupported-downgrade-Inspiron-15/td-p/5728346 (https://www.dell.com/community/Inspiron/BIOS-update-blocked-due-to-unsupported-downgrade-Inspiron-15/td-p/5728346)

Then I see this
https://www.computerworld.com/article/3250297/microsoft-windows/let-the-biosuefi-firmware-recall-begin.html (https://www.computerworld.com/article/3250297/microsoft-windows/let-the-biosuefi-firmware-recall-begin.html)
Title: Re: One for the business IT boffins
Post by: Bunyip on March 14, 2018, 11:13:40 AM
Mate overseas has upgraded his BIOS on his Dell Laptop.. constant Blue screen's...  Asked me to look into it.


I did a BIOS update on my work Dell when I first started here (mid-Jan 2018) and now I have a new motherboard.
Title: Re: One for the business IT boffins
Post by: Bird on March 14, 2018, 11:22:26 AM
I did a BIOS update on my work Dell when I first started here (mid-Jan 2018) and now I have a new motherboard.
From what I've read many people are having to send in laptops to HP/Dell etc for that.
Title: Re: One for the business IT boffins
Post by: DrewXT on March 16, 2018, 10:28:35 PM
From what I've read many people are having to send in laptops to HP/Dell etc for that.
Not seen any issues with HP gear in the enterprise yet... ;)

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Title: Re: One for the business IT boffins
Post by: Bird on July 05, 2018, 12:13:20 PM
Interesting move.

Quote
A looming deadline – now less than three weeks away – means that Google Chrome users who visit unencrypted websites will be confronted with warnings.

The changes will come for surfers once Chrome 68 stable updates go live on 23 July. After then, any web page not running HTTPS with a valid TLS certificate will show a "Not Secure" warning in the Chrome address bar. The warning will apply both to internet-facing websites and corporate/private intranet sites accessed through Chrome, which has about a 60 per cent share of the browser market.

SSL certificate firm DigiCert released research on Tuesday that found 43 per cent of the Alexa top million sites used HTTPS by default, while a W3Techs June survey reported that HTTPS is the default protocol for 35.6 per cent of the top 10 million websites. Many smaller and less-visited sites may still rely on HTTP.

Security researcher Scott Helme makes use of web crawlers to collect daily data on the top million sites. He's an advocate of HTTPS-everywhere and has spoken at several conferences on the topic.

"The July update to Google Chrome is a significant milestone in the progress to ensuring the web is safer for all to use," Helme told El Reg. "We've been rapidly advancing towards an encrypted web for years but staggering progress has been made in the last two years. I've been tracking an accelerated rate of adoption for HTTPS across the web and other independent research also confirms that this is indeed the case."

Helme said he welcomed the changes to be brought by mainstream Chrome releases at the end of the month because the security status of a site will be far more visible. Instead of being obliged to check for a padlock to check a site is secure, surfers will be confronted with a warning if it isn't.

"The move to mark HTTP as 'Not Secure' is also being followed by plans to simplify the HTTPS indicators too, the two approaches go hand in hand," Helme said. "As HTTPS becomes more and more the default, it makes no sense to keep the 'Secure' indicator present, the browser should only tell us when something notable happens. Going forwards the notable thing is set to become that the connection was [insecure], and not that it was secure, proving that encrypted communications have become the expectation and not the exception."



https://www.theregister.co.uk/2018/07/03/google_chrome_http/ (https://www.theregister.co.uk/2018/07/03/google_chrome_http/)

Title: Re: One for the business IT boffins
Post by: Bunyip on July 05, 2018, 12:56:41 PM
There goes the helpdesk stats!!! How many calls are going to be logged for that?
Title: Re: One for the business IT boffins
Post by: Bird on July 05, 2018, 01:13:49 PM
There goes the helpdesk stats!!! How many calls are going to be logged for that?
off the planet.. wonder how that'll effect our 20,000 page global intranet.
Title: Re: One for the business IT boffins
Post by: madmax on July 05, 2018, 10:55:37 PM
try Sine Systems

We use it here at work and it goes pretty well

Not sure of the cost

I can vouch for Sine Visitor Management (https://www.sine.co/ (https://www.sine.co/)).  Works well and is reasonably priced.

