MySwag.org The Off-road Camper Trailer Forum

General => General Discussion => Topic started by: gronk on December 24, 2019, 10:34:33 AM

Title: Mobile phone
Post by: gronk on December 24, 2019, 10:34:33 AM
I'm sure someone on here is smart with mobile phones ??

Have a Samsung J1, only use it for incoming calls and sending odd text. Is on a $70/year plan that entails no data.
Suddenly started using the battery , now instead of lasting a week, 12hrs is normal.
Nothing is enabled....no wifi, bluetooth, flight mode, no live wallpaper etc. Disabled or removed or uninstalled anything I could get my hands on. Put a new battery in....no diff.
Found developer options....no idea what to do there, but I did limit background processes to 4.
Done a factory reset......

If it was a phone that I used, like the wifes S5, I'd just look around for another, but for a work phone that gets used maybe twice a week, I'm hesitant to throw it in the bin yet ..

Is it Samsung using power for something new that I don't know about ??
Title: Re: Mobile phone
Post by: Spada on December 24, 2019, 11:48:57 AM
Don't know about Samsung and this might be a little bit "tin foil hat", but Apple got done a while back for old phones firmware receiving "updates" that effectively killed the battery. This was percieved to be a deliberate move to sway people to get new phones? https://www.dailymail.co.uk/sciencetech/article-7614097/New-Apple-iOS-13-KILLING-batteries-iPhone-owners-battery-life-drains-quickly.html (https://www.dailymail.co.uk/sciencetech/article-7614097/New-Apple-iOS-13-KILLING-batteries-iPhone-owners-battery-life-drains-quickly.html) and https://www.macrumors.com/2019/08/01/iphone-throttling-lawsuit/ (https://www.macrumors.com/2019/08/01/iphone-throttling-lawsuit/)
Title: Re: Mobile phone
Post by: gronk on December 24, 2019, 12:26:31 PM
Don't know about Samsung and this might be a little bit "tin foil hat", but Apple got done a while back for old phones firmware receiving "updates" that effectively killed the battery. This was percieved to be a deliberate move to sway people to get new phones? https://www.dailymail.co.uk/sciencetech/article-7614097/New-Apple-iOS-13-KILLING-batteries-iPhone-owners-battery-life-drains-quickly.html (https://www.dailymail.co.uk/sciencetech/article-7614097/New-Apple-iOS-13-KILLING-batteries-iPhone-owners-battery-life-drains-quickly.html) and https://www.macrumors.com/2019/08/01/iphone-throttling-lawsuit/ (https://www.macrumors.com/2019/08/01/iphone-throttling-lawsuit/)

If Samsung have done something like this, I don't know how to check if they have ??
Title: Re: Mobile phone
Post by: plusnq on December 24, 2019, 12:59:38 PM
Don't know about Samsung and this might be a little bit "tin foil hat", but Apple got done a while back for old phones firmware receiving "updates" that effectively killed the battery. This was percieved to be a deliberate move to sway people to get new phones? https://www.dailymail.co.uk/sciencetech/article-7614097/New-Apple-iOS-13-KILLING-batteries-iPhone-owners-battery-life-drains-quickly.html (https://www.dailymail.co.uk/sciencetech/article-7614097/New-Apple-iOS-13-KILLING-batteries-iPhone-owners-battery-life-drains-quickly.html) and https://www.macrumors.com/2019/08/01/iphone-throttling-lawsuit/ (https://www.macrumors.com/2019/08/01/iphone-throttling-lawsuit/)

First link was a bug fixed with a software update in iOS 13.3.

https://support.apple.com/en-us/HT210393 (https://support.apple.com/en-us/HT210393)

Second link was Apple reducing the operating speed of the phone to extend battery life in older phones with degraded batteries. Because they didn’t  tell anyone they did it there was a big hooha which resulted in Apple offering a battery replacement program as a sign of goodwill. The throttling still exists but can now be turned off if the user wishes.

https://www.wired.com/story/how-to-stop-apple-throttling-iphones/  (https://www.wired.com/story/how-to-stop-apple-throttling-iphones/)

Neither could reasonably be described as a deliberate policy. I don’t believe any of the major manufacturers would find it advantageous to do so as their public image would be destroyed if actually true.
Title: Re: Mobile phone
Post by: Bird on December 24, 2019, 01:29:22 PM
Do you always run flat before charging - and then let it charge 100%???
I found ONCE I recharged it only 60 odd % and its never been the same since. Read lots on it, something about battery memory or some Shit
Title: Re: Mobile phone
Post by: loanrangie on December 24, 2019, 02:18:14 PM
Do you always run flat before charging - and then let it charge 100%???
I found ONCE I recharged it only 60 odd % and its never been the same since. Read lots on it, something about battery memory or some Shit

Lithium aren't meant to be affected by memory like the old NIMH were.
Title: Re: Mobile phone
Post by: Bird on December 24, 2019, 06:49:55 PM
Quote from: loanrangie
Lithium aren't meant to be affected by memory like the old NIMH were.

wat ever an S9 has... its affected.
Title: Re: Mobile phone
Post by: Spada on December 24, 2019, 08:05:22 PM
First link was a bug fixed with a software update in iOS 13.3.

https://support.apple.com/en-us/HT210393 (https://support.apple.com/en-us/HT210393)

Second link was Apple reducing the operating speed of the phone to extend battery life in older phones with degraded batteries. Because they didn’t  tell anyone they did it there was a big hooha which resulted in Apple offering a battery replacement program as a sign of goodwill. The throttling still exists but can now be turned off if the user wishes.

https://www.wired.com/story/how-to-stop-apple-throttling-iphones/  (https://www.wired.com/story/how-to-stop-apple-throttling-iphones/)

Neither could reasonably be described as a deliberate policy. I don’t believe any of the major manufacturers would find it advantageous to do so as their public image would be destroyed if actually true.

My bad, I stand corrected.
Title: Re: Mobile phone
Post by: tombie on December 24, 2019, 08:25:03 PM
Where are you keeping it? Same place as before?
Phones chasing tower signals burn battery very quickly.


Sent from my iPhone using Tapatalk Pro
Title: Re: Mobile phone
Post by: gronk on December 24, 2019, 09:06:32 PM
Where are you keeping it? Same place as before?
Phones chasing tower signals burn battery very quickly.


Sent from my iPhone using Tapatalk Pro

Yep, same place....sitting at home or in my pocket at work.  Auto connect 4G/3G/2G...same as always.
Title: Re: Mobile phone
Post by: gronk on December 24, 2019, 09:09:19 PM
Do you always run flat before charging - and then let it charge 100%???
I found ONCE I recharged it only 60 odd % and its never been the same since. Read lots on it, something about battery memory or some Shit

Nah, haven't charged it any different to before. Even with the new battery in it, which I have changed back to the original a few times.
Title: Re: Mobile phone
Post by: Brisbane Puff on December 24, 2019, 09:49:38 PM
Funny that this has just come up. We have two note 4's for quite a few years now, Telstra all the time... Can't fault them, done every thing we needed.
We charge the phones at night and usually by the same time next night the battery is around 82%, depending on how much they are used.

Now suddenly, the phones go down to around 15% and mine went down to 9% and shut down when I tried to do a quick search on the net...

So... Got the same question.... WHY???
Title: Re: Mobile phone
Post by: gronk on December 24, 2019, 09:57:25 PM


So... Got the same question.... WHY???

Mine happened almost overnight......usually would last approx 3 days ( with almost no use )....now 12hrs ??
Title: Re: Mobile phone
Post by: Bird on December 24, 2019, 10:34:17 PM
Quote from: Brisbane Puff
So... Got the same question.... WHY???

Probably the same as apple did as mentioned above.
Title: Re: Mobile phone
Post by: gronk on December 25, 2019, 07:18:35 AM
Probably the same as apple did as mentioned above.

If so, can it be fixed ?
Title: Re: Mobile phone
Post by: Bigfish on December 25, 2019, 07:29:39 AM
If so, can it be fixed ?