Title: Re: One for the business IT boffins
Post by: Bird on July 28, 2018, 09:35:00 PM
Havoc!!
Title: Re: One for the business IT boffins
Post by: Bird on August 06, 2018, 04:22:08 PM
Any cisco boffins?

Need to get my claws on Anyconnect 4.6x
https://www.cisco.com/c/en/us/td/docs/security/vpn_client/anyconnect/anyconnect46/release/notes/b_Release_Notes_AnyConnect_4_6.html#ID-1454-00000002 (https://www.cisco.com/c/en/us/td/docs/security/vpn_client/anyconnect/anyconnect46/release/notes/b_Release_Notes_AnyConnect_4_6.html#ID-1454-00000002)
Title: Re: One for the business IT boffins
Post by: Bunyip on August 06, 2018, 04:23:27 PM
Earliest I have is 4.8.02.0010
Title: Re: One for the business IT boffins
Post by: Bunyip on August 06, 2018, 04:28:25 PM
Any cisco boffins?

Need to get my claws on Anyconnect 4.6x
https://www.cisco.com/c/en/us/td/docs/security/vpn_client/anyconnect/anyconnect46/release/notes/b_Release_Notes_AnyConnect_4_6.html#ID-1454-00000002 (https://www.cisco.com/c/en/us/td/docs/security/vpn_client/anyconnect/anyconnect46/release/notes/b_Release_Notes_AnyConnect_4_6.html#ID-1454-00000002)

Check your personal messages
Title: Re: One for the business IT boffins
Post by: Bird on August 06, 2018, 06:14:15 PM
Check your personal messages
O U 1
Title: Re: One for the business IT boffins
Post by: Bird on August 23, 2019, 09:47:23 AM
Dell being ****y with RAM and not everything off the street works with them for some reason check out this Aussie Tax at its best


https://www.dell.com/en-au/work/shop/dell-memory-upgrade-8gb-2rx8-ddr3-udimm-1600mhz/apd/A6994446/memory (https://www.dell.com/en-au/work/shop/dell-memory-upgrade-8gb-2rx8-ddr3-udimm-1600mhz/apd/A6994446/memory) $341.00
https://www.dell.com/en-us/work/shop/dell-memory-upgrade-8gb-2rx8-ddr3-udimm-1600mhz/apd/A6994446/memory (https://www.dell.com/en-us/work/shop/dell-memory-upgrade-8gb-2rx8-ddr3-udimm-1600mhz/apd/A6994446/memory) $59.00
Title: Re: One for the business IT boffins
Post by: DrewXT on August 23, 2019, 10:02:00 AM
We use Kingston ram in our Dell machines

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Title: Re: One for the business IT boffins
Post by: Bird on August 23, 2019, 10:03:52 AM
Quote from: DrewXT
We use Kingston ram in our Dell machines
I've tried several without much success :(
might go down to MSY later and see what I can find. 

we get better prices than those listed, but still ****in insane compared to what you can get elsewhere.
Title: Re: One for the business IT boffins
Post by: scrubber on August 23, 2019, 07:45:58 PM
Your brave, I wouldn't touch MSY with a very very long barge pole.  Umart is my go to and has been for 20-25 years with only 1 minor hiccup in that time.  I buy a fair bit of gear too.
Title: Re: One for the business IT boffins
Post by: DrewXT on August 23, 2019, 11:23:07 PM
Your brave, I wouldn't touch MSY with a very very long barge pole.  Umart is my go to and has been for 20-25 years with only 1 minor hiccup in that time.  I buy a fair bit of gear too.
Scorptec are my go to, but to be honest, I'd never trust any of them for advice...

Sent from my SM-T835 using Tapatalk

Title: Re: One for the business IT boffins
Post by: Bird on August 24, 2019, 06:59:39 PM
Quote from: scrubber
Your brave, I wouldn't touch MSY with a very very long barge pole
been using them for years... never had a problem yet... one handy to work, 2 of em handy to home :) 3 PCs here at home and NAS are all MSY purchases...
Title: Re: One for the business IT boffins
Post by: bkim on August 24, 2019, 11:15:32 PM
been using them for years... never had a problem yet... one handy to work, 2 of em handy to home :) 3 PCs here at home and NAS are all MSY purchases...

Been using MSY Slacks Creek store in Brisbane ever since they opened, must be getting close to 20 years now, way back in the days when you would email a order list and wait for a quote to be emailed back, have an account nowadays, but lost count of the orders I've done for myself, friends, relations and friends of friends.

Never had an order incorrectly supplied or lost in transit from Brisbane to Townsville!
Title: Re: One for the business IT boffins
Post by: DrewXT on August 26, 2019, 09:59:28 AM
been using them for years... never had a problem yet... one handy to work, 2 of em handy to home :) 3 PCs here at home and NAS are all MSY purchases...
I sometimes wonder why I bought a NAS, given I'm 1000% certain I'm not using it to its potential...

Haven't bothered to be able to access it from the internet (or at least I don't think I can), and took me ages to be able to set it up to download TV Shows and Movies automatically.  Nearly binned it due to frustration - whoever thought Docker is a good idea was wrong!

Sent from my Pixel 3 XL using Tapatalk

Title: Re: One for the business IT boffins
Post by: Bird on August 26, 2019, 10:05:28 AM
Quote from: DrewXT
I sometimes wonder why I bought a NAS, given I'm 1000% certain I'm not using it to its potential...
x eleventy... but Plexing is good :) just downloading from Torrents is painful these days

Quote
Haven't bothered to be able to access it from the internet (or at least I don't think I can), and took me ages to be able to set it up to download TV Shows and Movies automatically. 
Havent tried that, dont see enough on tele to record anymore... still on torrents


Quote
Nearly binned it due to frustration - whoever thought Docker is a good idea was wrong!
never bothered with it...
Title: Re: One for the business IT boffins
Post by: DrewXT on November 01, 2019, 10:39:04 PM
What are guys using for wireless extension?

I've always used a TPlink router at the other end of the house on the same SSID, and it's just Shit itself.  I need 4x 1Gbps ports where the device sits, so am I ok running a newer model router in access point mode?

I don't do residential level support and can't afford enterprise level hardware at home, so advice from the residential guys is appreciated if you can help

Sent from my Pixel 3 XL using Tapatalk
Title: Re: One for the business IT boffins
Post by: Bird on November 01, 2019, 10:40:38 PM
What are guys using for wireless extension?

I've always used a TPlink router at the other end of the house on the same SSID, and it's just Shit itself.  I need 4x 1Gbps ports where the device sits, so am I ok running a newer model router in access point mode?

Sent from my Pixel 3 XL using Tapatalk
got the house wired up with cable..
I do have a cisco wireless extender but dont use much wireless upstairs anymore...
im lookin for a rack
like this
(https://i.ebayimg.com/images/g/Y6MAAOSwAPpdtl~j/s-l1600.jpg)
Title: Re: One for the business IT boffins
Post by: DrewXT on November 01, 2019, 10:44:04 PM
got the house wired up with cable..
I do have a cisco wireless extender but dont use much wireless upstairs anymore...
im lookin for a rack
like this
(https://i.ebayimg.com/images/g/Y6MAAOSwAPpdtl~j/s-l1600.jpg)
I've got cable runs in the right spots, but this is Shitting me at the moment, as we need wireless as well, and the Bigpond modern doesn't reach the back of the house.  It's also got the NAS connected to it, which I suspect is why it's dying, due to torrenting and streaming

I wish I'd known you need a rack, the neighbours got rid of a full size last week... No idea why they had one mind you, as they're doing well to turn on an iPad...

Sent from my Pixel 3 XL using Tapatalk

Title: Re: One for the business IT boffins
Post by: Bird on November 01, 2019, 10:58:58 PM
I've got cable runs in the right spots, but this is Shitting me at the moment, as we need wireless as well, and the Bigpond modern doesn't reach the back of the house.  It's also got the NAS connected to it, which I suspect is why it's dying, due to torrenting and streaming

I wish I'd known you need a rack, the neighbours got rid of a full size last week... No idea why they had one mind you, as they're doing well to turn on an iPad...

Sent from my Pixel 3 XL using Tapatalk
yea dont want full size.

The Cisco I got is a WAP4410N - worked well
(https://www.itinstock.com/ekmps/shops/itinstock/images/cisco-wap4410n-wireless-n-access-point-poe-advanced-security-10-100-1000-61969-p[ekm]1000x818[ekm].jpg)



Also get rid of the bigpond Shitter, get something reaonable
https://www.asus.com/au/Networking/RT-AC88U/ (https://www.asus.com/au/Networking/RT-AC88U/)