Maybe best to use google.  I am sure there will be a techy site with the answers.  I,ve had no issues with my Samsung but I do have it set to power save mode.
Title: Re: Mobile phone
Post by: Goshen on December 25, 2019, 07:51:14 AM
This is all very interesting - I had a Motorolla G4 plus that did this exact same thing recently - it was about 3/4 years old and suddenly started going flat and switching itself off at about 40%.
I gave up trying to find out what went wrong and just replaced it.
Cheers G
Title: Re: Mobile phone
Post by: GeoffA on December 25, 2019, 08:02:12 AM
.... I had a Motorolla G4 plus that did this exact same thing recently - it was about 3/4 years old and suddenly started going flat and switching itself off at about 40%.

Same with my HTC M10. Had the battery replaced.
Went well for a while, but now the screen is unresponsive.
Apparently, the way HTC M10's are built makes them a bugger to do, so some replace the screen as the same time.

Have gone back to my old HTC M8, which has had a battery replacement and is going well.

A mate has had the battery replaced in his Samsung, and it's fine.

 :cheers:
Title: Re: Mobile phone
Post by: gronk on December 25, 2019, 08:10:55 AM
Maybe best to use google.  I am sure there will be a techy site with the answers.  I,ve had no issues with my Samsung but I do have it set to power save mode.

Used google......many times.....trouble with google, you punch in the details of what you want and it always comes back to a general info site ( that I've already used to reset things ) that doesn't address the criteria that you asked ?

Mine only has ultra power saving mode....black screen with 2 apps showing and can't use most of the settings.
Title: Re: Mobile phone
Post by: Bird on December 25, 2019, 12:04:28 PM
Recently Telstra turned on 5G...

And didnt they all turn on some new feature thingy recently???  If I was a batting man....
Title: Re: Mobile phone
Post by: gronk on December 26, 2019, 05:23:11 PM
Recently Telstra turned on 5G...

And didnt they all turn on some new feature thingy recently???  If I was a batting man....

My thing won't ever get 5G, and as far as I know, it hasn't been updated for a while ( no more updates for it ), but you might be right, something from Samsung is the only logical thing to cause it ??
Title: Re: Mobile phone
Post by: CTL on December 26, 2019, 05:40:11 PM
https://www.popularmechanics.com/science/energy/a23135177/lithium-ion-battery-degradation-study-nature/
Title: Re: Mobile phone
Post by: gronk on December 26, 2019, 06:26:52 PM
https://www.popularmechanics.com/science/energy/a23135177/lithium-ion-battery-degradation-study-nature/

Does exactly the same with the brand new battery I bought !!
Title: Re: Mobile phone
Post by: Foo on December 26, 2019, 06:27:05 PM
Had an S6 (5yrs old) up until a near a year ago and had no problems with the charge time. Can't complain about a phone if it is years old and doesn't hold charge as long. Have you been in and done the normal maintenance thingy with closing down apps that aren't being used?

Foo
Title: Re: Mobile phone
Post by: gronk on December 26, 2019, 07:17:18 PM
Had an S6 (5yrs old) up until a near a year ago and had no problems with the charge time. Can't complain about a phone if it is years old and doesn't hold charge as long. Have you been in and done the normal maintenance thingy with closing down apps that aren't being used?

Foo

As I 1st posted mate, done all that...closed /disabled/uninstalled everything I could get my hands on.
As the phone hasn't got data, it shouldn't have changed from a week ago. It may have happened since the last time it was on wifi ...maybe it got something while it was connected to the web ?

Believe it or not, my wifes S5 is only 10mths old...bought it new.
Title: Re: Mobile phone
Post by: rossm on December 26, 2019, 08:00:13 PM
I note you replaced the battery and the new one is no better.

If I could I would be going back to to the supplier of the new battery.

Many moons ago I got a new battery on line. It was cheap and not much better than the one it replaced.




Title: Re: Mobile phone
Post by: gronk on December 26, 2019, 08:36:33 PM
I note you replaced the battery and the new one is no better.

If I could I would be going back to to the supplier of the new battery.

Many moons ago I got a new battery on line. It was cheap and not much better than the one it replaced.

The phone started going flat almost overnight. And the new battery lasts exactly the same  as the older one.
Title: Re: Mobile phone
Post by: plusnq on December 26, 2019, 08:43:15 PM
Maybe it’s a hardware fault. Is there anyway of doing diagnostics on the device?
Title: Re: Mobile phone
Post by: plusnq on December 26, 2019, 08:47:06 PM
Perhaps this may help?

https://www.samsung.com/levant/support/mobile-devices/samsung-members-how-to-perform-hardware-test/#helpHtg0callOrder_0
Title: Re: Mobile phone
Post by: xcvator on December 26, 2019, 09:29:50 PM
https://www.zdnet.com/article/android-phone-battery-suffering-heres-a-simple-fix/ (https://www.zdnet.com/article/android-phone-battery-suffering-heres-a-simple-fix/)
https://www.samsung.com/in/support/mobile-devices/battery-not-charged-charging-related-issue/ (https://www.samsung.com/in/support/mobile-devices/battery-not-charged-charging-related-issue/)

Title: Re: Mobile phone
Post by: gronk on December 26, 2019, 09:37:22 PM
Perhaps this may help?

https://www.samsung.com/levant/support/mobile-devices/samsung-members-how-to-perform-hardware-test/#helpHtg0callOrder_0

For samsung members ????  No idea how to be a member ?
Title: Re: Mobile phone
Post by: plusnq on December 26, 2019, 09:46:54 PM
https://www.samsung.com/au/apps/samsung-members/   (https://www.samsung.com/au/apps/samsung-members/)
Title: Re: Mobile phone
Post by: gronk on December 26, 2019, 09:57:23 PM
https://www.samsung.com/au/apps/samsung-members/   (https://www.samsung.com/au/apps/samsung-members/)
I'll have a look tomorrow...if I haven't uninstalled google play !  ;D
Title: Re: Mobile phone
Post by: gronk on December 26, 2019, 09:59:00 PM
https://www.zdnet.com/article/android-phone-battery-suffering-heres-a-simple-fix/ (https://www.zdnet.com/article/android-phone-battery-suffering-heres-a-simple-fix/)
https://www.samsung.com/in/support/mobile-devices/battery-not-charged-charging-related-issue/ (https://www.samsung.com/in/support/mobile-devices/battery-not-charged-charging-related-issue/)

Done those !!
Title: Re: Mobile phone
Post by: Bird on December 26, 2019, 10:35:56 PM
Quote from: plusnq
Maybe it’s a hardware fault. Is there anyway of doing diagnostics on the device?
Seems sus that its multiple models and makes...

I'd say its a carrier change
Title: Re: Mobile phone
Post by: plusnq on December 27, 2019, 05:07:48 AM
Seems sus that its multiple models and makes...

I'd say its a carrier change

Process of elimination.
Title: Re: Mobile phone
Post by: gronk on December 27, 2019, 07:33:19 AM
Seems sus that its multiple models and makes...

I'd say its a carrier change

I'd like to agree with you, but have no idea ?
Title: Re: Mobile phone
Post by: plusnq on December 27, 2019, 07:59:38 AM
I’d approach a problem like this by using a systematic approach to exclude hardware and software issues.

1. Run a hardware diagnostics to check if I have a hardware issue.

2. Run a battery health check to check the battery

https://www.howtogeek.com/343535/how-to-monitor-your-android-devices-battery-health/

3. Reset carrier settings

https://www.wikihow.com/Reset-Network-Settings-on-Android

Test for problems after each step.

If all else fails then restore the phone to original software state and see how that goes. This will wipe all data from your phone.

https://support.google.com/android/answer/6088915?hl=en

Cheers
Title: Re: Mobile phone
Post by: gronk on December 27, 2019, 09:35:38 PM
I’d approach a problem like this by using a systematic approach to exclude hardware and software issues.

1. Run a hardware diagnostics to check if I have a hardware issue.

2. Run a battery health check to check the battery

https://www.howtogeek.com/343535/how-to-monitor-your-android-devices-battery-health/

3. Reset carrier settings

https://www.wikihow.com/Reset-Network-Settings-on-Android

Test for problems after each step.

If all else fails then restore the phone to original software state and see how that goes. This will wipe all data from your phone.

https://support.google.com/android/answer/6088915?hl=en

Cheers

Mate, I've done all those things...hardware diagnostics were done via google instructions.....samsung members app is supposed to be loaded on all samsung phones...not mine !!
The 2 batteries are both showing the same rate of discharge...even piggybacked a S5 battery onto it for a test....the same.
Carrier settings....they are all off, no mobile data, no wifi, no bluetooth.
Already done a hard reset and started again..
Title: Re: Mobile phone
Post by: plusnq on December 27, 2019, 11:03:12 PM
Mate, I've done all those things...hardware diagnostics were done via google instructions.....samsung members app is supposed to be loaded on all samsung phones...not mine !!
The 2 batteries are both showing the same rate of discharge...even piggybacked a S5 battery onto it for a test....the same.
Carrier settings....they are all off, no mobile data, no wifi, no bluetooth.
Already done a hard reset and started again..

Last check is to borrow another sim from someone on a different network and see if the problem persists. If the carrier network is different eg Optus v Telstra and the problem goes away then it is most likely carrier dependent. If it doesn't go away then more likely the phone. Some carriers will be piggybacked onto the same network so for this to work it needs to be a different network. If you are in a location where only one network is available then you might be out of luck if its a carrier issue.

Final option is to chat to your network provider and see if they can help.

Good luck.
Title: Re: Mobile phone
Post by: Bird on December 27, 2019, 11:21:55 PM
I cant find it, but there was something the Big telco's enabled in the last 4-8 weeks... Again Im betting thats got something to do with it.
Title: Re: Mobile phone
Post by: gronk on December 28, 2019, 08:07:55 AM
I cant find it, but there was something the Big telco's enabled in the last 4-8 weeks... Again Im betting thats got something to do with it.

This phone is with Telstra and the other phone is Boost,  almost the same network ,but  Boost seems OK ..

On another note, I'm aquiring an I phone 6 to replace it ( if it's a lost cause ), but it's issue is I can't yet do a system reset without the i cloud password...
My niece is coming over to try, but her present password doesn't seem to work in this phone (her old phone ).......ahh, the joys of being controlled by big brother .
Title: Re: Mobile phone
Post by: edz on December 28, 2019, 08:52:40 AM
This will fix it .  :D
Title: Re: Mobile phone
Post by: gronk on December 28, 2019, 09:33:34 AM
This will fix it .  :D

Getting close !!   ;D ;D
Title: Re: Mobile phone
Post by: HKB Electronics on December 28, 2019, 10:52:25 AM
Does it have an extra memory card, if so try removing it, as someone else suggested try removing the sim and leave out and see if
that improves it.
Title: Re: Mobile phone
Post by: gronk on December 28, 2019, 12:26:01 PM
Does it have an extra memory card, if so try removing it, as someone else suggested try removing the sim and leave out and see if
that improves it.

The sim removal was the only thing I didn't try !!

Thanks for all the suggestions...I have the i phone 6 up and running and I will inherit my wifes Samsung S5, and the J1 can be retired to the bottom of a drawer ( can't bear to use the hammer on it ??  ;D  )
Pity I bought a battery for it, but only $10, so not too bad !!
Title: Re: Mobile phone
Post by: rossm on December 28, 2019, 01:30:00 PM


...I have the i phone 6 up and running ...

Bought a refurbished 6 last year,  good phone.
One thing on battery. Phone settings told me battery health was 89 per cent, ie the level it recharges too compared with new.
Happy with that for secondhand phone and my light use.
Worked fine for many months, easily getting through a day but then two months ago was gone suddenly gone by lunchtime.
Went to local phone battery specialist and his tests said battery health was 26 per cent! 89? 26? near enough  ;D
New battery, 65 bucks, 100 per cent and now barely half used by bedtime.
 
Title: Re: Mobile phone
Post by: gronk on December 28, 2019, 07:16:07 PM
Bought a refurbished 6 last year,  good phone.
One thing on battery. Phone settings told me battery health was 89 per cent, ie the level it recharges too compared with new.
Happy with that for secondhand phone and my light use.
Worked fine for many months, easily getting through a day but then two months ago was gone suddenly gone by lunchtime.
Went to local phone battery specialist and his tests said battery health was 26 per cent! 89? 26? near enough  ;D
New battery, 65 bucks, 100 per cent and now barely half used by bedtime.
 

Only been 9hrs so far, but at 89% ( on the screen ) battery seems OK.

As we have never had an Apple device, the wife is still coming to grips with the different setup, but all good so far !!